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StorQuest Self Storage
2805 W Frye Rd, Chandler, AZ 85224, United States
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StorQuest Self Storage
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W
Review №1

Have you made room for awesomeness with Storquest yet? What are you waiting if not?

La
Review №2

I was in a rush to get a storage unit for the summer and I was able to get one of the last air conditioned units in town with these guys on short notice. It was even at a slight discount because there was a structural pole in the unit, but that didn’t get in the way at all. Very helpful team. Easy to access the unit whenever I needed, very secure, and the climate control was great. All my records survived a Phoenix summer!

Ar
Review №3

Right off the freeway and its not exposed too much which is good.

Ki
Review №4

The storage place I had a unit reserved rented it out as I was pulling up. So I didnt know where to go. In the middle of moving. I Googled storage places near my new home and storage quest came up. I drove over and Jesus was there. He helped me find 2 smaller units but at a better price. I was thrilled. It saved me from go crazy. This facility is so clean & updated. The furnishings in the huge waiting room are really nice. Oh, and they plant a tree for every unit rented. So my 2 units planted 2 trees somewhere. That makes me happy! Highly recommended place

wh
Review №5

Clean environment/ storage space, helpful and friendly staff. Appreciate the quick service and the tour. Staff gave lots of good info also. Great communication through email as well.

Me
Review №6

StorQuest in Chandler was very easy to work with. The storage spaces are clean and the units are great.

Fa
Review №7

I would give this place 5 stars but they ONLY HAVE 1 cart on site, so you have to wait for someone else to finish like waiting in line. Im currently pregnant and had to move some of my stuff to the second floor. It was so inconvenient and I was pretty upset doing a job that takes 10 mins that lasted an 45 mins. They need more carts!!!!

Ri
Review №8

Everyone thing and every person was terrific except one thing. We have a upstairs 20x10 so we have to use a elevator naturally. But, you only have one small cart to move things and as a result we had to make multiple trips costing us time and energy. With the money invested in this facility please put another cart at the back lower level of the front building on the east side. Thank you

Ke
Review №9

This would be my first time purchasing a storage unit and I had no clue what size would hold my items so the customer service rep went out of his way to walk me to the units and help me make the best decision! He was so patient and kind to my kids and I, and gave us such a great price on the unit! I especially love how much security is at the facility which gives me a peace of mind. Such a clean, and great office with great customer service!

In
Review №10

Excellent customer service, Ive been here since 2019 and one of the best storages that Ive ever been to. Julius has the best customer service that Ive experienced.

Th
Review №11

I would like to thank Amanda Leeds from the 2805 W Frye Rd Chandler for her professional and courteous inter-actions in my renting a storage unit.She was extremely helpful.Whoever hired her for this type of work is to be congratulated on their screening process.Based on her attitude I would recomend all my friends and contacts in need of storage space.Tom Gender

Re
Review №12

Great storage unit! They have great prices for quality storage units. It is easy to access and use. I highly recommend!

L
Review №13

I am beyond pleased that I chose to store my belongings at StorQuest!! I never thought I’d feel so happy about a storage company, but from initially calling and getting price information to my “moving in” day, the process was ISSUE-FREE! Julius was professional and thorough in answering all of my questions and showing me around the property. The prices are very reasonable as well as the space size options; access hours are great, units are climate controlled, property is clean, they have a great security system, etc. I (and my belongings 😄) feel safe and secure storing with StorQuest. Thank you StorQuest!!

Wa
Review №14

I was assured that the monthly rate was not introductory and that as long as I kept current my rate wouldnt increase. After maybe 6 months I got a notice that my rate was increasing. That being said, still a good price after the increase, but a little shady.Update: they have increased my rent yet again. Thats a 70% increase over the price they initially told me would never change. Not the most convenient location and now that their prices are higher than competitors, Ill be moving somewhere else.

Je
Review №15

Just like every other storage they jack up the price every once in a while because they know youre not going to pack all your stuff and move. *** My biggest complaint and this is a big one... they never have enough carts... I have to either go searching for one or carry 1 item at a time up or down the elevator which is usually the case. I could understand if they were really busy but thats not it... I usually dont see anyone else there. GET MORE CARTS AND DESIGNATE THEM TO EACH BUILDING PLEASE!!!On the positive side, its really clean, I literally have to enter my code in 3 different times just to get to my storage unit so there is good security, Kind of extreme but better safe than sorry I guess. Customer service is well... I wont go into that🤔

Da
Review №16

Very clean and neat storage area. Even the free use of carts was extremely helpful. Highly recommended.

Ca
Review №17

Julius was extremely helpful, polite and professional.

Je
Review №18

Excellent expierience. Julius is awesome!!!!

Mi
Review №19

Employees were fast, friendly, and knowledgeable. Customer service was definitely a priority and ensuring all questions were answered. Thanks!

Ri
Review №20

Great Storage Facility. Very clean and the manager is funny.

Se
Review №21

Im big on tidiness and security when I rent anywhere, and thats exactly what I got here at StorQuest!The manager, Amanda, was very polite and answered all my questions.I am very happy with my rent here, highly recommend!

B
Review №22

I had a reservation with StorQuest. I called several times and nobody answers, or you get hung up on. Or if they do answer they immediately put you on hold again to get someone in the office but nobody is ever in the office. I went to the office on 3 occasions, each time there was a be back soon clock on the door. Nobody responds to email either. 100% they lost my business because of poor customer service.

Lu
Review №23

Storage was great, no complaints. Store reps were not very detailed with explaining guidelines/payment info. When I called to cancel I left the phone call hoping that it was canceled correctly and not knowing if I owed or was owed anything.

Br
Review №24

Clean & efficient! Easy peasy to get a space

Gr
Review №25

Im a new customer and this location is immaculate. Granted that all units are indoors, but even the unit themselves were very clean. The prices are very reasonable too, so far Im very pleased.

Ri
Review №26

No negative comments from me. Sorry. You guys are a great value.

Ed
Review №27

Amanda was absolutely amazing. We were in a situation where our storage at another company had flooded and wanted to move in asap. With little time left in the day, Amanda helped get us ready as quickly as possible. Before this, Amanda and Julius were both great when I came in days prior to check out the facility and ask questions.

Bo
Review №28

Rented two 10x10 storage units. Process was super easy.Id definitely recommend this place.

D
Review №29

Clean, easy to get in and out of, rarely has a wait for carts to move your items with.

Pe
Review №30

Service was speedy and professional.

Ch
Review №31

Amanda was so knowledgeable and kind and made the whole process so easy despite the universes efforts otherwise. She really knows her stuff, and how to treat people.

Ch
Review №32

This StorQuest Self Storage is huge and they have all different sizes of units. The whole building is air conditioned and its always been cool. Our unit is a 10x15 and is big enough for all our stuff.Its easy to access the building and elevators. They provide large flat carts to haul your stuff to and from the units.The only problem we had was the elevator doors keep closing even when we are in the doorway. We actually had to push the door open because it was stuck against the metal cart and we could not move either way. They do have a sign that says do not hold the elevators doors open they break. There has got to be a better solution then to have the doors closing even when the sensor is blocked.

Pa
Review №33

Great customer service, very knowledgeable. Have the best location of unit for what I had to store. Price is great $20. Less monthly and have a larger unit than other facility I was using.

Ma
Review №34

Easy to do business here. My ground floor space was perfect! Great hours too!

Ka
Review №35

Julius is so very helpful and a true asset to your company! StorQuest is the BEST!R. Lynch

El
Review №36

Awesome, down-to-earth staff! Paid less than what I was quoted over the phone! Might have been a mistake but might have also just been them doing me the favor of overestimating which is always nice. Very cool inside the building which is so nice because Im moving in the middle of the day. They had a dolly set out for you and overall Ive never had an easier self-move experience, but notice that they have free drivers and movers! Which I didnt look into, but absolutely will be!

ge
Review №37

I found the place to be spotless, secure and cool in temperature! Julius was a super big help. Randy also helped me. Both were great. I found their prices to be the best online for their product. Great location. So glad I found it! My stuff is safe.👌🏾

La
Review №38

StorQuest was the reason my move from out-of-state to AZ was so easy! The storage space is very clean, secure, and accessible. I will be using their storage facility again in the future.

jo
Review №39

I’ve had nothing but great experiences at this location. Amanda has been wonderful! She’s always been very helpful with facilitating my storage needs. Her customer service has been ALWAYS outstanding. She certainly knows how to handle any issue that comes up and is most certainly an asset to this company! It certainly is refreshing to know that there are employees that truly take care of their customers.

Mi
Review №40

Have been renting a unit for a little over a month. Facility is very clean, staff is polite, only wish they where a 24 hour access. Very secure as well

Ha
Review №41

I needed two climate controlled units. When I entered, Julius was friendly, knowledgeable and effective. He shard the different choices available and offered to show me the units. The location is great and the price is reasonable.Thank you, Julius, for guiding me through the jungle of options. You simplified the process for me.Chuck T.

Be
Review №42

I had an issue with moving from one storage room to another and my billing, but after I made a call and sent an email, the manager was able to help me immediately with the issue.I worked for another storage and moving company for 3 years, and I can tell you - keep doing what you are doing, make customer service the number one priority. You can always make mistakes, but if you have great customer service, almost always, you will still have a happy customer.

Ly
Review №43

Kathy! That is the name of the gem that has helped me immensely and more than once. She helped me with the renting process, gave me a great affordable deal and also did me a favor and watched some furniture for me that someone was going to pick up. She’s such a sweet woman. And this place is always spotless and extremely safe. I did a lot of research before I chose this place and I’m so glad I did. I never worry about my stuff being here!

Wa
Review №44

Renting a storage unit here was a pleasurable event. The staff is exceptionally personable. Follow-up communication the day I reserved said how happy they were to have me cjoose them. I was able to reserve and come in a couple days later to sign papers and pay. Very trusting. Try them. I dont think you will be dissatisfied.

Da
Review №45

Great customer service! Friendly, storage units and property are immaculate. Great price. Would definitely recommend to family and friends.

Su
Review №46

Todd is a phenomenal manager. He gives great suggestions on which size unit would work best, and he is very knowledgeable about the different computer systems employed. He makes going into the office a pleasant experience, and we make sure to always stop in to at least say hello to him.Without Todd we would not have chosen to rent a bigger size unit to store additional rooms of our belongings there. And although we could get a storage unit closer to our home (US Storage is approx 30 miles away), Todd makes the drive worthwhile.~ Robert and Suzy

Mi
Review №47

Richard at the Chandler location made the leasing process very easy and even helped me to obtain a better located unit (than what was originally reserved on-line for me). Even though the facility is only less than a year old, I hope that keep up how clean it is because thats extremely appealing when deciding where to store your personal belongings. I would highly recommend this facility!

Pa
Review №48

This has to be one of the nicest facilities Ive ever seen. Amanda was incredibly helpful with a last minute move from a different storage facility that gave us a unit that was prone to flooding. I would highly recommend this place.

Ja
Review №49

Staff was very courteous and helpful. Great atmosphere and a good bunch to do business with.

Ly
Review №50

This is the third storage space Ive rented and its by far the best! Its very clean and a comfortable temperature. The staff is GREAT! Todd, the manager, is very helpful and friendly. The level of securityseems up to date, with cameras everywhere. Highly recommend US Storage Centers on Fry in Chandler!

Vi
Review №51

I have been using storage facilities for the past 20 years for business and personal purposes. I, currently, have several storage units with US Storage in Chandler. All I can say is; great prices, clean, secure, and a very helpful and accommodating staff. This well managed property has everything I look for in a storage facility. On top of everything else I have mentioned, I havent seen any bugs or sketchy people hanging around the property and the video surveillance is top notch. Thank you!

Ch
Review №52

I had just recently moved my belongings to this storage facility and i couldn’t be happier. Gabriel was extremely helpful in that process! It’s clean and in a perfect location for me. Thank you for the great service!

An
Review №53

The perfect storage for your needs. I rent a lot of storage space during my life but this is really clean, well maintained and employees are very smart and customer oriented. Costs are inline within other offers on the market. Only need: increase the numbers of complimentary carts to avoid long queues during peak time.

Ke
Review №54

Very professional and Caring. The facility was very clean and air condition throughout. Very Competitive. My new space is twice as large and air conditioned then my current storage facility.

St
Review №55

Clean facility, competitive prices, and a good variety of storage sizes. Kathy was and is the one that makes it work for me. If I have any questions or tiny issues she handles it in a quick / professional manner. Her customer service skills are on point.

Si
Review №56

I like my storage unit because it is nice and clean.the provided carts are very helpfully to move stuff.and specially my unit is very accessable. But the price could have been $25 lower as it was advertised on the website.

