I got my makeup done for an event at Security Mall two weeks ago. The makeover experience I had that day still boils my blood. Makeup artist in this place is very unprofessional, very rude, just terrible. I did my makeup for my child’s event with this lady, dont know her name but she is the one who can’t speaks clearly. I don’t know who hired her to be a makeup artist, she literally put 10 pounds of makeup on my face and made me look like a cake! I asked her to do my eyebrows, she doesn’t even know how to do it, the lipstick was everywhere, under eye concealer made me look 10 years older and on top she had the nastiest attitude when I asked her to fix it. With this horrible makeup the price they charge is super high! Neverr go there, I ended up leaving with tears and wiped everything off in my car. I wish I could have gotten my money back but didn’t wanted to deal with the nasty mouth women. Please do yourself a favor and find a freelancer to do your makeup, it will be way worth the money! This place is trash!

I’ve been coming here for YEARSSSSS and if you want your face to be on fleek come to STARFACES BAAAABBBBBYYYYY! Customer service is GRRRREAT!! I promise you will not be disappointed!!

I loved my makeup by Macy at white marsh and she just has the best bubbly personality ever! I will be going back to her soon.

Love starfaces amazing company. I’m not a bug makeup person but I always go there for my brows and lashes. The atmosphere is very welcoming and the makeup artist have great customer service when it comes to tending to your concerns and or needs. Definitely recommend if you want a natural look or a EXTRA EXTRA SLAY

Got my lashes done at whitemarsh location , never again ! My natural eyelashes are completely gone .... she used way too much glue to the point it was dripping in my eye . I do not recommend

SHAY IS AWESOME!!! She made me look and feel Spectacular!!! AWESOME JOB❣️❣️❣️❣️❣️❣️

Met Star for the first time at Mondawmin.Very personable and professional when she did my makeup.Giving me flawless eye candy for my baby shower making my photos impeccable.Would definitely reccomend...A little pricey. But you get what you pay for.The look she gave me was perfect for my face and personality.Kudos Star! Keep up the great work and God bless!

The one in white marsh is terrible. Unprofessional s hell. I her there at 6:40,pm. They close st 8pm. 1 person is there getting eyebrows only.she states its too late for her and alder is ready to leave. This is 2nd time and I am Mad

No One showed up at the store on Fri April 9th! My sister needed her makeup done on this day for her wedding...no one called her back. I messaged this lady on her IG page and left a comment which was deleted... Why did you delete the truth!? This is bad business and I wish I could give ZERO 🌟 people wonder why black businesses arent supported. Never again!

I always go to star faces to get my eyebrows done and I LOVE THEIR WORK my brows be on fleek for a week. I honestly need to just buy the brow tint from them so I can save money. But it’s always such a welcoming experience when going to starfaces from the customer service to the beauty professionals making you feel like y’all actually bestfriends while they’re doing your face. Keep up the good work

Love everything about it....they are sweet, they take their time, clean everything in front of you and so much more. They are a black owned business...!!!!

Very professional went and got my lashes done and they were perfect as always. I find it funny within the last couple days ppl have been coming on here lying about this lady’s business. Tell ol girl with that herpes on her lips trying to say she got it from StarFaces she’s not fooling anyone

Worse customer service. They had a new employee doing lashes. She was definitely not a “people’s person”. No hello how are you doing. She did not know how to put the lashes on. On one eye the lashes were so spread out short long then short again. The other was a little better but they both were not tight. I thought she had more to do...nope she said she was done after earlier saying she wasn’t down with the first eye. She got mad because I wasn’t satisfied. I was able to VERY easily wipe them both off (hence not on tight at all), and go on about my business. She just had an attitude the whole time. I can accept her just training and not knowing what she’s doing but to have an attitude is not acceptable. Going back to my usual. Thanks but no thanks .

Awesome service and awesome experience all the time very professionally done. Our favorite place to get makeup, eye lashes, eye brow tinted and much more.Our makeup artist was awesome.

REALLY BAD CUSTOMER SERVICE, UNPROFESSIONAL AND UNSANITARY!DO NOT GO HERE! 4 LADIES GOT BACTERIAL INFECTIONS FROM THEM NOT SANITIZING THERE EQUIPMENT AFTER EACH CLIENT AND THE OWNER DID NOTHING ABOUT IT!

