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Campbell Tire Company
502 N Main St, Alpharetta, GA 30009, United States
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Campbell Tire Company
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R
Review №1

They lost my trust.I was a customer for years, but their techs are careless. The last straw was when they torqued the alloy wheels on my sedan to OVER 140 ft/lbs (+50 over factory spec). It took a breaker bar to take off the wheels and the studs were speckled with aluminum shavings. I then remounted & retorqued (with a torque wrench) after cleaning the hubs (which they didnt do) and inspected for damage.On the comeback the counter guy was nice and said sorry, but their tech got lippy, arguing that the manufacturer torque spec was Too Loose, Too Loose. I left angry and am NEVER coming back.One time they broke all four wheel locks on my car, installed four rusty (swelled) lug nuts and did not mention it. The (SUV) wheels were over-torqued that time as well, but only by 40 foot pounds.This shop is probably fine for trucks, the prices are fair, and they are nice people. But I dont trust them.

Ja
Review №2

Five star business without a doubt. I needed to get new tires put on our RV and called around to about 10 different places. Half never called back and the rest were either very expensive or had huge lead times. Campbell tire was fantastic. They actually respond via email, were able to get the tires we were looking for (with recent DOT stamps), and had the best price of anyone. They started work as soon as I had arrived and finished everything quickly. I couldnt be happier.

R.
Review №3

Great service. I get my trailer repairs and all my tires from here. They work on bigger trailer tires which is the best being in alpharetta. The technicians are awesome hard working men who really take the time to make sure the job is done correctly

Ma
Review №4

Super fast and easy getting my spare tire patched. They let me leave it for the day and come pick it up later so it was super convenient. I really appreciated them putting the tire back on my Jeep for me!

jo
Review №5

They went above and beyond dealing with a rim issue. Youve earned all of my business! Thanks for caring about a new customer

Ma
Review №6

Expedited and friendly service! Have been bringing my car here since 2017 with no major complaints. Love the family :)

Pr
Review №7

I bought a cargo trailer here they had the best prices were extremely helpful. A very easy transaction if they were closer I would use them for service too.

Mi
Review №8

I trust the people at Campbell Tire and Ive heard this from other people as well. The price was reasonable they did a good job and got me back on the road quickly

Hu
Review №9

Great price and the kid that helped me out was one of the most outgoing, friendly, and overall fun people I’ve been around.

RK
Review №10

Man, a little bit of communication and I wouldnt be writing this review. I dropped my tire off at 11:30am to get patched/plugged, and they didnt get to it all day. I came back at 3 and they said to wait for them to call me. I at least got the tire back from the polite, apologetic owner when they closed at 6. Now I cant find anywhere to get it done and need to drive on the donut 40+ miles home. I just wish they had told me so I could have gotten it done somewhere else before everywhere else closed. If they could have handled this I would have bought a set of tires from them in a couple months. Guess not.

Ze
Review №11

The price is good and it was a fast service. I got alignment. However they touched my ceiling with dirty hands and i had to clean them. Unprofessional!

Sk
Review №12

I have been to different auto shops all over Georgia, but NONE compare to the immaculate precision that exists at Campbell Tire Company. The hospitality, as well as the service, is truly something to behold. This company is a well oiled machine, with many pieces that collectively work together to ensure the best possible service, and to keep you safe on the road. I HIGHLY recommend them.

Pr
Review №13

Matthew was the best very nice place they just expensive$$$$

Ke
Review №14

This is my fourth time at this service center and its my fourth time of total satisfaction. People that work on the car people in the office and people on the phone are all professional courteous and down to earth. They get the work done as quick as they can and the prices are right on. I expect my fifth time will be coming to the same place.

Jo
Review №15

Great prices and service.

Ra
Review №16

Certainly the spot to go to when it comes to tires and alignments! Excellent customer service, welcoming waiting area and honest staff! A win-win situation! Not to mention the place has lots of character!

LT
Review №17

Great service. Everytime I go they are always extremely helpful and friendly. This has been the only place I go for years.

Wi
Review №18

Did what I asked. Did not try to coerce me to buy tires until I want to buy tires. Good people.

