user
World Wide Stereo
38 Greenfield Ave, Ardmore, PA 19003, United States
Appearance
World Wide Stereo
Comments
Ro
Review №1

I would not do business with world wide stereoThey keep charging my credit card for services that were not performed. After conversation with management, apologizing, the next day I see a additional charge of over $500I have a business myself for a long time, and am quite surprised about this companyAlso, after I installed several TV’s in a new home by worldwide , I have compared pricing and see that they are considerably higher than the competition

Ji
Review №2

These guys are professional, patient, client focused and persistent. Tommy Gillanders is excellent. I have an old farmhouse with thick stone walls, making his job even more difficult. He and his team kept after the project until it was complete. They are worth the premium!

Je
Review №3

I am a repeat customer here, and they have exceeded all expectations every time. The equipment is terrific but what sets them apart is their advice, support and follow through. I most recently worked with Tommy Gillanders and he was absolutely fantastic from day 1, including after-installation help and advice about the new system. They are not cheap but they are worth every cent.

Ph
Review №4

What a great company! Pricing was very good. I ordered the wrong equipment so had to call into customer service. I was put in contact with a woman named Jamie. She is just amazing! Very pleasant on the phone and very attentive to my needs. She helped me with my issue got me on the right path and was just an absolute treat to deal with. Then I got transferred over to a gentleman named Austin in the ordering Department. He was very helpful and very knowledgeable. And got me straightened out. I cannot stress enough how wonderful the customer support and everybody I spoke with was. They will have my business from here on out. Even if their pricing was higher I will purchase from them again just from the customer service experience that I had.

Ch
Review №5

Ive been a customer for a lot of years and always enjoy going in to look at the new gear. They have a very knowledgeable staff and are easy to work with. This trip I was looking for some new speakers and listened to a lot of music from the 1812 to AC/DC across a number of speakers. Finally found the right sound and very happy with the purchase!

Ch
Review №6

An exhausting hunt for a 5-disc CD changer finally lead us to World Wide Stereo as they had an awesome Yamaha unit in stock (needle in the haystack)! Called and got Tommy in the Ardmore store, super-friendly, very informative and when I asked about taking the train to pick-up the unit, he informed me they have free delivery in the area - Incredible! Made the purchase over the phone on Saturday, got an email confirmation and the unit arrived via hand-delivery on Monday! A great experience all-around, thx Tommy!

Sh
Review №7

Tommy Gillanders was the only reason we were able to upgrade our TV. He is inordinately knowledgeable, kind and patient. We highly recommend him and are totally pleased with our set-up.

Ro
Review №8

They are always helpful always knowledgeable. They make great recommendations. Their ony goal being getting you the most for your money. Will definitely be coming back again.

Be
Review №9

Great experience at this location. They had the exact speakers that I was looking for and Tommy allowed me to sample many different types of music so I could get the full effect. Would definitely recommend Tommy and World Wide Stereo of Ardmore.

da
Review №10

Great experience. My salesperson Tommy Gillanders was excellent. Knowledgeable about the products and gave useful input about the room the tv was going into that I had not thought about. Tv, mount and HDMI wires were delivered very quick. Tommy checked in after installation and gave great advice regarding modems etc. wonderful efficient experience! Thank you

Br
Review №11

I was referred to Tommy by my brother who has been dealing with him for some time now. I was in the market for a sound bar/subwoofer setup, but knew very little about the current offerings, or how much I should even reasonably budget for one. I knew I didn’t want to spend a ton, and I had a couple of basic features I wanted, but after a short time on the phone with Tommy, he made a recommendation that seemed perfect for me, the Klipsch Cinema 600.He was patient and answered all of my questions about it, and helped rule out other alternatives for various reasons. He really made me feel confident I was making the right choice, and I don’t take purchases like these too lightly.The transaction itself was simple and painless, he took some basic information over the phone, emailed me a link to pay, and that was it.I would highly recommend asking for Tommy when you’re shopping here, whether you know exactly what you want or if you’re like me and are going in mostly blind.

jw
Review №12

Great experience shopping for speakers, my salesman Tommy took the time to show me different speakers and explained each speakers nuances while playing several different genres of music. Would definitely recommend World Wide Stereo for anyone looking for audio equipment.

