Coral Springs Nissan has always been good to me. The service is just effortless. This is my third car from that location.I have dealt with Edward and Hector from the service department and they are very knowledgeable about what they do.I am a happy customer.Thank you for providing exceptional customer service. I now feel like family :-)

Ashtine is great! Always very nice and professional. I recommend her for any of your vehicle service needs. Wonderful customer service skills 👍🏽👍🏽. Nissan is lucky to have her!!

I had a pleasant experience today at Nissan. Edward helped me, couldn’t have been more helpful or more pleasant. He was able to get me in and out in under an hour.

Im not your average consumer. I knew the 2022 Nissan Frontier was coming out and called this dealer SEVERAL times over the last few months waiting for the vehicle to arrive. I was very specific about the type of vehicle I was interested as well as the packages I wanted. Today I received a called from DAVID telling me they finally got the frontiers in so I tried to move mountains at work to get to the dealer as soon as possible. When I arrive I was informed that not only was the vehicle sold but they didnt even have what I explicitly said I was looking for... I get the pandemic has caused shortages on everything but I was persistent. Sales people will tell you anything to get to the dealer then waste your time.. I was offered a build but I would need to pay a $500 non refundable deposit. I called a different dealer, explained to them the experience I had at Coral Springs Nissan and they are willing to hold the vehicle for me once it arrives for a few hours. The vehicle is in transit to them and will arrive in 7-10 days with ALL of the features I wanted. Now THATS serving your customer. Needless to say I will never do business with Coral Springs Auto Mall and will tell everyone I know to find a better dealership.

Our sales representative Rick was excellent. From the moment we walked in to the moment we left he never stopped trying to get the best deal for us. I continually worked with him and he never let me down. He was always kind, understanding and was always willing to go the extra mile to make sure we were happy and pleased with our experience. Because of Rick I would come back, encourage my family and friends to come here and continue to come back myself to Coral Springs Nissan. Mind you, I live all the way in Homestead and yet because of his outstanding customer service I will take the drive every time.

Dennis was great, he was quick to solve problems and get me the answers I needed. I was also taken home by a driver since the waiting time was long. Great experience overall,

Went to Nissan in Coral Springs to have an oil change and tires rotated and to have the rest of the van checked out. Hector was my service person.He was amazing. He told me exactly what was going to be done and would call me when they had the information about other items of service that needed to be done. Hector worked with me and what I could afford at this time and never put any pressure to have all the items on the service list done. He then said that the intake manifold gasket was not in stock and he said it would be done on Saturday by 12 noon. Hector was right on point and my van was ready as promised. Overall, my experience was a very good one.

I traded in my 2018 Prius for a 2022 Nissan Leaf. The salesman, Sam, did an excellent job in guiding me thru the transaction. All of the staff were great and my car is wonderful! I will never have to buy gas again!!

I had my battery replaced. It took 3 1/2 hours. The customer service was above average. The waiting area was comfortable. The car was washed. I would have given the experience five states had it not taken so long.

Quick efficient service! Friendly staff. Kimberly Stone great service advisor

I was there to get an oil change and the person I talked to for help is Marc very nice young man hes always helped me when I purchased 2021 Altima he just guide through whatever I need. Very helpful person Marc thankyou for all you do polite goes along way always come to Marc. Thank you Nissan

After my routine oil/filter change on my 2020 Nissan Rogue , I must commend Tala. Although she was not in the dealership , she returned my call and once again resolved my issue . She is the best ! Sincerely , Peter Solomon

My experience was superb when i interacted with Edward. He is knowledgeable, very polite and welcoming. His professional standards makes the routine visit that much more comfortable and pleasant. He embodies Nissan interest of safe and dependable transportation.

Hands down the best experience with getting a car! Excellent staff members across-the-board! Greeted with a warm hello & immediate service. Salesman Michael went above and beyond! Not once did I feel pressured or rushed. He took his time to explain a lot and showed all features about the vehicle. Workers Moe & Arafat should also be recognized for their excellent and friendly service with us! 👏

I was extremely pleased with the professionalism and patience displayed, especially Mr Quinton Quinn!I had no idea what kind of vehicle I wanted but that did not deter my salesperson!! Thank you for a memorable experience!!!

