Ever since I first passed the painted windows, I’ve been curious about this place. I walked in and it was buzzing with people hanging out! The bakery is on the opposite side of the diner so you could grab coffee and a pastry (which I wish I did) or get full service dining. I saw some people on their laptops working but I would say to make sure you can tolerate the noise. I would definitely meet up with someone here.I got the Winchester, iced coffee, and breakfast potatoes. I wasn’t a huge fan of the Winchester, but the iced coffee was decent and the croissant was SO GOOD. Huge, buttery, and holds together without being too flaky.I added pictures of their Cakeballs— definitely coming back to try those with their coffee! Very accommodating staff. I also think there was one waitress working while I was here. Shout out to Kaitlyn!

Tried this place out for breakfast on a Thursday morning and was overall pretty disappointed.I waited at the Please Wait To Be Seated sign for about 5 minutes before a server came by and said they didnt have a host and I could sit anywhere. There was only one server for the entire place and you could tell that she was overwhelmed. Because of this service was slow, I was never offered another coffee and it took about 15 minutes to try and get the bill.I ordered the breakfast tacos and the food was pretty average. It was served on a cheap plastic tray, and overall looked like something I could have made at home. Presentation definitely could use some work. The hash brown had food flavor but was overcooked and dry. The coffee was very good quality and the side of fruit was fresh and flavorful. I would try it again and hope they can address their staffing problems but was a disappointing first time here.

Super happy with all the food I’ve gotten here and love being able to watch bakers decorate cakes while I eat

Westtown Bakery is always 🔥. Their eggs Benedict are by far the BEST we’ve ever tasted! Go check them out, you’ll find yourself going back time and time again. We know we do, we can’t get enough!

This was my 1st and likely LAST TIME HERE.That cake balls I had were great!The CUSTOMER SERVICE CAN BE INFINITELY BETTER.It is weird to be stared and NOT acknowledged.What I mean is, I walked in around 9 am looking for a donut before work and the TWO young ladies working gawked at me without a word.No other customers waiting... I received No greeting and No one asked if I needed help.I walked over to the bakers counter and waited for someone to attend me. While the girls could see me standing there.... No one came over. The girls continued to enjoy their conversation. I had to walk up to the register where they were standing talking and ask for help. ONLY THEN DID I GET ANY ASSISTANCE which was lack luster. I wasnt informed of products or special or anything.I FELT EXTREMELY UNCOMFORTABLE AND UNWELCOME.THE GOOD NEW IS. THE ARE OTHER PLACES TO SPEND MY MONEY.

I dropped in for an early Saturday morning coffee and avocado topped bagel with two types of pesto and sprouts. A meal enough for two that was delicious. 2 coffees and an order of scrambled eggs and one bagel order came out to $28 before tip. The bill was not itemized but it seemed to be right. If you dont have a smart phone you are SOL because they dont have printed menus for old folks.

A concept from The Fifty/50 Restaurant Group, West Town Bakery & Diner took over the space previously operated by Bleeding Heart Bakery in 2012, and through careful expansion now serves both River North and Wrigleyville in additional to the original at 1916 West Chicago Avenue.Keeping some aspects of the Bleeding Heart’s graffitied design, and currently one of the Windy City’s few full-service bakeshops with indoor seating, it is amidst COVID-19 precautions that guests will find West Town clean and well-stocked, a fairly concise list of brunch favorites offered alongside Pastries from Chef/Partners Chris Teixeira and Sam Turner.Sparsely populated on a rainy Tuesday, traffic flowing one-way with all staff masked and gloved, it was with seven items bagged that Breakfast was enjoyed on the patio, the last Chocolate Almond Croissant enjoyable save for a clump of Frangipane while West Town’s $2.25 Chocolate Chip Cookie lacks not for Butter or Vanilla amidst the crispy edge and soft center.Open from 7am until 3pm daily, customers on this particular morning ranging in age from kids in strollers to septuagenarians, Teixeira and Turner’s Donuts feature springy Brioche with an exaggerated rise, both Coffee-Cream filled and “Homer” a bargain under three bucks while $1.95 Cake Balls may not be the most frugal choice, though both Carrot and French Toast were two perfect bites embodying West Town Bakery’s “principal belief that everyone should be able to have their Cake and eat it too.”

We expected a bit more pastry options. Cake pops that we got were tasty. Even though they dont do (or didnt do at that time) indoor seating it was still so loud inside, we had to literally yell to place an order. Staff was very friendly and took care of us well.