Ji
Review №19

Great people, fair prices, quality work with a personal touch. Not a chain, just honest local people ready to help you with your tire needs. I recommend them to everyone I know. Whats not to like? and we really appreciate them! Jim G

To
Review №20

More than just fair prices, these guys offer quality work. Worthy of your business.

J.
Review №21

Words can not express how this business operates; very rare in todayssociety. Old fashioned business skills with knowledge & expertise. I have been using them for 20 years and consider them part of our family.

Az
Review №22

Was told by another place needed new tires but these guys just fixed my tire today with a big smile!!! The most honest business EVER!! Great customer service and care Ive seen lately, thank you guys! Will strongly recommend to friends and family!

Da
Review №23

Ran over a nail with my riding lawn mower and they replaced the inner tub. Was in and out in under an hour. Prob the best 20 bucks Ive ever spent.

WC
Review №24

Great service. Attention to detail and fair prices

Al
Review №25

It was a great experience!! They helped me figure out why my tire was leaking air. They pulled it into the shop and repaired my wheel/rim in a couple minutes. It just felt like an honest/caring company. It took Campbell tire a couple minutes to fix it! I was surprise that they repaired it at no cost bc I was told else where that it was going to be expensive. Definitely will comeback for future services and would recommend them to family and friends.

jo
Review №26

Ive been a customer of this place for 20 years .these guys have always treated us right. If you have a tire issue they know how to fix it and there quick. They also do other things than just tires. Check them out on your next car need . They are also a trailer dealer and have great prices .

Ch
Review №27

Well I’m new too the area that & so I had bought tires on the internet cause my wheels were being powder coated for my car. Once I started asking around this place was highly recommended. So I thought I’d get them to put the tires on the new wheels & balance them. They wouldn’t even going to have too mount them on the car cause it was on jack stands. I then thought I’d just buy a set of tires from them for my 4x4 blazer ( my second vehicle) being it was getting a lift & new wheels also. So when I went there, walked in I was rudely told they only mount tires they sale & brushed off immediately. Literally the guy walked right by me like I was a bother for even asking. I understand they want people to buy tires from them & I completely agree. Although if I’d had a chance to just explain where the ones I had were bought & why...then tell them I’d like to buy my next set from them. Well they’d had all my business as I am a loyal customer once I establish that relationship. But I took my $$ & business elsewhere. It also costed them about a $500-$600 tire sale. Real smooth Campbell’s....real smooth.

Jo
Review №28

I went in for an alignment, they took my car back spent at least a half an hour if not more checking the car. They came out and said you are all set, i said how much and they said you do not owe anything your alignment is perfect. What an honest place, this is my hands down go to from now on! Thank you

Ka
Review №29

Support local businesses! Been using Campbell Tire since I moved to Alpharetta in 2001 and have had nothing but honest, performed right the first time, and fair priced work done every single visit. Great folks. HIGHLY recommended

Pa
Review №30

Everybody was so nice and welcoming! I showed up unannounced and they got my tire fixed in less than 15 minutes. Best place ever

Re
Review №31

They treat you like family! Honest and dependable! They also have really good used tires. Id definitely recommend them to friends and family! 😀

Bo
Review №32

The people here are very friendly and are always willing to help you! They have great prices with quality work with a very quick time! Theyve always been willing to help me with my truck or trailer needs which I really appreciate! I highly recommend you use Campbell tire!

TM
Review №33

These guys are great. The tires are priced right, and they will beat anyones price. I will continue to use these guys. I am on my 4 set of Yokohama tires and the service is great.

Mi
Review №34

Campbell Tire is great. They are super honest and trust worthy. They are always helpful. If you dont know what you need or are looking for they can point you in the right direction. They have great deals and are honest about the pricing. If you can get a better set of tires without paying more they let you know.

Ta
Review №35

The best most trusted service in the area. Ive been using this service for at least a decade. They do a great price on tires, they also do trailer tires and brakes and bearings. Really cant go wrong here.

Ba
Review №36

Campbell Tire is the BEST!!! Experts in the business, best price around, fast, efficient service, and above all the nicest people youll ever do business with! Like stellar and superb! Been a loyal customer for years now and get all my auto shoes from them. Just got 2 new ones and could not be happier. Seriously, theyre the best. If you go anywhere else, youve been jipped.

