Took my truck in for 30k mile service. The service guy said the 30k mile service package fee was $224. There was a line drawn and 3 services listed below it. He made it seem like those were included in the 30k mile service package. I went to pay my bill and it was $716! I was informed that those were additional services offered. He never quoted me for all the work. Because he knew that the way he presented it to me was misleading. I took the service printout to another service center and was informed that those 3 additional services, were mostly INSPECTION... little to no work was done. That service center informed me that I had been ripped off.I have 3 cars to buy in the next year for my kids, and because of the shadiness of the service department, Ill be going somewhere else.

Disclaimer I did not buy the car solely due to finding a black one i loved else where but I am leaving this review as I felt very welcomed when I first walked in after having a bad experience with other local dealerships. Otis took amazing care of me and 10/10 would recommend working with him. While I didnt buy a car from them this time, I will for sure be checking in with them when Im due for an upgrade.

The staff in the Service Dept. are very friendly. Tim Then is very knowledgeable. He told me what he thought my problem might be before they even looked at it and he was right! Very impressed with Tim. The Manager was also very informative when he came back from taking my truck for a test ride to see if was fixed. He explained everything to me. I actually enjoy going there and chatting with everyone. Jason in the Sales Dept. is also someone I make sure I talk with when I am there. Always enjoy talking with him. They all should get the BEST TEAM AWARD!!!!

Knowledgeable, professional staff and 5 stars to Nick who kept me informed all throughout the process. Great representative!

This was my first time buying a vehicle and I was nervous going into it. The salespeople, financing, and Toyota made the experience very comfortable. Transparency was important to me and the whole crew made that a priority from start to finish. I plan on going back to Anderson-Weber Toyota in the future. I have already recommended others to this dealership as well.

Chris at Anderson Weber and the rest of the crew did an awesome job assisting us. They went above and beyond!!!!

They have you in for routine service,,,,BUT THEN THEY SAY THIS IS RECOMMENDED…AND YOU ARE BIGGER BILL,AND MORE TIME OUT OF YOUR DAY….

Superb service - as always.Dr. Kristian Kincaid

My wife bought a rav 4 from Otis,very nice Experience,With Toyota quality, it was a win! We where happy with the deal

Fast easy friendly that what people like and thats what they serve!

I truly wish there were more stars to click for the experience I just had with Anderson-Weber Toyota! The purchase story of my brand spanking new Toyota Rav4 in the stunning new color Lunar Rock will be one everyone needs to experience in this lifetime . I called Tim Weber on a Friday late afternoon, told him I fell in love with the color of the Rav he had on the lot. Before I knew it he had set me up with Nick Heston for a Saturday morning, 8:15 appointment. Tim has great pride in his dealership and rightfully so. From the moment I got there, I feel as if the red carpet was rolled out and the experience of buying a new car took on a whole new meaning that day. Everyone was so welcoming, a smile and a hello from everyone I walked passed to get to Nick. He asked a lot of questions, those that were specific to my needs. He listened to what I was hoping for in all aspects both the trading in my old and buying a new car. He worked with Chris Lapier who was extremely professional and quick. Within an hour and a half I was sitting in the office to purchase my new Rav4 with Mike. He too was so kind and very accommodating. He was genuine when he asked how my family was, how my work week was and just made the overall process pleasant and seamless. I was in my new car and on my way home by 11:30 that morning! Its unheard of typically when buying a new car. I feel that is just a standard in which all of Anderson Weber Toyota in Dubuque thrive to achieve for everyone! My husband and I still cant believe how awesome this experience was. We will talk about if for years and we will continue to be back for any vehicle my family needs from them. I have already referred a few friends to Nick! Best experience ever! Thank you so much Anderson-Weber Toyota--you are all ROCKSTARS in my book!

The staff at Anderson-Weber Toyota is very friendly and knowledgeable. They are a pleasure to do business with.

------Weber Toyota lost my business----- Weber Toyota mechanic was not honest and wanted to make money by replacing unnecessary parts. Mr mechanic, please learn how to talk to customers.- Weber Toyota service advisor was not pleasant and could not find my paperwork for 30 minutes.I purchased a used car from private owner and took it to Weber Toyota for inspection. Among other unnecessary things, they wanted to charge me $59.99 for cabin filter replacement. But it is a shame that my cabin filter was not dirty.