Never delivered my wedding cake as scheduled and planned. Then didn’t answer the phone. I think that says it all….

Had an awesome time. Came in for some coffee and cake balls. The lady who helped me was wonderful. She said she was new but it seemed like she had worked there for years. Truly made it a one of a kind experience.Thanks Allison.

Pastries should get a 5/5 in a stand alone review. Brunch food was fine. The flavors were tasty but ingredients were lacking. Eggs Benedict - Chorizo and hollandaise are to die for but the Avocado and English muffin were both hard/tough. Bloody was good but uninspired. There is a duality to loving the space, location, people, and leaving slightly disappointed. Ill be back because west town has earned it. Will have coffee and pastries on the list.

Highly disappointed with our wedding cake. It was not white and the vanilla interior looked burnt / dark. The flavor was off, didnt quiet taste like vanilla either. I was very detailed in the design I requested as well. The polka dots did not match the sample provided. When I reached out, we did not receive an appropriate response. I asked to speak to management and havent heard anything back in over a week. As a small business owner, I couldnt imagine not responding to an upset customer.

Was extremely disappointed in my experience! I ordered a wedding cake in advance, signed a contract and provided payment promptly. I was told the delivery window would be between 12pm-2pm. I followed up a few days prior just to make sure everything was on schedule and I was informed that it was. Day of our event at 4pm the venue called me and notified me that the cake was not there. I was unable to get a hold of ANYONE at West Town Bakery because they close at 3pm. I reached out via social media, email and voicemail there was no one available. So imagine on your special day ... youre chasing down your wedding cake! Luckily I was able to reach someone at the Acme hotel that knew someone that worked at a DIFFERENT West Town Bakery that finally got in touch with someone that knew someone about my cake. We ended getting our cake at 5:20pm for our event that started at 5pm! The cake was not edible, Im not sure if it wasnt thawed out or what but the cake was so dense and heavy even the restaurant had trouble cutting into it. What a nightmare and disaster!!! Id imagine the next day someone wouldve gotten back to me regarding my order and NO ONE DID. I had to follow-up with them and I got a generic email and no phone call! How unprofessional! So if youre looking for a wedding cake or any custom cake ... steer clear from here!

Great donuts and treats! Will definitely have to come back to explore the rest of the menue!!

I ordered 48 mini-cupcakes with strict allergy needs (no peanuts, no tree nuts) and they were absolutely perfect. Their online ordering was incredibly easy, their emailed communication was thorough, and the staff were SO kind and courteous when I picked up. A+ job, West Town!!

Unbelievable breakfast. Their apple wood bacon is amazing. Nice service with a smile!

Bill. Hes a host and a waiter. Hes friendly and accommodating. Go to see Bill. Otherwise theres really nothing else to this place that impresses me. I liked the audacity of having a breakfast mac and cheese on the menu. The only problem was its so unctious. With no kind of acid to cut it with and a paucity of bacon and vegetables, it became a huge slog to try to get through. Their biscuits didnt fare any better. At least they know how to prepare a decent egg. This seems to be a neighborhood spot. The patrons there seemed very comfortable with it. If youre from the neighborhood I can see the appeal. But its definitely not a destination location for me. Glad I ate there though. I got to meet Bill.

Food is great! The hosts need to work on their people skills.

Unfortunately I can’t rate the food as customer service was so horrible we decided to take our business elsewhere. I have a family member with numerous food allergies so I was looking for a vegan, nut-free dessert for this family member for an event. The person at the counter was VERY rude when I asked if they could direct me to which items were both vegan and nut-free. I also could not fully understand what they were saying because they were mumbling and speaking quietly, but they were clearly so annoyed i did not want to ask them to repeat themselves. I figured I would try to figure it out myself as best I could. They did say the items with nuts were clearly labeled, which was not true as there were items that obviously had nuts with no label. When I asked if the cake bites were vegan, the person again very rudely told me “anything with white tags is vegan, LIKE I SAID!” It was really unpleasant. They should consider getting more clear signage (nowhere on or around the case did it say that items with white tags were vegan) if they don’t want to answer basic customer questions.

Brunch was just ok. Bread is great. Very veg friendly.

Awesome way to start the day!! We had breakfast sandwiches and chai. Im a bit fussy about chi... they nailed it.The breakfast sandwich had a nice mix of peppers and grilled onions. Egg was Fluffy to perfection. Ill be back! Thank you!

