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Tri-Valley Automotive
6743 Dublin Blvd #5, Dublin, CA 94568, United States
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Tri-Valley Automotive
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Al
Review №1

Awesome experience at Tri-Valley Automotive in Dublin, CA.I asked if the shop could take a look over my vehicle and they got me in immediately and did a free diagnostic. Not many shops do a free diagnostic anymore so I was thankful for that.The Nissan Dealership said it was going to cost me over $7,000 worth of work with more than $3,000 in labor. Don & his team were able to repair my truck in 1 day and got me out the door for less than $1400. Very Very Very grateful! The truck is driving like new!!!

To
Review №2

I was referred by my friend Mony Nop. Don and his team have been great. I’ve taken my car back 3 times. It’s there now as I type getting worked on.Honest, fair prices, great service. Don always communicates and advises before doing anything. For aWhile I was driving all the way from Dan Rafael for service. I’m closer now but still drive from Walnut Creek.When you find someone you trust it’s worth the trip.

Al
Review №3

Don is honest, fast, and reasonable priced. I’ve gone to him a couple times now and had good experiences.

An
Review №4

Tri-Valley Automotive is awesome this was my first experience with them and I am so impressed! Great service, friendly staff and super professional. Don was super kind to me (I know nothing about cars) and I felt like he kept my best interest in mind. This is the first place that I’ve gone to that gives mobile inspections meaning they email you the inspection they take with pictures. I was blown away with how thorough and accessible everything was. I also loved that the shop gives you text alerts to let me know when my car was ready and when it was being worked on. Thank you!

Na
Review №5

I found them on google and I called to schedule for a service for my vehicle. The guy who answered me was very courteous and even when I got there, everything was handled professionally. They carried me along with all they were doing, and did an excellent job on my car. The pricing was very reasonable. I will definitely go back there when next my car is due for servicing.

Jo
Review №6

Very professional and very good work also they let you know what other work you might need instead of doing it and then charging like I’ve experienced with other places, so I will definitely go again.

St
Review №7

I am very pleased with the service that I received. Toyota had given me a list of things that were wrong with my car, totaling $3,300. I brought my car to Tri-Valley and the inspection revealed that there was nothing wrong with my car. I appreciate their honesty and will be a returning customer.

Se
Review №8

Outstanding customer service! Super helpful and quick. They really went out of their way to have my car done on time. They saved me from a shady dealership service department and saved me thousands of dollars. They’ve earned a loyal customer.

Bi
Review №9

Don was great, brought my car and my wifes car in for an oil change and a couple of repairs we needed. Both needed a lot of random little things and for each car Don was able to get them done the same day we brought them in. Great communication throughout, was a really nice experience and Ill be taking my cars back for oil changes and any future maintenance! Theyve also got a nice system that gives you reports after the initial inspection with pictures, which I thought was really neat, and texts with updates as the car is being worked on and when its ready. Could even pay through the website. Nice little extras like that made the experience even better :)

An
Review №10

I repaired brakes thereGood place

De
Review №11

Fantastic service. Don and crew are top notch. Highly recommend. They utilize this great app that texts you a full diagnostic of your car with images. Shows whats in good condition, bad condition and things coming up that need attention. Taken my car here 3 times and Have no reason to not return.

Da
Review №12

Very courteous and honest service.Would definitely go back and recommend to others.

Al
Review №13

Excellent work AND prices. Had to replace a computer part on my car (which are ludicrously expensive) and they were able to to find the parts for much cheaper price. I would highly recommend taking your car here.

Ro
Review №14

Great customer service. Trustworthy mechanics.

Ma
Review №15

Fantastic job, done in one day. Honest fair price. 100% recommendation.

Aa
Review №16

Friendly, top quality service at reasonable prices. They usually get you in/out quickly too. I’ve been coming to Tri-Valley for years and have no hesitation recommending them 👍🏼

Mi
Review №17

Ripped off. A simple water pump replacement on a 90’s F150 was quoted $300 ($40 for the pump and the rest was labor). Seemed high but they were recommended, so went ahead. After they are into it they called and said oops they broke a bolt. The new cost: $700! No choice so got it done. I picked up a week late, and took it home. I look under the hood and see they “forgot” a bolt on the water pump, they also took out other parts and “forgot” to reinstall. Had to drive back and rummage around for the missing parts. The owner’s response: he gave me a blank look and a shrug. Too bad.

Ma
Review №18

My F30 335i needed an alignment after a rear trailing arm replacement. Don was able to squeeze me in for the same day appointment.They are very knowledgeable, I will start taking my track car here as well from now on.

Ne
Review №19

This is my first and last in this shop repair, the store says is very good but do is very poor, last Friday I went to give my car four-wheel positioning, finished the day I felt wrong with my car, whenever my steering wheel is straight, but my car is walking on the left, so I call them, and went back to do on Monday, but make results with exactly the same as the first time, direction or to the left, I think they didnt give me the check. Ill telk my friend, dont go there if u want good car service.