Anderson-Weber got me in as soon as my car started having issues. They were kind, great in making sure that I was taken care of until my car was fixed, and were incredibly efficient. So thankful for such amazing service!

Outstanding customer service! Never experienced anything like it! A deer hit our minivan while traveling from Wisconsin to Kansas on a Friday night and we had it towed to Anderson-Weber to determine if it could be driven to Kansas that weekend. We hoped someone could take a look at it sometime on Saturday, but Curt Martin and his team were sympathetic to our situation. They went out of their way to inspect it and get it ready to drive by 9 AM so we could get home before dark. I could write a lot more about what they did for us, but Ill simply say this is the best service Ive ever received and leave it at that.

I travel the almost 200 miles to have my RAV4 serviced by Anderson-Weber Toyota because Russ Anderson treated us fairly when selling us two cars two years ago and the dealership has been very good about servicing both cars since. There has yet to be any surprises. I’m certain should one arise in the future, they will explain the issue throughly and the solution will be handled expertly and professionally at a reasonable price.

Excellent service as always!Dr. Kincaid

Kris Wolfe in sales went above and beyond in creating a satisfying sales transaction and personally overseeing the new car preparation including doing most of the detail work on the car himself. He is responsive and goes the extra mile for the customer. Chris Lapier the sales manager was also helpful and extremely helpful in ensuring a pleasant experience with Anderson- Weber. Both are great representatives for the dealership, and they had an impactful effect on my perspective of the transaction. I will look first to Anderson-Weber the next time I buy another car. Thank you for a good experience.

I’ve purchased five vehicles from my friends at Anderson Weber since 2000, and they’ve always exceeded my expectations. Their attention to detail and excellence is outstanding.

Tim and all the guys were amazing. Very Friendly! They greeted me with smiles. The job was done very quickly and to my satisfaction. I will be back for all my Maintenance.

The service team is always polite and respectful. They let me know when my car was finished but didnt pressure me to do anything. I really needed that time to relax.

Good job in the Service Department.

Not only do the salespeople overprice their cars on their lot (bought an $15,000 SUV with over 100,000 miles on it - wasnt even good condition or newer model) but the costs for their repair services are outragously expensive. They charge $80 diagonistic fee just to see what the issue is. Honestly, I dont recommend this dealership unless youre desperate for overpriced, way too high mileage vehicles.

LOVE LOVE LOVE my new Highlander. Our sales person Kris Wolfe went above and beyond to help us get the vehicle we wanted. Everyone was friendly and helpful at Anderson-Weber Toyota. Check em out. Ask for Wolfey, hell treat you right.

THey never did what I brought the vehicle in for and said they did. THey would rather convince you to buy a new car then fix your car. Very bad experience.

Are you open Saturday morning for service?

When asking around about the best dealership for quality and service, Anderson-Weber commonly popped up, so I figured, why not! We stopped out to check out some of the deals happening right now and we were immediately greeting by a friendly, smiling face. He answered all of our questions without hesitation and went out of his way to present a few different options that would fit within our budget. The facilities are well kept and with concerns about COVID in the world, you can see Anderson-Weber is taking their procedures seriously with the various sanitizing products available and masks worn by all employees. Were still considering a new car from them and would not hesitate to recommend them to our friends and family based on their customer service alone.

