user
Extra Space Storage
2997 Ulster St #103, Denver, CO 80238, United States
Appearance
Extra Space Storage
Comments
jo
Review №1

We needed a place quickly for a basement remodel that started quicker than we planned. I was happy that I could set it up online. I had the first load there within an hour of my Google search.

Fe
Review №2

Madeline was so helpful in getting my lease done! she was polite and professional, and made my experience over the phone Great! i am happy that we have established a great working relationship moving forward in Denver. Thank you so much for all your help!

Za
Review №3

They were a great help in getting us the best rate for us, and the perfect size unit. Very professional, nice, and tidy!!

Na
Review №4

Madeleine and Eddy were extremely helpful. They did such a great job answering my questions. I’ve had great experiences with Extra Space before and dealing with Madeleine and Eddy reminded me why I have always gone with Extra Space when I need storage.

am
Review №5

My time storing items at this Extra Space Storage was excellent! Madeleine is a friendly and attentive professional from arranging the storage unit rental until check out! A big, big thank- you to Madelaine and the Extra Space Storage she manages!

Ma
Review №6

I had been considering a move to Colorado for business and I needed a place to store my additional items. I wound up getting placed elsewhere through work however my experience just over the phone with Maddy Was phenomenal. She gave me all the information I could possibly need as well as spent special time to talk to me About the area and showed genuine interest in me and my move. I can’t express enough the recommendation I would offer the store and this clerk. Thanks again to Maddy for going above and beyond before I even came to the store!

Jo
Review №7

The quality of the storage space is excellent and administrative aspects are also excellent. My complaint is the dramatic increase in prices, which go up every 6 months. Plan to play 30% more every year and you won’t be surprised when you see the increases. The contract allows for unlimited increases.

Ma
Review №8

The storage units were clean and easily accessible. Very helpful office people for questions or assistance.

tr
Review №9

Extra Space Storage in Central Park has been a joke. Constantly raising prices without the “heads up” they say they will give 30 days before doing so. This happens 3 times. Each time I informed the management that I didn’t get a notice of the increase. Each time they responded saying that the piece of mail is small and often gets lost. That might happen once, but no chance that happens 3 times. I’d steer clear of this storage. I found a different storage unit at Storequest less than 1/2mile from here for $90less/mo. Stay away unless you want your prices to constantly increase without notice!

Ev
Review №10

Great customer service, good experience. The manager was very kind and she helped me choose the best options to store my Uncles erotic ceramic collection safely.

Is
Review №11

I made a reservation online and had a question about the contract. The representative was helpful and offered a better deal. He asked me to call the facility where I would be renting and let them know of the changes. Mel took my call and reviewed the information with me. He was efficient in making the changes and communicated with me throughout the process. Their customer services is amazing.

Ca
Review №12

Madeline was incredibly helpful and genuinely cared about setting me up in order to make my move as easy as possible. My lease dates didn’t line up and needed a space to store everything short term and am super happy I went to Extra Space Storage.

Al
Review №13

Mel Johnson was absolutely fantastic to work with! His customer service and ability to make you feel welcome is superb.

Ch
Review №14

Happy I found this place. Mel was great, she was knowledgeable and provided me with all the answers I needed to make an informed decision. The service was quick, friendly and I would recommend them to anyone!

E.
Review №15

Recently had a great experience working with both Mel and Madeline in a Denver Colorado location. Firmly believe people buy from people and both employees went out of their way to earn my business. Both exhibited true professionalism and a willingness to go the extra mile. During our current challenging times, it was a pleasure to work with them both.EricDenver, CO

Mi
Review №16

Mel from extra space is the man. Good spirited, healthy and positive energy from the start. The guy really looks out for his customers like they’re blood. Look, when you’re storing you stuff for cash, it’s never fun. He made the experience exponentially better. So thank you. Hope you see this Mel.Thank you dearly.

Em
Review №17

Great location and very secure! The staff is so friendly and Mel was a pleasure to talk with. Being in the military, I appreciated the accommodations and help as I navigated my options. Highly recommend them for your storage needs!

Re
Review №18

They made it really easy for me to get the ideal sized unit right away! Smooth experience:). Thanks!!

O
Review №19

Extra Space is my goto storage and I recommend it to everyone I know. I recommend you reserve online as the deals are better than in person. I am moving from this facility to another ESS location because they had a parking lot accessible unit available. This facility is clean and safe, the only reason I gave it 4 out of 5 stars is because their elevators are terrifying and terrible. They dont line up with the floors, they make scary clanging and scraping noises, and often times I would come here and they dont work. They blame it on people holding the doors and causing the elevator to go off line, but BOTH at the same time? This is a feature which can be turned off by an elevator technician Im sure. Also, if the elevators are down, there is no stairs to go up to your unit. The fire escape stairs are one way, down only. So ask for a first floor unit if you plan on using Ulster.