Great communication, was able to come and see the cars I was interested in with no problem. No hard sell pressure tactics. Everyone was friendly and professional. Whole process was quick and easy. Love our new Rogue!

PRO:I was satisfied with the oil change and tire rotation performed on my car last week and the service was completed in a timely manner. My assigned service coordinator was friendly and attentive.CON: Even though I responded favorably to your initial request for my service review, I continue to receive daily texts, emails and phone calls from your different staff asking for my review This procedure is excessive and should be evaluated to determine it’s necessity and/or reduce the follow- up frequency.

Very pleasant and professional services..Heather Stone is a smooth operator-Thanks

Hector was awesome. Moe was definitely persistent and very convincing in a good way. The process took a lot longer than expected due to the system being down that way once we got down to speaking with the finance person I forgot her name but she’s tall blonde and has an accent. My mom and I were both told we’d only give down payments of 500 and 1000 and we ended up giving the first payment as well, which wasn’t what we were promised but that happened after we went to the finance aspect of the visit. I just hope next time it’s made clear that we’ll only give the down not down and first payment. Thankfully we had enough money to do both.

I was able to get my car serviced within a reasonable time. And Heather my advisor was great. Also she made sure I was well taken care of .

Excellent customer service. Always friendly, prompt and helpful. My vehicle is returned before scheduled time and workmanship is thorough and of good quality.

After my last oil change, I received a call from them asking me to complete the email survey and they will offer me a complimentary oil change next visit. This is a dubious practice for obtaining sincere feedback from customers but I was happy to oblige for a free oil change. I completed the survey but was told today that they have no record of that offer. So either the person who called me made a mistake or they were outright lying. Shady business practice and I don’t appreciate having my time wasted.Edit: I assure you it was your business and someone clearly is in the habit of calling customers and soliciting surveys. I doubled checked the survey email dated 5/30/21 and logged in to verify it went through. See pic for confirmation.

You can barely get customer service nowadays. You can walk into a restaurant dealership or anywhere and have hundred dollar bills coming out of your ears and not get customer service! At Coral Springs Nissan they were there one hundred percent all the way. I would recommend this dealership to anybody. It is just Nissan corporate I would not recommend. TheTransmission had an extended warranty until 84,000 miles my car was 86000 Miles and the TimeWise was till August of 2023. And Ithey refused to do anything to help me out with my transmission. Even though they knew the CVT was a lemon they will not back it up. But Coral Springs Nissan one of the best they were there are one hundred percent all the way!!! Thank you Dennis Yu, Heather, Jorge and RJ...

I had the best service starting with Abe in sales and ending with Oxxana in finance, excellent service from everyone when I leased my car.Even when I came in over an hour late to my service appointment Danielle was polite, Courteous and provided excellent service.Coral Springs Nissan is the best.

The Associate was very helpful and pleasant. Although the wait was a little long she assisted in making the wait time bearable. Keep up the good work.

If youre coming here ill save you some time, ask for Keith. I came here a couple weeks ago not entirely sure what I even wanted. Keith was patient and a great listener, he ended up getting me and my family in a car we all loved. Definitely will be coming back for my next car and telling all my friends and family!

Really good customer service from the sales department. Unfortunately I can’t say the same about financing. If your car or truck is getting delivered and you ever have to deal with Johnathon Rosario FINACE MANAGER pls be aware and make sure to ask for copies of the contract and the paperwork you are signing on pre delivering, reason being is: he will ask to sign new paperwork after the car has been delivered with the excuse that there was a mistake in the old contract and it’s no longer valid. The new paperwork will be completely different and have higher monthly payments. Do not make the same mistake I did and fall for its lies. Hope this review can be of help.

Been going here for as long as I have own our Altima. They give good service. There service advisors are very good. They try to accommodate you even if you dont have an appointment.

Yana was my advisor and she was excellent in helping assist me with my vehicle issues. All the staff at Nissan Coral Springs give excellent services and I recommend this location to anyone that have a Nissan.

Book same day appointment, it was fast and easy. Great customer service

Daniella was great. Service was quick.

My normal service agent, Ms. Stone, is no longer available. I was placed with Dave. He did an excellent job explaining the benefits of flushing my brakes. I thought about it and made another appointment to get it done. Dave was attentive and responded to my concerns. When he walked me to my car I asked about the motion sensor for my Rogues rear gate. He had me to practice the kick to trigger the motion sensor to open. For me that was a plus because I hadnt used that feature since I purchased the car 2 years ago.

