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Diamonds Direct Austin
11104 Domain Dr, Austin, TX 78758, United States
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Diamonds Direct Austin
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Xt
Review №1

First things first, Anat and Jennifer are rock stars at what they do and always welcome my wife and I upon arrival. They treat us like royalty and family and not just a customer. Couldn’t be happier with the customer service that I have experienced over the last year. This place is the place to shop for your special someone or even yourself if you’re looking to treat yourself to some diamonds.

Ch
Review №2

Michael was amazing! I lost my engagement ring and needed to get it replaced. We made an appointment and when we arrived Michael had already put similar replacement options off to the side for us. The process was seamless and efficient and I sincerely appreciate Michael’s expert opinion. I am in love with my new ring! Highly recommend Diamonds Direct to anyone in the market for fine jewelry!

da
Review №3

Frances was amazing and very helpful. She made our experience pleasant and fun. My fiance and i had a great time picking out our rings! Would definitely do it again.

Ka
Review №4

For our 20th wedding anniversary my husband took me to Diamonds Direct to pick out a new, upgraded ring. From start to finish we were treated like family. Claudine was absolutely amazing! She helped me find the perfect ring. She made me feel so comfortable and made sure I was completely satisfied. Her level of expertise was incredible but she was also so personable! All of the team members were so friendly. I am in love with my ring and the experience was hands down 10/10!

An
Review №5

Lou Verde at Diamonds Direct went above and beyond to help me obtain a custom-made cross with a heart diamond in memory of my dad. It is absolutely beautiful! I will definitely continue shopping at Diamonds Direct for all my jewelry desires.

Sh
Review №6

Finally a place that is honest and takes their time with you! I’ve been to many diamond stores around Austin and I am glad I settled on this one. Kelly was so easy and pleasant to work with and took her time with me. We finally settled on a beautiful diamond engagement ring and I couldn’t be happier. Thank you so much and I can’t wait to continue to work with you in the future for additional jewelers!

Em
Review №7

Claudine was amazing!! She helped me and my fiancé pick out the perfect wedding band for me and made sure everything was perfect! She was so patient and kind. She went above and beyond to make sure it was exactly what I was looking for!

Vi
Review №8

Alex was so helpful and I look forward to returning to Diamonds Direct. They truly catered my every need. Thank you so much!

Ni
Review №9

I continuously come here, as opposed to the private jewelers I have preferred, only because of Allison. Her intuition and understanding of peoples differing tastes and personalities makes the experience of finding the perfect piece easy and enjoyable. Her ability to understand people makes a world of a difference in finding exactly what suits ones individual taste.

Ed
Review №10

Had an amazing experience! I worked with Ryan, and she helped me develop a custom wedding band and engagement ring. From my drawing, she helped me create my dream ring. I am so so in love with the ring, and I cannot thank Ryan and Diamonds Direct enough!!! I highly recommend! 11/10!

St
Review №11

Claudine was such an awesome person to meet and share this great life moment with. My now fiance and her cried together when she put her now ring on. Truly shared an emotional moment with us and was so genuine. We will be with Diamonds Direct for life. Thanks again, Claudine!

Da
Review №12

Absolutely satisfied with my experience. Allison was extremely helpful from beginning to end. Amazing quality, appropriate prices, and good customer service all around. Will definitely continue to shop at this DD location!

Jo
Review №13

The entire experience was perfect from start to finish. The Diamonds Direct team was so helpful, especially Frances who helped me find the perfect stone within my budget. I never felt pressured to look outside of my budget and Frances’ expertise and advice made selecting the perfect engagement ring a smooth and easy process. Will definitely do business here again!

Me
Review №14

Claudine was amazing! I wanted to design my own ring but with a vintage feel to match the family ring Id be wearing. Claudine listened to what I was looking for and showed me the designers that specialized in that style. She also made sure it went with my wedding band. She showed me lots of options when it came to the center diamond and I ended up going with a different cut all together because of the beauty and quality of the diamonds. We will definitely be back for our next jewelry needs and I cant recommend this place enough! Thank you!