Ro
Review №13

Got this great new JBL 9.1 soundbar and went down a rabbit hole into advanced settings to maximize this beast. Had some technical questions and Tommy walked me through the labyrinth of sound settings, making sure that all of my devices were properly connected. This guy knew everything I asked about! I could have bought this sound bar at BB the same day, but the reviews on customer service were so good on WW Stereo that I thought that a few days wait would be worth it. It was. Now to rediscover all my favorite music and movies. Thank you, Tommy!

Ha
Review №14

World Wide Stereo completed an installation of a new TV/Sonos system in our basement....now a She Shed, and reconfiguredan existing TV/Stereo cabinet in our Family room to accomodate a new slightly larger TV and Sonos system. Patrick Obrien was our helpful contact person in the Store. Kerry, their designer, was very involved in the process as well.The results are fantastic. The installers and technicians (Tony and Scott) were extremely helpful.....they are true professionals.We had a great experience and would highly recommend them.Enjoy!

Ma
Review №15

Its extremely rare to find someone as knowledgeable and helpful as Tommy Gillanders. I have been an audio enthusiast for the past 30 years and Tommy is the best salesperson I have ever had the pleasure of dealing with. Highly recommended!

Ki
Review №16

Absolutely one of the best customer experiences I have ever had. Tommy Gillanders was super helpful and put my mind at ease with my reluctant move to a sound bar set up for my home. I will refer anyone who asks to Tommy at World Wide Stereo. Thank you guys!

Ro
Review №17

Worked with Tommy G. at WWS during Covid. Even though I was not able to visit in person, Tommy was able to work with me to build a sound solution that met my home theater needs. He was responsive to my questions and the store was able to ship me my selected products quickly and easily. When I ordered a wall mount (then decided on a base stand instead) I was able to make my return to the store safely and easily as well. I would recommend both the store and also the staff when building a home A/V solution. Thanks WWS!

M
Review №18

I went with Worldwide Stereo to buy a LG OLED WX 65 and a BDI entertainment center. I went with them because Rob Marcoccia in Ardmore took the time to understand my audio video needs and recommended a solution that works. Also, I wanted an experienced installation team who knew how to install complex systems and a team that can help with programming of the purchased devices. I can say the installation team did a meticulous job in how they installed the TV and the entertainment center and took the time to clean up after the installation. Also, a few days after the installation LG dropped the price of the TV and WW Stereo immediately matched the price.Overall, I am very happy with the buying experience, installation and the outcome. I highly recommend Worldwide Stereo.

Pa
Review №19

I stopped in with my daughter last Saturday at around 11AM. I have not been to a good audio store in a long time and was hoping to hear some good stereo speakers/amps and maybe look at turntables. I was a little worried that everything would be directed towards home theater and surround sound. To my pleasant surprise there were many stereo systems to hear. The store got a bit crowded so we were passed between a couple sales guys but that was fine. We were in no rush and I wanted to take the time to listen to different music on several different speakers. It was great fun and we had plenty of time to check out the gear. I think we were there for more than 3 hrs. There were no pushy sales people and they were happy to show us gear in our price range. All in all a great store. I ended up moving in a different direction and purchasing some bookshelf speakers and subwoofer. I plan to go back again to look at turntables. I am glad this store exists!

De
Review №20

Great eye opening equipments..helpfull and courteous staff.

wm
Review №21

Definitely the place to shop and place your final order for all of your audio wants and wishes, superior product knowledge, competitive pricing.Rob and the rest of the staff were extremely attentive and took their time in qualifying me to give me exactly what I was looking for in High end home audio equipment and sound.

Ji
Review №22

Get chance to meet with Rob and Patrick very nice guys and very helpful and very knowledgeable. About equipment showed me and my girl around the store and demoed everything I wanted to hear had a very nice experience there we definitely recommend this store and Patrick and Rob. Thanks again guys sincerely Jimmy and Laura.

Sh
Review №23

I stopped in here a couple weeks ago for help getting my new speaker system up and the manager and and sales associate Andrew helped me get my wires figured out and ready to go. Great service!

