Su
Subaru Service
11635 SW Canyon Rd, Beaverton, OR 97005, United States
Comments
Sh
Review №1

My salesman was Eric Montoya. He was very helpful. Made the process pretty painless.

Ca
Review №2

I’ve been taking my car here for years for service and they’ve always done a good job. Reasonable price. Also, shout out to Rolando who is always on the ball keeping customers informed and moving things through efficiently.

Ju
Review №3

Ive had mixed experiences with service departments at various Subaru dealerships. My recent experience with Carr Subaru was excellent. The service reps were knowledgeable and efficient. They explained procedures, costs and time frame. They called me with an update when they said they would and clearly explained what was happening. I was impressed with how thorough the tech who worked on my car was. I will return to this dealership next time I need service.

Ki
Review №4

White glove service. Brought my Subaru in for its for oil change. They were fast, courteous and thorough.

Ky
Review №5

The service department made getting the maintenance scheduled very easy. When I expressed a concern about how long my car would be needed, they offered a loner car for no cost. There was a mix-up on when my car would be done and more work was required to fix an issue identified during the maintenance so they allowed me to keep the car another day.

Do
Review №6

Always a great time working with service! They take good care of me.

Om
Review №7

Quick service, easy access, SUPER friendly staff!

Vi
Review №8

Oil change service was not great last time. I understand dealships charge a lot more but then they need to be transparent about it. Anyway, I go to this one because I bought my car here and that experience was awesome.

Om
Review №9

Great service, today Andrew was a big help with my vehicle in the express lane

Ro
Review №10

They were thorough in their review of services to be done and provided recommended services at a future visit. Staff was polite and quick.

Al
Review №11

Always great service when I go in for an oil change. Got an oil change yesterday and today one headlight wasn’t working. When I called to double check that the tech checked my headlights during the oil change, Shelby in the service department told me to swing by and she’d have the bulb replaced free of charge. I wasn’t sure if it was a fluke or if they just didn’t get thoroughly checked. Really appreciate that gesture, definitely did not expect that. Thank you!

77
Review №12

I brought my 2014 BRZ for replacing the cam carrier. It cost 2800 dollars for the whole replacement because my car was just out of warranty. Luckily I met one of the staffs Shelby, she told me to call Subaru of America see if they can cover the payment instead I pay out of my own pocket. So I called and they covered 2500 and I only needed to pay 250 because Shelby also gave me discount for the service. She saved my day and the service was just amazing. I’d def recommend to this place if you need your Subaru fixed or checked.

Am
Review №13

I just dropped my car off for service and they were very helpful and very nice. They also were able to squeeze me in last minute because of the severity of the issues my car is having and Im very grateful for that. Not having to drive an unsafe vehicle while waiting to get it in for repair is relieving. I havent had the work done on it yet so a review for that will come later.

Ga
Review №14

Express service at Carr is terrific. Fast, and no appointment needed. Just another reason why I love everything about my 2020 Subaru Forester...which I bought from Carr. Great dealership...

Ka
Review №15

Fast and thorough. Super friendly. Extremely efficient.

La
Review №16

Very good Covid precautions. Theyre always quick and upfront about costs. I always take my subaru here.

Br
Review №17

Nice friendly helpful staff. Very professional

Sk
Review №18

They are so on it! Efficient, friendly, and quick. I will always take vehicle here!

Jo
Review №19

As always, outstanding service, detailed explanation of service needed and cost of maintenance. Everyone is friendly, courteous, and mindful of customer needs.

An
Review №20

Always friendly, always on time!

ly
Review №21

This is the only place I take my Outback because the service is so great. They are fast and friendly and my car is always so clean when I get it back

Me
Review №22

Love the staff and service is excellent. Just wish I had been made aware of how long services would take before I went.

Ma
Review №23

Better than many service departments. Decent waiting room. Good coffee/tea setup.

Ma
Review №24

Quick, efficient, and did not push unnecessary services!

