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Auto Body Concepts
61585 American Loop, Bend, OR 97702, United States
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Auto Body Concepts
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da
Review №1

My car was struck and this company was in my insurance network for covered repairs. They took care of the work and our vehicle looked better than the day we bought it. Work was done and completed on the promised timeline, couldnt ask for much more. High-quality work done as promised and done on time.

Ma
Review №2

I had a hit in run in a parking lot while grocery shopping, that happened on my birthday. Auto Body Concepts was able to get me in right away for an insurance quote and on the schedule. The work they did was top notch and I got my car back a day earlier to expected! I have used them in the past with the same experiences. I even got my car back with it fully washed and wiped down on the inside! Thank you Auto Body Concepts for your amazing work! I would recommend to anyone even those from the other side of the pass.

re
Review №3

Jason was great to work with! He made my car look like new again, even cleaned the interior for me and buffed out a scratch not from the accident. He went above and beyond. He made it very convenient to leave it there for repairs while we were gone on vacation, finished the work quickly while we were gone, and allowed us to leave it there until we returned from our trip. He took any stress out of the experience. I highly recommend them!

st
Review №4

From the day our car was towed in Brian Kept us up-to-date and informed on the progress brought it in under time could’ve been a better place to do business with

ka
Review №5

Ryan did a great job of seeing us for body repair. Communication was top notch and they were able to meet my deadline. Fabulous work was done and could not be happier. Office staff was kind, polite and very friendly.

Ca
Review №6

My car was returned beautifully repaired and clean, looking brand new. They accommodated my being out of town and having he car ready when I returned. The staff was very friendly..

Ra
Review №7

Excellent customer service! I did t want to rent a car while they were working on mine. They took me home after dropping my vehicle and then delivered the car to my door once it was finished a day early! Their work was impeccable! I would definitely recommend!

So
Review №8

Auto body concepts was very professional, honest and had excellent service! Our car was done 4 days earlier than promised and Brian was a great communicator! In addition to texts, Brian called us so we always knew what was going on. I highly recommend auto body concepts. Thank you for your wonderful service.

C
Review №9

Auto Body Concepts is amazing. Everyone is so friendly and professional. I spoke with Mary and Ryan and they were both great. The communication there is fantastic. Had to have my front bumper replaced and got my car back in 2 days! I am very happy with the work and the whole process. Thank you!

Ba
Review №10

The front end needed replaced and painted as well as replacement of the windshield. They were very nice and kept me informed of everything that needed done. Their time frame was reasonable and actually a day early. I would highly recommend them!!!

RO
Review №11

Took the truck in for a window repair and tinting repair. Excellent service and great people. This isnt the first time Ive used them and have not been disappointed with the service or quality Any of those times. Definitely Top Shelf all the way!

Ch
Review №12

Very professional and helpful staff, kept me informed on every step of the process .

Ma
Review №13

Dropped my car off in the morning and got it back same day. Awesome

Be
Review №14

Everyone was very professional and friendly - easy to work with. Communication was frequent and relevant. Car was done early. Really appreciated the attention to detail.

Sa
Review №15

Wow, Auto Body Concepts is amazing. After a fender bender in my Subaru Outback I went in for a quote. They scheduled me for the next Monday and my car was ready by Thursday! They were professional and timely and so easy to work with.

Fo
Review №16

Auto Body Concepts recently did a repair on my sideswiped truck (fender replacement, door repair, paint both pieces), and they absolutely get two thumbs up from me. I dropped the vehicle off on Monday, and it was ready Friday morning. They contacted the insurance company to make sure all was covered, and kept me up to date daily with work progress, via text messages . Wow. Ive never seen this sort of on-top-of-it communication, and promptness, from any local business. Oh, and the truck looks great. Like I said, two thumbs way up.

K
Review №17

Really nice people. Honest and trustworthy. They always take good care of me and my car.

Ti
Review №18

Our car had been vandalized by spray paint. Autobody Concepts was able to remove the paint.

Mi
Review №19

Great customer service, finished work ahead of time, fixed bumper and it matched the rest of the car perfectly. Great work!

Do
Review №20

Ive used Auto Body Concepts now for two repairs on my truck. Their level of communication was even better the 2nd time around. The entire passenger side of my 4Runner was damaged by an Elk. It looks brand new now. Very happy with the service.

To
Review №21

Work is the best. Go over and above what is necesssry. Keep you informed as work progresses. I highly recommend Auto Body Concepts.

Gu
Review №22

Jason was awesome and did an amazing job repairing my car. Very professional and courteous. Would highly recommend to anyone seeking auto body repair.

Mo
Review №23

The team at Auto Body Concepts did a fantastic job putting my Corolla back together. I dont usually go out of my way to review, but they were all so lovely to work with, so communicative and professional, and seem like a really honest and skillful group of people. They worked overtime without being asked, and got my car back to me in a much shorter time than I expected. Really couldnt have asked for a better experience, and would absolutely go back here next time someone smashes my door ;)Thanks for everything guys, you were truly awesome!