V
Review №24

Everyone at the Ardmore store was very friendly and attentive. Despite all the high end selections , the staff didn’t present themselves as audio snobs as if you weren’t in there to buy a McIntosh system, then they would direct you to the nearest Best Buy. I felt at ease the whole time. Admittedly the theater seating helped. The audio equipment is a dreamland for any audiophile and it looks like the video is as well. I didn’t get a chance to experience the home theater room but i was okay with that. I highly recommend going in and talking to the knowledgeable, friendly staff. I’ll be back for sure.

Br
Review №25

I was having issues connecting my aging surround sound to a new tv and Ron walked me through it over the phone. When it still wasnt working he called out to a tech to figure out what to do and then Ron called me back and it worked! I didnt buy anything from them and Ron was willing to help me out. I will definitely be purchasing from World Wide Stereo in the future!

Ni
Review №26

This will be somewhat of an unconventional review of a business as my contact with WWS was done via email. I had a few questions about some high-end stereo equipment I’d inherited and reached out to WWS for some advice. Their responses were professional, warm, and very helpful. I’ll very likely turn to them should I ever need audio/video work done, or new components for my home stereo because of these exchanges. Thanks!

Sc
Review №27

It was time to upgrade my complete stereo system at home and Mark Jones is my only call. He came to the house and we came up with a solution that would be easy to use and impressive to listen to. The system is new and modern and easy to operate. We now have music in the whole house again. Thanks for making our home audio experience amazing!

Sa
Review №28

I was working with Tommy, who went above and beyond to educate me on stereo brands, price points, and setups. I wasn’t expecting to walk out of the store with a full stereo (this was my first day looking), but I feel confident in my purchase, knowing that Tommy’s passion as an audiophile (and his interest in sharing that passion) was the guiding force at work - not “making a sale.” Highly recommended!

Mi
Review №29

The best way I can describe this place is as follows. ... ...If Best buy/Magnolia is a used car lot, than World Wide Stereo is the equivalent of Jay Lenos garage. And the best part is all the sales people actually know what they are talking about and dont just read the description out loud to you. They are fully aware of the differences and capabilities of everything they sell and you will too, if you werent already. Absolutely the best plce to get speakers or a TV or even headphones without any of the hype and trickery/laziness of the big yellow tag stores.

Pe
Review №30

Easily one of the nicest audio shops Ive been to. The staff were super friendly, very helpful, and they had an amazing selection. I was even able to demo some very expensive headphones despite only being in the store to buy speakers. Their prices are very fair and Im sure you wont be disappointed if you use their services for your next home audio upgrade. A+!!!

ST
Review №31

Shopping at World Wide Stereo exceeded all of my expectations and I look back on the experience fondly. Mark was passionate and knowledgeable about sound integrity but NEVER pushy. I visited the store looking for a new turntable and receiver, but left with a whole new sound system because the quality was so impressive. Two months later, Im still really happy with my purchase and will visit World Wide Stereo again in the future. Highly recommend!

An
Review №32

The staff are very knowledgeable and they have some outstanding deals. If you need help picking the best electronic product for you at a great price, look no further. I have purchased numerous products from World Wide Stereo over the years and have always been satisfied. They often have closeouts out high quality brands at amazing price points as was the case with my last speaker purchase. And its really nice to have a store with responsive salespeople and technicians to call if you run into any issues.

Ju
Review №33

Great selection, great people, great showroom, excellent service. Revisiting this review a year later to say its STILL the kind of place that makes you want to invent projects just to have an excuse to shop there and work with their people. Special shout-out to Tommy for all his help over the years. Looking forward to my next visit, as always!

Br
Review №34

Spent almost two hours in here with their salesman Rob demoing various speakers. He was extremely knowledgeable, courteous, and helpful. You can really tell he enjoys what he does. He took the time to answer every question I had, explain elements of audio world I didn’t understand, and didn’t mind switching back and forth between several speakers I was interested in purchasing many, many times. In the end I did purchase a set of SVS ultra towers from him, but never felt pressured to do so. The guy is a class act and one of the best salesman I’ve had the pleasure of dealing with.All of the other employees I came into contact with were also polite and helpful. They have a large selection to demo and it’s a nice environment to experience all facets of the home audio spectrum. If you’re in the market for some hifi gear, this is the place to go!