El
Review №15

Peaches at Diamonds Direct was a joy to work with. The shipping was delayed on my anniversary band but she was in contact with me anytime she had an update. I highly recommend Diamonds Direct and Peaches to help you with any jewelry needs.

Mo
Review №16

Lou was AWESOME to work with! 10/10 customer service and quality experience. He was professional, knowledgeable and polite. Diamonds direct made sure I had exactly the ring I wanted and I couldn’t be happier with the experience!

EL
Review №17

I want to thank Linnea for making my ring buying process seamless. She helped me find the perfect replacement for the wedding ring I lost. I could not recommend her enough.

La
Review №18

WOW! To say Im impressed with Diamonds Direct is a serious understatement. My fiancé (who isnt the worlds best planner, per-say) worked with Linnea to create the most incredible engagement ring, and its hands down the most beautiful thing Ive ever seen. Linnea and the Diamonds Direct team took my hopes and wishes and turned it into something better than I could have ever dreamed - while I wasnt a part of the planning/design process, I can only imagine that they handled every detail and request perfectly. I cant recommend Linnea and her team enough! If youre in search of an incredible place for a custom engagement ring, look no further.

Jo
Review №19

From the moment my husband and I walked in we were welcomed with open arms, Lou and Peaches helped up begin the process of customizing his wedding band. From a sketch, Lou and his team were able to turn it into reality. Throughout the process Peaches did an excellent Job caring for our needs. I 100% recommend the Diamond Direct At The Domain.

Je
Review №20

Angela at the repair desk is an angel! She answered every question I had and got my ring in and out! The customer service here never disappoints! I recommend Diamonds Direct to everyone!

Ma
Review №21

Where we go to get all of our jewelry. All my wedding bands are from here. If you come here ask for Allison. She is simply the best. Been working with her for 6 years now. Love her and Diamond’s Direct!

Fr
Review №22

Kelly made my experience with Diamonds Direct wonderful. She educated me in the many aspects of jem quality and selection. Additionally Diamonds Direct worked with me on a convenient payment program that allowed me pay for my ring. I will be happy to recommend Diamonds Direct to anyone interested in a quality product and outstanding service. Thanks so much.

Bi
Review №23

Ryan is five stars! One of the best experiences I’ve ever had shopping for my wife in 25 years. She is a great listener

Am
Review №24

Awesome relaxed experiance! Found the perfect blue topaz ring and necklace. Alex was very knowledgeable, relaxed, friendly and comfortable to work with. He really helped me make several decisions and feel confident and sure about my specific purchases!! Love diamonds direct!!

Ba
Review №25

Michael was helpful and listened to understand exactly what we wanted. Highly recommend

La
Review №26

Jennifer Anderson is a great rep. This is my second ring and she didnt dissapoint. Her tremendous experience helped making the communication between me and the designer very smooth as she understood what I wanted and be the liaison between me and them. Diamond Direct is lucky to have such rep which was the reason why I came back for another ring and secure my future business. Highly recommendedAlso, Dominic, the jeweler is very skillful. He did a great job mouting the diamond. Love the final result.

Ev
Review №27

Dom and Christie are my heroes! I walked in with a tarnished necklace almost beyond all hope, and they were kind enough to work a miracle and help me out. I super appreciated their time and care. Great service. :)

Je
Review №28

I had an incredible experience shopping for engagement rings with my boyfriend yesterday. Peaches took amazing care of us and was extremely knowledgeable. I have definitely felt intimidated and undervalued in jewelry stores before, but we were treated with respect and care. I could not be happier about our selection, and Peaches played a huge part in that process. What a fun, exciting time!! Thank you, Peaches!!

Ho
Review №29

Allison was so nice and helpful and showed me as many options as I wanted to see! AmazIng experience!!!

Lu
Review №30

Frances was great. Beautiful customer service! I recommend her highly.Thank you Frances for your patience & amazing customer to me & my husband!