Ir
Review №20

Very courteous and honest dealing. Had to do an urgent AC service. My first choice had a bad equipment, so I had to find an alternate shop. Now Tri-Valley Auto will be my first choice when I need service.

Er
Review №21

Tri-Valley Automotive was a GREAT experience. This was my first time taking my Jeep Renegade somewhere other than the dealer. TVA did a 30K service and also a check engine light diagnostic and repair. They shopped around for the best prices on parts while I was sitting there and communicated with me throughout the entire process via text and phone call. They got me in less than 24 hours after I called and completed the work same day. I really enjoyed working with Don and the team. I would highly recommend this shop. I will be taking my car there for any future needed repairs and services. Thanks TVA!

Ir
Review №22

I am new to the Dublin area and needed a find a trustworthy mechanic. Happy to say that I found Don at Tri-Valley Automotive well-recommended on the Neighborhood website. Don did not disappoint! He even gave me a ride home since I live nearby.Brought my 2015 Toyota Camry for an oil change and to have it checked over. A few hours later I received a text with a link with all my cars diagnostics. Very thorough. Everything was easy to understand and no bogus recommended repairs like I used to get at the dealer.Ill be back!

An
Review №23

Don was very accommodating during my appointment with him. He provides helpful information on my Ford focus 2012 with the pre-maintenance check-up before I gave them the signal to start the repairs. My car is running really great compared to when I first bought it. I would recommend him and his crew at his shop if you want to have your vehicle to be taken care of.Update as of June 10.I seek assistance again to Don for a maintenance check as Im planning to have a long journey to another City to make sure my car is in good condition.Ever as helpful, he and his team ensures the car is in good condition. They even ensured precautionary action is performed due to COVID-19 situation. He was also honest on his service as he my maintenance schedule is not yet due, but I proceeded to replace the change oil to prepare for a long drive.I would like to thank him again for the quality services and his team is providing!

Ro
Review №24

Love how reliable and flexible they are. I will never chose another shop ever again.

Le
Review №25

Great communication in regards to the status of your vehicle. Honest feedback and great professional costumer service. Thank you!

Er
Review №26

Don always does a great job of being straight up and is out for what’s best for you and the decision you must make. I go here also because of his love for The MIATA.

He
Review №27

Very professional, great service, very good people

Ca
Review №28

The following review was posted on YELP:A work colleague of mine suggested TVA as he had used them in the past and was very pleased with their service. I had AC issues with my 21 year old vehicle and sought guidance from them on potential causes and rectifications including pricing. I learned the AC system is a bit intricate with several components and though the cost of the item may seem affordable, getting to the part under the hood takes time, specialized tools, and above all, know how. I know as much about cars as I do brain surgery, so the trust is placed in the hands of the experts.I received texts with updates and links to reports. All was explained and quoted before work took place. In the end, my little car was returned to me less than 24 hours later. She had a full inspection, new brake fluid, new power steering fluid, and a working AC!!My bill was steep but as quoted. Do check their website as there are discounts on labor if you book on line for work on Monday. There are other discounts available through Groupon and even a military discount. They were efficient and professional and I do recommend TVA. My only complaint is I now have to wear a jacket when my AC is on!!

Br
Review №29

I just want to start out saying I had a great experience with this company. I called around to multiple mechanics explaining what I needed done to my car and they all were extremely disrespectful. Don at tri valley actually listened to me and I explained to him my situation as I was down here in Cali for training and my class ended in 4 days. He was super helpful and had great communication. He was able to fix my issue in a time crunch without charging me an arm and a leg. I would recommend a good mechanic like this to everyone. Thank you!!!

Ti
Review №30

I came in for a transmission and clutch fluid change. It was easy to make an appointment, and everything was taken care of in just a little over an hour. The owner was friendly to go over what they found in the free inspection, so that I could actually see issues starting to come up and not be fed some lies like other places may do to try and upsell items. Will definitely come back again

Tr
Review №31

I love love love bringing my car here. They go above and beyond what you expect a mechanic to do. They always tell exactly what is wrong and what needs to be fixed and they always try to do it for affordable prices. Definitely recommending them to anyone that needs there car repaired. They have are good hearts. Thank You!

An
Review №32

Loved the honesty, reliability and how fast they were! I definitely feel safe bringing my car here and they were not trying to oversell me either. I would bring my car here again and so should you!

Ca
Review №33

Don and crew continue to provide the kind of service I was looking for: thoughtful, competent and fairly priced. They keep me apprised of any upcoming needs to maintain my Toyota in great condition.