TH
Review №57

Not only is Todd the property manager extremely helpful and crystal clear when explaining details regarding storage; there is also another incredibly helpful person to assist you, her name Lisa. I stopped in a few days ago and the amount of hospitality I received made me feel as if I was at an 4 star hotel...it was great. After we organized my storage arrangements we literally sat and talked about food, family, and places to take family to eat. This place does everything that it can to make you feel secure in your business with them.

Ro
Review №58

We were just lucky to pick Todd and his crew at the US Storage Ctr in Chandler. You dont have to be lucky, We would choose them again in a heartbeat. We reserved a unit from out of state, and when we got there, perfect! Everything was as advertised. Then we needed parking space, boom, done. Next we added an additional unit. No problem! We moved out of all the units today and again, No problem! With all this going on they got the billing right every time,now that is a real treat! Thank you for the Cold Water too, Todd you are Awesome!!! You just know he cares!We appreciate it!

RI
Review №59

The StorQuest in Candler was/is amazing. They helped me with a very tragic and upsetting experience I had with the Interstate Moving and Relocation Group company. The moving company I hired broke many of my items. They helped with getting the correct size unit to store my items in. They lisened and consoled me through the process of renting the unit and directing me on names of people that could help me further. For this I thank them. They are amazing and helpful people!

Ja
Review №60

Love that this location is so close to my house! The staff is super friendly & helpful to whatever you need. Great monthly, non-contracted rates with a huge selection of unit sizes for your needs. Opened 7 days weeks & easy coded access to all their unit renters. Totally suggest this location to whoever lives in the Chandler area.

Ge
Review №61

Needed a storage Unit to store things while I cleaned out my house getting ready to rent. Location was handy. Todd at the desk was very personable & helpful and love the promotion price!

Ma
Review №62

Beautiful facility; hassle free sign-up; great security features; definitely affordable! AND amazing staff and other tenants!! So glad I choose to come here...

Ri
Review №63

Very professional

Li
Review №64

Very friendly staff. The grounds are impeccably clean and well taken care of. I feel very secure having my items stored with them.

Vi
Review №65

Offer the option to access units 24/7. Other than that, excellent!

Ma
Review №66

Storquest is one the best self storage companies I have ever stored with. Their locations are always clean, well lit and easy to access. I have been storing with Storquest on and off over the years for business and personal and never had any issues. Staff is always friendly and very helpful. You will never go wrong choosing Storquest for your storage needs. At their location on Frye Road in Chandler Amanda & Julius will make you feel welcome and like family.

co
Review №67

Got a great deal. Richard and Jasmine were super cool and Im happy with my unit. Highly recommend this place.Regards,Jason A.

Al
Review №68

Keep Up The Good Work! Thanks for all your help storing my stuff while I was moving from one house to another house....

Wa
Review №69

Companies need more employees like Cathy. Certainly a pleasant experience in dealing with her. Shes always smiling and very approachable!

Sc
Review №70

Renting a space here was super easy and quick. Julius was extremely helpful and showed me a great space that was available. Highly recommend for an easy purchase.

Wa
Review №71

Cathy has been amazing!! Had some customer service related issues and she handled it most efficiently! Employees like her are truly an asset to the company!!

An
Review №72

Beautiful BRAND NEW Facility Here In Chandler!!~~Custom Key Pad entry~~Access 365 days a year 6am-10pm~~RV Parking Space AVAILABLE~~Month to Month leases~~All moving supplies*GREAT GATE ACCESS HOURS: 6AM - 10PM *365 days***24 HR. RECORDED SURVEILLANCE****AIR CONDITION UNIT - 5X5 - 10X30**DRIVE-UP UNITS - 20X40S

An
Review №73

Love the service from Kristin and Gabe!! They gave me the best prices around town and have the best selection in sizes!! I would recommend them to anyone!!

th
Review №74

The guy that works there most days is awesome! He extremely helpful and nice. The place has A/C and a ton of cameras. Recommended to anyone that needs extra storage.

Le
Review №75

Kathy has been so helpful and sweet every time I have come by. She was so efficient with helping me transition from a larger to smaller unit.

Xo
Review №76

Nicole was a huge help. She was able to show us various options and helped us to pick the right size storage. Great customer service and very detail oriented. I would recommend us storage for your storage needs.

Ly
Review №77

Cathy at the Chandler Facility was so Helpful and very nice. Very nice clean Facility. Cleaner then most. Bathroom was also very clean. Great Job!!