Na
Review №20

Madeleine was wonderful in getting me squared away with storage. Look forward to working with her moving forward.

Mi
Review №21

Madelaine, Mel, Jan and rest of the crew are fantastic and helped us get into the space we needed... and fast. Much appreciated !Madelaine took care of an issue with the hall lights quickly!Thanks for the great service!

El
Review №22

Mel was the woman working when I came in with an immediate need for storage. She was extremely helpful and patient with my needs and questions. Saved me a state to state drive. Thanks! Would recommend because of her

Ri
Review №23

Easy process and clean space at a reasonable price

J.
Review №24

This is the best storage place I’ve ever used. Extremely clean and secure. Very professional staff and easy to work with. Couldn’t be more pleased with my experience there.

Ol
Review №25

Madeline is the manager of our location. I cannot praise her enough.

Ca
Review №26

Overall great experience fabulous customer service Mady was very helpful

ji
Review №27

Excellent Service as always. Madeline was courteous and very helpful. :)

do
Review №28

Madelaine was really friendly and helpful.I was there 5 minutes before the office opened and she said if i gave her a few minutes she would gladly assist me.

Ch
Review №29

Worked with Madeleine. She made the process quick n easy. Shes very friendly and helpful. Thanks

Da
Review №30

Madeleine and Mel where so helpful and great to work with! We really had a wonderful experience! Thank you so much!

Gr
Review №31

I love this place. The girl at the desk was friendly and they have great security and great prices

Ja
Review №32

My experience with extra space storage is always fabulous. Whenever I need a storage during my move they always have the best service. Thanks Mel for another great experience.

El
Review №33

Quick call back. Wonderful service. Feel very comfortable storing my stuff here. Jan was very knowledgeable and answered all my questions! Thank you!!

Ka
Review №34

Great Storage Space very clean. Mel was very professional and help me threw the whole process and made things simple and fast! I would recommend this storage facility to everyone very organized.

In
Review №35

Mel was very helpful and accommodating. He is very appreciated! #3205

Me
Review №36

I initially had some concerns with lights not turning on in the hallway near my unit, but that has been fixed. I often have shipments delivered and the front office has helped with getting my shipments to my unit. They have even dropped off boxes into my unit for me. I appreciate the customer service.

Me
Review №37

I had a really great experience with the Assistant Manager Daniel. He was friendly, helpful and gave me all the information I needed. The tour of the facility was great. Daniel showed me different units, was knowledgeable and gave great advise to suit my needs and the units were super clean! Would totally recommend to anyone needing storage. The process was quick and painless :-)

Ti
Review №38

Thank you Mel!! Adrian here got the hookup! For a great price! Thanks alot for the great assistance and incredible customer service!! Manger was of great assistance and answered all question!

To
Review №39

Received great service from Mady while I was in the store. She was pleasant and helpful in helping me get the right materials.

Na
Review №40

Excellent service and great prices! wonderful location. nice and spacious.

St
Review №41

Madeleine and her whole team were great. Really helped me figure out what was needed for our move and storage needs. Very responsive, especially with several modifications made to my original plans.

An
Review №42

Easy online rapid rent/set up process - space was ready to go early the next morning with a lock and instructions on how to access included. Thank you for making this a quick and seamless process!

Ka
Review №43

Great experience renting here!! Mel was an absolute pleasure to work with and made our experience trouble free! I’d highly recommend renting here.

Al
Review №44

Giovani and Maddie both did a wonderful job helping me get a space . Everything was clean and they were very polite . Thanks a lot! Cheaper than cube smart !

Br
Review №45

Easy process and a clean and well lit facility.

Wa
Review №46

Excellent staff and facilities! The grounds and the storage are very clean and I felt comfortable leaving my extra apartment furniture there. The staff was friendly and accommodating, and knowledgeable about my concerns. Will definitely continue to use their services.

Ab
Review №47

Mel was very helpful. Place was super clean. Very smooth process

Ja
Review №48

Mady was amazing and very personable!

db
Review №49

Carlin was outstanding

Al
Review №50

Today I was at my storage unit trying to rearrange my things. While I was gathering things from the hallway I noticed Gio walking through the unit as well. He approached me with a light hearted personality that really made me feel comfortable while we had a lovely conversation. I just wanted to come here and express how attentive Gio is. I really recommend working with him if you visit.