Sa
Review №31

I seriously cannot recommend Diamonds Direct more highly. We purchased a diamond from them for an engagement ring I was recreating after losing my original. From start to finish it was an amazing experience, and every single person we dealt with there was terrific. They all really went above and beyond for us, across the board, and made us feel special and valued. Huge thanks to Lou Verde for being so incredible. If you want a great experience definitely go to Diamonds Direct. While I had a custom ring made, the rings they have in store are gorgeous and they have a huge selection, and their service is THE BEST.

To
Review №32

Peaches was great. Never led me either way, in which I was relieved. She communicated with me whenever I needed to make changes. A true professional.

Ma
Review №33

We came in to get our engagement rings and Allison was so helpful! She answered all of our questions and was so patient. We love our rings! I highly recommend Allison and Diamonds Direct!

Os
Review №34

Choosing a ring and a diamond is not something easy. You definitely have to choose the special one but once you see all the rings in Diamonds Direct you want to take them all. SHOUT OUT TO PEACHES for helping us with what we needed. She made everything so easy for us and kept us updated on the ring 💍. Thank you Peaches for all your help.

El
Review №35

Frances was so helpful & patient through the process of selecting the setting I was happy with. Christy (sorry if I misspelled it!) answered all the questions I had when I picked up! So happy with my visit!

Me
Review №36

We had the best experience with Allison! She was really knowledgeable and so kind. We ended up with the wedding bands of our dreams!

He
Review №37

Peaches was such a joy and delight to work with.My fiancè (thats so fun to say!) and I have been working with her for months on our engagement ring journey. She is so warm, knowledgable and you can tell that she really cares about making sure her clients are happy.We could not recommend her enough and we are looking forward to when we get to pick out our wedding bands because we know it will continue to be such an enjoyable experience.

St
Review №38

Went to Diamonds Direct not really knowing what to expect and couldn’t have left with a more positive experience. Christie Adame was amazing and very helpful and patient with all my questions in helping me find the perfect diamond for my girlfriend. I had already spoken to her with the ring style I was looking for and didn’t she didn’t try to talk me into another ring or to look at other options. She knew my mind was made up and when I got there it was just finding the perfect diamond. Christie made me feel at ease with the purchase and better yet made me feel like family. I will definitely be returning when it comes time for the matching bands and for my wedding band. Also for other jewelry purchases. Thanks Diamonds Direct and Christie for making this a great experience.

Ri
Review №39

Peaches was very helpful and professional. This is my second time in and I cant say enough about the staff here. I dont dress like I have money, I like to see if shops will treat you different. Both times they treated me very well and I will always come back for all my jewelry needs.

Vi
Review №40

After coming into the store a couple of weeks ago and looking at engagement rings and then leaving we realized we were not 100% satisfied with the decisions we had made. Today we came back in and we were greeted by Jennifer. She exceeded our expectations and we could not have been happier with the choice we made. She was so kind and patient with us and helped guide us in the direction we wanted to go in. For any future purchases with Diamonds Direct we will ask for Jennifer ahead of time. She was amazing!

St
Review №41

Angela at the repair desk was fantastic! She’s been super helpful every time I’ve seen her - one time she even graded my friend’s antique heirloom diamond ring on the spot! Would highly recommend her to anyone.

Fe
Review №42

I can’t begin to express how amazing the process of buying an engagement ring at Diamonds Direct was for me. I met with Linnea, and shared a photo of the style of ring my girlfriend wanted. With the design team, she was able to create a ring that was BETTER than I expected, keeping budget and timeline in mind. I am so impressed with Linnea and everyone at Diamonds Direct who made this experience enjoyable and created such an incredible outcome with a ring that my girlfriend loves. By the way, she said yes! Thank you Linnea and team, you have a customer for life!

Ch
Review №43

Peaches helped me out with my purchase. I was timid with the purchase that I made, but the effort and professionalism of the team at Diamonds Direct showed me I was making the best decision. I couldn’t have asked for a better buying experience and I’m very happy with what I got.

Ph
Review №44

Allison took very good care of everything and landed a perfect engagement ring. Process was very easy and the 0% financing option made payments breeze. Would recommend DD to everyone I know!

