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McGrath Hyundai of Dubuque
2075 Holliday Dr, Dubuque, IA 52002, United States
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McGrath Hyundai of Dubuque
Comments
Mo
Review №1

Trevor makes an amazing Manager and Dezmond was so patient with me. Looking for a great salesman? See Dezmond, he literally goes the extra mile in making their Asbury used car experience a great one.

Sa
Review №2

Each and every person I have dealt with at McGrath Hyundai were absolutely fantastic.

Jo
Review №3

Stopped here while in the market for a new car and did not have a single sales person approach me inside the showroom as well as waking the entire lot looking at cars. Let and purchased a Kia at Finnin Kia instead.

Ga
Review №4

Disappointing experience. If you have credit issues but need reliable transportation, Id suggest looking elsewhere.

Sa
Review №5

My car was there 3 weeks in a row and they could not find out why the car was going into limp mode and stalling out so it was left there another 2 weeks straight for them to drive it and still no answers they were also told its using oil the day I picked it up it was extremely low in oil and they had no idea it was they never checked it once while it was there then 2 days later it went into limp mode again so it was brought back to them for another 2 weeks and they still have not told me why it uses oil which its been doing for a long time and why it keeps going into limp mode. And the service man when I picked it up let us in the door and walked away and did not come back for 15 mins when no one else was around to help then when I asked a few questions about what they found out he said he doesnt know and Ill have to come back on Monday to find out I said I was told it would be in my file what was all done and he again said he did not know and did not bother to look in my file he was not interested in helping at all the car has thrown a light for me when it has acted up everytime 7 weeks and no answers or help they lost my business I will take it to a different dealership location who is willing to help fix my car

Be
Review №6

Service guys are awesome. Called the finance department with a warranty question and was on speaker with a very impatient and not friendly person. This is my 2nd interaction with the finance department. Sales was great, services great.... finance just needs customer service training.

Di
Review №7

Had a pretty good experience with them, a young man named ty help us pick out our new Jetta, listen to us and our need/ wants for this new car. Overall pretty happy with this dealership.

Tr
Review №8

From out of town visiting relatives & needed an oil change before heading back home. Service staff was very pleasant & up front with everything. They even sent a video of the inspection which is fantastic. Most places you cant go in to inspect under your car, so getting a video with commentary was a welcome surprise. All service centers should do this. Quick service & good pricing.

Le
Review №9

Service department was very unprofessional. Cussing in front of children. When I called the dealership I had a question with a response of “Jesus Christ” under their breath. Very rude. When I asked to talk to a manager, my request was denied. I will not be returning. They have lost my business.

Ji
Review №10

We had a good experience buying our 2020 Hyundai Tucson. Very knowledgeable and thorough with explaining all the technology to us both!Service has been great too!Thank you all for doing a great job!!!!

Jo
Review №11

I recently purchased a previously owned vehicle from McGrath Hyundai of Dubuque with the help of Tyler Farrey and Devin Wright. I am blown away by their Customer Service. Their willingness to accommodate and communicate is top notch! Their service did not stop at the Closing table either. Post purchase they followed up and addressed any and all questions I had to ensure my experience was one of complete satisfaction. If you are in the market for a new or used vehicle I suggest McGrath 100%!! You will not be disappointed!

Ko
Review №12

The best service department in town! Everyone is incredibly friendly and knowledgeable. Theyll include a video of your multi-point inspection for you to see any issues first hand, which is very comforting. We already took our Tuscon here, but after purchasing our Kia Telluride and receiving bad service from Kia, we now take out Kia here too. Stellar service every time!

Me
Review №13

We had to repeat ourselves to 3 different salesmen all of whom were incredibly pushy even though they werent listening to us. We will not be returning.

Ka
Review №14

Got me in for service within hours while traveling.

Ma
Review №15

Recently bought a new Sonata at this dealership. Service was excellent and Tyler and George took great care of me. Reccomend this dealership to anyone interested in great service

Da
Review №16

This dealership took wonderful care of me! Thanks to the whole team. For helping me get into the Jeep I really wanted!

Ku
Review №17

Service is always excellent! Jon provided great recommendations and even helped with a little-known issue with my vehicle. Hes personally working with Hyundai to resolve and I couldnt be happier with McGrath Hyundai of Dubuque.

Jo
Review №18

My Fiancè and I recently purchased 2 vehicles from McGrath and the service was absolutely fantastic. Everyone was extraordinarily friendly and our Salesperson Javari was amazing, we will definitely be recommending to everyone asking about a new vehicle. I had to have the brakes redone on our new Dodge Charger and Jonathan in services was absolutely friendly and quick with Information. If I could rate 6 out of 5 stars I would we will definitely be returning in the future

Cl
Review №19

Went in looking for a part for my sons older Hyundai which I didnt buy from them. Due to the age of the vehicle they didnt have it in stock but said they could order it. I explained I was from out of town and wouldnt be back to Dubuque for awhile. The employee went out of his way checking all the local parts stores (competitors) looking for the part I needed. When that didnt pan out he wrote the part number on a piece of paper for me to order it from a local dealer. I was truly impressed with the kindness I was shown.

