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Tire Kingdom
3030 S Congress Ave, Boynton Beach, FL 33426, United States
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Tire Kingdom
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Ma
Review №1

OUTSTANDING Service! VERY HAPPY. I feel compelled to write this. Caesar took me in his back office, I had a BIG Job. And he put together a deal that blew the competition Away by over $500 I saved! FIVE. HUNDRED. This man made me feel like family. I left my car with him, went home, 5 mins away, and 7 hours later picked up my Whip. Asked him to see the old parts, because I trust no one, And Got no Attitude, just GREAT PROFESSIONALISM & Proof my car was fixed! Im a Customer for Life. My Lexus drives GREAT!

Lo
Review №2

A special thank you to Clifton for providing me with much information concerning recent work done on my car, while the technicians were removing a nail from my tire and patching it. Clifton is very kind, patient, knowledgeable, professional and offered me an excellent deal on a tire package with full service. Very happy with this location.

To
Review №3

Good value and friendly staff. Would have given 5 stars but on my last 2 visits they forgot to complete services I requested. Once it took 3 trys to adjust to valve sensor and last time forgot to rotate the tires.

Cl
Review №4

Had a bad nail on tire and was serviced at another Tire Kingdom; unfortunately not properly done I ended up with close to a flat. As I arrived to this location, raining, dark and nearly at closing time...I was greeted by Cristian and was advised the team was leaving for the day....BUT when he saw my concern, the team remained on site and Cristian and mechanic took great care of my car. I was able to make it home (2 hour drive) safe and sound. THANK YOU for helping me and for providing amazing customer service!

Ma
Review №5

Dropped my car off yesterday for 4 new tires and front brakes. Job was executed perfectly, rates were decent, and my car is driving like new again! Thank you!

ca
Review №6

Called to simply confirm the online price for their oil change and inquire of any additional fees. Initially, I was somewhat taken aback as the service representative claimed he must create a work ticket before revealing any prices. I reiterated that my decision to book an appointment would be based on their final price for a very common oil change service listed on their website. After providing personal contact information, he proceeded to request my license plate number. Then I insisted I had no time to waste and was not providing that information without a firm price. This gentleman proceeded to tell me theres no need to speak so quickly after I patiently provided all my information without any disclosure of price of the service. The conversation ended by me stating his job is to facilitate a sale agreeable to both, not satisfy his need for commission or simply exercisehis very poor customer service skills. Regardless, be aware of and avoid this evasive and insulting type of service. I will not trust them with my vehicle accordingly.

Ga
Review №7

Do not waste your time booking appointment on line. They do not honor the time. When I arrived for my appointment I wS enforced the wait was four hours. Why didnt they call me before I arrived? I could have left my car. They did not even offer a ride. Disappointing

Li
Review №8

Really helpful crew. Had to special order me a tire and let me keep my car at the shop until the tire arrived. Kept me updated throughout the waiting period. Got a very good price on my tire too.

Ni
Review №9

The store manager Cesar Montes has a distasteful attitude. I was told good luck contacting his district manager when asked for his number instead I was told to call customer service. I do not know tire kingdom have someone like him running a location. It was almost closing and he had an attitude since I walked up. When I asked a question he answered it very hostile and in an impertinent way. The whole transaction was horrible. I will never come back to this location. By the way I used my store card and he never checked my ID which amazed me. He’s a joke.

Sh
Review №10

AMAZING! I had my first Tire Kingdom experience today and I was so happy. Caesar helped me out from the second I walked in the door and was so incredibly nice. I expected it to take up my whole morning and I was in and out so fast. He made my day. I will be back - to this location- soon. Thank you for restoring my faith in good customer service. 💕

Ni
Review №11

Appointment at 1pm for oil change and AC diagnostic. Front desk told me 1 hour. 2 hours later I kindly ask for an update and they tell me the AC tech went out to lunch and will take another hour. I kindly left without receiving and apology. Is it so hard to say I’m sorry these days?

Re
Review №12

We had a flat tire on our way home to Charleston SC from Key West, on a Sunday afternoon no less. The guys at this Tire Kingdom were awesome 🤩!!!!Fixed our tire and we were back on the road within an hour!!5 star ⭐️ ⭐️⭐️⭐️⭐️ Service all the way around.Thank you to all!!

Ed
Review №13

A little slow getting started, but finished up strong! Friendly staff! Would have gotten 5 stars except for the 1 hour wait to start even with an appointment.

ta
Review №14

I got 2 flat tires on 95 and had to get a tow here. Gary was great, he took me in right away, was very very kind, and really helpful! That would’ve been enough to warrant an awesome review..... but it gets better! Knowing I was on a budget, Caesar gave me a massive deal so I didn’t have to drive on my spare. Its not a common occurrence that a company will go out of their way to make sure you’re safe and happy. THANK YOU SO MUCH FOR ALL YOUR HELP!!! Best auto service experience I’ve ever received in my life, hands down!

Ve
Review №15

I spent over 8k getting my brakes, roters, front suspension, gasket covers and oil leak work done, I found out that they did not do the work correctly, put on front struts without the bushings, did not correctly fix the oil leak, and used after market parts. I had been taking the car back at several different dealerships because Im a traveler. Each time I was told something different regarding the struts, come to find out, they did not use the correct struts, or rather by using after market parts, they were not properly placed.Then told me that the work was out of warranty before a year was out.

Ro
Review №16

Great team, very accommodating for a busy store. They have great staff, militant to the job , and friendly open frontline folks, especially Clifton Samaroo! Wait was long, but only got squeezed in last minute so can’t complain for that!

Ta
Review №17

AMAZING service. Called around and every person had a wait 1-2-3 hours. I called tire kingdom and they got me in right away and had me out in less than an hour for an alignment, balance and a rotation. Very friendly staff and SANITARY! 10/10 recommend for any of your car troubles!

Mo
Review №18

I was helped by Cesar who is a manager at this location. The service was very prompt and honest. Cesar took the time to show me the different types of tires so I could look at the tread depth. He also worked within my budget. Excellent service. I highly recommend this location.

Co
Review №19

This place is a hidden gem! It’s so clean inside and they are super quick✨✨✨🥳! They are all very professional, expeditious, and transparent in their stellar customer service approach! Caesar showed me what was wrong with my tire/rotor/break situation and was compassionate in his approach. As a female these moments can be intimidating, but these guys are true rockstar professionals. Denis welcomed me...and helped me through the process too—as he also offered me water upon arrival🤗 David, the service provider who did the actual physical labor for my rotors and breaks along with stud replacement (due to another shops poor job) WAS EXCEPTIONAL and timely!! I couldn’t believe how awesome he was and how clear he was with my matter!!! I am new to town, so I am in love with this place and will remain loyal to this phenomenal establishment!!! What a fantastic and unexpected experience!!! I enjoyed every bit of their service given my emergency tire and break situation —-they really helped me to feel at ease!!!! Cheers Guys!!! Keep it up!!!

Al
Review №20

This is the best Tire Kingdom! The store manager Cesar goes above and beyond. He always gets us right in and provides the best service. We trust and value his expertise. We won’t go anywhere else! If you want top notch service this Tire Kingdom is the number one spot! Give it a try they don’t disappoint!

Su
Review №21

Excellent selection and expert staff. Highly recommended

Bo
Review №22

Very bad communicationBut Clifton made things understandable Tire Kingdom really should look into making him the Manager very detailed patient and honesy He is the guy to get the job done right im happy for the work they did on my 2012 Taurus rides smooth again. Thank you Tire kingdom my New shop

Ma
Review №23

The guys there are always nice and helpful.Quick service and great customer service! Thank you guys!

La
Review №24

VERY VERY POOR SERVICE for a basic oil change. Took 5 hours for them to do that basic oil change. I also had a scheduled appointment for that so called basic oil change. VERY VERY DISAPPOINTED. They did not even care. So Beware of this auto service place.

Fr
Review №25

The Tire Kingdom in Boynton Beach gave me an excellent service, as well as best price in town. The general manager, Cesar Montez is extremely courteous as well as knowledgeable. I wasnt just a number, I was treated with respect and in a timely manner. They have earned my future business, thanks to him!

Do
Review №26

Great experience! Staff are very friendly, knowledgeable, and willing to explain anything you are concerned about.

As
Review №27

Went in there distressed with a nail in my tire but thanks to Jaquan he was such an amazing help!! He got me in and out as fast as he could, even doing the work himself. Definitely recommend going there!

Pa
Review №28

I had purchased 4 new tires and unfortunately caught a flat 2 weeks later. I stopped in and management took good care of me! I was very impressed with how quick they were to understand and accommodate!! The management team and crew were very pleasant and polite!! Definitely a satisfied customer!! 5 stars!!

Ca
Review №29

Very Quick attention and solved my problem even when I arrived late as a walk in on Saturday I am very grateful and appreciate there good job. Very satisfied.

La
Review №30

Those guys were very quick and communicative on what was needed for my car. Helped me out so much. As well as the prices being perfect! I would recommend this place to anyone! 100% Manny was great!

Mi
Review №31

I like getting new tires when it’s time.The sales associate did a great job providing me with tire choices (with complete pricing) for the vehicle and also explaining what comes free with the tires, such as tire rotation & repair, and optional items like road hazard warranty. Setting up an appointment that was convenient for me was easy and the work was done in the time promised.Also had an wheel alignment, but the paperwork showing before/after was not correct. The crew was able to rectify the problem and assured me that they would instruct the technician on how to do the paperwork correctly so as not to happen again.I would recommend this business to others and will use them again in the future. Overall, a good experience.

Ra
Review №32

The gentlemen at this particular Tire Kingdom have always done an amazing job helping me with my car! Today, however, they went above and beyond to get me in last minute and repair a flat tire. I explained over the phone that I started a new job this week and was quite worried about the tire issue and the timing. I got in and out no problem, and Im happy to report I will not be late to work today! Thank you for always providing amazing service with a smile. I am grateful to have such a reliable and friendly place close by.

Je
Review №33

Horrible customer service! The manager told me one price and when I pick up my car it’s over double what I was told. As we’re trying to figure it out the manager starts yelling at me and cutting me off.

Tr
Review №34

Cesar did a fantastic job as the store manager . He ensured that my service was completed in a timely manner. Cesar acknowledged how much he values his customers and want them to be happy with the service they received. I too have experience in service from working with Penske so I understood his position. I appreciate the hard work and dedication of the shop employees and service advisors. Just some advise this is a busy shop with limited staff so please be understanding and set a early appointment in advance if you arent a person who likes long wait times. But over all you will be taken care of .

An
Review №35

All the personnel were very friendly and treat their customers with honesty. Clifton pointed out that rotating the tires wouldnt be good at this time because the front tires were too worn. There was one problem but it wasresolved quickly

Ja
Review №36

Came here for an oil change and it was completed very quickly and efficiently. Dennis was super nice and made sure I was taken care of. The other guys who work here were very cool and nice as well. Customer service A-plus!

Ph
Review №37

Great place for services.Cesar the manager is awesome .Dennis the customer service attendant was super helpful!The best tire kingdom!

Mi
Review №38

Not all tire Kingdoms are created equally...this particular one...has a manager...Caesar...that knows ZERO about customer service..and even tells at his customers....even his own employees...told me that they agree with me.He is the rudest person in retail that I have ever had the displeasure of communicating with.I use tire Kingdom predominantly for oil changes and my alignment package and tire rotation.Everytime I price a REPAIR they always very overpriced...compared to the shop I use now...MR. FIX IT...on congress South of Lake lda...Rob is honest and FAIR.

Ni
Review №39

Excellent service. Very refreshing to see it still exists

JD
Review №40

Cesar and clifton was great. Ive been coming here 10 plus years never disappointed me just great staff and they know what theyre doing.

Wi
Review №41

Great experience at this Tire Kingdom. I got a flat tire in the middle of a very busy day and the store manager, Cesar, had me in and out of there in no time. He gave me his honest opinions and recommendations, no pushy sales tactics, and was just a pleasure throughout the process. Highly recommend!

Ge
Review №42

Awesome service competitively priced , this will be my go to place

MM
Review №43

Jaquan is a great 👍🏽 Customer Service Rep at this Tire Kingdom location. Very Personable, Good Energy, Good Attitude, answered all my questions for me.

ba
Review №44

Ive gone to this location for the past 7 years and have always gotten great service. The best.

Ja
Review №45

Ive always had a great experience at this Tire Kingdom! Clifton creates an amazing experience every time for me and is the reason that Ive kept coming back for over 5 years and continue referring others. He always explains any services needed and why, is honest about what services are needed, and finds the best pricing for tires and services. The entire staff is always helpful and does a great job and I thank Clifton and the entire team for their continued service.

Mi
Review №46

Front end wait scheduling and billing staff confused and slow. I hope my car eventually got serviced properly.

Ma
Review №47

Cesar was excellent.. outstanding customer service

Le
Review №48

Horrible service, took 3 hours to put on two new tires on back of my truck. Also believe I was overcharged. I told them my truck riding funny, & didnt know which front tire was bad. I found out later its the belt in front passenger side. They didnt bother to tell me, although they say they drive it and recommend service. Tried to sell me a brake job, which I refused. Do yourself a favor & choose a different store. Also charged a disposal fee, even though I took my old tires with me. They leave a bad taste in your mouth.

Sh
Review №49

The worst customer service ever. I don’t ever recommend anyone to this location the manager Cesar is nasty, rude, and the absolute worst. They talk to you as if you’re beneath them if I could give negative stars I would

Pa
Review №50

I called on the phone, spoke to Dennis, he said bring the car right now, and he would have me in and out in 15 minutes. I had a flat and I needed a new tire. The tire was in stock.Definitely would recommend bringing your car here.

Am
Review №51

Denis was amazing! He was extremely attentive and very helpful! He made my tire kingdom experience 20x better!

Ch
Review №52

Easy to get to. Handicapped accessable. Prompt and friendly associates. Through no fault of theirs they were not able to fix my problem so I dont know how their service is.

No
Review №53

Jaquan was excellent today. He walked me through everything that was needed with my vehicle. Weighed the pros and cons and most importantly, he did not pressure me into a cost that was not be needed, which many places always try and do that.Definitely recommend and why I always return to this specific location! -Nolan

Ky
Review №54

Great customer service.I always come in last minute and they always take great care of me!

St
Review №55

These guys were great. Emmanuel & Ceser showed and explained to me everything that was going on with my vehicle. I would definitely recommend this store.

Ja
Review №56

Great service by Denis and Cesar! Got oil change and new tires for great price.

Ty
Review №57

Think their employees need better training. This is the second time I have scheduled an appointment and have showed up and they said they don’t have me down. I get if it happens one time, but two times? Employees need better training. To make matters worse, the guy acted like I was lying to him even though I showed him the exact call with time stamped that I called.

Je
Review №58

Cesar the store manager was very helpful and friendly when I asked him to help me out with an alignment for my car. He got me in right away and my car was done in 20 min.

St
Review №59

Excellent service by Jay. Very professional and courteous.

Ja
Review №60

Hey treated my son excellent over there had to go back and get a spare tire taken care of they treated both of us with respect very great place to deal with

Ju
Review №61

Excellent fast service & care from Dennis @ Congress ave location!

Je
Review №62

Always do a great job, friendly, and dont try to upsell me! Clifton is my favorite to work with. Always get my tires here and if the pressure ever changes I just pull up out back and they hustle to fix it right up. They can patch a hole in no time too. Ive been going here for years...wont go anywhere else. Thank you Clifton and Tire Kingdom team!

me
Review №63

I booked an appointment online and chose the tires I wanted, entered all the car informations they were asking for, everything was ready, when I went to the store nobody knew anything, I waited 2 hours and 45 minutes, nobody never said anything to me, and I left with 4 new tires that were not what I ordered, the tpms light was on, even though they charged me for that. They put the cheapest tires they had without asking me anything, very bad organization, very bad customer service, almost rude for letting people wait all afternoon. I do not recommend.

Ri
Review №64

Since my very first car in 2007 i have been bringing my cars here. Always polite, will match pricing, and most importantly they EDUCATE you on why you need what you need.

li
Review №65

Dennis is the best go to him for anything!! He deserved 100/5, good help!

Jo
Review №66

Called at 6:50pm they close at 7pm, was told to come in. Had the 4 tires that was needed and was out of there by 7:45.Called several other places and was told they would have to order tires.

di
Review №67

Appreciate it great curbside service especially since I had COVID-19 and my tire was flat they were wonderful thank you so much caesar

Ni
Review №68

I got there 15 minutes to closing they still took me were super nice most places wouldnt have even answered their phone Im very thankful

Ly
Review №69

Way too expensive just for a flat tire fix

Pe
Review №70

My friend had a blowout on the highway. We went to Firestone and Goodyear and they didnt do a thing to help us. But Tire Kingdom did!!!

Er
Review №71

5 hours for an oil change and bad attitude from the guy behind the counter

Tr
Review №72

I will not be returning to this Tire Kingdom for the next purchase of tires. After multiple visits for the same problem, they still have not properly diagnosed or solved a leaky tire I purchased from them. On one occasion, they argued that I didn’t even purchase the tires from them (for which I paid $1,000 and did not have the paperwork handy). That is not even the reason I will not be returning. One hour into an appointment today to once again attempt to fix the problem, they pulled me into the back to put an AGGRESSIVE sales job on me for breaks and rotors and other additional work. I take my car to a long-time trusted mechanic who is monitoring my breaks and said they have more life in them. I politely explained that I am aware that they are going to need to be replaced soon and that I’m not doing them today. But I had to repeat myself 4 times and they kept pushing. Then kept asking where I take it. NO MEANS NO!! I am a seasoned, successful sales representative myself, and I can appreciate a good sell, but this was obnoxious and rude. When I asked about what was going on with the tire, he said he didn’t know, they were still looking at it (one hour into them working on my car!!!) Not acceptable! I’m done. Google, why is there not an option for ZERO stars?????