Routine oil change. Had some questions and I spoke to Eddie about them. He gave me some pointers and if there was anything else I need feel free to give him a call. Love Eddie, he knows how to take care of his customer. I will always seek out Eddie for any advice or concerns I may have with my Nissan. Thanks Eddie your the Best!

Nissan was prompt and very professional. Ashtine was very professional and very communicative.

This was the worst experience. I brought my car in unaware of the fact you can only deal with one service rep and if he is not at work you are SOL. Calling to check in on my car I got passed from voice mail to voice mail. Requested manager and one was in a meeting and one not available. Finally got a call from my rep from the playground with a lack of information. The next day I got a rediculous quote one that cost as much as the car which is only 5 yrs old. My estimate price has been altered and my rep does not know why. When I went in to pick up my car no one would help me they walked past me like I was invisible because they were not my reps. Finally I found some one who would direct me to my rep. My car is now in AAmco who assured me that my car does not have all the problems that was estimated. From this experience I will never come here again nor buy a Nissan which is unfortunate because I did love my car.

Was nice the service I waited that talk me need waiting the service representative Edward Rogers was amazing always is nice kindly and take care about the costumer until the last time at the visit always I look for him in my service car

The process of buying a car is never a pleasant one and Coral Springs Nissan was not the exception.Our experience with this dealership was THE poorest, greatly in part due to the Sales Manager Anthony. He was flat out condescending and disrespectful. He even went to the extent of suggesting that my husband and I were lying about buying the car because we wanted to complete the process virtually, as we could not drive down from Central Florida because we have a baby.We filled out the credit application and provided all the documentation. Even with all of this proof of our commitment to buy the car, we never heard back from anyone to finalize the process despite our several follow-ups. What makes us wonder how is our information being used?During the last follow-up we were told flat our by Anthony that they did not want our business.I honestly feel bad for the sales person, David N, who lost a sale. He was nice and responsive.We ended up buying a car that is en route from the factory and we will have to wait 15 days to get it, rather than continuing to pursue business with this dealership. I do not recommend this dealership.

Very bad service…. I do not recommend it at all. I took my car to check the air conditioning and they did not want to repair it because it is supposedly not damaged at all. Is it normal to drive a car and that the air conditioning does not work in Florida ??? do not bring your car to this dealership.

Awesome with dealing with ( Dennis Yu) has always been excellent in my book he always gets the job done and taking care of our vehicle , Thank you again, Dennis.

Enjoy coming in and having work doneLove my AltimaVery friendly staffJust maintenance for my beautiful car

The process was streamlined, my service advisor Ashtine was excellent and the updates via text were great.

Eric was awesome! He listened to my needs and help me the best that he could finding the product that he had on the lot. This is my 3rd car from Corral springs Nissan and theyve always been great!

Make sure you thoroughly review the paperwork and terms before you sign anything. I can see from the past reviews that bait and switch is common practice here. Negotiated a specific deal with the sales manage. Went into the finance office to finalize and sign. Didnt realize they added some stuff to the out of pocket portion until it was too late, so I ended up spending more than we had agreed to. Complained to the sales consultant and manager who agreed that the deal was not structured as agreed, but they kind of just shrugged it off. Be very careful or go elsewhere.

It was such an wonderful experience a wonderful experience! Yana took excellent care of me.

My experience was amazing since we entered the building until our departure with our new cars. Jerimiah was very professional, knowledgeable, caring, attentive all times. One of the manager that came to help us out was very flexible and understanding with our needs. Overall, it was a superb experience and I love my new car and will definitely come back next time.

Id like to firstly say wow! Organized, great service beginning to end. Truthfully never had a smoother car buying process in my life! Belendy Charles is top notch, honest, personable and does his best to deliver whats being asked for..he listened! Purchased my sons first car there today, left with more than we expected, reasonably priced and affordable! I have one extremely happy Kid tonight! Thank you for making our car buying experience so smooth and painless Belendy!

If was Pleasant experience, I was given a ride home and when I was called to return everything was ready, Thank you Nissan

A huge thank you to David Miller for having my Nissan Altima serviced in under 2 hours on a Saturday. I will definitely contact him if I need further assistance.

