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Mobile Spot
8421 University Blvd STE B, Clive, IA 50325, United States
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Mobile Spot
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Jo
Review №1

I dropped my S20 ultra phone and cracked the screen. I called around and found Mobile Spot was the most inexpensive place I could find to fix it. I called, they had the screen in stock, dropped off my phone and just over an hour later my phone was as good as new. Great job! Thank you.

Ma
Review №2

Ive been using this team for several years. Store is spotless, crew is polite, helpful, and professional. Their attention to detail upon arrival, device check-in/test, and repair is the best Ive experienced. MAYBE a little tricky to find in the small strip mall off University, but WELL worth any drive. Park right in front... and get expert assistance for almost any device. I find the prices reasonable, and the work to be top notch. I cant recommend Mobile Spot highly enough.... you can trust them. Marc - IBM Global Executive -

Da
Review №3

Ive been there several times now. Had them replace my screen, fix a charging port, and bought a used device for a reasonable price. Never had a bad experience. Will continue to go there for all my mobile phone needs

An
Review №4

These guys are the best! My beloved Apple 8 Plus crashed so I purchased a 12 Pro Max but unfortunately the US Cellular associate wasn’t able to retrieve my data from my 8. He recommended Mobile Spot. They were FANTASTIC!! They all were super friendly, knowledgeable and fast. They were able to retrieve my data and upload it to my new phone, all within 24 hours. I was only without a phone for an hour. They’re amazing!

De
Review №5

I came in to have 2 iPhone screens replaced. I didn’t have an appointment. They did great work for a great price. Had my devices back in under an hour which I thought was wonderful considering I didn’t have an appointment. I would definitely recommend to others & will be returning next time I need a device fixed !

Mr
Review №6

This is one of the top tier dealer. Wish they would open one in Altoona. They will be my stop for life. The owner was very knowledgeable and got my phone and data transferred and did it under 2 hours. Thanks a bunch. Will absolutely return and highly recommended

Mi
Review №7

Great service and value. I have used Mobile Spot for repairs to my phone and purchased phones from them several times. Highly recommend.

Ch
Review №8

I went in for a cracked screen and got it back with a weird issue. The phone kept turning off on its own, so I went back in to get it looked at. After they got back into it and couldnt find anything wrong, they replaced the screen again (I belive?). So with the phone being 3 years old we agreed to changing the battery for a fair price to see if that would help. Turned out that old battery did need replaced. However the problems continued after I got home. Went in a third time and they immediately started looking at it and found a loose part and fixed it no charge. Its an old phone so who knows if it was bound to break eventually or not. Super apologetic and professional with awesome customer service.

Sh
Review №9

Mobile Spot is the best. They are professional, no upselling, quick to do thorough work. They have saved us hundreds of dollars on phones, laptop batteries, screen repair. I highly recommend.

Da
Review №10

Came in on a Saturday with a broken iPhone 11 screen and they had it repaired in 40 minutes! Great service, great workers, great price. Will definitely come again next time I need my phone fixed!

Me
Review №11

My phone screen was shattered around 3:30pm today. I called Mobile Spot at 4pm, brought my phone in just before 4:30pm and had it fixed before 6pm! These guys are FANTASTIC. Would highly recommend them and if I have any other oopses will definitely be back!

Ge
Review №12

I am a very satisfied repeat customer. I wouldn’t go anywhere else to get my phone fixed.,Give them a try you won’t be disappointed.

Re
Review №13

Great service and they had the product I needed to fix my broken phone on hand. My phone was fixed in 20 minutes. They were also less expensive then another shop I stopped into who didnt have the part, wanted to order it and said it would take 2.5 hours to fix. Highly recommend!!!

Al
Review №14

Wish I could give more than 5 stars! Super friendly staff and in 20 minutes they fixed not only my cracked screen but also my LCD display which was absolutely destroyed. The repairs plus cleaning my phone and installing a new tempered glass screen protector all together cost less than just a cracked screen repair at all of the other places I checked. Would definitely recommend!!

Ro
Review №15

The staff is awesome. Very friendly & professional. Very timely in transferring from my broken phone to a new phone.