Great customer service!!!!!! I have had nothing but great experiences

Do not go to this place ⚠️

This place apparently has given multiple women bacterial skin infections. Be safe out here!

Gave several ladies bacterial infections on eyebrows. DO NOT come here

Considered making an appointment but apparently many customers have gotten bacterial infections from unsanitary tools here... ):

The owner of this place so ghetto ratchet everything you could think about in above about this woman .I would never go get anything done with that type of attitude’n

I ONLY gave this business 1star because they were playing good music,....but other than that the employees and owner were very rude, impatient and highly unprofessional, first and LAST TIME COMING HERE!!!!?WHAT A TOTAL WAIST OF TIME AND MONEY,.... PERIODT!!!

My makeup was rushed and didn’t even match my skin tone ended up having to take it off. I wish I could post a picture on here to show it

Dirty clippers my friend got her eyebrows done and got a yeast infection on eyebrows

They really need to SANITIZE their equipment /razor . someone might catch something worst then a bacteria infection 🤢

Claims of bacterial infection are coming from clients of this place

Unsanitary and very ghetto unprofessional people

I’ve gotten my makeup done here before for my book commercial last year and had a great experience. I’m not sure who the new wave of people are working now but I just left with the most horrible customer service ever. I needed a full face for an audition and had two people waiting in front of me. I simply asked to go to another store while I wait. The artist working never explained that I would lose my position in line. When I got back after TEN MINUTES. I saw there was another woman in the chair and understood that I should wait since I walked away. After asking if I was next after that another artist put someone in front of me again after telling me I was next. I’m extremely late for my audition because of this. 3/16/19 12-12:30pm.

Customer service is a no for me.

Very rude and unprofessional. I went and the makeup artist told me Wait I havent put my face together yet... Wow really who does that?!!!Then she proceeds to shave off my beautiful eyebrows. I told her not too!!! That they had just been done a week prior. Now Im sooo depressed!!!!! Never ever go here

I love starfaces!!!! They have the best customer service!!! I love all of their Qutie collection products it matches my skin so perfectly! They are definitely the only place that I could ever go to to feel beautiful and the bundles were very full and soft !!!!

My makeup was caked on. It was a mess i really wanted to cry on my prom day it was horrible! They were super nice but the makeup was a mess. Never again

Got my eyebrow done and they were DEFINITELY uneven although, the girl tried to tell me differently. It’s a no for me dude.... dirty clippers and giving clients infections is also a big no no. This business screams health department ...!!

I visited less than a week ago to have eyelash extensions and was guaranteed two weeks of lasting lashes. In fact, the girl told me if I had any problems I could return and she would replace them. I went back today and explained to a new employee what happened. She told me to come back in 30 minutes in which I did then she had me wait an additional 20 minutes. When She looked at my lashes again, she told me it was only a two day window for guarantee and that I would have to pay to have new ones to be installed. I refused to pay again and left. These are faulty and un professional practices and no one should be guaranteed two weeks like this if they are unable to honor that. She didnt apologize for my wasting my time or even consider a work around this situation. Star faces is deceitful and needs to be shut down.

I hate this place the customer service terrible the hair terrible, the make up ugly unless the girl herself is doing it. If you try to respectfully complain about the quality of her products she will block you and dismiss your comments. Unprofessional and immature. Paid $240 for some pretty much hair store hair would give a 0 but google wont let me

Horrible service!!!!!!!! I came because my sister recommended to come to Delvina to get a full face after getting her own makeup done before my birthday party. I called in advance and asked if I needed an appointment. The lady on the phone said “No we do walkins.” I arrived at 7pm and requested Delvina. The lady to the right of her advised me that she was doing a full face and it would be a few minutes. They waited until 8:20pm to tell me they had a long day and she would not be doing my face. Delvina walked past me several times to get make-up knowing I was waiting for her and never mentioned not wanting to do my face!!!! I did not even have time to go anywhere else to get my make-up done for my birthday party this evening. I will let all my friends and family know never to support Star Faces!!!! Horrible horrible customer service!!!!!!

Amazing makeup artist!!! Great products and service.