Ti
Review №45

Very happy. All the great reviews led me here. Luckily, I feel like, Judy helped me find the perfect gift. No need to go anywhere else. Once you find this place, you will agree.

Am
Review №46

We’ve had a wonderful experience every time we come to Diamonds Direct. We’ve bought all our rings here and every time have great service! Aesuk and Ryan have been the most helpful every time we come! Definitely recommend!

gu
Review №47

Very professional and gave excellent customer service. Claudine is well versed in the diamond industry. She helped us design the perfect ring. We highly recommend paying her a visit!

St
Review №48

Kelly, peaches and Michael, all three did wonders and made everything go smooth and gave me wonderful suggestions! Thank you!

Jo
Review №49

This might sound cliche but I really enjoy going to diamonds direct to find that little something that makes rare occasions/celebrations more memorable. The experience here is unlike any of the other places I’ve been. There’s no pressure and I feel comfortable/welcome. Aesuk took her time helping me while I searched for the perfect necklace as well as what would go well with it for the future. I’ve bought multiple pieces from here and always feel welcome and comfortable. Thank you!

Br
Review №50

Judy was so helpful and got us exactly what we wanted right away! She was there to answer any questions we had.Also Annette was fantastic in helping us get the ring sized right away. Fantastic team all around!

Th
Review №51

I searched high and low for my engagement ring, I went from store to store and then I came to Diamonds Direct. Not only was the quality of diamonds superior but the customer service was awesome. I never felt rushed, I took as long as I wanted. The staff made it feel like they really cared and not just trying to make a sale. I highly recommend this place for ANY jewelry purchase and make sure to talk to Allison she really knows her stuff!! Thanks again Allison :-)

Da
Review №52

Ryan and all the folks at Diamonds Direct have earned a life long customer. I have never had a more enjoyable experience buying jewelry. I purchased my wife’s wedding set a few years ago from them and I just purchased a push present for my wife. The entire staff make you feel welcome and at home as they explain all of the options and choices you can make. Their main goal is to make sure you absolutely love what you are buying and that it feels like it is something you would pass on for generations. I can tell you that my wife and I could not have been more pleased with our purchases and everyday my wife is completed on her own wedding set. We will be back for all of our future purchases. Thank you Ryan and thank you Diamonds Direct.

pe
Review №53

Christie was amazing and helped us with everything. We needed to get the ring resized for an event and she made it happen for us. We definitely recommend this team, they have made our dreams come true, and we can’t imagine using anyone else besides them.

Ry
Review №54

Peaches should be your go to person! We bought a band with her help, and then explored a new setting. She worked with us for months until we got it just right… I would give her six stars if I could.

No
Review №55

Claudine was amazing! Went in to buy an engagement ring and I knew nothing about diamonds, their colors, carats, etc...all I knew was my budget and what I was looking for. She explained it all and answered all my questions. I didnt feel rushed at all and its easy to tell she wasnt trying to make a sale. She really cares about helping you!Will be going back to getting the wedding bands in several months..thanks Claudine!

Cr
Review №56

Peaches is amazing! Her attention to detail when picking out my future husband’s wedding band was superb! 😊

Sa
Review №57

Diamonds Direct provided us top-tier service from creating my custom engagement ring by sourcing specific color sapphires to selecting our wedding bands. I get compliments on my unique stone and band all the time, and am happy to let people know that we went to Diamonds Direct and had an amazing experience.We worked with Linnea, who was thoughtful, kind and was never made us feel anything but comfortable as we considered all our options. I especially appreciate the warranty on replacing diamonds that fall out (Ive had a few replaced in my band and its always ready within a week) and they were flexible with us on settling on a fair price when we asked. We had such a great experience with Linnea that we knew it was the best place to get our wedding bands.Ive recommended Diamonds Direct to all my friends getting engaged or looking for wedding bands because of our excellent experience - they provide high quality service and unique, custom options without the pressure and overpriced offerings of other big box jewelers. Thank you, Linnea, for a great experience!