Li
Review №24

Very crowded but they were efficient getting our estimate done

sc
Review №25

Auto Body Concept was on-time, professional, and communicated with me every step of the way. I would absolutely recommend them based on my experience.

Ru
Review №26

Absolutely incredible service and repair! Above and beyond in all facets, couldn’t be happier. From start to finish, communication was awesome, work was top notch, finished ahead of schedule, and to top it all off, an unexpected washing and interior cleaning! True professionals and masters of their craft, you won’t be disappointed in choosing them for your repairs. Thanks again, ABC crew!!

Er
Review №27

Great people there. Friendly and professional.

Ko
Review №28

I cannot say enough about how great my experience was with Auto Body Concepts. Id been rear ended and my car had significant damage, which meant dealing with insurance. ABC handled it all while looking out for my best interests throughout the process. I received a text every day keeping me up to date on what was happening with my repair. If there was an issue, or trouble getting a part, etc., I would get a phone call explaining. My car was ready when promised and, to my surprise, cleaner than it had been since I bought it new!! I will recommend Auto Body Concepts to everyone! They have life long customers in me and my family!

Lu
Review №29

Auto Body Concepts did an amazing job from start to finish with my recent bumper repairs. My truck looks brand new as it did before a small accident. Their customer service is great and the quality of work will have me coming back in the future if their service is needed. Thank you!

Ja
Review №30

They were fast always updated me on the progress and fixed my truck as good as new and cleaned the inside!

Ti
Review №31

This is a terrific body shop and I could not be happier with the work they did and their overall professionalism.

De
Review №32

We found Auto Body Concepts through our insurance carrier. They were terrific from start to finish and made the experience much more pleasant than it could have been. We were informed about the progress, and the car was finished early and returned much cleaner than when I dropped it off. Brian was excellent to deal with.

Hi
Review №33

Great communication and excellent work performed by the shop!

Ro
Review №34

I had significant hail damage on half of the brand new F150. I swear it was like magic. They got out every single dimple down the entire side of the truck, roof and hood. Then they detailed the truck as well. Very happy

Fe
Review №35

3rd time taking my vehicle to ABC and couldn’t be happier. They always manage to do an outstanding job and I appreciate it!

Ki
Review №36

Excellent customer service, and communication with friendly and knowledgeable staff. Exceeded expectations for safety with Covid guidelines. Repair work looks like brand new and completed sooner and anticipated. Highly recommend

Br
Review №37

Ive had work done on my vehicles there a few times and Ive never been disappointed. They have always done excellent work. I highly recommend them.. Thanks again Auto Body Concepts!!

Jo
Review №38

I hit a deer and the hood, front panels, and passenger side mirror all needed replaced. Some connections inside the panels needed replaced as well. They gave me an estimated comedian time, and kept me updated. Whenever something came up, they let me know. The paint match was really very good. They even fixed a dented in panel on the back end that wasnt part of the accident (it just needed popped in).My car was clean and beautiful when I got it back. Doesnt even look like it was in an accident.

Da
Review №39

Fixed my 4Runner at a reasonable price. Friendly staff and quick service. They even washed and vacuumed the vehicle. Highly recommend!

Su
Review №40

Very nice and very helpful. Kept me informed the whole time, worked well w/ my insurance company.

Mi
Review №41

Great service all the way

Ca
Review №42

These folks will take care of you in a professional and friendly manner. Unlike other shops, someone ALWAYS answers the phone. Their time estimates of getting work done is pretty accurate. Very efficient in dealing with insurance companies and private pay. They go the extra mile to make sure your vehicle looks and functions better than before and wont let a mediocre job leave their shop. Cant recommend enough.

Ry
Review №43

Great experience. They always take care of me. Thanks

Ka
Review №44

This is the third car that has been repaired by Auto Body Concepts, the do excellent work & are a pleasure to work with! I highly recommend them!

Ru
Review №45

Best body shop in town!

Ro
Review №46

Great company! I needed work completed on my jeep, since I was struck from behind. Scheduling was easy, and quick. They are popular so you may have to book out a couple of weeks. The work was very well done, and the company was professional from star to finish. Not only did they complete their work on time, they also detailed my car. Im Old school, so quality matters, as does a professional approach. This company shines in both areas. Really if youre looking for an auto body shop this is it. Not only will I gladly recommend them, they are my first choice.

Bi
Review №47

Dont even begin to look at another body shop ... first rate customer service and work! Staff is professional and provides updates so you dont need to call them!

Na
Review №48

Service is great. They are honest, friendly and helpful.

Da
Review №49

I have used Auto Body Concepts twice and both experiences were extremely positive. The workmanship and customer Service provided by Auto Body Concepts is fabulous!