An
Review №16

I cant recommend these guys enough!!! They were very professional, told us it would take a maximum of 45 minutes to replace an iPhone XR screen. They had sent a text message and email within 20 minutes letting us know it was done. I specifically came to you guys because I found out you were a local business and I wanted to support you. I was definitely impressed with every part of the process and I will refer your business to everyone I can. I have your number and address saved in my phone and I will certainly be back if the need arises.

Je
Review №17

Great service! Workers were very helpful and kind. They fixed my broken LCD on iPhone 7 plus in no time AND at a great price! I would totally recommend this place to anyone needing tech help.

An
Review №18

If you need your phone fixed I recommend Mobile Spot they get the job done right. They told me my phone would be ready in hour it was ready. The staff are really nice

Ma
Review №19

I brought my Galaxy S8+ in to get a new screen and digitizer. The associate who assisted me was very friendly. I did price comparisons and Mobile Spot had the lowest price. Ill definitely return if I ever need to, my phone looks brand new now.

Co
Review №20

Fixed my screen while I waited and did a great job

Lo
Review №21

They were fast, exceptionaly nice and saved all the info off of my damaged phone!! Highly recommend 👌

Ri
Review №22

Excellent service. Very friendly staff. Highly recommend for cell phone repair.

Ta
Review №23

Great place with great employeesThey were able to fix my phone after it was ran over by a construction truck. They acted like it was nothing and fixed it rather quickly and for a reasonable amount.

Ri
Review №24

Very seldom do I write reviews. However, the service from Mobile Spot was excellent. They were professional, welcoming, and quickly took care of my issue (needed a new battery Installed on an IPhone).

Cr
Review №25

JUNK SCREENS!!!!! NOT OEM!!! NOT EVEN CLOSE !!! PHONE LAGS, SCREEN CRACKED AFTER BEING DROPPED ON CARPET WITH A CASE!! MY ORIGINAL SCREEN WASNT CRACKED AND PHONE WAS DROPPED PLENTY OF TIMES, HAD TO REPLACE DUE TO DIGITIZER..SAVE YOUR MONEY & REPLACE YOUR SCEEEN AT APPLE ITS ONLY 90 BUCKS MORE. DONT MAKE THE SAME MISTAKE I DID!

El
Review №26

Great place to fix your phone if damaged, very quick only took 40 minutes and its at a reasonable price. Great service

Ti
Review №27

Fantastic service! They were super nice and helpful. Was in and out within 20 minutes. Fair prices to. Highly recommend!

Ab
Review №28

Did a great job fixing my badly cracked screen!!

sa
Review №29

I am new to the I phone and Ben was patient with me and showed me a lot and really helped. When I went back his partner helped me more and I am well pleased.

Sa
Review №30

Absolutely outstanding service!!!!I’ll never go anywhere else:-)

Ro
Review №31

These guys are the best of small business. Super service, quality and price. Forget the big stores and use these guys! Ben Hutzell did a great job!!

Ki
Review №32

Quick turn around time, good price, quality work, and very friendly!

Ca
Review №33

They are quick with repairs and great customer service. Have been there a couple of times to get screens fixed.

Am
Review №34

Highly recommend great service I had my phone fixed screen looks great within an hour I most definitely will return Great price

Jo
Review №35

5 star service!Im fairly hard on my phones and this is the best experience Ive had without question. The screen was replaced the screen in minutes. I will definitely use Mobile Spot next time.

Ch
Review №36

Very great place to go. I am satisfied with my experience as they are very helpful and are professional.

Mi
Review №37

Friendly. Fast. Professional. What’s not to like?

Me
Review №38

What a great resource ! They are smart,friendly and reasonable. Love supporting a local business versus Sprint.

An
Review №39

They replaced the glass on my note 9, and after 5 months or so it has cracked. It hasnt been dropped, and there are no chips in the screen, but a stress fracture starting in the middle of the glass worked its way to the edges. It was nice for a while though.

Vi
Review №40

These guys are amazing! They go the extra mile. Great customer service!

Sc
Review №41

This place is awesome! The service was great and end result is phenomenal! Definitely recommend!!

Cr
Review №42

I went into the store expecting to pay a hundred bucks to have my iphone 8 fixed (the charge port didnt work any longer). The cleaned it out for me, and that was the issue. It was dirty. Best part is, the service was exceptional, and they did it for FREE! No charge. Just left me feeling great, and here I am giving them a great review. GO HERE!

De
Review №43

Outstanding service! They replaced my phone screen in an hour. I recommend this place for all your mobile needs.

Sa
Review №44

Always great service and they help you get the right product to match your needs. We have purchased and then had phones/screens fixed here several times.

Ji
Review №45

They were able to fix my Galaxy S6 home button after it got jammed from dropping it. The staff was very knowledgeable and friendly. I will reccomend to friends and family. The FREE snacks were nice while waiting.

De
Review №46

They messed up my phone really bad! I can’t even take calls because my screen won’t light up when someone is calling! I should have know to bring a latest iPhone to a store! Should have taken it to Apple omgggg my phone was working better broken 😡

Al
Review №47

Awesome experience here! Got my sons PlayStation 4 fixed very quickly! Super affordable and quick service! Would highly recommend! Will be back for all my phone and gaming needs and services!

Aa
Review №48

I called to see if they could replace my iPhone 8 battery in the morning. They not only had those batteries in stock, but when I came in, I was in and out in about a half an hour. The whole way, the staff was friendly, professional, and efficient. Replacement cost a heck of a lot less than I thought it would.

Jo
Review №49

I have always heard horror stories about divce repair shops so I was a bit skeptical about takeing my phone anyware but I read the reviews and had someone recommend this place to me. I would like to say that the staff where professional and very knowledgeable. Had my LCD screen fixed in no time. In and out in 30 minutes. If I have a frend or family member that needs a divce fixed this will be my first recommendation thank you.

to
Review №50

Excellent service prompt and was ready when they said it was and my phones back working like new again will be going back

Dw
Review №51

Excellent Customer Service, Great Prices, Overall Wonderful Experience!

Pa
Review №52

Very good service and out standing by their warranty. Would definitely do business again. Much better than the Verizon experience I had when getting my first smart phone.

Ja
Review №53

Great place to do business. I had one issue with them in the passed that was resolved. I can see both sided of my complaint. I wrote a review that I have since edited. They are a good place to do business with and treat customers fair.

Ji
Review №54

My wifes cell phone needed a new battery as the old one was not holding a charge. Mobile Spot was the place to go. They are helpful, explain things, and had exactly what we needed. We are both in our 70s and they were kind to us. I will definitely come back to them.

Me
Review №55

First time here and I will definitely be going back. The store was clean and well organized with all their products on display. The gentleman who helped me was very friendly and knowledgeable. He got my son all set up with a new used phone and he absolutely loves it. When I next need a phone Im stopping here first.

Je
Review №56

Dropped of my iPhone @4:00pm and picked up at 5:30 same day. Great costumer service. Have to mention a buddy that was with me that day had problems with hes phone speaker for months now and they cleaned it up on the spot. Free of charge!! Thank you guys!

ma
Review №57

I was having issues with my phone charging, so I took it to them and two minutes later Im walking out the door a happy customer..

We
Review №58

The Mobile Spot team really saved my day. They fixed my phone screen quickly, professionally and without a worry. They were simply great. I would highly recommend them!

Ke
Review №59

I took my phone in because the microphone didnt work at all, and because you could hardly hear when people talked. I was sure it needed a new microphone because I tried to clean it with compressed air and afterwards it didnt work at all. I thought I blew it out. US Cellular recommended the Mobile Spot for repairs, so I took it there expecting to pay $100 for a new microphone. Ben Marlin the repair specialist looked at it, took it in back and cleaned the ear piece area and microphone and now it works fine. I asked how much I owed him and he said no charge. He wouldnt ever take a tip. I asked how he could clean it and make it work, when I tried doing the same thing. He said they have specialized tools for cleaning. He was very personable, and friendly. Highly recommended. I told him the next time I need a new phone that I would come here. BIG THANKS.

Ja
Review №60

These people are fabulous. Quick diagnosis and fast repair. They reallyknow what they’re doing. I hope they are there for many years to come.

