Been getting Rx here for 10 years; always fast with nice staff.

Very convenient location, and an easy walk for those visiting the AT&T discovery district in Downtown Dallas. Has numerous self checkout lanes to help avoid lines that many pharmacies have. Of course any prescriptions filled would have to be purchased directly from the pharmacist and not from a self checkout lane

Always a long line with only 2 kiosk available one only accepts cash and the other you won’t get your receipt. Associate unwilling to step in and check out customers to keep the line down.

This store has my favorite employee Ive seen thus far in Dallas! Shes always friendly and works hard. Disappointing whenever we go and shes not there. Hope shes being paid what shes worth as an employee.

I love CVS...i spend way too much money in there but its got a lot of my must haves AND its open 24hrs(at least this location is) so whats not to love. Well if you wanna be picky, although its 24hrs, the pharmacy @ thislocation closes at some point. But I rarely go to get a script filled.

Could not return OTC vitamin from welfare Medicare insurance. Very artificial ingredients. Charges 8dollars couldnt get no refund or exchange for a better product. Discrimination disgraceful how disadvantageous

Sales associate was SO RUDE when I asked where the restrooms were. She literally acted like I wasn’t there and couldn’t even look at me directly when she rudely told me they had no public restrooms.

The Catbird rooftop bar was an awesome place to hangout on a weekend, enjoying the sunset with your partner, friend or a coworker.

Got there at 6:02pm and they wouldnt help me, despite needing to pick up 3 prescriptions, one of which is an antibiotic I need. She just waltzed out the door, not a care in the world.. Go to a real CVS. You know, one thats still open after you get off of work. One that at least pretends to give a damn.

Business need to open restrooms!Emergencies happen!!! Was turned awayeven with purchase!!! Thank God uber picked me up and took me to dallas farmers market just in time!

Pharmacy hours are inaccurate.

Scarce parking for quick run in and out but lots of parking garages around. And oddly expensive for a cvs even if it is downtown. I almost believe the beverages cost the same at the actual hotel.

The guy with glasses and curly hair. Is very rude and mean. We got into it bc he was wrong about a CVS coupons and every time I go in he stares at me the whole time..giving me the a nasty mean look. Hope he quits or gets faired

At the very least it’s a cvs and that’s why you came there didn’t you?

Fantastic pharmacy, I dont know why so many bad reviews. They know my name, they greet me at the door, they thank me for my business and they help me when I have questions.

Variety of products and 3 self checkouts.

Honestly not a big fan of CVS to begin with as I always seem to deal with rude folks. Today, while walking downtown, my 4 year old son had to go to the bathroom (1 and 2). Signs at so many locations said no public restrooms. I get this in a downtown area with an exploding homeless situation, but there should be some sort of effort to help a child. No sign at CVS so we went in to buy drinks and see if our CHILD could use the restroom. Gentleman inside the door said they had no restroom, but a walk further into the store and we could see they did. A dang pharmacy, that purports to help people, refused a child the restroom. I told him it was for our son. Garbage. I will not fill scripts or buy anything from a CVS until this is fixed. Ultimately - I dont see them caring.

Have printed photos here on two different occasions, and both times, the photos were either not printed or I had to release them myself. One time the ribbon was out and no one in the store knew how to change it. Both issues added an extra 45-60 min on to my errands. Both orders were submitted online 2+ hours before I arrived. Should have been printed for me based on the ready in an hour option.

While living downtown CVS was somewhat convenient for little grocery needs. They generally had what I needed, but at a premium price. Feels like gas station pricing at a regular store. The pharmacy staff was a bit short with me when I tried to fill an out of state prescription. I was unaware of the additional laws that Texas has on these scripts.

Stopped in 20 minutes before pharmacy closed to fill prescriptions. The person (there were two people working in the pharmacy) at the pharmacy counter didn’t look at my prescriptions before informing me that they were closing and could not help me. I went to the next closest CVS (on field). The pharmacist asked if we wanted to wait or come back. We asked her how long it would take and she replied “since I’m alone, it’ll take 20 minutes”. Main Street CVS pharmacy had two people and 20 minutes but didn’t bother to try = poor customer service. Field Street CVS pharmacy had one person who stated she could do it in 20 minutes = great customer service what a difference!

This is the closest CVS to where I work. It needs to be better stocked and they need to be faster with prescriptions. I had to wait for over an hour only to be told to come back tomorrow. This is one of the slower CVS pharmacies I have been too. But, they do put a lot of stuff on sale more than other CVS stores. Not sure why that is, but it helps.

I did not have much other choice than to shop here when I need something quick. Staff are always polite and cheerful. They make sure you dont need any help. Pharmacy staff even provided me with some recommendations on getting medications that I could not find anywhere in town. Cannot speak to the photo service, but I have been impressed so far.

Clean store, good options and staff are.helpful

Just got harassed by the manager, Jackie Thorns, for taking a picture in here. She angrily explained it was against company policy (which its not). Just wanted to show my co-worker the drink selection in one of the coolers. I have been going here for years as I work right across the street, but never again. Recommending my co-workers and everyone else avoid this place as long as Jackie is the manager.

While I was checking out, one of the staff started to tell me about smart refrigerators that text you to tell you when your food is expiring, and also judge you for your unhealthy purchases. It was the most pleasant and wholesome conversation Ive had with a stranger for months!

They usually have 2 employees and three self checkouts. I never see the employees helping in the aisles but you can see them huddled around the self checkouts. They just stand there and wait for someone to have their ID checked for alcohol. But mostly they help the customers fumble through their self checkouts. It would go faster if they just operated a register instead of watching people try to scan their own crap.