Jo
Review №35

I have been doing business with WWS for over 30 years and they have never let me down. They have a great selection of products with which you can walk out the door. In addition they do home installations and we have had complete music systems installed in our home by them.Awesome showrooms too!Top shelf products are only topped by their tremendous service.

Br
Review №36

We hired Tommy Gillanders from World Wide Stereo in Ardmore to outfit our newly built home with TVs and audio. Tommy sourced some great audiovisual equipment for us, and they did an excellent job of installing it all. Given that it was new construction, there were the inevitable start up gremlins with wiring installed by the builder, etc, but the World Wide team worked everything out. Highly recommended.

Ma
Review №37

You cant go wing with WWS if you are looking for a quality sound or AV system.Great store is casual and lets you audition gear like you were at home.Lots of great brands.

Ki
Review №38

Really nice showroom and plenty of sound systems to demo. These are luxury sound systems for the most part so they are pretty pricey.

Ba
Review №39

All the staff were fantastic. Dan, Pat, and Tommy are very knowledgeable and were especially helpful and as nice as they could possibly be, even though I needed assistance on a TV I had not purchased there. They really did go out their way to assist me. I would not hesitate to look to these folks when it comes time to purchase a TV or any other stereo item.

Gr
Review №40

Great customer service experience. Very knowledgeable and extremely helpful.

Ch
Review №41

I cant say enough good things about Mark Jones and his team! I had a problem with a TV system and came in and spoke with Mark. He came out to my place that same day and assessed what was needed. His tech was there the next day and fixed the problem. I could not be happier!! Talk about customer service...this was phenomenal! Everyone was prompt, professional, friendly and efficient. They know their stuff! I will continue to work with them in the future and recommend them to anyone in the audio/TV market. Thanks Mark!!

Br
Review №42

I recently worked with World Wide Stereo to upgrade my existing speakers and look at different amplification options for my vinyl setup. Rob Marcoccia couldnt have been better to deal with. He is patient, knowledgable and extremely professional. Perfect customer service! I will continue to go to WWS for my home audio needs. Couldnt recommend more.

Jo
Review №43

This is a review of Rob Marcoccia at World Wide Stereo. I have wanted a hifi stereo system since I was in high school, and around a month ago (over 20 years later) I finally pulled the trigger. I went to just about every local store in the Philadelphia area, and ended up buying from Rob. His approach was very helpful - he asked for my budget, then let me listen to a few different options without telling me brands/models so that my ears could do the picking. He was very knowledgeable, helpful, and offered a great experience overall - he even came by my house a few weeks after the sale to make sure I had positioned the speakers properly and to make sure I was happy - which I undoubtedly am. I highly recommend Rob and will be shopping with him again hopefully soon!

Jo
Review №44

Absolutely amazing customer service! Will be back!

Jo
Review №45

My thanks to Dan Carulli and team. Excellent service before and AFTER the purchase. Pleasure to deal with, timely and professional.

Th
Review №46

I have worked with World Wide Stereo for the past few years on both major and minor in home solutions..in particular, Rob and Dan. Bottom line is this, their work is excellent, their support and follow up is incredible. I can literally call Rob at home (and Ive had to!) and he is always available to solve the problem. I would not even think of undertaking an el citron ifs and media initiative without working with WWS. I highly recommend them!

Pa
Review №47

From the time we sought advice at WWS, through installation and beyond, Tommy Gillanders has been outstanding. We are very impressed with the expertise, service and care. Thank you!

Jo
Review №48

I want to give a huge shout-out to Patrick and to Mark for troubleshooting an issue for me. Their expertise is most appreciated and I would recommend them highly!

Ca
Review №49

Repeat ( 3 time) customer on whole room upgrades - Dan C. has the zen of understanding your needs and putting together a quality package every time!Dont waste your time with any other outfit - Bob and Ron are the real deal!