Edward Roger was very niceGreat customer serviceHe took good care of me ☺️

Orlando was wonderful and so helpful. The sales manager help us reach a place where I felt comfortable without feeling pressured.

Enjoy taking car here. Daniella was great to deal with. Thank you

The treatment they give the customer is terrible, they only smile at you when they want to sell you. I did a business with them which they did not comply with me, the car I asked for never arrived but they did open a debt in my name in the bank and they still have not canceled it and that is hurting me to buy my car, now I am going to look for them and neither They take care of me, I call them and they dont answer. And I keep getting my car charges and toll charges from a license plate that is not mine, they never gave it to me and these irresponsible people only pay attention to you if you are going to buy. DO NOT BUY IN THIS CAR DEALER!!

Took literally 5 hours to change oil and brake pads, even though i had a week in advance appointment. I end up asking service manager. No knowledge and experience of what they are doing.

I went in to the dealer telling them what I thought the prolem was. Daniella Larranaga was an excellent listener with great communication skills. The problem was resolved and I am very happy with having vehicle again.

My sales associate Locksley was amazing. Very professional, patient and knowledgeable. He made me feel comfortable right away I didnt feel rushed or pressured. I would definitely recommend him for future car purchase. Pj was great also. My overall experience was outstanding. Thank you Nissan Coral springs!

Recently my wife and I bought a new car. This is not to say that the buying process turned out to be easy and simple. But we ended up finding our car at the right dealer.The fact is that at first we were somewhat upset when we saw the increased price. But our grief did not go unnoticed. The following came to our rescue: Director of Customer Service Tala, CFO of Omar, Financial Manager Oksana, Customer Relations Specialist Jong “Charles” Peak (we apologize if there is a mistake in the title or name). We would like to name their names, because they are not only good professionals, but, above all, good people!As a result, the contract was signed and the price was quite satisfactory for us, in addition, we received a service contract, an extended warranty contract at good prices. Thank you from the bottom of our hearts and we are happy that the purchase of our first car in the USA was so successful. We wish this car dealer success and prosperity in business. By the way, it should be added that cars do not linger here and quickly find their Buyer.

Had amazing experience purchasing first car here, everyone was very friendly and helpful, I highly recommend Rollin sales consultant and PJ finance manager they went above and beyond and gave my mom and me great experience purchasing car! Thank you!

Buyers beware! My GF purchased a vehicle recently and was a decent APR through Nissans own finance company. All the paperwork was completed, trade-in was turned in and car was taken home. About a week later, she received a call asking her to come in because the bank had some questions. To make a long story short, the APR rate more than doubled.After she told me what happened, I did some research and that this is a scam known as Yo-Yo Financing where they offer you one rate, get you to commit, and then reel you back in for a higher rate.Dont get scammed by this dealer. Read up on Yo-Yo financing before you go to this dealership.

Just bought a new vehicle, dnt get everything I needed to have done, but no fault of the dealership, Dennis Yu was great and understanding,, The waiting area was pretty clean and accommodating, was able to social distance and get some work done on my laptop comfortably also. Its a lil way from home but will definitely make this my dealership of choice.Thank you guys👍🏻

Finally a car dealer that lets you enjoy the experience of buying a new car. Everyone, especially the salesman, Suleiman Sheikha, who was very professional, caring and interested in having a satisfied customer., He actually called me twice after the sale to make sure that I understood everything and was enjoying the car.A very satisfying experience.

Took my car in for an oil change and when I went to go pick it up I see this deep scratch on The front of my car. If I didn’t noticed while I was walking to my car Nissan of Coral Springs wouldn’t have taken responsibility of the damages done. So they checked the cameras and it was caused during the time it was there. People came by and looked at it, they ended up saying they’ll fix it took them three days and was promised a rental but was never given one…. Huge Inconvenience for oil change 👎🏽 (How did y’all managed to bend up the license plate?) smh

Eduardo was extremely helpful. I appreciated his service

Heather from the service department was friendly and professional. The service they provided was quick and easy.

Efficient and cooperative staff. Reasonably priced services with no unnecessary delays. Overall a wonderful experience.

Dennis Yu was awesome he knows how to take care of his customers. Thanks for taking care of us and great customer service. If you ever have any issues you will get great professional service from Dennis.

Im use to dealing with Shai . And Im extremely sad hes not around anymore . However, Yana was very helpful and delivered excellent customer service skills . I had a hiccup at the last appointment , which was not her fault at all. Yet still she was a wonderful help .

Our first time there was in 2016, they took advantage of my then 79 year old Grandma, by giving her the worst deal in history. When we came back in 2019 Julio tried his best to help us out, but again finance person just cared about number. On April 2021 we came across wonderful people, Marquis, Stephanie and our sales person whom was excellent in listening, helping out and excellent customer service.

Nathan was absolutely amazing. He got me exactly what I wanted. Thanks

Salesman was very friendly, knowledgeable and professional.Finance guy was very efficient.Club sounding music in the showroom was a bit too loud.

Ashtine from service Dept. Was awesome. Took care of me and my car.

Only thing it hasn’t convince me yet is that the salesman told us to give a little cash to the car wash guy who washed the car. When from past years that I purchased a car anywhere, no one told me to do so. Anything else was excellent

Can I give negative stars I would. Their service department is horrible. I was told I had 2 free oil changes, only used 1 but when I had to pay, I was charged $87. They told me I only had 1. They would not honor coupon online. Told me it was MY fault. I have owned 4 Nissan, and 1 where Coral Springs. I have never been treated so bad as a loyal customer before. I will never go back there again! Horrible service and treated awful!

I recently moved to Florida from Massachusetts and needed an oil change on my vehicle and call to make an appointment but I was informed that they have walk in services also, which I did a walk in. However, the service rep Shai was very friendly and has great customer service skills. I sat there for over three hours before my car was completed, and the price I paid was way more than what I used to pay in Massachusetts. After leaving the dealership and reached home I notice one of my hubcaps was missing and I call to make a complaint and was told that I need to come back In and theyll check the cameras to see if the car came in with all the caps which Im positive it did. However, I just decided to purchase a set instead for my convenience. A few day after, each time I start the vehicle the service light still comes on which I know they did not reset it. Overall, Ill still give this dealership another try to see if the experience will be different or if Ill still be dissatisfied with the service. 🤔

Dont buy a car or get your vehicle services they this place isnt right I took my car because the check engine light came on and they said I needed a valve body for my transmission my check engine light came on again they told me I needed a new transmission they said it was new but couldnt show me any paperwork on the new transmission they supposedly replace they put a used one in there and when I came to get my vehicle it was running worse then before, now they telling the transmission is good its my thermostat that need to be replaced,give me a few more months I believe its going to need a new transmission they dont wanna replace it because it would cost them money I will be calling Nissan north America on these crooks

Thank you guys you are very professionals I will recommend to my friends

My sales rep did an amazing job by helping me with my vehicle selection based on my family needs and budget. He was very courteous and attentive. Thank you Sulieman for all your help.

Rudolph and his team did an awesome job of informing me about repair needs. Rudolph maintained constant contact with me about the status of repairs and assisted with arranging shuttle services upon request. Overall, Rudolph provided courteous, efficient and professional support.

My service rep was extremely sincere!!! You can tell when someone really wants to help you.

Came in knowing exactly what I wanted to do. I was given other options for leasing that I never considered before. At the end of the day I ended up giving up more than the 1k I initially wanted to spend and told I didn’t qualify for leasing after being given the option never asked…after driving the car for a week they were going to try to take it back from me but the finance manager worked out a deal so I could stay in the car.

If youre looking for an easy , enjoyable car buying experience with a great brand of vehicle like Nissanthis is 100% the place, Dion at this location is the MAN, he treats you like family and make sure youre always well taken care of as well as the Service Manager Eric , both great people!

