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Walmart Auto Care Centers
4900 Garth Rd, Baytown, TX 77521, United States
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Walmart Auto Care Centers
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Je
Review №1

Customer service was great, got me an appointment at the last minute to replace all 4 tires and at an awesome price!

Ke
Review №2

Stay away from this place and may the pigeons use this store as a defectorium. May 4th 2019 went to get a Pit Crew oil change advertised for 20$ online and at the store. Although, at the store, the Pit Crew oil change price was not listed inside. The woman making the order ticket trying talking me into more service and a higher price for something I did not need. Basic oil and filter change was all I needed and the Pit Crew Change fit the bill. Was told two how wait, so I go into the store and shop. They never called me and I have to go back and ask. Low and behold, they say they cannot do the oil change because the plug was stripped and they would not touch it. I knew the plug was not stripped and took it somewhere else. The attendant took the plug out and we photographed it (seem photos). Walmart service did not want to fool with it because they would not make enough money and so they LIED about the stripped plug and wrote on the service order (See photo of service order) that it was stripped. They had plenty of other people getting service so why waste their time right! Thanks Walmart!

La
Review №3

Auto center no one ever helps you. You have to go inside and today they didnt have the oil I usually get that only cost &50 so they wanted me to use a different oil I have never used before and it was $100. This is the second time I had problems here. Will never use this WalMart again.

Ke
Review №4

Tried to get a tire changed 40 minutes before closing time, nobody knew anything told me to ask the manager. I asked the manager she didnt know anything. Horrible employees WalMart has in automotive.

Mi
Review №5

Unknown why this came to me, for I have never used Walmarts Auto Care in any of the states of the United States of America. Thanks.

ai
Review №6

Nice people just took a while

ca
Review №7

Friendly and knowledgeable

Da
Review №8

My experience with the care care service has been ok. I mostly do purchases of wipers, oils, filters, etc. They have a key maker so you can bring in your keys and get copys made which is very convenient. As for the services provided for my cars, I do all myself. I have no need for it. But I observe how the guys work and its safety first. They do well with any services. They have installed tires for me and that has turned out just fine with no concerns.

Ja
Review №9

The lady cashier, and Brandon Made my experience great by taking care of the issue that I had with a previous oil change there. These guys went above and beyond.

Ma
Review №10

I pulled in around 4:30pm and waited while an employee constantly looked over and never acknowledged my being in line. Finally about 10-15 minutes later (thinking maybe he and his partner are the only ones working) someone comes out and let’s me know they aren’t taking anymore tire issues today. Granted I’m next in line and their shop doesn’t close until 7pm. I literally just need a tire replaced.... I’ll never make the mistake of buying tires from Walmart again. Discount Tire has been the way I’ve bought tires for years and I regret changing it up this time around.

Er
Review №11

Went to buy tires. We left the car. Returned 2 hours later. The manager in charge said they made a mistake an dont have the tires. I asked why didnt they call an tell us so we wouldnt be waiting. No response. Then I asked when will the tires be here? She said maybe next week.. I asked did she order the tires? She said no.. I am pissed. I could have ordered the tire on Walmart web site an it would give me a time an date. This manager was too lazy an to caught up following one of the male employees for either of them to do their job an get the tires.. We went to discount an bought them.. These two people need to be fired. Its employees like this that make a business unsuccessful an push people into other stores... Plain lazy, an basically thiefs because they are getting paid to lay on the clock an not do their jobs.

As
Review №12

Cashier was very friendly, however, i dropped my car off for a battery. A technician called me back to say i needed a different battery which was double the price. My fiance then went and purchased the original battery we told them to install, and he installed it himself and it worked just fine. This really really upset me! So i wont be returning.

st
Review №13

Needed a car battery cheap. Wal-Mart had the cheapest. The battery did what I needed. Perfect

em
Review №14

After an oil change a few weeks ago I was driving around the area when my car completely stopped running. To my surprise, I found out there was NO OIL in my engine. It was completely empty. I go every 3,000 miles and it wasn’t even at 2,000 miles yet! The men who had my car were very unprofessional from the minute I got there. Would not recommend this place to anyone.

Ad
Review №15

It couldnt work on my car

Da
Review №16

2hrs for change 2tires lost time

Ro
Review №17

New car battery at half price after Christmas sale

Ca
Review №18

Not open for days now... have flat need tires walmart tires closed

Pa
Review №19

Awesome service and the wait time is less then an hour thats why I keep coming back

La
Review №20

I got a tire from Walmart the manager Aritzy was a big help! Great service! Thank you

Ro
Review №21

Excellent turn around ... New tire replaced in less than 20 min. WOW ..WALMART RACING CREW.

Jo
Review №22

I guess there must be some kind of trick to getting service at the auto center that I am not privy to. 1st experience, went for an oil change and pulled up and waited 30 minutes for someone to acknowledge us at which time we were told it would take a few hours so we left. Today, we pulled up for tire checks and air. They were not busy, 2 cars for an oil change and one car inside for tires. We were the only car outside waiting. We stood there for about 20 minutes outside the car. Technicians repeatedly walked by and no one said a word. Apparently they are lazy and only want to do the bare minimum here. Im sure the auto department is lacking in producing numbers, and if this is what it takes to get service, I question the service itself. Lesson learned, you had two opportunities and Im done.

ad
Review №23

Good guys worked with us, stayed late to fix tire situation...