A disappointing vehicle service experience. Ordered a TRD Performance Exhaust from Anderson Weber Toyota knowing the expectations of the exhaust coming in. They installed it for me on my 2019 Tacoma. After installation, a very loud drone/roaring sound could be heard at cruising speed constantly after installation. After calling service, Curt and Shane (the service managers) explained that there should not be ANY drone with this exhaust. They took it back in and replaced the gasket, which helped some but the drone persisted. After having to make repeat phone calls, they put the old stock exhaust back on. Service refused to return the new TRD exhaust even though they stated it shouldnt drone, even though it was still audibly loud and noticeable after gasket replacement. Mind you, I expected louder tones while accelerating and upon startup, but was very disappointed in persistent drone tones simply cruising on the highway. They later stated that its likely characteristic of the performance exhaust. So which is it, its supposed to drone or its not? Also while this was being performed, I had my vehicle in for the regular maintenance interval and they did not provide a sticker for mileage of my next appointment. The old one was still on my windshield. Albeit a minor detail, these things add up. I did receive automated text messages regarding my appointment which was nice, and the automated message states if there are any questions, reply to the text message. I did, and never received a response. Had to call each time. If you provide a text messaging service, it should work. I will also mention during my visits while waiting in the lobby some employees were walking around without masks. Notably the receptionist in the waiting area was not wearing a mask while taking my payment. Also did not see any hand sanitizing stations in the lobby. With the City of Dubuque mandating a mask requirement and Anderson Weber claiming sanitizing common surface areas every 2 hours, this was not observed or seen during my multiple visits for the exhaust. At this point Im stuck with a new exhaust that may or may not be defective where no apology or solution was came to. While there are a few very nice employees at Anderson Weber, overall this was a very disappointing experience and will not be coming back for service. I will be thinking long and hard if I will come back. Disappointing as I purchased an extended ToyotaCare plan through them. I cannot comment on sales as I have not worked with them. I will be interested to hear what Toyota Corporate has to say after receiving an inquiry from them regarding my experience. I will update this review should anything change.

We have purchased vehicles from Anderson Weber and currently access their many auto services as well. In over 20 years, we have never had a bad experience. Everyone in Anderson Weber sales department, customer service, and auto repair is always very professional, friendly, prompt, thorough, knowledgeable, and reliable. From the time you enter their parking lot, it’s obvious the customer is valued and they are devoted to your satisfaction. Adding the newly expanded customer waiting area continues to add to the comfort and appreciation of each experience at Anderson Weber. We are very fortunate to have such a reputable place for complete auto service in our community.

Did not feel important to anyone but the salesman.My salesman Nolan was amazing to work with, very friendly and wanted to work with me.However they wanted 30K for a 2016 Tacoma with 13k miles. Not a bad deal I thought, but it has some serious interior damage and exterior dings and scratches.I asked for the price to come down some, but was told they wouldn’t budge more than a few hundred dollars.The sales manager would not even come to talk to me when I stated I was going to walk if the price wouldn’t come down.So I left.They’ve lost a deal and lost a customer.

We were looking at used and new 4runners all over. We decided to buy from Anderson Weber because of their outstanding customer service! They took the time to work with us and treated us as people instead of just a sale. Kris Wolfe is a great person and salesman! He kept in touch with us after the sale to make sure we were satisfied. The service department is outstanding also!

The sales guys are not communicative too bad am disappointed

We were very impressed with Shane and the customer service we got from their service department. We were traveling in from Ohio and had problems with our van and they went above and beyond to take good care of us! (And not take advantage of a bad situation) We would highly recommend this Dealership and their service department. Thank you Shane for going the extra mile for us, it was very much appreciated!

Anderson Weber was great to us. We’re not from Dubuque, but we were on our way back from vacation and our car broke down on the way home. We called them, and Tim was able to get us in right away to take a look at the issue. It wasn’t something that could be fixed right away, so they let us use a loaner car until they could get the parts in and get it all fixed. The car is now working just like new and we are very appreciative. We could have been stranded hours away from home for days, but they took care of us.

The people are so nice there and our vehicles get fixed right the first time! Always great service!

This is the only car Dealership I go to. I have 3 Toyota’s and have purchased 8 cars here 5 Star service every time

Dan in the parts department is the best. Helped me get the correct bolts and parts for my Toyota pickup. Also took the time to write down torque specs. Customer service at its finest.

Camry went in for a safety recall. Done quickly and as always, professionally. Service department rocks at Anderson Weber 😊

We are very pleased with the service and professionalism at Anderson Weber. We are glad that we ended up at AW when we traded our truck and Jeep for the Highlander.

Great folks to deal with, the Quality of our new Toyota RAV4 hybrid is surpassed only by the customer service they provided for my Wife and I. If anyone is looking for a new Toyota, Anderson Weber will treat you fair , And their service department treats you like Royalty.