Never written a review before but had one of the weirdest customer experiences ever here today. Absolutely LOVE this spot, quality food and have never had anything but great service. However, today I waited 15 minutes for an iced latte while several customer’s as well as online orders were tended to instead.The girl making my drink was clearly frustrated and said out loud “I hate Thursdays”. She then took a store phone call and stopped making my drink. When I tried to approach the other girl at the counter she stopped me and said, “it gets confusing I’m not trying to be an asshole”. Seriously one of the weirdest customer experiences I’ve ever had.

Good spot for brunch, coffee, or a tasty bakery treat.

Great breakfast, brunch and lunch spot in Westtown. The eggs Benedict is divine, avocado toast scrumptious and the cinnamon toast is more like cake than toast. Their bakery treats are decadent.

We’ve used this place for vegan cakes, desserts and have eaten in. Can’t go wrong here.

Went for the basic Vanilla Bean Hlazed but, the French toast cake balls were a great extra!

Pastries were stale. Pretty embarrassing for a bakery. Coffee was good.

Skip the sit down breakfast, but the baked goods are delicious!

What a hidden gem for vegan diner food! Tons of options. The bakery case isnt marked with the word vegan - just ask and then look closely- anything with a white background on the label is vegan. How lovely is that!

Great neighborhood bakery!The main entrance has two doors with the left one to come in and the right one is to exit (arrows are on the floor to direct you).So the traffic is one way inside which is great.The sandwiches are all more breakfast themed (most of them have egg) and very delicious. They are also named after the neighborhood areas and streets.You can mix and match cake balls (theres deals for a 6 pack and a dozen).Overall great spot for breakfast and very friendly staff to guide you.

Breakfast is good. Coffee is a hit or miss sometimes.

This is a nice place but as a public service i feel obligated to advise that you shouldn’t go here for bagels.

Yummy! Everything.... Just get one of everything!

Just came here to buy a loaf of the Multi-grain bread to enjoy at home with our homemade cappuccini after seeing the bread at Duseks in Pilsen.....what a great, tastey loaf!

Tasty pastries, Great coffee. I reached out to the baker recently for my Husbands 3 separate social distancing 40th birthday parties. They were great to work with on a short time line, and some creative ideas. Ill always recommend them for the cakes, prices were super reasonable for the details. Everyone loved it!

Their weekend brunch is scrumptious 🙏🏼

A great place to get beautiful, decorated cakes the day of an event... When you maybe didnt order one in time.

Nice selection!! I wanted to work in the Cake Studio!! Nice ambience too!

The food was good, the service was excellent, and the bakery had some unique options, the cake balls and cake pops seem to among the most popular!

Great staff. Great service.

Best service best food love everything about this place people are very friendly...

We came here for a quick breakfast and it did not disappoint! The donuts were delicious, and they have other offerings in the display case like quiches and croissants. All the pastries looked beautiful and yummy. Strong iced coffee hit the spot! You can also sit down and order from a full menu. They have an outdoor area when its nice out. Definitely trying this place out again.

This place is awesome! Everything I thought it could be!

Such a perfect spot for bunch! Can’t wait to go back.

French toast was the best I’ve ever had 💯

Awesome service and very tasty food and drinks. Have had a couple of their sandwiches now, very solid

!! we spent 60usd on three bagel sandwiches !! (18 each for salmon and 15 for avocado). I was so confused. They were yummy, but not sure why so pricey.

Just had an Awesome Burger!! The No more lonely nights Cheeseburger, add pork belly.

Love the vibe here....they gave me a cupcake on the house. It was delicious. I sat in there and completed some work!

Good breakfast. a solid place

(First time ordering ) so I ordered a bacon egg and cheese croissant and I received a sausage one instead and honestly it was really disgusting The sausage was huge and really salty ! This would be my first and last time there

Great local bakery and diner for coffee and people watching. Haven’t been dining indoors and their outdoor seating has been a life saver. All of their breakfast sandwiches are delicious and filling. Let’s support this local business.

Great bakery, tasty food, courteous staff

Had close to 30 different varieties of biscuits and gravy in my life and this one takes the cake, or shall I say biscuit! The biscuits were cooked perfectly and the gravy was seasoned and balanced perfectly. One thing I noticed right away is how fast they refill your water. It’s small things like that that speaks volumes to the customers!

