They are very friendly & always help u to find the best deal. I love my Cricket people.

I hate that I had to give them a star...An employee changed my rate plan without my authorization on the day I paid my phone bill. Zero balance, paid on time.I woke up today to a suspended house of suspended phones. Went in to a store to get them to fix it, and had to pay $30 to get my phones back on. The woman that helped me could see that I paid my bill on time, and that an employee made a mistake. Still I was left with an extra payment on my account, and basically told to get lost.I said to just refund my bill that I had paid yesterday, and Id go to a different service.Cricket doesnt give refunds. Her exact words.Choosing cricket may seem like a good option if you are trying to cut costs, but you should try ANY other service. I was robbed by this company and you can believe next month we will be changing companies. AVOID AT ALL COSTS!

The problems & questions I had & were quickly & easily answered w/the great customer service help of Jackie. Great, smooth experience. Thanks.

Great service even though it was busy we were helped in a timely manner and treated kindly and has a great staff. Plus the phones and plans are beyond great!!!

Very helpful, cheerful and friendly employees. Very knowledgeable also. Patient and took the time to listen to my questions and concerns. Answered me without any condescending tone and made sure I understood. Helped me put together a price package that fit my needs. No high pressure sales pitch.

They got better coverage then mu own carrier and they were friendly.

Nice friendly staff. Great deals on the phones.

I have to give at least one star, but the male manager screamed at my wife because the lay gave her a cash refund instead of putting it back on the card and basically called her a thief when she wouldnt give the money back, then insisted on charging a connection fee on every phone weve gotten from there, and thats been probably 3 different ones because they are all garbage. Im so sick of this place, please find somewhere else to go, wal mart has the same phones cheaper without all the drama, and I hate wally world, but I cant stand a man to talk to a lady like this guy talked to my wife more.

Went in this weekend to get a new phone, was hesitant due to going there a year ago and the staff had been horribly rude, but the new staff was AMAZING!! They knew what they were talking about, was extremely quick to get new phone and one transferred. Jackie is the new manager and she was extremely pleasant to work with and the Regional Manager was great as well. Definitely will go back to keep local business instead of Nashville which I did in the past.

Nice people to work with. Very helpfull

Good customer service, and good prices.

Love the phones the price and the help they give you when you enter the store

It was cool, fast service and nice staff. The phones work, so theyve got that going for em.

Phones clutching

They have good quality phones and great plans. I got 4 free phones plus saved $100 a month! And they actually have unlimited data!

Love this Cricket store. Jackie, the manager is great and always very helpful

Fixed the problem I was having

They should change the time they open on here. On the door its say 9:30 instead of 9 so ya know, they dont waste people time...

Customer service is awesome 😃

Thank God they got me out from under verizon

The food is good and service is fast

Best deal on wireless, cannot ask more from customers service

The staff used to change constantly but the ones now are nice about two years ago the staff was horrible with no knowledge and rude them two girls all they wanted was for guys to go in their and act like they had no boyfriends or husband at home completely inappropriate , then Jackie and Jose had the perfect teamwith Kyle as the manager, Jackie at the time was not the best tech nor had the skills the guys had but was nice and tried to be friendly at first I thought she was Kyles wife by the way the interacted but I was wrong then they had jose he can fix any kind of Android or iPhone he replaced my nephews battery on his IPhone and jail broke it, and my phone had been factory reset and I had no idea that I would have to re enter my old email that I had forgotten about, so it locked on me and I did not have the money to buy another $500 or $600 phone and ended with a cheap Galaxy prime that I hatted. Well one day I go to pay my bill and we start to talk I mentioned that I had a nice phone but it had been locked by Google verification process and he gives me that handsome smile of his and tells me that im in luck that if I brought him my phone he would unlock it, I never tough it could be done but he did it and even rooted my phone. I still have it and has not gave me any trouble and all this was done for free all we had to do was bring the battery and our phones, and since they did not do that kind of work their he asked us to come by on his lunch break. I mean who goes the extra mile to help someone? And I first tough maybe he wants to get my number which to be honest i tough he was cute, handsome smart and a true gentleman I would had gave him my number lol.. but like a real man he went on and told me him and his girlfriend were expecting a baby girl soon that he was a happy man with her and finished all this work in two different lunch breaks and would not allow me to pay him so I paid for his meal before he had a chance too. And he even bough jackies lunch on both occasions that I met him like I said who goes out of his way to do all that we need more ppl that think that way to make Dickson a better town. And of course lets not forget manager Kyle which I believe now Kyle is regional manager and Jackie the manager, Jose had a lil more unfortunate luck and got blamed for things that he did not do and ended up getting shot in the back 3 times by a racist law enforcement in North Carolina. Sometimes ppl blame the wrong ppl without thinking of the out come . But Kyle has always been Kyle and he can pull any kind of Iphone down to the last screw and put back together with his eyes close . Lol . He is a good person and will do anything to help his customers. . And will help his employees as much as possible to get them back on their feet. I learned this by Jose he told me how much Kyle was doing to help him. He even mention that Kyle had let a stranger and his wife move I with him and even found him a job. Someone with that kind of heart is hard to run into. We need to all become a better world and Kyle and Jose are two examples kindness and big hearts. Thanks for reading this and Im sorry but I had to give cricket in Dickson a big shout-out. . .

I enjoy my service in the payment plans that I am on

Great service! Knowledgeable and friendly staff!

Associate was very helpful and informative.

Dont go here or to the Boost Mobile next to it either. The owner is a crook who will charge you $60 to break the $200 screen on your phone. He has done this to two of my friends and who knows how many others. Dont reward dishonesty, please go somewhere else. CPR or Misfits in Dickson. TY

Go to the one off Charlotte Pike. You will get better results if your phone is messing up.

Great workers and good deala

Awesome staff that are friendly and knowledgeable.. Always a pleasant trip

Sold me something I did not need no knowledge of the products they sale no help at all wasted money thank a lot go to Nashville

Terrible service by 2 kids that were more worried about their press on nails than being able to activate a phone

Very helpful and friendly staff

Ok service wifi slow

Fast and pleasant experience

Great Price, Great Service

Better buys.

Cricket is now part of att no contract phones several prices for usage runs on att towers for better coverage.

Cricket Wireless in Dickson has a great atmosphere and helpful employees.

Thanks for help i see u Tuesday ok again thank yall very much a@ Dickson Store

Friendly employees though small it may be

Great place and service

Wait is long if you have one person in front of you

One person, sometimes a wait.

No good

Good prices

Good service

Great service

Mario thanks for your help you were very collaborative