Al
Review №50

Visited with Mark Jones and Rob Marcoccia at the World Wide Stereo Ardmore, PA store. The service to my wife and I was amazing. No high pressure, but they both had a tremendous grasp (knowledge) of the products we were interested in. The store was loaded with great products in a visually appealing manner. Would highly recommend this store for anyone looking for video and/or audio products. Great going guys.

Er
Review №51

Ive known the team at Worldwide Stereo for more years than I care to admit to and I cant think of anyplace else that I would shop for my home entertainment needs.The team at Worldwide really does put the customer first and they place relationships above all else. Not only do they have the best products, competitive pricing, they have the best service on the planet.Recently the 55 TV in my family room was acting up and power cycling. I was ready to pony up and replace it. Instead of trying to sell me a new TV or arrange a costly repair, they simply showed me how to update the firmware of the TV and that fixed my problem!Bob, Ron & Mark have a customer for life!

Pa
Review №52

I have been using World Wide Stereo and Mark Jones for almost 30 years. Everything from Audio/visual to TVs, Mark has steered me in the right direction. I have been completely satisfied with the products he suggested and those that he suggested may not meet my needs.Any time I need help, there is only one call I make.

Ra
Review №53

I went here looking for speakers. Tommy, one of the reps there was not just patient and knowledgeable, he was extremely helpful in allowing me to audition a whole lot of speakers. In the end, I was even allowed to home demo a pair of Dynaudio speakers that Tommy delivered to my place for free.

Br
Review №54

I cant say enough about Mark Jones, Dan Carulli, and the technical team at WWS in Ardmore. Their approach to system design, installation, and support combines their deep understanding of product and technology with a simple desire to do whats right for the customer. Recently, I needed an urgent response to a repair issue (of course happening just before a big party at my home). Marks response was dont worry - well take care of it, and my system was back in full operation with time to spare. Its a pleasure to do business with them.

To
Review №55

Was just in last week and a guy named Mark Jones hooked me up with best deal on a new Sony TV and a Sonos system. I went home and found the prices were competitive with the internet. I plan to have them outfit my other house.

Ak
Review №56

Great experience and awesome customer service!

Li
Review №57

The employees are so friendly and helpful, and amazing inventory!

Mi
Review №58

I moved into a new home a couple of years ago and stopped into WWS to upgrade TVs since that time WWS team especially Rob Marcoccia has become a part of my recreational life. If you have a desire to check out the latest in electronics then stop in like I did. Their home theater, sound systems and 4K TVs are awesome!!

Ju
Review №59

What a lovely experience . What a phenomenal staff . Ohhhh what a SOUND !!!!!! 👍👍

Ni
Review №60

Excellent store with a lot of knowledge about audio

Jo
Review №61

We purchased our stereo system at World Wide Stereo two years ago. We had the good fortune to meet Tommy Gillanders, who guided us through the maze of choices. Weve been very happy with the purchase, but, more importantly to me, is the fact that when there was a problem, I called Tommy and he expedited the issue. Since then, we have made several purchases at World Wide Stereo. Six months after we bought a Sony DVD player, it wouldnt connect to Netflix. After spending too much time on the phone with Netflix, I called Tommy in frustration. He asked me to drop off the DVD player. At the end of the day, he called and told me they had taken care of the problem (which was the wireless connection to Netflix) not a malfunction with the player itself). There was no charge because they were able to address the problem in the store. Tommy is always patient and never condescending, which is important to those of us who are technologically handicapped. My question is, Why would anyone ever go anywhere else when World Wide Stereo is here?

ga
Review №62

Bought a new BDI TV console. Tommy and Mark went above and beyond with customer service. Thanks

Bi
Review №63

High knowledge of audio equipment.

Ro
Review №64

World Wide Stereo is an amazing place to visit

an
Review №65

Great sevice

St
Review №66

Very helpful and honest.

Information
100 Photos
66 Comments
4.9 Rating
  • Address:38 Greenfield Ave, Ardmore, PA 19003, United States
  • Site:https://www.worldwidestereo.com/pages/ardmore-pa-showroom
  • Phone:+1 610-649-7002
Categories
  • Electronics store
  • Audio visual equipment rental service
  • Electrician
  • Home theater store
  • Lighting store
  • Home audio store
  • Window treatment store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations