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A-Line Auto Parts
1811 Rutland Dr, Austin, TX 78758, United States
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A-Line Auto Parts
Comments
Om
Review №1

Not good costmer Service at all I call to ask about a part that I didn’t know the name and the guy who answered me said what is the name i said I think is the intake I said yes and he said don’t say ok that’s the not the way to do costmer ServiceSep/20/2021 3:38pm

Sc
Review №2

Its what an autoparts store should be, helpful staff that know cars.

Er
Review №3

Ill let you decide. Ive made many purchases here. I live half a block away. So one Saturday, I woke up to a flat tire. My special needs child was fussy, and we had to get somewhere. So I literally inched my way to A-Line, as the gas station didnt have a working air pump. The workers could have done something amazing, but instead tried to sell me an overpriced pump, even seeing my son crying, and the stress level. Not only that, he carried a huge chip on his shoulder. It wasnt about the purchase. It is about community. That day, they fell completely flat. This was my experience after being a long time customer.

Ch
Review №4

Been looking for a Transmission thats old. My buddy showed me a Facebook post about A-Line Auto parts to give them a call. I did, and they had the transmission. I asked them where theyre located, and the person answering gave me a bad address. So red flag I start looking around, and on your page you guys have a Comsumer warning about this Facebook post. I tried to call you guys to see if you had the transmission, and to confirm my suspicions about this being a scam. No one picked up no one answered. If I didnt look up the address I wouldve been scammed. Pick up the phone

Sc
Review №5

Great staff great prices always have the parts I need in stock!

G
Review №6

I walked in looking to build a new fusible link for my 74 Dodge Sportsman, thinking I was not going to find the part in town. Not only did they have the fusible link, but also the split tab connector and any links I needed. Super friendly, knowledge and definitely a staple in Austin Automotive DIY. Top marks

ne
Review №7

Last of the true parts houses. Knowledgeable staff, extensive inventory, manufacturers books for reference, and a decent machine shop onsite.

Je
Review №8

Good selection of OEM parts at competitive prices to online.

Ro
Review №9

Very friendly, old-fashioned style service.

Il
Review №10

There was a gentleman by the name Scott that was a tremendous help! He really broke down every option that I had considering my cars condition and even gave me a few recommendations to choose from. Overall my best experience (and my first experience since moving to Austin) that Ive had visiting an auto parts store. Definitely recommend their services!

St
Review №11

I recently brought my spindles into this location along with my own bearings and the guys in the metal shop did an amazing job installing them I saved hundreds! Also my car is so quiet now. Thank you a line!

Ch
Review №12

Its open longer hours, even during Covid!

Be
Review №13

I wish I could say good things, but these guys are living in the stone age.I used to use them more in the past for Motorcraft parts as they are a direct supplier, but I will be avoiding from here on out.I needed their services for having 2 wheel bearings pressed in and out of 2 knuckles. Pretty easy machine work, takes maybe 20-30 minutes for both, just need a big hydraulic press.Dropped the knuckles off at about 10:30am. Bert (the machinist) told me there were a few things in front of me. No big deal. I asked if they could be ready by 1pm, he said yes, I even offered a cash tip to help make this a timely deal. 1:25 rolls around, I come in - the knuckles hadnt even been touched. Hes telling me same thing: there are things in front of you, it will be a few hours. (I guess the last 3 hours were meaningless.) From this point forward, basically every time estimate he gave me was DOUBLE once reality came into play. I did get the knuckles back eventually right before they closed (took all day). The customers vehicle this came off chewed me a new one, so we ended up giving the service away. Then when we went to go pay, they hit me for over $200.... FOR PRESSING 2 BEARINGS. What a joke. If machine work is worth $400 / hr, this is not the level of service I would expect.

Ji
Review №14

Called in and Scott helped me. I wanted to remove bug splatter off my car and Scott was the best. He is the first employee that googled the solution for me! He told me all the different ways you can remove the bug splatter and told me what he had and didn’t have in stock from that list. WE NEED more ppl like Scott!! Very much appreciated!

Ac
Review №15

Auto Delivery Driver for A-line all most all

Ju
Review №16

Awesome selection of parts! Its hard to find most of the replacement parts I need for my 85 Blazer and these guys had exactly what I was looking for. The staff is knowledgeable and friendly. I will be choosing this store to buy all the parts I need for the restoration on my car. Better selection of parts than Advance, Autozone, and OReilly.

Mi
Review №17

Excellent customer service from Greg in the back

Ro
Review №18

Great place great parts. Great service.

Ta
Review №19

Very nice and easy to work with Thankyou for y’all’s excellent service

Ev
Review №20

Outstanding customer service and a cheap price on O.E. parts. The only place to go if you want the correct part the first time.

Dr
Review №21

Place was just ok. They will go through endless depths to not honor your battery warranty from A-line even when you have your receipt of purchase from this place. With so little locations scattered scare in a major city and so little parts and products in stock its no wonder why many will pass on them for other chains. So visit this place with discretion of what you are purchasing when it comes to their warranty because they may not honor it. Other places have glady replaced parts like batteries for a new one with no problem with the receipt while under warranty. So we will not be returning to this place again.

Be
Review №22

These guys are awesome. specifically Joey, very helpful and knowledgeable. much better than your big name brand auto part stores!

ar
Review №23

Excelent tools.

Ar
Review №24

Best quality and service, hands down. I ahve never gotten the wrong part from these guys and they have an awsome machine shop in the back! Who could ask for more?

Ph
Review №25

I was at the bus stop-next door but the auto shop is top notch

Ga
Review №26

The staff knows their stuff, friendly and helpful.

Ma
Review №27

Great place for actual parts with a very knowledgeable staff. Come here once and youll never suffer going to an Advance or Autozone again.

To
Review №28

Awesome friendly helpful customer service

Ce
Review №29

Helpful staff. Quality parts. Fair prices.

Ed
Review №30

Good quality parts, knowledgeable counter people. And a local business to boot!

Ab
Review №31

Like an AutoZone but more warehouse-y. If you dont see it in front, ask if they have it in the back. The back is huge.

Ke
Review №32

Excellent service and selection

Cl
Review №33

The best professional automobile parts service in Austin

Ja
Review №34

Awesome place staff is real knowledgeable

Da
Review №35

Machine shop, Bert, great guy

Mi
Review №36

Great guys great priced

Da
Review №37

Good place good people

HU
Review №38

They got errthang.

Al
Review №39

Great place.

Ch
Review №40

They carry Amsoil!

Ma
Review №41

Most parts, sure.

sa
Review №42

Friendly...!!!

Jo
Review №43

Very good place to find your parts at very affordable prices, I really recommend it.

Information
13 Photos
43 Comments
4.6 Rating
  • Address:1811 Rutland Dr, Austin, TX 78758, United States
  • Site:http://www.alineauto.com/
  • Phone:+1 512-459-4333
Categories
  • Auto machine shop
  • Auto parts store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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