Al
Review №58

Kelly Muraco was amazing to work with. My fiance and I visited Diamonds Direct looking for an engagement ring. I had no idea what I wanted and through Kellys patience and pleasant manner, we found the perfect ring. No hard sell, Kelly made buying the ring a memorable experience - the perfect way to start our engagement and a wonderful memory for the rest of our lives. An aside, I was married almost 35 years when my husband and best friend of almost 45 years died. My fiance was married 40 years when his wife passed away. When I say for the rest of our lives I know what that commitment entails.

Al
Review №59

This is most friendly and helpful team of employees! And they take their job seriously to make sure you are very happy!!!Thank you guys, you make my husband and me super happy with your professional recommendation 💍💕!!!!

JC
Review №60

My boyfriend and I just left Diamonds Direct in the Domain and it was the best jewelry shopping experience ever. The atmosphere was inviting and inclusive. Our sales rep Francis was fun, and attentive to our needs. When we are ready to purchase engagement rings we will be headed directly back to Diamonds Direct.

an
Review №61

Judy was amazing help! Very knowledgeable and helpful, proud to say her patience paid off and we walked out with matching wedding bands! Amazing service and highly recommended!

Au
Review №62

We got our wedding bands here and they couldn’t have been more great. Michael did a fantastic job helping us out. We literally wouldn’t have been able to do it without him.Erica was awesome and extremely helpful on the changes I needed done to the paperwork. I thought they were going to tell me the changes couldn’t be made but they did it like it was no problem at all. Forever grateful for y’all. We’ll be back.

M
Review №63

Ive worked with Michael a few times. I LOVE him. Hes knowledgeable, honest, and funny.

ma
Review №64

We love Diamonds Direct and specifically Claudine at the Austin store. She is fantastic, listens and follows up with anything we need or asked. We have been working with her for over a year and will continue to work with her. Initially it was just small items that transitioned to our engagement and wedding rings. Claudine listened to our preferences and helped us find and work with one of their designers A Jaffe and we ended up with the most beautiful rings!! I highly recommend Diamonds Direct and Claudine.

J제
Review №65

I had great time here.Especially i would like to thank Linnea, who is one of the diamond experts there. She was super nice and professional! Helped me with matching perfect rings and very detailed-diamonds-knowledge!If anyone is looking for or wants to see&compare many different kinds of diamonds(or other jewel), i think this would be perfect place! And Linnea will be perfect expert to help you!ᵕ̈

Br
Review №66

Claudine was such a joy to work with. She kept us in budget, made great suggestions and in the end made sure we were completely happy with our purchase.

Di
Review №67

I worked with, Alex. He was fantastic and thought me so much about diamond so i was confident in what I was buying. Definitely a personal experience, ill recommend this place to anyone showing for jewelry.

Ch
Review №68

Frances was amazing and made ring shopping such a fun, unforgettable experience. Highly recommend diamonds direct and Frances!

Ch
Review №69

Exceptional customer service from Alex! Very helpful and knowledgeable about everything and it was like he was an old friend.

Kr
Review №70

We got our engagement ring here and the staff are very professional, friendly and helpful! I highly recommend.

Na
Review №71

Michael is so outstanding to work with! First he helped find my dream engagement ring after scouring the city in search of just the right one. Then, months later, we were back on the hunt for a wedding band that added some personality to the ring without overshadowing it. Place after place kept showing me the same rings and while they looked nice, they just weren’t IT! Back to Michael we went and his patience and understanding of what I was trying to accomplish resulted in finding the perfect band to complement the engagement ring and my personal style. I highly recommend Diamonds Direct and Michael Wilson to find that something special! Thanks Michael!!!

Al
Review №72

Great experience. Claudine was very helpful at each step. 5 stars!

Za
Review №73

Diamonds Direct is the absolute best! When you go in, please ask for Claudine!! She is the best. She took the time to explain every single detail to me about all of my options for diamonds! I knew absolutely nothing going in there the first time, and now I can explain all of the nuances of a diamond. She really is the best and she doesn’t pressure you into purchasing anything. I went back several times with different ideas and each time she exceeded my expectations. Pricing was very good and the financing can’t be beat. If you are looking for engagement rings, please go see Claudine today and I promise you will love it!

