The visit to the store was fine - staff were helpful and friendly.I took in my car to get a windshield chip replaced. The technician was not pleased with his work, and said this to me. He assured me that the chip would not spread, however. And since he wasnt satisfied with the work, he wasnt going to file the claim with my insurance company.3 days later, the chip spread into a full footlong crack. The bill is now 400+ dollars to replace the windshield. We are unable to get any credit back for the initial poor work, as they never filed the claim to begin with.In the end, this store did poor work, told me as much, then deleted the history of me having taken the vehicle in. The poor work immediately spread and created a bigger problem - full windshield replacement. Ive called the store and it has not been helpful. I just wanted the chips fixed. It feels either like the store created a larger problem OR didnt take care of the initial problem, which led to the larger problem.Either way, theyve assured me that Im on the hook for it. Will not be using this business again.