Er
Review №73

Ive been a regular customer at Tire Kingdom in Boynton Beach for over 2 years and I have no complaints. Their service and customer service is great and they always provide me with an invoice that has a breakdown of everything my vehicle needs.

Ra
Review №74

The best serviceThank you Mr Cesar

Ke
Review №75

Great service for my car!!! I highly recommend them!!!!

Ry
Review №76

Came to get two front tires mounted and balanced, paid 25$ extra to have it done fast, came back both front tires are directional and were mounted backwards and now I’m back to get them switched. Wasted more time smh

Mi
Review №77

Jaquan was the most helpful honest and the exact amount was the price no hidden fees

Ja
Review №78

CESAR THE MANAGER IS VERY AGGRESSIVE AND RUDE MANAGER! He gave me aunt horrible service. Severe discrimination at this store. He does not help the stores clients , when we got there he was screaming at the other employees. He needs to get fired from this store. He is not a good manager. FIRE HIM!I went to 14115 Military trail store and it was way better service. Explained to the manager my situation and he corrected the issues, while Cesar wasn’t.

Ju
Review №79

Great service wonderful very helpful staff would return for service most definitely

Ki
Review №80

Definitely would recommend!!!! The manager Cesar and sales rep Jerry were very professional and accommodating. My car was taken care of without any issues and the service was awesome!!

Iv
Review №81

Our tire blew out while traveling and this Tire Kingdom squeezed us into a very busy day. They fixed our tire, found and patched a nail in another tire and had us out within the hour! Glad they were around to help!

Bo
Review №82

Had a screw in my tire and had it fixed

In
Review №83

Friendly staff, clean place, helped me out with the tires I needed. Would recommend.

Ry
Review №84

Jerry was a great help! Had me in out ! Fast service! Thank you for handling my tire and oil change.

De
Review №85

They had my car all day and never called me when it was done. All I needed was 2 tired and they had my car for 8 hours. Do not go here

Va
Review №86

Professional, courteous, accommodating and reasonably priced. Enough said!

A.
Review №87

This place is a little slow and pretty expensive. Waited 1.5 hours for an estimate that was supposed to take 15 minutes. The estimate was pretty pricy, I would not recommend.

Ge
Review №88

They need help. Staff is overwhelmed.

Mo
Review №89

Good service! Ceveny is the King!

Li
Review №90

Jaquan was very knowledgeable and helpful. Thank you 🙏🏾

Ke
Review №91

Great people that work there. Polite, informative. Job well done all the time. Always busy. You may have to wait. They do take appointments, and you can drop off. Everything from oil change to windshield wipers!

Ma
Review №92

Good service, fast and reliable thanks!

Bi
Review №93

Quick and easy! Thank you Cesar!

Ro
Review №94

Stay clear of this place. They will charge you for a front end alignment but it will not be in specs. Terrible customer service. The manager Cesar is a rude and dishonest man.

Ni
Review №95

Quick, helpful, and understanding. Thanks!

Ch
Review №96

Went there today to get tires for their Buy 2 Get 2 4th of July tire sale. The sales person lied and tried to upsell me to a higher priced tire. When I questioned him and showed him the online price and that the lower priced tire was part of the sale he looked at me and said, You looked that up because of your white privilege. I had never been more insulted. When I called him out on his comment his manager stepped in and made it worse. Then the punk wanted to try to fight me in the lobby. This is the most appallingly display of customer service ever. I will be following up at the regional level.

Lo
Review №97

Best service ever!My husband and I were on our way to Disney when we got a flat. The gentlemen as this location took very good care of us and went above and beyond. We are so very greatful for the service manager and his employees. Thank you all for your understanding and speedy service. 🙂

P
Review №98

I made a 2.30 appointment. I arrived on time but the parking lot was full and the waiting area was jammed. No social distancing. I went back to my car and called and told Jerry that I had a 2:30 appointment for an oil change and tire rotation. Jerry said that they were running an hour behind and when I tried to ask if I should just come back in an hour, he said they were doing the best they could and hung up on me. I called Jerry back and canceled my appointment.

al
Review №99

Dennis is the best :) very helpful

Mo
Review №100

Jay is the man give him a raise

Information
25 Photos
100 Comments
3.5 Rating
  • Address:3030 S Congress Ave, Boynton Beach, FL 33426, United States
  • Site:http://www.tirekingdom.com/store/6041/boynton-beach-fl-33426-9038?utm_source=google&utm_medium=maps&utm_campaign=google+maps
  • Phone:+1 561-737-6500
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–6PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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