Everybody was great I thank God for the good service that I wish that I got ourselves sales representative was unbelievable book and are finance manager its manager was even better thank you and God-bless

It was a terrible experience for us. We had called ahead and mentioned what specific car and what trip and what package and what colors we were looking for and they confirmed they have plenty of cars that we are looking for and with lot of hope we drove all the way from Miami to Coral Springs(1.5 hrs). When we reach there, they did not have even a single car for our requirements, they made us test drive a higher trim saying they can match the price of that with that of a lower trim if we buy the same day. After the test drive, they said they cannot match the price and as it was out of our budget, we politely stepped out after having no options. Rick calls me back after 45 minutes saying he has an availability for exactly our requirement and he promised on the call that he is willing to sell it to our pre-decided budget and he will be ready with the finance guys if we go back right away. We drove back for another 45 minutes to the dealership. And Rick doesnt come to talk to us, but another manager comes, apologizes and said they dont have any cars as per our requirement. Absolutely terrible experience as we wasted almost half a day of my life for nothing. If you are a prospective customer, BEWARE OF THEIR FALSE PROMISES either on phone calls or in office. Do yourself a favor and find your required car in any other dealership instead of wasting your time with false promises of this dealership.

I went to Coral Springs Nissan because they had a good selection of Nissan Leafs which was what I was looking for. I also did not want to spend all day there. I ended up there for 4 hours which was a bit longer than I had hoped for. Mike, my salesperson, was fabulous. I know that unless you are paying cash, certain things need to happen and they take time. I think some of the time spent on the phone could have been done without my being there and waiting. this might have cut my time there by about 45 minutes. I appreciated the lunch wile I was waiting to see PJ in finance. I am very, very happy with my new car.

The best service dpt. in the tri county area. I have lived in the area for over 40 years and I speak from my personal experience. Rudolph & Dennis YU were both courteous & helpful.

I went in to get an oil change, tire rotation, check up, and alignment. I booked my appointment told Mike what time I needed my car by if possible. I was pleased to be called 20 minutes prior to that time to pick up my vehicle. Everything was fine and they even washed my car -complementary. The quickness, thoroughness, and punctuality of Coral Springs Nissan is par none. I strongly recommend this business and even invite my friends and family to buy from here. Keep up the great work!

Never buy a car in this place. they call you , insist that you go do deal with them , agree a price and when it comes to closing a contract they want to change the negotiation and humiliate you

See Dennis at service dept. wonderful person that cares, respectful, friendly.

Our salesman Mr Bolanos gave us a great service at Nissan Coral Springs, He went above and beyond giving us all the information we needed to make our decision.We are very happy with our purchase.

Always an excellent service experience with Heather! She is very knowledgeable and takes the time to explain what is needed to keep my car at optimal maintenance and doesn’t try to “sell” me unnecessary services. I know when I drop my car off she will keep me updated on the progress and always makes sure it’s fine as promised

Alfarooq and team were excellent! The entire sale was smooth and I loved playing the gong when I finalized the transaction!

Easy and quick, I must say Edward Rogers and his assistant was very nice and friendly!

These people say whatever they need to to sell a car. They supposedly got me approved for 84 months only to call me back there to tell me I wasnt approved after I signed a contract which they would not disclose on the phone. Then they keep you waiting all the time. There is no in and out there at all! They also said they would take care of getting my plate for me. Its been over a month and now my temporary plate is now expired and not a word from these people. If I get a citation Im bringing it straight to them. This is absolutely ridiculous! I have no desire to deal with this dealership ever again!

It was wonderful great customer service .The guy that helped me find a car was extremely nice and helpful.

It was a great experience, came out with a new car when I was looking for a used one!Abe the salesman, Omar in finance, and the sales manager were extremely helpful!Thanks!

Everything was great but I waited 4 hours for my car when I was told 2 hours was the wait.

David Morales was awesome! Very friendly and knowledgeable

I recently leased a 2021 Nissan Sentra at Coral Springs Nissan. My Salesman Dion was top notch!He was extremely helpful to help get me a very good deal. He also was very knowledgeable, patient with me and took time to help me understand the features available to me on my new car! Coral Springs Nissan has provided me top notch service for a few years now. Dennis in the service dept. is exceptional for the excellent auto repair and service I receive each and every time it’s necessary. I sincerely highly recommend Coral Springs Nissan for my auto needs.

I have been coming to Coral Springs Nissan for many many years. This is my 6 th murano from there. Mike Firestone makes everything so easy and only go to see him.

Worst place to buy a car. Had to waste hours of my time to finally get them to honor their online price. Sleazy, dirty, used car salesman tactics. One manager after the other, this old way of trying to trick the customer to think they are doing you a favor is outdated and downright demeaning. Will never, ever come back to this place.

Mike Firestone was helpful, patient, and very informative. We had a very good overall experience at the dealership.