Took truck in to have it diagnosed. Charged $55 just to look at it. Told me I need a new rack and pinion, power steering pump and that the fluid needed to be flushed. They quoted me about $1200 to fix it. So, naturally, I got another quote elsewhere. The $1200 ended up being TWICE as much as where I ended up getting it done. So, after I paid over $600 to fix everything Andersen told me too it didn’t fix the problem at all. I called Andersen back and they refused to take any ownership over their own bad diagnosis. Refused to take another look at it without charging me the $55 diagnosis fee again and I’m still waiting for the manager to call me back. Avoid if you can!Update- Took the truck back in to have it diagnosed again expecting to pay for the diagnosis. After they found out that it was the driveshaft that was binding they lubed it up, gave me a free bottle of lubricant and waved the diagnosis fee. They also offered to Fix the problem free of labor charge. Great service second time around!

I had an amazing experience working with Adam at Anderson-Weber Toyota Scion Lincoln. We did much of the negotiations via email which made for a very smooth transition for completing paperwork. I was explained all the features of my car, and walked through step by step the paperwork details. I appreciated that because I understood what I was signing, and also all the awesome things my brand new car can do. The team is professional and it is their goal for you to get what you want. I am so happy with the experience I had at Anderson-Weber and love my 2014 Toyota Camry! I am proud to be a part of the Toyota family.

Courteous staff. They didnt pressure me into extra/unwanted services. They even saved me money by not doing a tire rotation that I requested due to the fact that I will need to purchase new ones soon. They quoted me a price on the tires but didnt make me feel like I had to buy them today. Their computer systems were down, but it was business as usual from a customer standpoint. Overall it was a great experience and Ill continue to take my vehicle to them.

Top of the line, all the way around

Everyone is so friendly. They greet you right away. Great lobby! Comfortable.Coffee and anything you need.Beautiful dealership!I am so happy with my purchase of my CHR.Dont hesitate on the quality of a purchase or service that you receive.

Ive mainly had experience with the service and parts departments. They are friendly, helpful, and convenient.

I recently purchased a new car from here and the experience was perfect! The car I had found was not located in Dubuque, nonetheless they had it here within 24 hours of me requesting to see it. It was nice to walk in to a dealership and NOT have the salesman try to sell me everything they had to offer. He simply understood we knew what we wanted and were looking for. Then when signing our paperwork they understood that we already had purchased our warranty elsewhere and again did not try to convince us to buy their products. Was a great experience and my boyfriend and myself were very happy with this experience!!! Thank you Chris L. for making it perfect!

I rely on Anderson Weber to keep my 2004 Toyota Sienna with 235,000 miles in top shape. I always get excellent service at reasonable prices. Weve had our Sienna for two and a half years and its still running great because Anderson Weber has identified and resolved every issue. Ive learned in the past two and a half years that I can completely trust their mechanics to identify and repair whatever needs fixing and that the bill will be very reasonable. I wont take our Sienna anywhere else. The entire service department and Dan in the parts department are extremely helpful with information on keeping our Sienna in top running condition. Thanks Anderson Weber for your great service.

Overall great customer service! Buying a car can be stressful and these guys made me feel at ease. No pushy sales pitches. Just great overall service. I was very impressed with everyone I spoke with. I would definitely recommend buying a car from here.

Couldnt find a better sales and service crew anywhere. I appreciate the great sales department, especially Chris Ludescher. He is the best. When it comes to service, you MUST see John Wilhelm. John is theeee reason I take my vehicle to Anderson Weber in Dubuque. Great dealership and great staff who work there.

Great service. Amazing owners. Each of them came to talk to me on my way out. Highly recommend.

I wasnt looking for a car when I met Adam Tigges at Anderson Weber - I was getting my truck serviced. Adam stayed in touch and recently my partner Jim wanted a car that was better on gas. I took him out to see Adam, and we were both SUPER surprised with how easy he made it! No squabbles, no fuss, no headaches of going back and forth. He got us the best deal right off the bat. Jim loves his new car and I love driving it too. Im glad I took him out to see Adam because now were both very happy and I will gladly tell anyone looking for a car to go see Adam!

Great service and courteous staff!

Friendly staff. Competitive price when I bought on my new truck. Service has been really well handled

Great place to buy a car. Helpful without being high pressure. Ask for Otis.