Ch
Review №25

Safe, reliable, drop in oil change. Less than an hour! Fit perfect into my busy schedule.

Ma
Review №26

Fast service and had exactly what I needed.

Ji
Review №27

Also requested thermostat be left out. They accommodated. My 98 wagons flat 4 turns 7k rpm...every day

Ku
Review №28

System set up for social distancing and efficient service. With an appointment I was in and out within 40 minutes for an oil change, tire rotation and filter change.

Gi
Review №29

Express is great. In and out in no time

Ch
Review №30

I wish I could give these guys six stars. They went above and beyond. My appointment was for 8 am, I arrived 20 min late (little one in tow and traffic). I was there for 24,000 maintenance service. I was done and out the door by 9am. I really appreciated the speediness. These guys are always super nice and check in with me often on updates. Total cost $169 for maintenance and air filter replacement. Didnt need the tires rotated so they left that out. A little pricey but Id rather go here and get it done right and fast.

Ka
Review №31

Pretty decent waiting area when you want to wait. I still have issues when you bring your car in, you walk in and everyones just standing at their podium looking at you. Where am I supposed to go? They ask me who my adviser is. What is this, grad school? Just check me in whoever is free. Its a bit of a put off.

Rh
Review №32

Great people..great service..good job during the pandemic!

da
Review №33

Amazing serice

Aa
Review №34

They do not follow sanitizing process

He
Review №35

You can not find any better salesperson than the one we choose at the Beaverton Subaru Car dealership. His nickname is KK!!He explained everything to us and made this whole transition fast and smooth. He even gave us free full tank gas in our brand new car.He listens twice as much as you talk, and treats you as his family. He thinks what your think, and even go beyond your concerns. He never let you feel disappointed or bored. He always follow up and be the last face you see.We highly recommend KK to be your valued customer service representative when you want to make any purchase or trade-in decisions.

St
Review №36

Branded Palmer is the best. Very helpful and calm. He was able to help me feel better even I was under stressed. Got everything done in a timely manner.

Sy
Review №37

Excellent service.

Do
Review №38

Fast & efficient routine service! Extra thorough advice to a headlight question I asked.

Yo
Review №39

Free multipoint inspection helped me get old Forester checked out and safe to drive. Super quick and friendly service. They even topped off fluids and everything. Tea and coffee available with WiFi to wait. They are a busy location so schedule the service if you can to get you in and out quicker.

Ch
Review №40

They listened and where very helpful.

za
Review №41

Service Department is amazing! Great service and the Technicians are on another level!

No
Review №42

Can not pill have not used it yet

El
Review №43

Easily the best customer service Ive experienced with car services. I always recommend this place. They go above and beyond to help you and everyone is so friendly.

D
Review №44

Courteous, reasonably priced, and competent. I go there because of my extended warranty, but they have never steered me wrong.

Ra
Review №45

Oil change, quick and professional.

Ga
Review №46

Best part owning a Subaru is their total service! Our cars computer reminds them and us!

Gw
Review №47

Great service, not more expensive than competitors, comfortable waiting area.

Ed
Review №48

Ask for Brandon in the service department

Li
Review №49

Great service

Av
Review №50

Nice and quick service. Polite staff.

Ja
Review №51

Great service and nice waiting room A+++

D
Review №52

Brandon in Service the department goes above and beyond to help customers. Highly recommend

Sa
Review №53

Best place to buy a Subaru and the service is Super

St
Review №54

Slow, expensive, and just not worth it

Ro
Review №55

Quick service with a smile

Jo
Review №56

Very good service

Ra
Review №57

Awesome

Te
Review №58

Excellent

Information
58 Comments
4.7 Rating
  • Address:11635 SW Canyon Rd, Beaverton, OR 97005, United States
  • Site:https://www.carrsubaru.com/
  • Phone:+1 503-520-4102
Categories
  • Car dealer
Offerings
  • Oil change:Yes
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