Mi
Review №34

Fast, friendly and reasonably priced. Made an appointment the day before and I was in and out in about an hour! Will definitely be taking my other cars here when the time comes.

Da
Review №35

We just needed a simple oil change on our Volvo. Called ahead of time to make sure they had time for our needs. We brought the car in later than expected, but Don was able to squeeze us in and we are very thankful. Thanks Don, youre the best!

Ma
Review №36

If you want reliable, honest, and affordable automotive service take your car here! My Audi needed new roters and Audi wanted to charge me over $1600 for it. I had Tri-Valley Automotive take a look at it, figured where the problem was coming from and was able to quickly fix the issue and get new brakes as will for less than half of what Audi wanted to charge me. Im so happy i took my car here!! Thanks Tri-Valley Automotive!!

JR
Review №37

Don, Ali, and the guys at Tri valley do a great job. They have great communication with the customer, so you know exactly what is going on with your car. Highly recommend

St
Review №38

These guys are awesome! Excellent service, on time and on buget! I highly recommend them.

Na
Review №39

Excellent service! Great prices and very friendly people! Will definitely be back for all my services!

Ko
Review №40

I was extremely impressed with the cost, service and timing of Tri Valley Automotive. They do their research and understand what you want and need to get back on the road efficiently and effectively.

Jo
Review №41

Great experience and I am happy they show pictures of what they do.

De
Review №42

Got my oil changed and car inspected. Don and team was great. Price was fair. Would trust with all repairs in the future.

Ma
Review №43

If you are looking for the place to maintain or prepare your car for track/autocross this is the place to go. The guys do race and build race cars so Im pretty confident they know what they are doing. Will definitely come back for the next service or aftermarket upgrades.

Jo
Review №44

I had my break service done at the shop. The job was completed on time with great price.Don is very helpful and I would go to this shop for future auto maintenance again.

lo
Review №45

I brought my Saturn in because my car started to smoke and the coolant warning light went on. I came in off the street unexpected. Don hooked it up to the computer right away and told me what I would need done. They started to work on my car right away and I was able to pick it up the next day which was great since I use my car all day long for the type of work I do. I would highly recommend Tri-Valley Automotive. The people were all very nice and helpful and the price was what I had thought it would be.

ch
Review №46

I have been taking my 2015 Subaru Forester to Don for 2 years. Hes fair, honest and flexible.

Ch
Review №47

This is the most trustworthy, efficient shop ever! I had my car towed there a couple months ago because of a recommendation by a friend, when it just stopped. Don did a diagnostic, found out it was my trans control box, and that it might be covered by an extended warranty by the dealer. It was! Don went out of his way to save me money, and didn’t even charge me for the diagnostic. Went back for my oil change yesterday, Aly and Justin handled this service A++. Tri-Valley is TERRIFIC!

fa
Review №48

Took my car there for a pre purchase inspection. They were careful, fast and friendly. Would recommend their shop for sure!

Ji
Review №49

I took my car in to get a second opinion on some damages after getting rear ended. Tri Valley Automotive fit me in by the end of the day, and inspected my car FOR FREE in under an hour. They managed to find what was actually wrong and fix it without charging me extra. The technicians were friendly, kind and knowledgable, I highly recommend them. Thanks again guys!

He
Review №50

Always a wonderful experience! Don is very honest and reasonable. So glad we found his shop. Would highly recommend!

Ow
Review №51

Got exactly double charged on parts and charged me for 2 hours when I couldve done what he did in under an hour. I asked him to check my timing pulleys and he changes out one tiny ac idler pulley and charged me 87$ for the little tiny pulley that cost around 20 anywhere else . I would recommend not to come here if your low on money

De
Review №52

Don and his staff are great! I know I can trust their work. They have worked on my vehicles many times. The work is always done when they promise. The work is always done per their estimates. If I need car repairs, I will always use Tri-Valley Automotive.

G
Review №53

Trustworthy, reasonable priced with great customer service!

W
Review №54

I replaced steering pressure hose and pump for my Acura at this shop. The job was well done and car is much easier to maneuver now.

Ma
Review №55

Great, straight forward experience. Great communication and detailed diagnostics.

Ki
Review №56

Don and his team are great! As a woman taking a car in for service I often worry Im being bamboozled in some way, but I never felt that way at Tri Valley I also really like the text updates throught the service as well as the app so you can track your services over time. I definitely recommend Tri Valley!

Fr
Review №57

Great Service!! Don T. and his team are true to their word, and get the job done. These guys are definitely dialed into their industry!!

Fr
Review №58

Everybody was pleasant, Job got done the price was right and I was very happy.

Ke
Review №59

I brought my Honda Pilot in with a blinking check transmission light. Don hooked the car up to the magic computer and came up with a recommended repair. Part was in within a day and the Pilot is back on the road.Don was great, repair was completed on time, as expected, for the expected price.Will definitely continue to use Tri-Valley Automotive.