Ri
Review №74

Allison was very friendly and helpful from start to the very end. I know my girlfriend loved her and we will definitely be coming back for any other future needs!

Kr
Review №75

Hands down the best jewelry buying experience I have ever had. My fiancé purchased my engagement ring from here, and based off of his experience, we came back to purchase the rest of our wedding pieces from here.Throughout the process we never felt pressured and were given such great care and service even when the pandemic postponed our wedding. The staff, and I truly mean everyone working there, is one whole unit, so on days our sales rep wasn’t there, anyone else was able to pick up notes and provide updates. And hello, lifetime warranty on your pieces? I may not live in Texas anymore but when I visit, I’m stopping by to get my pieces sparkly and brand new, you honestly can’t get that anywhere. Highly recommend that your purchases come from Diamonds Direct, you will not regret it and you WILL be given star treatment!

Gi
Review №76

Christie and her team are wonderful to work with!!! The experience and service was no pressure and all about ensuring I was finding what I wanted and enjoying the process. They executed a custom 3-stone diamond ring flawlessly!!! My ring was completed earlier than expected and is truly breathtaking!!! Make this your store! You won’t be disappointed!!!

Na
Review №77

Always top notch care here! The selection is amazing! Judy was my Sales Associate and was exceptional. In addition to the purchasing experience, my favorite part is that even when you come in for the free routine check on your jewelry (stone tightening, rhodium dip, cleaning, etc) they give you the same service as though you are purchasing a high dollar item.

Al
Review №78

Stereotyping - no customer services because we did not dress up appropriately?!My wife and I went to purchase wedding bands. Its a hot rainy day so that we just dress casually with T-shirts and sport pants. The Asian lady in the front was very nice and told us where is the wedding bands sections and stated that someone will come and help us there. We picked the one we liked but we kept standing there watching others got help but not us. We saw people came in later and got help but not us. We saw employees standing around and not even saying Hi or giving us eye contacts. Such a horrible experience. Very insulting. I told my wife to go and for sure we can purchase wedding bands somewhere else. What a cheap way to treat your customers just by their appearance.

Ye
Review №79

Everyone is wonderful and not pushy. Its a relaxed vibe, but yet classy and high quality. I want to thank Linnea especially for helping my fiance and I find the perfect ring. Ive received so many compliments. Im absolutely in love with my ring.

Ja
Review №80

Alex is awesome. He didn’t pressure us or make us feel rushed. We didn’t buy anything on day one but we definitely came back because of his service. If I could I’d give my man 10 stars. Thanks sir!

El
Review №81

Judy was such an incredible help with choosing our wedding rings! She is so sweet and the lifetime warranty of cleanings/adjustments is a HUGE bonus! Definitely recommend stopping here to see her if you’re shopping for any fine jewelry!

De
Review №82

Frances was very patient, knowledgeable and most of all made us feel extremely comfortable and valuable. Definitely will return to deal with her. Five star human right there!

As
Review №83

When my fiancé proposed to me I was over the moon. My ring 💍 was more then I could have imagined, just breath taking. Thanks to Claudine for helping him pick out a one of a kind engagement ring and make our day one to remember. I can’t wait to go back would highly recommend to anyone.

Mi
Review №84

Frances freaking Tidemore! Excellent work. It was as if she knew us. We came in looking to upgrade our wedding ring with a few ideas but didnt know exactly how to get the look we had In mind. In a short 15 minutes Frances came up with a design that made my wife giddy with excitement! Thanks Diamonds Direct! The interest free financing helped us get it ordered immediately! Thank you for living up to your brand promise. Shout out to the Horn and E Hogan for the recommendation!

Gi
Review №85

Great experience every time we come here, Frances Tidmore was especially a great help! Top notch service :)

La
Review №86

Aesuk Canterin provided me with exceptional service. Very fast and very friendly. Thank you Diamonds Direct for coming through again.