Special shout out to Shane in the service department! My vehicle was 100 miles out of warranty and I noticed a big issue. Shane was still able to get it fixed. They have always gone above and beyond to make sure my concerns were addressed. I would highly recommend!

The whole staff here is awesome. They make you feel like your always an important customer. The only place to buy and service your vehicle is here. Thank you to all the staff.

Very professional and courteous.

When my old car died while I was abroad, I was forced to conduct a car search from Europe so that I could hit the ground running when I got back to the U.S. It was predictably difficult, but Anderson-Weber Toyota made it as easy as it could have been. Michael Manning emailed back and forth with me promptly about multiple vehicles and we were ultimately able to reach a satisfactory agreement over a 2012 CPO Corolla in a number of days. I am very pleased with the level of communication and efficiency.

The staff here are amazing. The helped is find the vehicle that we were looking for and went above and beyond. Thank you so much for my new vehicle. I love it!!!

Anderson-Weber treated us well. Adam Tigges was our salesman and so glad we met him. We were happy about the way he greeted us and talked to us. He spent time with us trying to find the car we wanted. He answered every question - if he did not know the answer himself, he found it for us. Amazing! We could tell Adam was a young man of integrity and energy. When we come back to Anderson Weber, we would want Adam to serve us again.

AW has been a very good service provider. I had some issue with it before, and AW called me and told me they were serious about customer service and we had a good communication. Thats the reason why AW saved my future businesses to it and I gave it a five star.

I would not recommend Anderson-Weber at all. I had been looking for a car for months and found what I thought was an excellent car. We drove 300 miles one way to pick up the car and as we were pulling into the parking lot I saw the car I had put money down on had VERY obvious hail damage! What a waste of a day and a 600 mile round trip with absolutely no mention of body or hail damage. My suggestion is to find a place you can trust as this places does not seem to be one you can.

My fiancé and I went to Anderson Weber looking for a newer, lightly used car. They have a great inventory and we found something very fast, and on our own. We talked with Chris and he walked us through the process pretty painlessly for our first time buying from a dealership. We didnt feel pressured into buying, and we felt, after looking at the numbers, that the prices were pretty fair. They also worked very hard finding us a bank that would accept our loan application and were more than understanding that we wouldnt buy if our insurance would be too high. Again, we didnt feel like we were being pressured into buying a vehicle. I would go there again. We love our car, and I will definitely be checking out their inventory when I decide to trade in my old car!

Excellent customer service! We have purchased 2 new vehicles in the past year. We will continue to purchase our vehicles here!

Always very professional staff and they do a quality job. I had gotten a flat tire and had to buy a new tire. afterwards my car wasnt driving right. They got it in quickly, realized something was bent, & fixed it for under $60.

The staff was great my daughter is very happy with her first new car plus no pressure and hassle free purchase thanks for the experience

We were in a worst case scenario... in need of a major car repair in the middle of a cross country trip. We have relatives who swear by Anderson-Weber so I contacted John Wilhelm, a Service Advisor. John recommended a tow truck service, arranged for a loaner vehicle, and got us on our way with less than one hour delay. John kept us informed on our vehicle and was very proactive. The vehicle was repaired on the schedule and at the price John told us. There was no price enhancement based on us being from out of town and in a no choice situation. Highly recommend John and Anderson Weber for any vehicle needs.

I’ve had 3 cars experience the takata airbag recall. Even twice as both the driver and passenger sides were recalled at different times! I brought my Matrix in for the recall and an oil change. They said it would be an hour. In my experience at other dealers that means 3-5 hours, with no phone call. Almost to the minute I got a call back one hour after drop off. I even got a significant discount on my oil change for having purchased the car there over 12 years ago. Will be back!

Ok, walked around the parking lot for over 20 minutes, not one person came out to see me. Was there a week ago and similar response, it was close to 3pm when they close... why would I go in? Why would I buy? I had CASH in hand!

Those looking for great car buying experience visit Adam Tigges at Anderson-Weber Toyota in Dubuque, Iowa. From start to finish Adam set the standards for others to follow in the business. Not only did he help locate the vehicle I wanted, he took time out of his schedule to personally drive the vehicle from another dealership several miles away to ensure immediate delivery. Adam was straight forward, honest and understands quality customer service/focus is the key to a great sale. Those looking for their next vehicle need to visit Adam first. Tell him I sent ya and Im sure your your car buying experience will be as painless as mine was. Scott

My experiences with the parts department have always been positive and painless. Any interactions Ive had with the sales staff has depicted them a great group of people that enjoy what they do!

Girlfriend took her Camry in for an oil change and rotation because my work schedule wouldnt allow me to do it myself. She politely asked them to make sure they didnt over-tightening the filter cap because after the last time they changed the oil, I had to use a 700 ft/lbs impact wrench to remove the cap (and it cracked the cap). The worker at the service desk got snippy with her and implied she didnt know what she was talking about because she was a woman. This is unacceptable behavior because of a simple request. We will no longer be getting her car serviced at this dealership.

My husband and I just bought a Camry and Corolla from my good friend Adam the best guy in the car business. He helped us get it done fast. Everyone should go to Anderson Weber and work with Adam.

Adam and Mike really made it happen. The more I drive my new car the more I love it. I basically told Adam what I needed, how much I wanted to spend, and thats all there was to it. I said no more than X, they got several points below X interest rate. I said payments under X i got it way under that. Im an Iraq combat vet, and he made sure I got the military discount too. I had a bad experience where I bought my Caliber a year ago, and from now on, Anderson-Webber made things easy and effortless for me, treated me with great professionalism, and gave me a very enjoyable experience, It was a good experience and I recommend everybody to visit Adam Tigges and Toyota (Mike too) to enjoy the good treatment here, Im dealing with Adam and Anderson-Weber ALWAYS. Love my car. ;)

Adam Tigges provided outstanding customer service and as a first time purchaser at Anderson-Weber, found the dealership to be highly professional with the highest level of integrity. Real people helping in a real honest way - thank you for that! Ill be back when needing another vehicle! :)

Our experiences with Anderson-Weber have been terrific.

We have had a great experience with sales team and would definitely recommend them. However, after 3 tries with the service department, all of which were bad, I dont recommend them. 2 of them were only supposed to be 1 but they were not prepared for a planned in advance recall appointment so I had to bring it in again. All experiences have included multiple staff members acting inconvenienced and annoyed at my being there for my appointments.

Sales men and customer service people are outstanding! Murph is the best salesman in Dbq without a doubt.

My husband and I worked with Adam Tigges while purchasing our 2012 Chrysler 300. Purchasing this car was an easy decision, but working with Adam is what really made this a positive experience for us. We are very satisfied with our purchase and highly recommend working with Adam. Thanks for working with us Adam!The Rodocks