JR
Review №50

I was super impressed with Auto Body Concepts. Our brand new Volvo got the front end smashed up pretty good this last winter from a head on collision. I thought the car would never look the same again, but apparently I was wrong. I did my research and picked Auto Body Concepts because I saw they had good reviews online and were a preferred provider by my insurance company.They did an incredible job putting the car back together. There was a lot that had to be done and they did a wonderful job. The paint was matched perfectly and we have had no issues with it and it has been 5 months since the repairs. As a bonus we had a panel start to come off because of the sweltering heat and they put it back on at no charge. I worked mostly with Brian and he was an absolute pleasure to work with. I highly recommend!

To
Review №51

Intake process is very smooth, estimators are professional.

Ch
Review №52

Professional, done a day early, my car looked amazing inside (they detailed it!) as well as outside where they did the body work!!

Ke
Review №53

Cordial and professional during the estimate, which, combined with other reviews, was why we went with this company over two others. Communication during repairs was excellent. Our truck was fixed in a timely manner, and it looks fantastic. We are very pleased with the service provided by the folks at this business.

A
Review №54

I got my high end vehicle repaired here a few months ago because they were direct with my insurance company and the work would be guaranteed. While the repairs initially looked really well done, I noticed a few cosmetic issues recently (small paint crack, runs, and chipping) which should be no problem for them to address. Upon contacting the shop, they took weeks to get back to me and made me jump through hoops only to speak to someone who was completely dismissive & couldnt have cared less about me or my car. The shop ultimately refused to warranty the work and denied repairing the area even though it was on my final repair bill that my insurance company paid them to do. If you love your car and want quality work done, dont even bother calling this shop. I understand imperfections can happen, but I also understand that most shops will fix their mistakes- and this one I guess doesnt for some reason.

Le
Review №55

LOVE LOVE LOVE!I just picked up my car from you guys and I am so happy with it!I got hit by a deer back in May and the poor thing did a number on my car.After such a traumatic experience it was really awesome being treated so well by these people. They got it in and out quickly and even detailed the inside of my car which was such a pleasant surprise! I will always recommend you guys!

Ca
Review №56

They did an amazing job and only took a couple days

Ja
Review №57

Skidded on some black ice coming down from Mt. Bachelor and ripped off the front bumper when I hit the snow bank. A friend recommended this shop. After taking their quote to my insurance company, I was happy to learn that they also had really good things to say about ABC. They had the work completed in the time frame they had stated, and I was overwhelmed to see that they also completely cleaned my Jeep inside and out (I have a hairy German Shepard!). Everything (especially the new bumper) looked AMAZING!

Ro
Review №58

My wifes BMW X3 had a dent right on the body line. I went to multiple auto body shops and they all said that it was going to be a hard one to fix given the location of the dent. I decided to go with Auto Body Concepts and I could not be more happy with my decision! Not only does my car look perfect, you cant even tell there was a dent (and they matched her silver paint perfectly), but they cleaned the interior of her car. It hasnt been this clean in years. I would highly recommend Auto Body Concepts to anyone. Great work, great people, and very fair prices.

Ja
Review №59

Love these guys! Car looks awesome! Thanks!

Ma
Review №60

Best place in town! Almost 42 years in business for a reason!

Na
Review №61

The body work was perfect and the car was immaculate inside and out when we picked it up. Fast and friendly service too.

Da
Review №62

They were able to get me OEM parts for my car at no additional charge to me and got my car back to me in a timely manner!

Di
Review №63

Great service and great repair

Ci
Review №64

All of the above. Add, friendly and personalble

Jo
Review №65

This is the second time I have utilized AUTO BODY CONCEPT in Bend to do the work on my 2012 Subaru Outback. They did a GREAT job each time A+ and their customer service was A+. I have been to other body shops and ABC is THE BEST.

St
Review №66

Took a relatives car to Autobody Concepts (AC) for repairs to front end collision damage. Staff was spot-on in estimate and communicative about time for repairs. Checked the car in and they worked their magic for 1 week which is what they forecasted. We paid AC for the $1000 deductible and drove home. Car was shiny & like new. Then, AC received an adjustment check fm insurance. They called and immediately refunded to us. Very honest. Great craftsmen. Will use again. :)

Ob
Review №67

First and foremost, Im a car guy. Above that, im a Mopar Guy! My car isnt just a car. Its an extension of my soul, body and a member of my family. I do most of my own work on my vehicles and keep them in immaculate condition. So im very particular about who touches my vehicles.Unfortunately, during this normal, icy winter season the wife had a small oopsy moment and ended up doing a little damage to our car that required body work. I discovered Jason and Auto Body Concepts through word of mouth from friends that said I would like their degree of work. My friends were right!Jason runs a tight ship with great customer service, attention to detail, and delivers as promised.From a fellow small business owner, and Mopar Car Nut, a big thank you to Auto Body Concepts for giving me back my car the way I was hoping to see it after the repairs: PERFECT!

Ke
Review №68

Fast

Information
4 Photos
68 Comments
4.9 Rating
  • Address:61585 American Loop, Bend, OR 97702, United States
  • Site:http://www.autobodyconcepts.com/
  • Phone:+1 541-382-8678
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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