Je
Review №87

My wife’s engagement ring main diamond had fallen out so we came to Diamonds Direct to see about getting it repaired. Angela took care of us and she did an amazing job. She has great personality and kept my son engaged while she graded and documented the diamond prior to us leaving. We were happy to see her again the weekend to pick up the ring and thanks to Angela and the repair folks it looks brand new. A great experience!

Ed
Review №88

This is where you go to get great experience in purchasing a diamonds. Peaches was great and very helpful ordering my third ring. Anat, as alway fantastictreating you like a friend. Prices, selections, custom pieces are no problem. You won’t regret getting your jewelry here.

Ru
Review №89

I was looking for just the right engagement ring and heard an ad for Diamonds Direct on the radio. I live out of town so I was nervous to purchase a ring without actually seeing it in person. Luckily I had help from Linnea. She was awesome and walked me through the process and and answered all my questions cheerfully. She took care of everything. Linnea made it easy for me and I’m very happy with my purchase. Great experience!

Ja
Review №90

Always a great experience shopping here, we are a long time customer and are treated like family. Quality and price is unbeatable compared to any other jeweler in a mall or retail store. We have recommended our friends and family to shop here for their diamond investments. Anat always takes care of our needs and we have become good friends since she helped us with our first purchase.Thank you!

An
Review №91

We had extremely great experience at Diamonds Direct. Claudine was very helpful and knowledgeable.

Da
Review №92

Staff is always super friendly. Loved the purchases and stopping in for the free lifetime cleaning. A 10-minutes to clean is all you need for that new look and feel.

Am
Review №93

Jennifer was our Sales Rep and she did absolutely amazing! I went in not knowing what I wanted and she was very patient and helped me find my perfect forever ring! Between the knowledge and the patients she had taking out all the rings for me Jenifer was truly a blessing! Thank you so much !

St
Review №94

THIS PLACE IS AMAZING!!!!!!If I could give it 100⭐️ I wouldn’t hesitate!!Mr. Lou Verde was beyond EXCEPTIONAL in his commitment to finding the right ring for me . I left this jeweler with tears of happiness in my eyes !His concern with making my birthday present beautiful left me speechless.Ms.Judy Yao added to my experience with a personality that was extremely welcoming and jovial.Thank You Diamonds Direct for my wonderful experience...Michelle

da
Review №95

This week was our second time to work with Allison (5 year anniversary engagement ring upgrade). I cannot express enough how much we enjoy working with her. I trust her input and guidance so much that I have sent 4 friends her way!She listens to what we believe our budget is and find us the best stones possible. Allison this time went above and beyond to speed up shipment & setting timing so that we can enjoy the new ring on our special weekend.We will never use another jeweler besides Diamonds Direct and Allison!Danielle

Ma
Review №96

My wife and I just went into Diamonds Direct, like always we were greeted and treated with smiles and nothing but respect. We had some questions about upgrading my center diamond on my wedding ring and France T. was AMAZING and SUPER HELPFUL. She helped us to find the perfect diamond and did so with a beautiful smile the whole time.

Jo
Review №97

Lou was awesome, so knowledgeable and helpful. Awesome customer service. Customer for life.

Cr
Review №98

Stunning, and that’s not just about my new ring! The exemplary knowledge and service I was given by Michael W. was exactly what was expected. I made this purchase with confidence and joy! I highly recommend anyone who walks into Diamond Direct to specifically request the assistance of Michael W.

Da
Review №99

Wonderful experience here, particularly with Jennifer! She was extremely helpful, informative, and patient as she helped me pick out a setting and loose diamond for the setting. Went above and beyond in customer service and prices were competitive. Would definitely recommend Jennifer to anyone looking!

In
Review №100

The best for my wedding bands and custom contour bands! Excellent costumer service by Angela Alba! Thank you Angela for doing this a very pleasant and satisfying experience!

Information
95 Photos
100 Comments
4.8 Rating
  • Address:11104 Domain Dr, Austin, TX 78758, United States
  • Site:https://www.diamondsdirect.com/
  • Phone:+1 512-691-9950
Categories
  • Diamond dealer
  • Jewelry store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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