Wow!! Love this bakery, and they have the best/cutest cakes! Ive ordered a cake from them before that was both lovely & tasty. Ive loved this seasons smash cakes!! Didnt have the real reason to buy a smash cake, but just had to this time. They got my vote #joe2020

I got my vaccine today (!!!) so I wanted a celebratory treat. When I saw that this place was nearby so my boyfriend and I pulled over because wed always wanted to stop in.In the large display case I was psyched to see hella pastries, including donuts — which were the one thing I was craving. The donuts baked here are GIGANTIC and fluffy, topped with glorious frosting and sprinkles. One is even called the Homer, because it looks just like the famous Simpsons donut. YOU KNOW THE ONE!!!Anyway I ended up picking a chocolate cream-filled donut, which was also huge, as are all of the donuts here at West Town Bakery. I also couldnt resist picking up a bag of WTB Dark Matter coffee blend, which the barista kindly ground up for me.This place rocks, and I am mad I waited so long to visit. Or maybe I will look at it as, Im excited that I got to experience it for the first time. :)

The BEST cake balls / baked goods ever! They’re good is also delicious ^_^

Service was awesome, portions were huge, food was great. Will definitely be back.

Please update your menu, online and in the restaurant. The reason I came, the short rib Benedict is no longer available but still shows up online as a choice. When at the restaurant, looking at the printed menu, my second choice, corned beef brisket, is no longer available. The counter staff, who was very apologetic, recommended something new on the printed menu but that isnt listed online, breakfast nachos. It became obvious to me that I picked the wrong day to come because before biting into my dish the mushrooms looked exceptionally large, I called the restaurant to find out what variety of mushrooms these were and she assured me that they were button. Upon tasting them I found them to be bitter and inedible. I tried eating around them but there was some other flavors that I couldnt identify and that I couldnt tolerate either. I liked the atmosphere of the place, I want to come back to try the baked goods but this experience was not pleasant, sorry.

Great breakfast spot

I ordered through UberEats. The Winchester breakfast sandwich and that thing was massive, definitely not overpriced at 11$. The chicken sausage had a bit too much parsley for me(pretty sure it was). The sandwich was delicious but very very rich. I would have liked more peppers or some other type of vinegar or spice to cut down on it. The coffee was alright, some sediment at the bottom of my cup. Havent gotten the chance to try the other items yet but they look delicious. The goat cheese pastry looks different on UberEats vs in person.

The best vegan biscuits and gravy Ive ever had. Fantastic bakery and superb service. My favorite place in West Town.

West Town is the one of the greatest bakeries in Chicago! Friendliest staff and the food is amazing.

Loved it. The set up was nice . U had to scan a barcode to see the menu. But I have a Android so it didnt work. I got something from the bakery. And a ice coffee. Didnt like the ice coffee just because it was really bitter. I prefer mine really sweet and with syrup.I want something to eat but the options they had didnt offer alot of meat. So just got a chocolate scone. It was delicious. The waiter was very polite and attentive.Didnt stay for too long. In the end the waiter comp my drink. Which was super nice. I gave him a tip of maybe $6, or $7. And paid my $4 for the scone. And when I walked by I saw the wait was actually working at the restaurant next door too.Great work multitasking ! ! !

So many delectable treats here. And, a bomb double decker turkey club !

Unfriendly staff. Says nothing to me as I’m standing at the register for 5 mins while they make a coffee for the only other person in there. The chubby person with the pony tail needs to learn customer service better or maybe get a job where they don’t have to help people. I work across the street and like supporting independent businesses, but people with that attitude will make me stop at Starbucks instead.

That banana nut muffin is out of this world!

Fantastic service, great food!

Everything these guys and gals do here is top notch. From seasonal espresso drinks to delectable cakes and pastries, and especially their biscuits and gravy wonders never cease.My fiance and I have been coming here for a number of years and we have to give a big shout-out to Miranda, Magnolia, and Zoe for making each and every one of our visits a memorable one. See you on the next cake slice pickup 🤟

The cake pops are freaking great!!!

It is a cute bakery that serves breakfast! Service is great and waitress was really polite and friendly! I got the sausage and gravy and loved it! It comes with hash browns and two eggs any style! It is a must try :)

I was pretty disappointed in the donuts. There were only 5 available on Uber Eats. I don’t know if that’s all they have or they don’t have them all on the app. Either way it’s disappointing. The bigger issue is the donuts are super...bready? They are very thick and cannot be described as soft, even the crepe filled ones. The biggest surprise to me was that the red velvet donut wasn’t a red velvet donut. It was a normal donut with red velvet icing.