Da
Review №60

Update: They worked with me to lower the charge as much as possible. I appreciate that gesture.

Di
Review №61

Brought my car in for the first time after reading reviews on Yelp and I must say I was pleasantly surprised. Sat down and talked to the owner and he went over things that needed to be done to my car eventually but not right away. Was in and out in about 30 minutes. Definitely will be back.

Gi
Review №62

Tri-Valley Automotive is the best! Don gives fair rates and takes care of you car fast. I trust his judgement. He tells me when I really need things done and what things can wait. He is one of the few trustworthy mechanics. I highly recommend them for all your car needs!

Ju
Review №63

Fantastic experience with Tri-Valley Automotive - I’ll even go as far to say this is prob the best auto shop I’ve found yet. Took my car in for a few warning lights that came up on my dash, and found out the vehicle needed aprox $2,700 worth of labor & repairs: re-sealing upper and lower timing belt covers/ resealing oil pan/ wire work / broken coolent component + extra services.I have a pretty good understanding of how an engine works, but with that basic knowledge I end up asking a lot of questions when work is performed - not only because I’m curious, but b/c I want to fully understand the scope of the repairs. Owner Don, and the tech working on my vehicle, took the time to answer all my questions and on multiple occasions visually showed me the work progress while it was on the lift. I feel very confident that everything was repaired to spec, and buttoned up professionally.The charges were reasonable, and I was updated continuously on any increases. Bonus: they use a text feature to alert when the vehicle is being worked on & completed. There’s also a customer referral program, and a oil change loyalty program.Go to Tri-Valley Automotive! :)

Ma
Review №64

Great service. My routine maintenance service was completed quickly.

Sa
Review №65

The team here is awesome. Unplanned/unscheduled visit to the shop, they diagnosed the problem quickly, fixed it, serviced the car and I was out and running in 90 mins. They know their stuff pretty well!

Ri
Review №66

I have used and trusted Tri-Valley with my car for years. I was buying a used car and had them look it over before I bought it. I am so glad I did, they found several things wrong with the car and am moving on to others. They saved me $$ and troubles!

Jo
Review №67

Worst customer service. The owner is rude. In no way did I challenge the shops knowledge of what was wrong with my car. But the way they spoke to me made me scratch my head to their lack of professionalism. Out of the better judgement I called again months later to get work done. As I dont think they remembered me on the phone the owner once again was rude. Instead of saying we dont do this type of work or we are not capable of doing it I get Ill pass. I asked youll pass and the guy comes back and repeats what he said. I recommend you find a professional shop that actually cares about their brand and reputation.

Tu
Review №68

They did an awesome job on my F150 its running like a champ again.

Fe
Review №69

Clear communication re: cost and needed parts and repairs and most of all fast efficient Service. Got my car problem diagnosed, repaired with parts installed and got my car back same day.

Ae
Review №70

Honest guys that go out of their way to treat you right. Great workmanship and great customer service.

Se
Review №71

My truck has been serviced by Tri-Valley Automotive for several years. Service has been reliable & Don, his staff have been cordial & informative.

Fr
Review №72

These guys went out of their way to unlock my car when I locked my keys in it in front of the minute muffler.

JC
Review №73

I called Don to consult, then ordered OEM parts (trailer hitch with wiring kit), then called again to set a time, then came in and had it installed, at a reasonable price. I wish all shops are as professional and straightforward as Tri-Valley Automotive - of course that is impossible, and that is why Tri-Valley Automotive should be so highly appreciated. Thank you!!!

Da
Review №74

Once again, and when I needed an unplanned coolant system diagnosis and repair, along with other maintenance to be done in one day, Tri-Valley provided responsive and timely service that was done professionally and in a quality fashion that is very competitively priced.

Ja
Review №75

I was referred to Don and Tri Valley Automotive by a friend of mine who has been going to him for years. I took both my vehicles to him for service a Dodge Durango and a Chrysler 300. What was great about Don is that he explained exactly what was going on with the car and also why you would need/want to get certain repairs done now or later. I can honestly say that I will never go to another mechanic now that I have found Tri Valley Automotive. Don and his guy Ted are very cool and will give it to you straight. I highly recommend them.

Se
Review №76

I brought my VW Jetta to Tri-Valley Automotive due to a thermostat problem. The job is done nicely and quickly even its right after Christmas. Will definitely go there again for car service.

Da
Review №77

Same day afternoon call for alignment. Done.

Information
100 Photos
77 Comments
4.8 Rating
  • Address:6743 Dublin Blvd #5, Dublin, CA 94568, United States
  • Site:http://www.trivalleyautomotive.com/
  • Phone:+1 925-394-7895
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Honda dealer
  • Oil change service
  • Subaru dealer
  • Toyota dealer
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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