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WebCyclery & WebSkis
157 NW Franklin Ave, Bend, OR 97703, United States
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WebCyclery & WebSkis
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Je
Review №1

These guys are awesome! I got an inspired flow on order with them and they kept me up to date for the few months it was in order due to Covid. I worked with Ross and you can tell he loves his work and loves working with his costumers and giving them a good experience. Give Ross a raise!

Ju
Review №2

These guys are awesome! Was able to take my bike in and they fixed it on the spot AND gave me an amazing rate! So kind and so quick. Highly recommend them.

Ad
Review №3

Great experience. I was writing the Oregon timber trail and had a bike failure. They were super helpful able to help me quickly and get the specialized part that I needed. Best of all they had it done quickly and very inexpensively. If I lived in Bend, Id buy a bike here.

Ly
Review №4

My favorite spot for skis and bikes....I trust them completely. Great service, quality product, knowledgeable, couldnt ask for more. Grateful for them!!

Bl
Review №5

The crew and products at WebCyclery are the best so I wanted to give them a public shout out. They have helped me time and time again. Most recently Zach hooked up the bike in the picture for my 6 year old boys birthday and it looks like it will be perfect. Was assembled and ready ahead of time. Can’t wait to give him this Roxter.Great communication, pleasant and happy people that treat you fair.Cheers!!!

Ma
Review №6

Best (Nordic) ski shop in bend! Large selection, reasonable prices, and competent staff. And, most importantly, they carry Madshus!

Mo
Review №7

This is an amazing shop Ive bought all 3 of my trials bikes threw them and there service couldnt be better shipping is fast and the bikes are built up with excellent quality i would recommend this shop for people who want to get into trials riding there is few places to get these bikes and im glad its a shop in my home state I couldnt be happier with my purchases from webcyclery

Ra
Review №8

The customer service here is outstanding. Extremely friendly, knowledgeable, and honest staff. They built my bike super quickly so I could get a ride in before having to leave for a trip. They really take care of their customers and their selection of bikes is top notch. 10/10 recommend

Ma
Review №9

Excellent full service bike/ski shop. Everything you need to bike or ski including rentals and service. Fast and convenient with knowledgable staff. Anytime I need bike stuff I will start here.

He
Review №10

Absolutely incredible customer service. We have done some shopping and had some service done, prices are great and the help that we have gotten is better than anywhere else in town. Highly recommend this bike shop!

Ju
Review №11

Best customer service I have gotten in a long time. I would recommend them solely on that alone. They also happen to offer a huge selection of products, and were awesome in helping me make a decision on a recent purchase. If your looking for anything they have to offer, and on the fence about ordering, just pull the trigger and be happy :)

Sc
Review №12

Been going to Web for 14 years. Cant find a better bike shop in bend. Great service and nice employees.

He
Review №13

This is Bend’s best bicycle shop HANDS DOWN! Kevin and Todd, along with their amazing staff, maintain a retail shopping and service provider that is an exquisite example of exciting excellence! Because they are located in the Old Stone Church on Franklin St. it makes them adjacent to the central part of town and is easily accessible with plenty of parking and a beautiful interior layout with stained glass and sweet bicycles. I HIGHLY RECOMMEND BEING A PATRON OF THIS BUSINESS. Shop local!

Ro
Review №14

My husband was traveling home from a long cross country business trip and arrived home on May 25, a Saturday evening, within one hour of his arrival Shannon drives into our driveway with his repaired mountain bike which he wanted to ride on Sunday. I haven’t ever experienced customer service at this level in my life, anywhere, in any category of business at any price. Thank you WebCyclery for going the distance.

Pa
Review №15

I bought my 2nd trials bike at Webcyclery today! All of their staff are super nice and helpful! Special thanks to Ross Winsor, he is their trials Guru and pro, he makes the shopping experience very easy and awesome! He has a huge amount of expertise and answered every possiible question over email or phone!! I got very lucky as well, cause i saw Ross live doing some trials, and it changed my whole perspective on whats possible!! Thanks for all of it!!

J
Review №16

Coolest bike shop I’ve ever been in. Converted church with amazing stained glass. Oh yea, the service was knowledgable and quick.

S.
Review №17

They have the best trials knowledge around and Ross knows almost everything about them. Highly recommended place.

Be
Review №18

Web Cyclery & Webski are top notch. Excellent & knowledgeable staff. Check them out, you wont regret it.

Ad
Review №19

I just got setup with a brand new Salsa Timberjack from Webcyclery. The guys setup the suspension to my weight and offered me a great price on everything. Friendly, knowledgeable, fair, and customer service that is second to none. I highly recommend Webcyclery.

Go
Review №20

Love this place! They suggested items needed and are kind when I am stumbling for answers to my bike needs. Solid!

Ca
Review №21

Fast customer service and response! Helped me find the bike I was looking for and gave honest answers on what I’d get at different price ranges and upgrades!

su
Review №22

Yep, these guys are great for XC and Skate Skis and bikes. Especially great for Gravel Bikes and related accessories. There new location in the Old Stone Church is awesome.

Sg
Review №23

Great shop! They have highly educated, professional riders that provide you guidance, when needed, and have been my top bike resource. I have been buying from their website for over 6 years now and have never had a bad experience. Give them a shot. That is a picture of the bike I built from WebCyclery.

st
Review №24

Best customer service at a bike shop that I have ever experienced (I just wish I lived closer to Bend!). Friendly, knowledgeable staff who went out of the way to assist us and answer questions. Extensive in-store product selection. Mind boggling array of gravel/all-road/adventure bikes.

__
Review №25

Wow! Kevin (owner) and staff are providing door-to-door service during isolation! Hes dropped off items TWICE at our house so far. THANK YOU!