Ke
Review №20

I received the best service from McGrath Hyundai of Dubuque! They repaired my car in a timely manner, were very friendly, and very knowledgeable about my cars problems, making me feel comfortable about leaving my car in their hands! Thank you, again!

Ni
Review №21

Hour and a half last week to diagnose it was the light bulb, 2 and a half hours today to rule out that it is a lightbulb. Well the last time the repair process started, for a different issue, this car had 100 miles on it and it took 3 months to fix. Not good to have more than one issue in less than 8 months. And dont complain about the gm unless you want him to call and threaten you, made that mistake the first time.Update. BEEN LOOKING INTO IT, JUST LOOK INTO YOUR MEMORY!!!!On a happier note cedar rapids fixed the problem in a few hours and were completely professional.

Br
Review №22

I have never had such excellent service before! John Heller was amazing to work with. He was good at communicating in a prompt and timely fashion, his pricing was detailed and fully explained, and his manner was polite, friendly and service oriented. When I arrived to have work done, it turned out a part didnt match despite the use of a VIN number in ordering. To make it right by me, McGrath provided a shuttle to get me home even though I live an hour away! The new part order and work was fast..within 2 days...and our final bill came in slightly under what we had estimated. John and the mechanics did not treat us any differently despite our vehicle being a bit older and our budget limitations. Next time I need work, I will bypass the nearest Hyundai dealer to employ McGrath...that is how over the top wonderful our experience was!

Lu
Review №23

I have purchased two vehicles through McGrath Hyundai over the past year and will continue to come back. Sales consultant Jared Fecht was professional and knowledgeable throughout the process of purchasing the vehicles and made the buying process painless. Trevor Arnold runs a great business and will take care of you!

De
Review №24

Excellent service and friendly and helpful people. Nice clean waiting area and fair prices!

Ja
Review №25

The service team did a great job and completed work in a reasonable time!

Sp
Review №26

Great place to buy a car, ask for George, but all the employees are fantastic. Great service too. They dont try and add extra work like some places do.

Mo
Review №27

Ill always go back! They are very friendly, knowledgeable, and answer all my questions.

Ka
Review №28

Sales person Christifer was a great man to work with

Mi
Review №29

Jon provided timely service and accurate advice for future direction.

Ba
Review №30

Every time I call this team whether its service or parts they always are incredibly friendly and help me obtain exactly what I am looking for. It is quite impressive.

Ch
Review №31

Friendly prompt service. Great job of explaining options, and they actually talked me out of unnecessary repairs. Free cat wash too!

Li
Review №32

Kudos to Jonathon in the Service Dept! He is truly service oriented plus really knows his VWs! Pleasure doing business there!

Da
Review №33

18 Tucson limited Salesman George Stephenson will get you a great deal also a big thank you to Trevor Arnold and Kendall Gyland.

Da
Review №34

Very professional service staff. They keep you informed, while you have access to fresh fruit coffee and soft drinks.

Ch
Review №35

Would say loved it, but; after buying a Ford Focus here, it took 45 days to get a plate, the brakes scrub, and the bumper to bumper warranty wont cover it untill they can get us in, in another month. The Oil Change Required indicator wont go off, and the Dealership can not change the old oil they did not change for another month.

Ge
Review №36

The most friendly people youll meet, they care about you and your vehicle

Ra
Review №37

Very good service and was able to get a much newer model of exactly what we were looking where as most likely would have been denied elsewhere.

Da
Review №38

See Ryan Eades, he made buying a new car fun! I love my new Hyundai Veloster! Great experience!

ch
Review №39

We really enjoyed working with Jamie Bansfield when we purchased our vehicle, he was very knowledgeable , friendly and honest and a joy to work with. thank you Jamie, Chuck Klinkner and Norma Blakney

J
Review №40

Tyler was great to work with.

Pa
Review №41

Always great service. Good communication from service department.

Ja
Review №42

They were great and very friendly.

Se
Review №43

Very courteous and will be back

Mi
Review №44

Great Service Department.👍😎

Sa
Review №45

Went to have oil changed in my car. Super friendly staff, very organized, and clean inviting place to wait.

Pa
Review №46

Friendly and fast.

Jo
Review №47

What do Crooked Hillary and Crooked Trump have in common? Crooked McGrath Auto.

Te
Review №48

Best buying experience!!

Jo
Review №49

I love working at McGrath!!!

Su
Review №50

Best Hyundai dealership in Dubuque

Jo
Review №51

Very helpful

Ma
Review №52

Love my Hyundai

Da
Review №53

It was a pleasure.

Information
67 Photos
53 Comments
4.7 Rating
  • Address:2075 Holliday Dr, Dubuque, IA 52002, United States
  • Site:https://www.mcgrathhyundaiofdubuque.com/?utm_source=gmb&utm_medium=organic&utm_campaign=site%20link
  • Phone:+1 563-587-4300
Categories
  • Hyundai dealer
  • Car dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:7AM–8PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–8PM
  • Sunday:7AM–6PM
Offerings
  • Oil change:Yes
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