De
Review №24

Had what I needed, fast checkout and friendly cashier.

Gl
Review №25

Great prices, great customer service

Ev
Review №26

It wasnt much to be impress about. Thought i was dealing with experts the oil changing maintaince guy couldnt even turn a nut to even start the job. Whole crew of youngsters who need supervision.

Bm
Review №27

Nice oil change...😎👌

Vi
Review №28

I pulled up to the location 15 mins before they were about to close. I was from out of town and had caught a nail I asked the guy if they could patch my tire and he said no because it would take 30-45 minutes and they were about to close in 15. Sorry excuse for customer service good thing I found a NTB close by that helped me out 10 mins before they closed without hesitation. If I could give 0 stars I would.

St
Review №29

Took a 2018 Kia in for its first oil change. A few days later I noticed an oil stain on the driveway, checked the oil and found it was about 1 quart low. Put the car on ramps and checked underneath. I FOUND THAT I COULD TURN THE OIL DRAIN PLUG WITH MY FINGERS. They took about an hour and a half to do an oli change and couldnt manage to tighten the drain plug.

Mo
Review №30

These people suck! They never lubed like they were supposed to... So i let the manager know. He was curtious and gave me a free oil change... But the next time i came... The oil cap was not put back on... My husband was dying at the time and the missing cap was not noticed til i got air into my lines.I just dont trust them anymore. Be very leary of these workers.

Th
Review №31

Awesome, called in advance they had everything waiting!

Ma
Review №32

Got my oil change done and it was less than 30 minutes. They did a great job . Excellent customer service

Jo
Review №33

Fast and friendly service decent pricing all around good experience

Gl
Review №34

Lazy employees ... when i call to try to stop by and get my tires changed the lady at the desk told me not to, because they were really busy. stop by next day and the guys in auto care were lazy and didnt had cars on shop ,they didnt even touch my car at all but still make excuses to not do the job and change my tires. after 2 hrs of waiting finally said they couldn’t change my tires i had already bought online .. all they had to do was installed them... will never go to walmart auto care they only hire lazy employees. 1st time in walmart auto care ... and last time...

Sh
Review №35

Theres a big sign advertising quik oil changes...Ive been here almost 2 hours.

Jo
Review №36

Had the tires I needed at one store, but couldnt mount because missing weights for balancing(?), Had to go to another store for mounting.

El
Review №37

Incoherent uneducated employees that dont know an oil cap from a baseball cap. Short staff. Took forever, 1.5 hours to be exact. Dont waste your time here. Also they put the wrong oil in my car.

Ge
Review №38

I arrived and was next in line for oil change. After 1 hour I checked in . Still hadnt started. It took almost 2 hours. Plenty of employees, watched them crawling, joking, talking, not ran efficiently at all. So disgusted. I barely made my next appointment.

Ce
Review №39

Terrible terrible TERRIBLE!!!! They left our oil cap off and oil was spilling out all over our engine! We were lucky enough to just be going 4 minutes down the road to NBT and they let us know, checked the oil level and cleaned off all the oil because it can start A FIRE!! Will never be going back to this place again!!

De
Review №40

It was horrible...i never want to go there again

N
Review №41

Friendly and decent timing.

Ka
Review №42

Closed earlier than expected. Dont ever park in that area. They close it up and then you have to walk all the way in back and in darkness.

Fa
Review №43

Not happy they cant help me with service here

Ja
Review №44

I just good place

Da
Review №45

Mrs. Robert is the best!

Dj
Review №46

They took care of business. Especially Justin Alejandria and Chrissy

Pe
Review №47

Pretty fast service

La
Review №48

Bought 2 18inch tires for $25 brand new!!!!

Va
Review №49

They dont care about the customer. A oil change can take 4 hours.

An
Review №50

Get what you want 24/7

Ra
Review №51

Alma and Precious are great workers

El
Review №52

Great service

Jo
Review №53

Untrained employees they never put in the correct oil they are understaffed as well

Au
Review №54

Came by the tire and lube center 3 times to get my oil changed. I was turned away each time for random reasons. Not worth your time.

Pr
Review №55

Love it here

Wi
Review №56

Pricing ok

Qu
Review №57

Sad just sad

Ca
Review №58

Walmart Auto Care is the best service around

Je
Review №59

The wait time is lonnngggg

Ro
Review №60

Great service

Mr
Review №61

Tires, yeah!

Ja
Review №62

Never good

St
Review №63

Ok

Ma
Review №64

Great

Sa
Review №65

Luv it

El
Review №66

There is everything I love everything in Walmart

Ju
Review №67

Excellent

Information
7 Photos
67 Comments
3.5 Rating
  • Address:4900 Garth Rd, Baytown, TX 77521, United States
  • Site:https://www.walmart.com/store/194-baytown-tx
  • Phone:+1 281-421-5864
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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