Wi
Review №78

This storage location is great! Nicole and Richard will get you squared away. Very clean facility and top notch service. Highly recommend. Thank you!

Le
Review №79

The manager has been so helpful and was so welcoming. The facility is very clean. Every time I call with questions or need help the staff is kind and helpful. Thanks for a great experience.

AE
Review №80

LLisa was friendly and professional-she explained everything so our understanding was clear. Most of all she did it with a smile. So down to earth we found out we both are FANS of the Cardinals and Prince.. who knew!!!

Ni
Review №81

I Love this place... Todd is the most helpful person ever... for real! This place is always super clean too and I wish I didnt have to move my stuff out lol

Ro
Review №82

Kathy is the best. She is always so helpful and polite and is always there to answer any questions i have. I recommend this place to everyone I know.

Za
Review №83

Great customer service and a amazing facility! Richard was a class act and went over everything very thoroughly! Jasmine helped so much as well!

Kr
Review №84

Place is brand new and squeaky clean with low prices. Easy to get to and in good neighborhood.

Bi
Review №85

Amanda was great at answering all my questions and explaining all the details of my unit. Everything went smooth and timely.

Em
Review №86

Nicole who works here was very kind and helpful. I would recommend anyone needing storage to come here not just because of how clean it is but because of the excellent customer service. Affordable prices too!

Sh
Review №87

Easy to sign up and get a unit. Nice and clean and new facility. Lots of security and pleasant customer service by Richard. Thanks

Vi
Review №88

So I don’t like putting energy in reviews unless their worth it , but, I have to say that StorQuest on Frye was just awesome. Honestly we had some mix ups with the reservation process but nothing they couldn’t handle. Super happy with Anthony’s help with everything. He even offered to lend a hand with moving some of my boxes, which if that’s not amazing customer service I don’t know what is. Everything was quick, painless and the pricing was unbeatable for the 10x10 unit I got PLUS month to month👌🏻 12/10 would recommend. Customer service is almost Chik-Fil-A boot camp worthy. I’m living for it my guy , THANKS FOR EVERYTHING!

Tr
Review №89

Locked like Fort Knox

Ro
Review №90

I had my car shipped to this storage location from east coast. Gabriel was great. Having to coordinate all this from east coast, I was very worried but Gabriel answered all my questions and concerns and left me feeling assured. Sure enough the car was left by the carrier in the designated parking space and Gabriel gave me the keys in person.

Ke
Review №91

Richard and Cathy were great! Super helpful and pleasant.Thank you so much!

An
Review №92

This place is amazing and the staff there (Todd & Kathy) are awesome! Todd was so accommodating and very helpful during our move. Somehow, I left my DL & my unit was left unlocked and Todd took the liberty to give me a call, make sure all was ok and lock up the unit for me!! So grateful he did ☺

Na
Review №93

Lisa and Todd are the best. Fast service and friendly.. never too busy to help or answer questions. Overall best service I have had in a while!!

Ly
Review №94

Juilius was great. He knew how to do his job, highly acommodating, and helpful. Im very glad I picked this particular site. Its very clean and well managed.

Su
Review №95

Lisa was AWESOME! Facility is super clean and safe. Overall fantastic experience. Highly recommend. 😊

Ke
Review №96

Definitely recommend this location!! Customer service is always great!! The facility is super clean and easy to get to.. the elevators and dollys are a lot of help.. makes getting in and out of storage super quick!!

Ga
Review №97

Great facility in a convenient location. Staff is great, facility is clean and cool. And I got a great deal! Thanks!

Ne
Review №98

I had to change from a 5x 10 to a 10 x 10 She made that happen in an instant! Very nice clean, and eager to please. I would recommend to anyone.

Si
Review №99

The best storage company that I have used - and I have had storage since the 1990s in two states! Shawna is fabulous - knowledgeable, very helpful and just an A-1 person :-) ... I totally recommend SQ for all storage needs :-)

Mi
Review №100

This has been a great experience. Staff are friendly, helpful and professional. The facility, the security and key pad access is great. Highly commended and recommended.

Information
68 Photos
100 Comments
4.8 Rating
  • Address:2805 W Frye Rd, Chandler, AZ 85224, United States
  • Site:https://www.storquest.com/self-storage/az/chandler/1084//?utm_source=GMB&utm_medium=organic
  • Phone:+1 602-842-6311
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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