Jo
Review №61

Great quality repair and amazing customer service, Ive had a couple of devices fixed there and each time was a great experience

Br
Review №62

My phone pooped out on me in the middle of quarantine. I know we all have bigger concerns, but having my only lifeline to the outside world stop working was terrible. After over two hours on chat with Verizon (and a completely pointless trip to the one open store- thanks, Verizon) on a work computer, I went to these guys as a last ditch effort. They were friendly and knowledgeable and had my phone back to working and in my possession in AN HOUR. Reasonably priced too! Thanks so much guys!!!Bonus points: They just sent me an email for a two week follow up to see if everything was still in working order. Excellent customer service.

Ni
Review №63

Brought my phone in to get the battery replaced, and Eric, the tech, was SUPER nice and helpful, even though I came in half an hour till close. Said hed stay late, should be done in an hour. Came back 40 minutes later and it was ready! Phone looks just as good as when I left it. Will be back!

Se
Review №64

My Google Pixel 3 had a nasty crack on its back side, but they were able to find the replacement part, order it, and have just within a few days. The repair work itself took under an hour, which I thought was quick and easy to schedule. I would definitely recommend this place for phone ailments such as this.

Sh
Review №65

These guys are absolutely the BEST !!! Discovered them by visiting a phone store, and I have to tell you. ...dont go anywhere else for phone issues until you visit here ..... these guys know what they are doing!And they have amazing phones for purchase,as well. ...do yourself a favor and visit this store. Its LOCAL, its clean, they offer free chips , on top of stellar Service!Eric, cant thank you enough for helping me with my phone, ....its been great , since you discovered the issue and worked your magic on it , ☺️....May ALL of you be blessed abundantly in this New Year!

Th
Review №66

Excellent experience. Very friendly and knowledgeable staff. They where the only ones in town able to recover my data. I will be back with any more phone issues. Thanks so much for saving my stuff!

Ed
Review №67

I needed to replace my cracked screen and these guys were all over it. FAST, PROFESSIONAL, KNOWLEDGEABLE and got me in/out in under an hour. And it was under $100.

Jo
Review №68

Had a great experience here! The service is incredible. They love helping people, and are so helpful. They catered to my needs and went above and beyond to ensure we left feeling satisfied. Would definitely recommend them to anyone with mobile needs.

Ro
Review №69

Very refreshing to find a small business thats so competent as these guys. Great Job and will be back !

El
Review №70

They are very nice, fast, and reasonably priced. I had my iPhone 7 screen replaced and experienced a couple issues with the color quality and responding to touch. They fixed those issues under warranty and threw in a free battery for my trouble! Great customer service. I hope I don’t need to be back, but if I do, I’ll choose them.

Cl
Review №71

Great place for repairs. They are very upfront with you and dont over charge for repairs. Highly recommend them if you need a cellphone/tablet repaired!

Mi
Review №72

Helpful, friendly staff. Easy and effortless service!

Ja
Review №73

Amazing service! Parts on hand so I was able to get my phone fixed in a timely fashion. Store is well organized and the staff was very knowledgeable. Highly recommend mobile spot!

Ja
Review №74

I love ❤️ Going to Mobile Spot they always get me right never had any problems been a customer with them for the 3yrs I wanna say the store is clean you won’t be disappointed either I will recommend this place to friends and co-workers

Le
Review №75

The staff at Mobile Spot are awesome! I cant say enough how professional and helpful they were. They went above and beyond to make sure the phone was hooked up and properly working. Not to mention I got a quality product at a great price, with no hassle. Thanks a lot guys!

Sh
Review №76

Great staff, great pricing. We have went here 3 times in the last year and are extremely satisfied.

Ki
Review №77

Excellent customer service and fast repair. They are very friendly and do quality work. I Will be back again if I break my phone. The owner was super friendly as well.

Gw
Review №78

He fixed my phone but later the phone start glitching now my home button won’t work ⚠️

Do
Review №79

Great service

La
Review №80

SUPER nice, knowledgeable guys. They hooked us up with a repair AND a backup phone to get us by for less than it would have been to buy out the lease from Verizon. I will also definitely be coming back once my lease is up to buy my next phone from them - great prices AND a year warranty.