SUPER SHADY BUSINESS!! *BUYER BEWARE*They lie a lot!!---------reply to the owners sneaky attempt to sweep it under the rug.Mr. OwnerNot sure why you didnt contact me directly but rather chose to edit your previous comment and probably hope I didnt notice it but what I did notice is you didnt address the multiple times your manager told us he would repay us. As far as the rest of your message.The part WAS NOT over charged as you guys keep trying to claim it was. That is THE PRICE of the part. So the warranty Mr. Hefel lied about and sold me as 100% parts and 100% labor covered with $0 deductible is not actually 100% as he claimed and paperwork says.100% means the full cost is covered, does it not???So because the cost of the part wasnt the price the warranty company felt like paying and the dealership didnt discount it to work with the warranty company I get stuck with the difference??? That DOES NOT sound like a 100% parts covered warranty contract to me... that sounds like a we will pay what we feel like paying and you cover the rest warranty.Like I asked Mr. Hefel when he lied about reimbursing us multiple times (after he initially instructed me to go pay the bill and he would pay me back) would you go to a restaurant, look at the menu see a steak dinner for $20 and tell the waitress you will only pay $12 for a steak dinner and if she didnt discount it like you wanted, do you stiff her with the $8 difference??? No of course not thats really bad business and its really pathetic that ASC is trying to strong arm a dealership into lowering the cost of their parts otherwise the customer has to pay the difference.Again, that is NOT a 100% parts covered warranty as Mr. Hefel said it was when he sold it to us.Now what about the multiple times Mr. Hefel said he would reimburse us after telling me to go get my car back from the chevrolet dealership? YOUR manager made multiple verbal/email agreements to reimburse me on different occasions and proceeded to change his mind and say he would only reimburse me for part of it (the shop supplies and taxes) then AGAIN changed his mind a few days later and said sorry for the inconvenience AFTER I trusted him with his initial agreement/offer to reimburse me and went and got the vehicle out of the shop like he instructed me to do!If he would have mentioned the over charging stuff when the vehicle was still at the Chevrolet dealership MAYBE I would have a leg to stand on with the Chevrolet dealership. MAYBE they would have bent a little and gave me a refund of some kind but since I already paid the bill (again, because YOUR manager said he would pay me back) why on gods green earth would the Chevy dealership refund me any money now??? They wont! They already received their money for their services.Kind of like Anderson-Weber/Mr. Hefel already got my money for the car, the bogus 100% parts and labor warranty he scammed us into and whatever kick backs you got from ASC for selling their warranty. (look up reviews for ASC and you will see they have a history of this doing this)So is that why Mr. Hefel/Anderson-weber WILL NOT honor the verbal/email agreements Mr. Hefel made to reimburse us.You claim Customer service is a priority to ANDERSON-WEBER but yet here we are in the same boat again with you (the owner) blaming the service place for over charging when they didnt over charge at all they were just unwilling to oblige ASC demands & discount the part.The Chevy dealership did get pre-approval from ASC for repairs. They told me there was a balance and when I called Mr. Hefel he promised he would take care of us (I still have the voicemail) then when he failed to take care of us as he promised he offered to repay us.

Attentive staff, integrity & honesty #1, Nathan Barker is excellent salesmanm

We worked with Adam Tigges and purchased two Priuses. Adam was professional and still continues to demonstrate his professionalism through contact with us - that the customer comes first. He understands that listening is very important and always placed our needs and wants at the forefront of the experience. I believe everyone at Anderson Weber Toyota is professional and are well trained, but working with Adam has been a great experience. When we purchase our next vehicle, I wouldnt hesitate at all to work with Adam and the rest of the AW team again.Jim and Marie PerryPlatteville, WI

Awesome dealership

Service and parts departments are super friendly and knowledgeable.

Service was terrible! They gave me a 12:15 appointment for an oil change and rotation. When I got here I wasnt even on the book. An hour later and they finally lifted the hood. Besides,by the way, a week and a half ago your free service was done. WHAT? I will never be back.

They really helped me find the car I liked quickly and offered a lot of good advice.

Great service. Had many issues that they resolved.

I did not feel important.

Adam was the most helpful salesperson Ive ever worked with. He helped put me in a brand new Prius C, and I couldnt be happier with the whole experience. Go to Anderson Wever and ask for Adam!

These guys wont come to a comple stopwhile reversing before putting car in drive. My mechanic is suprised car is drivable with how loose front end is. Never do business w a dealership like this.

Great experience all the way through the purchase.

Our two experiences at Anderson Weber have been positive. In the spring of 14 we traded in our Prius with 224,000 miles on it for a used Rav 4. In the fall of 14 we traded a 2012 Wrangler for a 2012 Prius. The salesperson on the Rav 4 was very helpful and most recently Adam Tigges helped us with our trade in for the Prius. Adam was very helpful as we came to a deal that we felt we could afford. Mr. Pineda in the finance department made all the paper work go very smoothly.

Recently bought 2014 RAV from Anderson Weber. Had a great experience working with their team. Adam Tigges the sales guy, made my expereince a memorable one by providing smooth, fast and great service. He has great product knowledge and really understand the customer needs very well. I have no hesitation in recommending Adam and Anderson Weber team for a cool car buying experience with no hassles. Thanks, Pankaj Chugh(PC)

Havent been in to know how well they serve the community so my 3 stairs are for nurtral.

Warranty oil change, dropped off my car early, finished early, called me to let me know. Friendly staff.

I havent purchased a vehicle here yet, but so far its been all good experiences with service or purchasing parts to install myself.

Did good work. Communication suffered a little.

Polite and friendly staff, very helpful.

Awesome place to buy a vechical and more