Seasoned potatoes make this corned beef hash delicious (took me by surprise) and the cafe au lait was excellent as well

Fantastic Treats!! Picked up some sweets for a friends birthday, and though everything was super delicious, this Dark Chocolate Covered Marshmallow was my favorite and was AMAZING!!

Very very nice breakfast!

Been here a few times and every time, the service is excellent. But, most importantly, the food is AWESOME!

Cake balls! Moist and yummy.

Very nice selection of vegan bakery items. Indoor seating available, nice eclectic vibe.

Surprisingly amazing vegan food. While the options were fewer than I would have liked, they were certainly worth a visit! The vegan bakery was more plentiful than the food. We were sat right away despite the restaurant being quite busy. Very neat decor throughout. Did a wonderful job with the space. We enjoyed walking around the area after our meal, plenty to check out. Decent hours of 7a-7p makes it easy to visit. Will be back!

Picked up an excellent breakfast sandwich and 1/2 dozen bagels!

This place was great. Great service, short wait, delicious food. Not too busy, lots of options. We came with a large group and they did a good job accommodating us. I would definitely come back.

I worked with West Town Bakery for my wedding cake and I could not be happier! Turned out amazing and tasted delicious!

Purchased a Triple Chocolate Cake and it was to DIE for! The cake was so moist. The icing wasnt overly sweet. The chocolate chips were amazing! Definitely recommend cakes for special events.

Food and bakery is great. Staff is also super friendly. DONUT POPS!

I can always count on West Town Bakery for my gluten free needs ❤️

Delicious food!

I got my wedding cake from West Town Bakery, and they absolutely killed it!We had two flavors: chocolate cake with chocolate filling and vanilla cake with caramel filling. Both were amazing in the tasting as well as day-of! And while West Town Bakery had a more limited selection than other bakeries we considered, their taste was superior. Another important factor for us: these guys can do a completely gluten free wedding cake! Of the five different places we tasted with, West Towns gluten free cake was the best, hands down. It was soft, spongey perfection, and no one at the wedding could tell it was gluten free.There was a pretty lengthy wait time to get in for a tasting, and it was a little annoying that you could only pay the deposit/balance over the phone (calling at specific hours). But nonetheless, we loved our wedding cake, and so did our guests! My husbands #1 wedding day regret? Not getting to eat more of the cake.

First time eating here and it didnt disappoint! Food was delicious and the atmosphere was very inviting. I also like that they have a take our counter for coffee and pastries!

Good breakfast food, too expensive

Great food and coffee. Gets very busy on weekends. Had to wait for a table and then a waiter once we were seated. Otherwise, great place.

West town bakery does it right. Ive gotten a number of tasty treats from these folks and have yet to be disappointed. Try the cake balls, so many great flavors and vegan/gluten free options. Get the red velvet cake balls, those are my favorite.

The food was good. As any diner in chicago. The ambience and the vibe was great. We actually got the perfect view to watch a Baker create a cake, it was pleasant. The service was great in the beginning, once it got a little busier we felt rushed by the waiter.

Loved this place! I was looking for a cool breakfast joint and West Town bakery and diner delivered. Their biscuits were to die for and I loved the fact they brew coffee from a local roaster down the street. Dont forget to stop by the bakery display! Their cake balls were everything. The red velvet and sprinkles cake balls were perfect. I had a long road trip to my next destination and they made for a perfect road trip snack. HAPPY EATS!

Decent food. Nothing special. But it gets -1 star for calling their breakfast potatoes hash browns. They are not hash browns. Theyre home fries. Hash browns are little slivers of potatoes cooked to crispy perfection. Stop the false advertising, West Town Bakery.

West Town made our wedding cake and they executed on all levels! At the tasting they took very detailed notes about what we were looking for and the overall look of the cake. They explained the whole process, and took care of delivering the cake as well. There were no hiccups, question marks, or any problems at all and it was amazing to see our beautiful cake on our wedding day. It was a 3 tier geode cake and it looked and tasted amazing! We got tons of compliments from our guests on the moistness of the cake. The frosting and fruits were not overly sweet and we are super happy that we chose to go with West Town!

Love my neigborhood bakery...

GREAT breakfast sandwiches and Cookies. Fantastic service.

Best Vegan deserts in Chicago

Great food at both the bakery and the diner. West Town Bakery has also been doing a lot to support workers in the restaurant industry during the COVID pandemic!

I dont think Ive ever had a bad experience here. Their jumbo Homer Simpson donut is worth the trip!