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T-Mobile
2401 12th Ave NW Suite #115, Ardmore, OK 73401, United States
Appearance
T-Mobile
Comments
Th
Review №1

Could not have been ruder and less helpful last visit. Usually very friendly and helpful.

Bu
Review №2

I already talk to a representative from T-Mobile online. Per their recommendation I came to the store to get my Apple Watch activated under Prepaid and knowing this from that rep I made the appointment at 1 o’clock today. I came in and was greeted in a very rude fashion. Within the next 20 minutes to 30 minutes I was being helped. A new girl was assisting me and the blonde girl was not even Friendly that was helping her to assist me. Two calls were made to help the activation go through however they ended up not activating my watch I explained why I came in and gave details as to how they needed to activate it to begin with using a dummy Sim and then a call to customer service needs to happen to add the EID. I was not wanting to activate my 3 lines with other carrier with Tmobile but only the watch. The blonde said to me and I quote “well why are you even here then?” Unhappy with this visit and would not recommend this store to anyone around Ardmore Ok

Jo
Review №3

I came in here with so many issues. They were able to take care of everything in a timely fashion. Christian and Haley were amazing ask for them!Definitely a good store to go to!

Ti
Review №4

Not good. I had to wait an hour before I was waited on.

Ch
Review №5

It is a good store and good service help

Ma
Review №6

Christian and Haley are professional, friendly and took care of my needs. In and out quickly without any issues. Thanks ladies!!

me
Review №7

Great customer service. Im a loyal customer of TMobile for over a decade now. Coverage, customer service, and value are keys to their success!!

Da
Review №8

This store was a great help with an issue that I had with service. Krystin in specific was awesome in getting my problem fixed. Thank you all!!!

Ca
Review №9

Very poor customer service attitudes were very bad

Ch
Review №10

By far the worst service Ive ever came across. I would definitely not recommend this store if youre looking to make the switch to t-mobile

Pr
Review №11

Eli and the entire team is wonderful ! They are patient, super professional, friendly, work with you so you get the best plan/deal. Normally, I hate going to phone stores , since they are hassle but this trip was different. Had an excellent experience with the staff. Will definitely be coming back to this location, way to go guys keep up the great work. Excellent management, good customer service.

Me
Review №12

Friendly staff. Unfortunately, they acknowledged the absence if service in parts of my town with no ETA for improvements. Too bad.

Hi
Review №13

Excellent customer service and amazing promos!

Ne
Review №14

Fast, quick service. Worked hard to get my technology need taken care of. Highly recommend.

Ma
Review №15

I have had t mobile for over 10 years and I have never found better plans/pricing for as many lines we have. The employees here in Ardmore are extremely helpful and even call and check to make sure everything is working right and you were able to use all of your devices (those of us who may be a little technology challenged!) Overall, great place....hence why we have been with them so long.

Ja
Review №16

Will do my business strictly online from now on.

Jo
Review №17

The T-Mobile store in Ardmore was the second one I went to. The workers there were real friendly. If you need something from the T-Mobile store, I recommend Dangela and Trevor. They know their stuff!

Ke
Review №18

Just went to purchase the new galaxy s10 and the girls who helped us went above and beyond. The female manager and a young lady named Dangela were awesome! Thanks ladies!

Co
Review №19

Excellent staff and management

Jo
Review №20

Ive been in this store many times for upgrades and bill payments. Their staff is so friendly and more than capable of helping you with your tmobile needs! So glad they finally came to ardmore.

Ma
Review №21

They are very friendly, knowledgeable, and take the time to assist with phone service and phone knowledge.

De
Review №22

Been calling for an hour and nobody has answered the phone.

Lo
Review №23

Google says they are open until 8. Got there at 7:20. Sign on the door says closes at 7. The Ardmore store sucks.

Ja
Review №24

Assoc manager Myrey was very helpful.

Mi
Review №25

Good service.

Du
Review №26

Great staff and plans! Come check these guys out!

Am
Review №27

Manager told me theyre a third party for tmobile and thats why they cant offer any information regarding your plan or upgrades without calling other stores/corporate. Seems like a waste of a store considering.

Ir
Review №28

Service isnt reliable in my area, even on the state highway.

Information
6 Photos
28 Comments
3.7 Rating
  • Address:2401 12th Ave NW Suite #115, Ardmore, OK 73401, United States
  • Site:https://www.t-mobile.com/store-locator/ok/ardmore/12th-ave-nw-n-rockford-rd?y_source=1_NzYzOTgwMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 580-224-2647
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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