Had a great experience with a new house build. They did what they said at a fair price. They were always “Johnny on the spot” when I needed to ask a question and just getting the job done! Thank you

It was nice. Had questions that they answer very helpful thank you

Great people and great service. I have recommended Coles for over 20 years now.

Good group of people with good sele sections or will order for your needs.

We have a Scotsman ice machine, and have used Cole when we need repairs or maintenance on it. They have always been very friendly and professional, and their work has been excellent. I recommend them.

I bought all my appliances at Coles and they installed all of my Hvac in my home. They are very competitive in pricing and their people are the best. I want to compliment Jason and Tim for there professionalism and great personalities.The service team is awesome as well, very professional and great response time. Don’t want to leave out the ladies up front , always helpful,Thank you Coles

Robert just completed my semi annual maintenance contract service. He was very knowledgeable and professional. Qualities that are a must for me. I highly recommend using Cole AC and appliance Co. Robert also took the extra time to explain to me full system upgrades per my request.

Bought appliances from Coles and received excellent service and competitive pricing. Installation was expedient and professional. Will shop there first on my future needs.

Still waiting on a part that was ordered incorrectly before Thanksgiving. VERY disappointed in Kitchen Aid only mildly so in Coles.

I have been using this company for many years. I started with them because of their prompt service and a solution to help house cool better. Their service men are very professional and courteous..esp. Robert.

These guys are perfect and do exactly what they say!!

We have used Cole AC for several years and found their service very reliable and responsive. Robert is typically the tech who comes out and his familiarity with our systems and his ability to diagnose our problem quickly is very valuable to us.

Staffed with meticulous and hard-working technicians whom take pride in their work. Would choose no other company in the Henderson County area!

AWESOME place a variety of appliances the guys that work there are AWESOME especially Robert Strey very professional with a great attitude and work ethic

Best catfish I have ever had.. looking forward to my next visit.

Service was great and the people are very help full and knowledgeable.

Great service

Cole arrived this morning with a part for my Wolf Range. Two technicians arrived and were uncertain how to remove the front to replace a part. Since I am familiar with the range having seen it worked on before, I showed them. I watched as one guys electric drill was slipping and screws were falling to the floor. They finally removed the screws with the exception of the part to be replaced. One guy said wow look at all those screws. They were making me nervous so I suggested they call the Wolf tech dept. Wolf is a wonderful company to deal with and is very supportive of people working on their product. The response was lady do you want me to put this back together and leave? I told them no, but was nervous and explained the first time my range was worked on the technician sent set the electrical control board on fire which had to be replaced. After telling them that they started putting the range back together, screw driver slipping and manged to get the knobs on wrong to where even the gas would not light and some of the knobs were not turn. They eventually got the gas knobs aligned and left. I immediate called Wolf who were very understanding and will be sending a different company tech familiar with Wolf. I live out in the country and therefore am at the mercy of people who most often are not familiar with a Wolf range. When it comes to Cole Appliance, I would advise you to find ANYONE ELSE. THESE GUYS ARE RUDE AND LOUSY TO BOOT. I believe if they had replaced the part I would have sustained additional damage to my range. Please, if others have had an experience with this company, please give a review. People need to be warned. From reading the other review, it appears a number if suits have been filed and I can understand why.

Mo has always treated me right. Hes done new construction and replacements for my home and business. Would highly recommend.

Great company!

On 6/3/09 Cole installed new Trane condenser unit at mothers house ($2,739). On 9/20/12 Cole installed new Air Handler at residence ($3,300). On 1/14/17 Cole Technician quoted $3,200 (WOW) to repair/replace compressor with a 1 year warranty or, replace the whole unit with a 10 warranty for $5,000. I told my mother (76 years old) dont do anything, repair cost was excessive, and $11,039 for AC equipment in 7 1/2 years was unheard of. I called 2 other AC businesses and gave them her units model No. & Serial No. I was quoted a maximum of $2,600 for compressor replacement. However, I was informed they had spoken to Trane and confirmed her unit/model was still under a 10 year manufacturers warranty and the unit could be repaired for around $500-600. The Co. we picked did the job for $680 and informed us it was still under a manufacturers warranty for 2 more years. I have all documentation. Ive reported my and my elderly mothers experience with this Co. to The Federal Trade Commission, Texas Attorney General office, various online reviews and last, the BBB

We had Coles do a/c work for our new house and store. Super nice people and knowledgable. Coles gets our business. Thanks Mo, Janie and Crew ❤️

Wanted my A/C checked after I moved into my new house. Cole Air Conditioning came out the same day and made sure I was good to go. Thanks Cole!!

WE have been doing business with Cole AC for several years and have found them to very fair in every thing they do, They also have appliances, very nice selection to chose from and the prices are very good

The heat pump and air handler system we had in our home was over 30 years old. Cole Air installed a new Trane heat pump and air handler for us. The system works great, and their personnel were professional and easy to work with.

They got right on it. Wes is awesome. I highly recommend Cole Air.

I always get excellent and courteous service from Coles AC. They stand by their products and they are always there to help no matter the day or time.I will continue to do business with this company for any future appliance needs!

We have been taken care of by Cole since we moved out here 20 years ago. That should tell you all there needs to be said about this company and their family of techs and office staff.

Nice knowledgeable friendly staff

Great group of techs

Fantastic crew and work

Great people here

Prompt repair service

Agree