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Cricket Wireless Authorized Retailer
2210 Edgewood Rd SW, Cedar Rapids, IA 52404, United States
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Cricket Wireless Authorized Retailer
Comments
TH
Review β„–1

Clean, good customer service, and over price πŸ‘Œ and late charge is reduculis..

El
Review β„–2

Not very efficient or friendly.

Br
Review β„–3

Went to the front door because they said they open at 10 a.m. There was a sign that says sorry for any inconvenience had to run to the bank. I waited 30 minutes to see if anybody was coming back. nobody returned to the store. I left very displeased very mad. why would you have an open sign on if no ones there.

Vi
Review β„–4

Gavin did a great job helping us. This is one reason why I keep bringing people back to this store. Great customer service whenever I walk in with new customers!

Ki
Review β„–5

Gavin has great customer service skills unlike his Mgr. Drive to the other side of town to pick up a phone because there side was totally out of all three styles I was interested. The Mgr hung upon us when we asked for a discount on another one. Bug Gavin rocks. Phil the Mr is another story

Br
Review β„–6

Gavin was extremely helpful and patient. We did not make it easy at all, he never rushed us or showed frustration towards us. He went above and beyond to help us.

Ki
Review β„–7

Gavin is amazing. He got all the ads off my phone. He got it running good. Helped me to login on the app and reset my pw.

la
Review β„–8

Great customer service by Gavin. Got a great discount. Very nice.

Ca
Review β„–9

Gavin helped me big time, good to see that there are people that want to help you get an affortable account setup with minimal stress, we all know that sprint,us cellular and verizon are not capable of that.

Ka
Review β„–10

Being there made my girlfriend feel uncomfortable with the employees checking her out and making comments about her thinking that we don’t hear. Mitch doesn’t know how to talk to people. The other worker seem to not care about the job and shows no effort into helping a customer

Li
Review β„–11

Gavin Helped Me Alot With My New Phone & My Apps!! He Is A Professional At His Job!! πŸ’˜ Love Gavin πŸ’˜

Ch
Review β„–12

They dont know how to do a phone plan

KC
Review β„–13

I have had three phones from Cricket in three years. Each cost about $180. Two of them quit working within a year. Other one is not hot spot capable so I keep it for backup.Just waited till 10am to buy a usb c cable. Walmart was sold out of them. This Cricket store had to discount the cable more than 50% to get the price reasonable. Original price is $40. Just for the cable without the 110 volt adapter. Walmart price is $17.Cricket is a merchandise scam. I am going to try a different carrier. Tired of this ripoff. Decent price for monthly phone service but that is where the scam is. Low cost phone service but they are selling poor quality phones for high quality price.

Ca
Review β„–14

Great place. Manager Phil and especially Kevin were very patient with us, and when my sons phone was stolen, we had to come back several times. Kevin was very knowledgeable with products and services. In 6/15/17 I came back to add mobile hotspot/wifi with my iphone, and Gavin showed me how it worked very kindly. He took his time for my questions. These guys are the best in town!

La
Review β„–15

Phone was brand new and doesnt work.

Ch
Review β„–16

Great deals on phones and plans. Staff was friendly and knowledgeable, and my transition to Cricket went fast and smooth.

Am
Review β„–17

Good phones and very excellent customer service πŸ‘ πŸ‘πŸ‘Œ

Br
Review β„–18

Whole team is absolutely amazing, great customer service and some handsome looking guys

an
Review β„–19

This company is a rip off. They DO NOT have good net work for internet, When ur not in ur service area. And if u which ur service befor the end of ur billing cycle the will NOT prorate bill like other companys. They keep ur money, my advice is to stay away from this company if u work for ur money. Wish I could give them no stars.

Ca
Review β„–20

People are very helpful and friendly. The price is very very right.

Su
Review β„–21

Gavin was very helpful to me in setting up our new phone and services

Wi
Review β„–22

Gavin was very helpful & professional. He got me exactly what needed.

Ch
Review β„–23

Matt was very helpful and i was very pleased with the time and service.

Ca
Review β„–24

I love my new phone

Da
Review β„–25

Gavin gave great service very helpful

Ch
Review β„–26

Great place and good customer service

St
Review β„–27

Great experience! Thanks Gavin!

Da
Review β„–28

Gavan service was great thanks

Mi
Review β„–29

They lie about their hours. Website says 5p on Saturday. Drove up to store at 425p door has no closing time for sat, then the employee says they are closed. They closed at 4p!!! This location sucks!!!!!!!

Ra
Review β„–30

Gavin was very informative and helpful

ju
Review β„–31

Awesome manager!

Ro
Review β„–32

Helpful employees!

Ro
Review β„–33

GAVIN ROCKS!

Ma
Review β„–34

I have worked with cricket wireless for 5 years and it has helped me a lot. The services are very good. I have 4 phone lines with my family.

Information
5 Photos
34 Comments
3.9 Rating
  • Address:2210 Edgewood Rd SW, Cedar Rapids, IA 52404, United States
  • Site:https://www.cricketwireless.com/stores/ll/US/IA/Cedar-Rapids/2210-Edgewood-Rd-SW
  • Phone:+1 319-396-4692
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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