Ri
Review №26

I crashed my bike a week ago and knocked my rear derailleur a little out of alignment. I stopped by WebCyclery this morning to get it checked out. Julie put my bike in the stand, aligned the derailleur hanger, made a few other adjustments, and had me back on the road in a half hour. Nice to have my smallest cog back. Excellent service and nice location in an old church building.

Ge
Review №27

Super attentive to details. Very knowledgeable. Fast turnaround for work. Best Nordic ski supplies and help in Bend.

Be
Review №28

Huge thank you to Shannon for building up my new frame with a broken bike that I had given to him at 3pm the day before I needed it! Totally saved me for the Cascade Classic. These guys were a total life saver and great guys. Look forward to working with them in the future when Im in Bend. Thanks again!

Ca
Review №29

Came in to just browse bikes and Nordic ski gear. Chatted with Zach who was super helpful and kind with his time. We had never been before, but will definitely come back next time were coming through Bend

Du
Review №30

Love this shop. The people are always super friendly and do a great job to explain things and take the extra time to make sure things get done right. Great place to take your bike!

J
Review №31

Good knowledge, fast service. For the most part these guys know their gear. Sometimes you have to ask several questions to get the full picture. Ill still go to them when I need to. Generally, they arent the friendliest but as long as youre not a whiner they treat you right.

Je
Review №32

I hardly ever bother to write reviews but Im just incredibly impressed with the guys over at WebCyclery.I had to leave one. Ive been in a few times to check out what they had in the store and they were always friendly and helpful without being overbearing. I usually do all my own bike repair... except for wheels... and after breaking a spoke the other day I decided to give them a try.Not only was i lucky they had the oddball spoke I needed but I dropped the wheel off late on Friday afternoon and had it back Saturday morning... plus they even cleaned my cassette and gave me some pointers for doing a better job of cleaning my drivetrain. This compared to another shop that replaced a spoke on a different wheel for me and didnt even bother to make sure the bladed spoke was aligned properly.I had heard good things about them before and glad I gave them a try, definitely my go to shop in the future and the one I will recommend others to.

Wi
Review №33

New in town and needed to touch base with the resident experts for everything Nordic! Well I was certainly given the right info about these guys (Zac) this guy in particular was very helpful and knowledgeable. I can highly recommend calling in here and saying hi👍🏻

Ce
Review №34

Great place to buy stuff for bikes and skis but not the friendliest people at all.

ka
Review №35

Very friendly and helpful. The bike shop wrenches fixed my dropper post in less than 5 minutes instead of pressuring me to buy a new one. Thanks guys!!!

Da
Review №36

Great shop! Friendly staff. Always willing to talk bikes and answer questions. Bought my Salsa Fargo from them. Love the bike and the service!

Je
Review №37

Top-notch bike shop in a ridiculously cool old church. Service is excellent and the staff knows their stuff better than most.

Ki
Review №38

I hated my shimano shifting and WebCyclery worked with me to put some SRAM Red on and it is AMAZING. Shannon was fabulous to work with and called me every time there was an issue. Retrofit is a complicated process and WebCyclery was wonderful. Courteous, humble and patient: A GREAT bike shop!!

Sl
Review №39

Too pricey but high quality supplies

Pa
Review №40

Hands down the best bike shop Ive ever known. Been going there for 15 years now, bought many bikes but the service and friendliness keeps me coming back again and again.

Jo
Review №41

Great people! Came in with minor mishap while leaving town on a trip. They fixed me up in minutes and didnt even charge me. Just told me to support my local bike shop. I do, will, and hope this promotion does well by them.

Ca
Review №42

I broke one of my skate boots at USCSA Nats last week and needed to get it fixed for an upcoming race. We brought it into Webskis and they popped a new peg in for free. They also lent our team a tent for the last race. Great guys, great shop.

Ji
Review №43

Great mechanics, very thorough and helpful. Gorgeous new location.

To
Review №44

Very knowledgeable staff! They really take their time with you and make sure you get the right equipment for YOU.

Ja
Review №45

Wonderful selection of gear and the best mechanics in town. Really knowledgeable staff and they really listen to what you are looking for.

Se
Review №46

Best shop in terms of service and staff by far

Jo
Review №47

Me and a friend went to Web Cyclery during our mountain biking road trip. Gilad and Geoff at Life Cycles in Eugene (another great shop) recommended we go to Web Cyclery. I was replacing a broken chainstay in the parking lot in front of the shop, and I ran into a few issues where I needed a tool that we didnt bring on the trip, and the guys inside were very helpful and kind. They even stayed a bit past closing to help us out. In return, we scoured the shop for various things to buy, like gels and maps. Check this shop out!

Al
Review №48

I have two bikes, my skate skis with boots, and various other smaller items from Kevin at Webcyclery. I have also used them for repairs on bikes and skis with great results. They have always given me a great price with a great product...I love these guys. I highly recommend them! By the way, why doesnt everyone own a Scott Adict CX cross bike? Funnest ever!

An
Review №49

Excellent customer service, will definitely be stopping by again.

Br
Review №50

Technicians are knowledgeable and very helpful.

Wi
Review №51

Best bike shop in Bend!

Dr
Review №52

Kevin, Todd and the team were very helpful in getting my family and I setup with XC/Nordic Classic and XC skate skis. Local friendly service, great skis, a super value. If you want help getting on the snow with the right nordic ski, checkout their website or walk on in.

Ap
Review №53

Greatest bike shop ever, amazing customer service and great location!!

Je
Review №54

The only bike shop Ill use. Outstanding customer service!

Sw
Review №55

Helpful and knowledgable

Information
12 Photos
55 Comments
4.9 Rating
  • Address:157 NW Franklin Ave, Bend, OR 97703, United States
  • Site:https://www.webcyclery.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 541-318-6188
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
  • Ski shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
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