American Rental is a great place to do business with, all thanks to Stephanie. I love the fact that she was so patient and kind to take the time to give her best advice and suggestions in order to help me make the right decision w my appliances. I recommend any customer to go and stop by whether you’re looking for a couch set, bed set, or whatever, American Rental in Athens, TN is the place to go

They were absolutely wonderful they worked with me and my budget to get everything I needed without pressuring me into more expensive stuff. They were so positive the whole time always saying I think I can get this done give me a few minutes, never promising anything they couldn’t do. I knew exactly where I stood and what they could do. Never got my hopes up only to say we couldn’t work that out but we can do this….like other companies that are trying to upsale for themselves instead of looking out for the customer. American Rentals is wonderful and I will recommend them to everyone.

Thank you for your fast and kind service. You always have alot of grate stuff to choose from. Would recommend everyone that is looking for grate thangs for their home to come visit you.

Needed a washer and dryer asap. I tried all the other places in the area. They either didnt have them in stock, changed the prices in person by a very large variance or were rude/lazy to look or find items. However, AR Athens were extremely helpful, getting me what I needed in a timely manner for the price I expected. Super great staff!!

Very polite and courteous people. Will go out of their way to make customers happy. Would highly recommend them to anyone.

Had the best experience ever in furniture. Shopping..and the ladies exceptional .didnt have some things but didnt stop tiill they found it .thank u lady at the athens tn store on may 8 2021

Great service and fast

Very nice and helpful. Great job when they delivered the furniture as well

This location goes through managers faster than I get oil changes for both my cars. New management and team members. Hoping someone can fix all the nonsense

Great service with friendly staff!

Great people and great places

I love working with this company. I also shop here. We have awesome prices on name brand furnishings. I greatly appreciate all the people who come and shop at the store., and how many friends I have made. Whether it is customers or employees. So come in today and see for your self.

Went in to just shop around. Connie, the store manager, was helpful with our questions ,very professional. We have been to other type stores but the customer service was lacking. That makes all the difference. When we rent we will surely be doing business there.

Connie is great, she has always went out of her way to help me with anything I need. Staff is very friendly and I always love my time spent in the store its always nice and clean. Definitely recommend!

Great staff and management! Delivery was same day. Super easy to purchase! Extremely pleased!! ** Editing review ** at the end of 90 days and making payments as agreed I was told I still owed over 1000.00 .Tried to contact upper management about this and had no luck. Ill never buy there again.

Awesome set of people there very help full and understanding.

I would just like to say that when i went in to purchase a twin size mattress for my husbands hospital bed that Connie was very nice and helpful.I got it on the 120 days same as cash ,but i was late on payments because my husband passed away and when i went in to pay it off i was charged almost double what the purchase price was to be and she was not friendly at all.I think a little compassion and understanding would have been nice and not overcharged after all i could have just let them have it back and not paid at all.After all i had just lost the man i loved and had been with for 44 year .

Good service, nice merchandise

I had an easy time renting a refrigerator, and they even delivered the same day considering my circumstances. Staff and delivery people were all super friendly, store was clean, and they even sent me a thank you card! Thank you guys!

The rudest people ever I have rented from these people for a very long time with never a problem then when Connie came in as manager I’ve had nothing but issues with them I fell behind and called to try and make partial payments to help get caught up and was refused any payment at all. Connie showed up at my home at 10 pm at night banging on the door and of course rude to my husband. I tried to call again to make some kind of payment and was refused. So I just gave up finally when they came to get the stuff I had rented 1 almost 2 years ago and the other over a year ago my son came to door and she was very rude and threatened my son with the police he is 15 years old. He was scared and upset that this rude lady he had never seen before threatened him and called him a liar. Connie stood in my yard yelling I know ur in there when my son shut the door. That was completely unprofessional for one she refused any type of payment I tried to make. And then acted like that towards my child. I would absolutely never ever ever refer anyone to rent anything from Connie at all... funny thing is mellissa who worked there before was amazing and worked with people but Connie is a rude hateful evil person who should never ever work in the public at all. And paying for 2 years on a dryer. I paid on this thing for over a year with no late charges until I switched jobs and fell behind and she refused to take my payments. She is shady as hell

Absolutely love it here. Connie takes care of me. Anything I need they find, or order for me. Keep up the great work. I will say this though, if u think u gonna pull a fast one on these people by ordering from them and then not paying for the merchandise also known as skip/stolen be prepared for a knock at ur door from ur local law enforcement with warrant in hand.