Da
Review №51

Very clean and well organized units. Easy online sign up.

To
Review №52

I received excellent customer service at this location. Mel was informative and very helpful in my set up!!

To
Review №53

I get storage units all over the country. These are some of the nice people have not yet.

ma
Review №54

Mel was great, efficient, clear and patient while preparing contracts and showing me the facility. The facility is clean and well lighted.

Mi
Review №55

Very helpful staff and the facility is well taken care of!

ka
Review №56

Fast and easy same-day reservation. Great deal and friendly service.

Be
Review №57

Fantastic, secure storage right in Denver! My boyfriend and I were in a bind and needed to store everything we own pretty last minute, and naturally we were nervous we wouldn’t find a safe, clean, and climate controlled place to keep our furniture. Turns out this storage facility is perfect! It’s on a very nice, quiet road and the manager Kameryn is incredibly kind and helpful. We would absolutely use this facility again in the future if we need to!

Aa
Review №58

Gio! Thank you for helping me with my storage needs i had a blast RENTING STORAGE! WHO WOULD HAVE KNOWN! But thanks againPLAYER PLAYER FROM THE HIMALAYER

Ja
Review №59

I want to thank Chris at extra space storage for great customer service . he was a real big help for the last couple of months especially during the pandemic. I would greatly recommended. Extra space storage off of Decker blvd. To any and everyone. Thanks Chris and Extra space storage you guys are a class act.

Br
Review №60

Super Super helpful! Quick, easy and convenient.. they had all the right tools to make the move easy. Thank you

St
Review №61

Very professional, courteous and made mice in very seamless.

Ju
Review №62

Affordable, clean, and secure. Staff was informative and friendly

is
Review №63

The staff was very courteous and accommodating. It was very clean and my unit was very accessible. Darrell and Michelle were fantastic and made the experience very easy. I highly recommend using them.

M
Review №64

Great facility. Always seems clean and well maintained and staff is very accommodating. They make it easy to rent one (or two) units!

Ro
Review №65

Rented a small unit for summer storage for our university student. Jan was super helpful and friendly. We explained what we needed and she showed us options. The facility is very clean, safe and has plenty of parking. Location is a plus and the pricing is reasonable. What more could you ask for?

Ho
Review №66

Facility is always clean and easy access.

Pa
Review №67

From the website that was well designed and easy to use to the intake done at the storage facility, that was done in courteous, friendly and professional manner, overall it was an excellent experience.

Ru
Review №68

Very easy check-out process. Thanks Madeline!

Bi
Review №69

Great experience today at Extra Space Storage in Denver. We went to handle a small roofing project and Durrell Middleton, the store manager, was there to get us access to anything we needed and was very helpful. Appreciate it Durrell!BillSpartan Restoration

Me
Review №70

I was able to reserve a unit and check-in on the same day. The employees were super friendly and helpful , the check-in process has been a breeze, and the unit is clean and ready to use. Highly recommend!

So
Review №71

We have been with this storage facility for over a year. Jan and Loren made our additional rental experience even better than the first, and infinitely better than other facilities. They were both very accommodating and patient with our many dates/needs changes, as we were traveling from West coast and weren’t sure of what/when we needed it. Thank you for making a stressful move less stressful! Will be storing with you for many years...

Na
Review №72

I always seem to forget my gate code, thankfully the manager at the store is always more than willing to help me and it is much appreciated! Thanks Extra Space!

Ry
Review №73

Madeleine is the best storage person EVER!!

Mi
Review №74

Durrell at Extra Space Storage on Ulster is awesome! He was extremely helpful and definitely went the extra mile to assist me with my storage unit today. Cant recommend this location enough!

Br
Review №75

I dont usually leave reviews but I wanted to comment on the exceptional service and experience I recieved at extra space. I was looking for a storage company that was affordable but also somewhere I felt comfortable leaving my things for a long period of time. After checking out several different companies I decided to go with this one. The woman that helped me , Jan was super helpful she went over and above to help me find the best options for me and I didnt feel like she was just trying to hurry me and collect my money. She took the time to answer all my questions and made this a great experience. Thanks Jan and extra space.

ma
Review №76

Mel was great help. Made our move nice and easy!

Ma
Review №77

The experience and knowledge Mr Middleton brings to the table helped me make wise decisions in choosing this location. Hands down the BEST! Thank you Durrell!

DA
Review №78

Theyre awesome great with service thank you guys

Re
Review №79

Madelaine was friendly and informative!

