Everyone in the store rocks!! They were very awesome! Getting me in and taking care of everything without any worries! Definitely a 10/10

Store was extremely busy. Had to wait 15 minutes with the staff was very friendly and helpful. Had to replace covering over my cell phone because it cracked. Highway robbery on the price 50 bucks for a plastic covering.

Chipotle should just own the entire building

New phone, New business plan very helpful.

Very helpful,kind courteous service.

Helpful sales people, convenient location with plenty of parking.

Very helpful and patient. Excellent service & staff.

The person who waited on me was extremely kind and helpful to me. Charles A Rose PhD

Good place to pay your bill but staff is more interested in making sales than helping the customers

The salesperson was helpful in setting up my new phone. Unfortunately, I still cant transfer important files.

These guys are the best! They know what theyre talking about and are always very helpful.

Very nice!

Verizon Jacked our bill up to like 184.00 for 2 lines a month over the years, I was one of the very few left on the old unlimited data plan & my other phone was only on a 2gig data plan. Verizon kept trying to get me off that unlimited plan as they jacked up their price every time I turned around. I called numerous times to get my bill lowered & not change my plan; they did not want to hear it, so wife and I went to with a different carrier. We got two lines with unlimited data and saved 120.00 a month!! I DID NOT port my numbers so I could turn Verizon off on my own...FIST OFF... After over 10 years with them; they gave me such a hard time getting my phones turned off ..then to boot.. Verizon put my phones on the stolen hit list when they turned them off. The next day some guy came over to buy my note 4 and note 2; he then came back and said we have a problem; these phones are stolen.. I about flipped out! I called Verizon; they quickly took my two numbers off their black list and said we are very very sorry for the mistake, the guy that bought my phones then made a call with his new note 4 and it worked, he was all happy; he then knew Verizon messed this one up. This is only one of the many reasons wife and I left Verizon after many years,, their customer got very very poor these past years.… we are very very happy with our new carrier, coverage, price and customer service. I think people have more options now and many are leaving Verizon so in-turn it seems to me like Verizon is passing on their losses on to their customers. I AM SO DONE WITH VERIZON!!

Super helpful great selection of phones

Tyler is the best seller in Verizon ❤️💋

Very competent helpers. Quick. Fixed the problems I had. Love them!

Excellent. Fast good service. Out in about 15min

Sales woman was so helpful and nice. I forgot to get her name and Im sorry I didnt. She deserves a great review.

The Staff there Are Awesome..Always helpful, friendly and love the new store..

My phone was not working correctly and the man I dealt with was very helpful. He checked some things and got it working in a few minutes. Very happy.

Sam in Geneva ohio is the go to guy. Very knowledgeable very smart

Very helpful. A little bit of a wait time but too care of my issues

I don’t know how their service is because I can’t get ahold of them. If you are relying on appointments with your phone and not answering it, at least give voicemail as an option. I tried to cancel but no way to contact them.

To much money when there are better deals out there. Always fine print to not help you

Their employees need to not to RIP you off when buying a phone

Good place to go people are great there phones are a changing everyday

Top of the line crew quality service. Keep up the great work ASHTABULA CREW!!

Had a bad experience in mentor a month or two ago at their store next to the starbucks. well i heard good things about the ashtabula store so i figured i had to head to erie that day anyway so i went in. manager named randy was free up and came over to help me out because his other salesmen were busy. explained stuff to me with my samsung and even showed me how i could save money going to the unlimited plan. he told me he would change the plan and went in the back. then a bit of an older lady came over who said she was the manager too i dont remember her name but she asked how everything was going and i told her how great randy did and how he saved me about 35 bucks a month. she said i could get a tablet and this car thing too and still save the money. so a guy rang it out (spent about 400 bucks total but when you think about saving money 35x12 more than made up for the sum i spent) i come to find out that i only saved 5 bucks a month because this lady did not tell me there were fees and phone numbers with the stuff i got. i still am saving 5 bucks a month but i was under the impression id be saving 35. bit of a sour taste in my mouth but what can you do i didnt read the fine print and i was outside the return policy, so its kind of my fault too. just next time tell the customer about the phone numbers and charges. randy was nice though.

Very friendly and knowledgeable staff, store is stocked with good phones, and little to no wait times. One of my favorite Verizon stores

Company store, great staff, can do more for you than 3rd party venders

Wes gave us great customer service as always.

Employees were super nice explained the plans really well, give them all an a plus

Waited for 3 hours outside on iPhone launch day. Disorganized staff took over 30 minutes to let me know what the deal would be to get the iPhone 7. Trying to push costly bundles of items I dont need. After asking questions, I was told that the salesman need to move on to another customer. I waited for 3 1/2 hours and left with nothing. If I could give less than 1 star, I would. Highly disappointed. Would NOT recommend coming to this store.

Quick easy no complaints great service

Very nice workers

The people were very helpful, thay were able to fix my problem, we were on are way fast

The Person I spoke with was very helpful.

Very good people.. very helpful

Very helpful Army of Verizon guys and girls ready to help.

People here dont listen, say one thing but charge you for another.. I dont recommend this place

Verizon has my cell company for more than 10yrs. What does that tell you?

Ive had same place 12 yrs same phn.3 yrs now to get on line and do something fast to drive to library I pay for nothing ye ha

Im currently a Verizon family plan, they help you so much with anything you need and will find the perfect phone for you.

Treated with respect. Great crew

Trying to call and speak with someone about purchasing a phone. Can’t speak with anyone they keep disconnecting me! Horrible phone service.

Great atmosphere one hell of a good crew!!

Great customer service and deals.

Liars! They lie to you to get you into the edge program. And they didnt just lie to me, they lied to my grandfather, mother, and friend. This place is TERRIBLE. I used to love verizon until they started skewing me over. These workers will lie straight to your face!

Great always get good service at that branch.

The salesperson was very helpful with all my concerns. They were honest and didnt try to sell me expensive unnecessary items.

They couldnt beat my current 100.00 month 5 phones unlimited all. Small Place Center of all the action.

They were very helpful and a pleasure to meet 😊.

The staff are knowledgeable and helpful. Downside for me, no seating while you wait.

Its a 5star people are great one thing I have had at least 4 drop calls a week

This Verizon store is way better then the one across giant eagle in town they try to charge me a unnecessary $10.00,were as this one save me 10 bye telling me the truth.great employee staff!!!!prices are a little high but best service that you can get never dropped a call.

The rep who helped me went above and beyond!

Small store limited stock. Very friendly though.

Super thanks for asking

Excellent service

Nobody here answers a phone

Terrible customer service and plans

Rude people, dont tell you all the facts and charges , I cant believe they still have jobs .....WAKE UP Verizon

Wes was AMAZING

Service was great

Ok

Some of the best staff

Morgan is fantastic

Not very helpful!!!!

Helpful

Good store

The sales consultants are very friendly.