Pa
Review №81

So pleased came all the way from Iowa City and I cant say enough about their professional staff. They use quality parts for only the most effective out come. The did what they said they would and in the time estimated. Wish this business was closer to Iowa City.

J
Review №82

Decent options for used phones & very BASIC 1 year warranty. Friendly service (though gentlemen who assisted me coughed nonstop the entire time & made me want to not touch anything for fear of catching the crud over the holidays) Parking is a joke at lunchtime - employees should really consider parking in (almost empty) upper lot to accommodate customers.

Je
Review №83

I thought I was going to have to get a new phone but they were able to fix it in no time. Great service, I will be returning if I have any other phone needs!

Au
Review №84

Good place to go to for your cases and phone nice and friendly people. I recommend this place for anyone looking for a case and to buy a phone

Ku
Review №85

Love these guys!! They saved all my data from an extremely broken device! Very friendly and easy going staff! Thanks so much!

Am
Review №86

Very pleased with Mobile Spot. Took my iPhone to Apple and was told they could not repair it because my frame was too bent... Took the device into Mobile Spot after hearing good things from a friend and they were able to fix my phone the same day! Very little wait time and the staff was honest and friendly. Will be back again if I break my iPhone.

Je
Review №87

They recovered data from my LG G4 when it would no longer power on! Im so happy they saved so many memories. Very affordable data recovery service! Staff was friendly and helpful.

Br
Review №88

This store is easy to find and access. Their staff communicate well and do great work! They have many options available for your communication needs and are very easy to work with. Make a stop at Mobile Spot! Enjoy!

Ju
Review №89

Excellent service... they saved my data that I thought was lost forever!! I was very happy with how I was treated and the staff was very knowledgeable. They were busy when I got back to pickup my phone, but they still took there time to explain everything to me! Very happy I found them!

An
Review №90

They were great! Figured out the issue right off, ordered the part, installed, & it works!!! Had asked my cellular company several times!) Thanks guys!!

Ky
Review №91

When you first walk into this store one of the first thing you will see is a sign that states Support local. When I saw this I was wondering if they will also treat you how a small business should. All I can say is that you will get world class service from a small business as expected. My family has gotten two phones from there and multiple screen replaced and every time we have had great service. I will be getting all my phones and screen replaced from this store going forward.

Ky
Review №92

They fixed my phone, but then used my account to write this review for themselves.Very clean store and professional ! The guys where extremely helpful and went above and beyond. Will be back. Love this place.

Co
Review №93

These guys know there electronics! Broke my tablet screen and they were able to make it look new again! The included warranty on the repair is also nice. I love that everything is kept on file since I always lose my receipts. Thanks for saving my tablet!

Ro
Review №94

Danish was very helpful and did a great job helping me pick out a case for my phone.

Da
Review №95

The staff here are outstanding! They know what they are talking about, are professional, and experienced with phones. The store is in a convenient location and also is very clean and up to par. Their prices are fair and are much more consumer friendly as opposed to a carrier store. Would reccomend for repairs, accessories, or sales/purchases of new and used phones.

Ja
Review №96

Awesome service before, during, and after the sale. Fixed the problem with my iPhones microphone and had it back to me in about a half hour. Super-friendly staff and an owner who runs things the right way. Phone works great now & Im happy!

Be
Review №97

The staff here are knowledgeable and personable, and the price for repair is better than any around. Turnaround time was 3 to 5 days for shipping and same-day repair. I would happily take my phone in for repair again if necessary.

25
Review №98

Awesome job great customer service easily could have lied to me and told me i needed a new charger port but didn’t and cleaned my charging port out of the residue and now its working great! Awesome ppl highly recommend!

Sa
Review №99

Great service from the guys here. Went into to purchase a used phone from them. Explained all my options along with prices clearly. Extremely helpful with all of my questions and concerns. I will use them again if needed for repairs or with purchasing another used phone.

Co
Review №100

👍 Good price, good speed. Had to go back due to a part defect but thats the way it goes in the secondhand market.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:8421 University Blvd STE B, Clive, IA 50325, United States
  • Site:https://mymobilespot.com/
  • Phone:+1 515-223-7719
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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