Ra
Review №80

I had a super great experience renting a unit from Extra Storage Space in Stapleton. Everyone working was super kind and knowledgeable. The site was super clean and felt very safe. At one point my unit wasn’t shut properly and they informed almost immediately. Would definitely recommend!

Ja
Review №81

5 stars! Highly recommend. Impressed with the facility, very clean and secure. Customer service is exceptional. Staff is well trained, friendly, and helpful.

Di
Review №82

I needed to combine 2 units and move them both. Jan and Andy were both so incredibly helpful. They directed me how best to do it and were very accommodating. After a day of moving, I received a phone call from Jan soon after leaving the unit saying that we didnt properly lock it. I was able to return immediately to secure it. Jan has been helpful with my questions. Great experience all the way around.

Pa
Review №83

Had great customer service at this location!! Mel was helpful and courteous!

Kr
Review №84

Amber has amazing customer service skills. She really listened to what my storage needs were and recommended storage that I will be able to afford. She did not pressure me in any way which is so important to me. Her focus on her current customers was impressive as well as we were interrupted a few times. She was happy to help and assist in any way she could. Thank you Amber for your awesome professionalism! I will recommend this facility to my friends and family. Happy Holidays!Krykit

Il
Review №85

Thank you Gio for making the moving process for us real easy from the start to beginning I appreciate your work and everything that you do for the company I’ll recommend more peopl to go to you for storage needs stay blessed man!

Br
Review №86

Actually had a unique issue of reserving a unit in another state and the assistant manager Danielle made it quick and easy! I was able to reserve the exact size I was looking for with the best quoted price.I was out and back on the road in under 30 minutes. Thanks Daniel!

Lo
Review №87

Mel did a great job assisting me with my storage needs!!

Ca
Review №88

I was greeted by a gentleman named Mel who was very polite, very to-the-point and helped me find my unit and get everything set up as quickly as possible. Go Mel! Clean facility as well.

Ke
Review №89

I had one of the best and professional experience using this storage space. They gave me the peace of my that my valuables were safe and secured!

Mi
Review №90

I was utterly exhausted by the time I arrived in Denver, & was in need of both help, & a climate controlled storage unit for my family antique furniture. Amber was, is absolutely amazing!She came out, & greeted me, & showed me the storage unit she had available in the climate controlled area, she also went through a lot of extra help, getting me all set up! I am so very grateful for everything she has helped me with! She has made my life much more simple, & that is just what I needed!!! Thank you Amber!!! And thank you Extra Space Storage!!!

Jo
Review №91

Facility is SUPER Clean! Mr. Middleton was friendly, knowledgable, and providing me with the most stellar customer service. I am very impressed.

Cl
Review №92

Good storage unit. Manager lady Karen and Dan have great customer service. we like this one.

Be
Review №93

Madeline was amazingly helpful and professional!

Sh
Review №94

Rented a space today and give this facility a high rating. It was clean well organized and priced fairly. Richard the manger helped me today, he was friendly, very helpful and knowledgeable

Ea
Review №95

Amber is fantastic! Ive been across town looking for a great storage location and I finally found it! Very clean and secure property. Amber was great with my kids and dog. We plan on using this location with amber for years to come. Thank you Amber for everything

Er
Review №96

Weve rented storage space here twice and had good experiences both times. The staff is helpful and the place is always very clean. Highly recommended.

Mi
Review №97

Kameryn, the site manager, was eager to help meet my needs with finding a suitable storage unit. She was really friendly and attentive. I got a great special and would highly recommend this safe and accessible location!

Ja
Review №98

Kameryn and her team took great care of me, I submitted an online reservation and came in the next day to get the paperwork taken care of. Very quick process to get setup. I needed storage space as I’m getting ready to sell my place. - great rates, friendly staff, clean facility!

Ja
Review №99

Great customer service, quick and easy, very informative staff and a fantastic location!! Kathryn Rojas.. store manager was more than helpful, got us in and out quick , and gave us the grand tour. Thank you Kathryn and Extra Space employees, great job!!

Br
Review №100

Ive had a storage unit here since this summer and it was the best decision. Amber is so great to work with and always has a smile on her face! The property is always clean and extremely well managed. I highly recommend this storage space if you want a professional, safe and clean environment for your belongings.

Information
29 Photos
100 Comments
4.9 Rating
  • Address:2997 Ulster St #103, Denver, CO 80238, United States
  • Site:https://www.extraspace.com/storage/facilities/us/colorado/denver/900147/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNjAyMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 303-703-3802
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
Similar organizations