Will not ever shop here again they want you to pay twice horrible at keeping records straight

Awesome family owed place to rent from. Awesome staff and customer service!! 👍

I have delt with this store for a long time off and on ...I would have gave 5 stars but Im very disappointed connie is no longer there ....I will not come back ....connie is what made this store worth coming to ...friendly professional and always smiling.....I think they made a bad mistake letting her go....this will probably affect the sales of this store ....sad

The lady was very nice and helpful she even brought out my computer on her day off

Awesome customer service. Great people!

Great place , All the people are great and very friendly!! And they have good prices on everything

Great service friendly people. Been with them for 7 years now. Would not go any where else.

Gentleman trouble shot my stove problem over the phone. Saved me a lot of money and time. Good people with great service.

Very nice staff and fast service and delivery.

The service was excellent and the employees were very polite and friendly at the Athens store. I intend on doing more business there .

Always been great service and easy prices

My first time back in many years and I still experienced the same friendly, courteous service as before. Ms. Connie handled everything so professionally!

They were very friendly and very helpful. I would recommend this place to anyone

The managers were very helpful in our selection process of furniture. We told them what were looking for and they had exactly what we wanted.

Great place to get appliance from very friendly employees and reasonable prices

The customer service was great. They are doing a great job.

The Ladies there were Amazing! Helped me with everything I needed.

Very very friendly. Would recommend them to everyone. Fast,friendly, great customer service.

Very helpful and friendly staff found excatly what I was looking for and the price range I was looking for

Very friendly and a great family environment!!

Fast friendly and did a great job on delivery and install

Renting something here has been the most horrible experience i have had renting anything anywhere. The store manager (Connie Wolfe) is very rude & put a guy out of the store while i was there, he was only trying explain a mess up on American Rentals fault, The delivery boys know nothing about there job ,and dont want to lift no more than they have to, I rented what was they said a new item & it did not work like it should, so they did bring a loaner item while mine is getting repaired, when a water bug came out of it, but they promised they cleaned it and there were no more bugs, They are very disrespectful, Please for your sake and dont have to go through what im going through with them, ill take my losses and never step foot inside there again, And hope you take this advice, You will wished you did, If you rent anything from American Rentals in Athens, TN 7-7-2018 (First of all the loaner wash machine having water bugs running out of it, is no miscommunication! And theres not enough room here to put the stuff i have dealt with since renting it! 7-12-22018 (Since buyig the washer, my payment was due on the 8th of each month ,so last month when the payment was made, Ms Wolfe said my payments will be on the 6th of each month, called this month to make a payment & she said that she never said it was due on the 6th, That it is due on the 1st or 3rd & Now my payment is over due, so they can have the washer back. Not anyone there knows how to run a business even the Manager CONNIE WOLFE. This has been the biggest nightmare a person could have just to make payments & buy a wash machine! JUST FOR ANYONES THAT HAS TO RENT SOMETHING, FOR YOUR SAKE THEY ARE OTHER RENTAL STORES IN ATHENS THAT KNOW WHAT THERE DOING, IM JUST TELLING EVERYONE SO YOU WONT MAKE THE SAME TERRIBLE MISTAKE THAT I MADE BY DOING BUSINESS WITH AMERICAN RENTALS of ATHENS, TN. (Also down below CONNIE WOLF says there must have been a miscommunication, THIS IS NO MISCOMMUNICATION AT ALL!)

Great customer service nice friendly staff a joy to work with

Nice generous good people that works at American Rental God Bless

They were wonderful. They set the freezer in the spot I wanted it in and it was working by the time they left.

Great people great prices will Def do more business with these folks

Professional and friendly people. Comfortable atmosphere to be in. All around great experience from walking into the store, to having my furniture delivered.

Good customer service and helpful employees.

Over charge and when you tell them that you dont want a tv anymore and take it back they still charge you

Steal your money, even on 120 sane as cash....STAY AWAY!

Helpful friendly professional understanding

Great place to work and shop

Friendly and very helpful

I would recommend it

Best Rental Place ever!

Love it great place to shop

Love the staff and selection

Very helpful and friendly,,, will return

Great atmosphere!

Good staff

Great prices

Great service

Good people

Friendly service

Yes we can Carl

Really nice people to work with! I would recommend them to anyone.