A bit slower in the afternoons. But they do help decent. I fill on a monthly basis.

This place is a lifesaver if you live downtown and prefer to walk to pick up your basics. They have beer wine and simple pantry items along with the drugstore classics.

Just got screamed at for not leaving my backpack at the door. My backpack was for carrying groceries not living out of . Im a resident in there everyday.. This city is a jungle

Prepare to be panhandled at the front door. Staff is cool.

Always great service. Everyone I walk in someone usually say hi :). Always asked if I need help finding something. Great staff for sure.

Staff Member (female) who picked up my call said, before I had even finished my question, No. We dont have that. I asked her to check. She put me on hold and came back to say, Yes. We do carry those. I asked, Do you have them in stock? [Its cold and icy out and I dont want to trek to the CVS if they dont have what Im looking for.] She said, I dont THINK so. I asked her to check or to get me to a supervisor. When the Supervisor came on the line, she said, Yes. We have them and we have them in stock. This process took 15 minutes! Someone needs to train the person with whom I originally spoke. This CVSs service is typically better than this!

Only had self check outs open. I told the lady I needed cash back and she told me to use the self check out machine for it. I needed singles and when I got two 5s the lady told me they dont give change. The money was from their own machine. She was very rude when I tried to explain to her that I would have gone to a register with a person if I could to request cash back in singles, but she wasnt hearing any of it. She basically ignored me while I was talking to her. Will not return to this location.

I dont care what others said, but walgreens was was a mistake and Cvs is godlike. 11/10

Very great location

Bought genetic Zyrtec.. Certirizine HCL tablets. 100 quantity. Needed them urgently for allergies at night. Used may be 15 of them. Its really weak and bad. Doesnt work as it is supposed to. Bottle says its from Rising but manufactured by Unique pharmaceutical labs.Dont buy this. Its just a waste of money. CVS should have better quality check. What a shame. All i am is out of money.... $32+ and tax.Very disappointed.

The Dr. Called my rx around noon & it wasnt ready until 8 pm (already missed 2 doses) now they tell me they dont take my ins. Now they have to transfer it which takes about an hr. Wont ever fill any scripts here!!!

Convenient location for DT residents. Only thing that sucks is they usually only have self checkout...there is hardly ever a real cashier unless the self checkout gets crazy backed up.

10/28/2016 Bought 60$ worth of items , checked out on the self service machine. The CVS employee was watching that I scanned all my items . When I walked out the machine starts ringing. I gave him my receipt and he still made me take out my wallet and phone out my pocket. I felt somewhat humiliated for this and then he still jokes about give me 20$ and Ill let you go. I felt all that was unnecessary when I showed him my receipt and he saw me when I scanned all my items.

I want to give a special thanks and shout out to the pharmacist Ashley! I was in a stressful situation. I am epileptic and had three medications that were totalling approximately $400 out of pocket for a 30 day supply. That price was $200 plus less than Parkland had quoted me. Ashley not only transferred the scripts fot me but had them filled within a few hours, plus she applied coupons that saved me over $300!! My there prescriptions cost me $90, and one was for a 90 day supply. Its hard to find customer service that stellar anymore! Thank you again Ashley for going out of your way to make this happen!

Visited CVS when I was in Dallas last and was blown away with their sheer variety. Paid a bit of a premium for what I purchased but was quite happy with the great customer service.

Staff are friendly and helpful. Good pharmacy

I cant understand why there photo center cant stay working.

Good store with extra groceries compared to normal cvs

By far the worst CVS ever! Cash registers are never working. If i wanted to ring my items up and bag them myself I would have applied for a job! 😑 Also, sarcastic customer service from Abdullah (i believe thats what the tag read).

Grouchy staff!

There a few times a week, some basic staples, be prepared to get hit up by homeless people at the door .

Pretty big CVS downtown. Has a lot of options to choose from.

Best CVS Ive been too!!!

Large CVS in middle of Downtown. Has a large selection with food, but this store does not stay open late, which is odd due to its location.Staff is friendly, but do not understand why android or apple pay is not activated in this location.

Closed! Building is for lease.

Agressive panhandlers outside.

Pharmacy hours are abysmal, considering theyre the only game downtown.

Great

Worst pharmacy anywhere!!! I get 6 prescriptions filled at the same time every month. I have epilepsy & 2 of those meds are for seizures & I cannot go without them. Today is Sunday, the prescriptions were sent in electronically last Wednesday. I was out of my meds last Wednesday. got told they only had 3 days worth of my seizure meds. Yet I wasnt given those. I was told wait & theyd have them Thursday. Thursday,Friday, Saturday & Sunday I received their automated call saying my script was ready....IT WAS NOT! I GET THERE SUNDAY & GET TOLD COME BACK TOMORROW! DUE TO BEING OFF MY MEDS I STARTED HAVING SEIZURES AGAIN LAST NIGHT SO I WILL BE SUEING CVS FOR THIS. NOT FOR MONETARY GAIN BUT TO GET THIS LOCATION SHUT DOWN!!!!!

I came to get my second dose of the Pfizer vaccine and the pharmacy staff did not say that the appointment was not there and that my name was not on the record. I try to refrigerate myself but I couldnt. He asked me to call and when I returned he said that my registration was already there. Despite this, he did not ask for an apology or comment, it was just about getting there. I would not recommend someone to get the vaccine here. To other CVS that I have accompanied someone, the treatment has been very kind, in this it is not like that.

Average is a well-stocked supermarket, friendly and helpful staff even if you are a foreigner.