Ch
Review №37

Catherine and the guys did a great job today! Ive been using them since the early 90s. I highly recommend using them. The old style building and interior waiting area is a definite plus!

Th
Review №38

Best tire experience ever!

an
Review №39

Ms. Catherine was very pleasant to work with. Mr. Justin was extremely efficient and thorough. Thank you for taking care of me as an out of towner!

My
Review №40

I take all my cars to Campbell Tire and recommend them whenever I can. They are a great group of people, honest and fair pricing and they truly are just the greatest! You wont be disappointed.

Pa
Review №41

Best tire shop in the state. Family owned. Ive known about it for years but never shopped there.Recently needed full set of tires for both my vehicles. I had a budget in mind and shopped prices online for two weeks. I used various coupon combinations for every large tire company and couldnt hit my budget.Eventually Id had enough and gave up. I stopped in here on a whim.They came in $115.00 under budget. No coupons needed, no BS. Felt like I was buying tires from my neighbor or an old family friend. Ill never buy tires anywhere else.

Ch
Review №42

They are always the best. Fair prices and great and friendly service.

Sh
Review №43

The best staff and service EVER. SUPER FRIENDLY each time Ive gone in to get my auto tires repaired. Highly RECOMMEND them.

Ro
Review №44

Great honest service. I have been going here for 16 years and trust them completely. They dont try and push you to buy the most expensive tires or do unnecessary work. If they tell you something needs to be fixed, its time to fix it.

Mi
Review №45

Best deals on trailers and tires! Definitely recommend them!

br
Review №46

Excellent quick service with great options on hand! No wait, no upsales, no hassle. Very rare these days to find people as nice as they are! Would definitely recommend to anyone looking for nice service with quality work and pricing!

Su
Review №47

This is the most ethical, trustworthy and professional business in Alpharetta. My family and I have been getting tires and brakes here for many years!

Ba
Review №48

Always reliable work! Nice staff.

Vi
Review №49

After many tire purchases with Campbell over the past 10 years …. I will be taking my business elsewhere, after the horrendous, discourteous customer service I received today.I purchased four brand new tires in April 2017 from Campbell. In August 2018, I experienced an irreparable blowout of my right front tire from a deep pothole on an Interstate in KY. I was of course upset … but replaced the tire and wrote it off as an isolated incident.Last week, it happened again – this time to the left front tire (the other front tire that was not replaced). Once again, the tire blew out where the tire meets the rim – a four inch wide blowout. But, this time, the tire shop in KY told me that the front tires (255/35/R18) should be on the back, and the back tires (225/40/R18) on the front. The front vs. back issue is important, since the actual rim width front vs. back differs, even though the rim diameter (R18) is the same. In short, this could have been a much worse situation, with the tire becoming loose and the car losing control. Luckily that didn’t happen.The second KY shop installed the new tire and moved the other three existing tires to their proper front/back placement. I had this tire shop document on my receipt that they found all four tires incorrectly mounted, and print on the receipt that they moved the rear tires to the front where they belong, in addition to the new tire installation.I went to Campbell Tire with both tire replacement receipts from the KY shops today, looking for at least some retribution for their error. The owner was quite belligerent, argumentative and dismissive. He first blamed the first KY tire repair shop, for reinstalling the new tire incorrectly. I pointed out that was, of course, not relevant to the first blowout happening in the first place.Then, unbelievably, he then went on to insist I was lying to him. He stated the tires were rotated by another shop erroneously. I told him I was 100% certain they were not rotated at all since the April 2017 purchase. He refused to believe me. I asked what sort of monetary retribution he could provide for a $1,100 tire purchase that was done incorrectly and cost me an additional $900 plus hotel expenses. He told me flatly he owed me nothing, offered not even an apology, and then emphatically insulted me …. saying there was no reason for him to believe me over his mechanic that he’s worked with for 19 years. I’m sure he’s probably had some similar experiences when his shop’s been made to blame when instead the tires have been rotated. But, knowing with 100% certainty that is not what happened in my case, I was quite disgusted for my valid claim to be dismissed by him, without any need whatsoever to “make it right” for me. So much for “the customer is always right”…..Campbell Tire is a small, independent Mom-n-Pop type shop that, to my knowledge, only does business in the northern suburbs of Atlanta. They most likely rely on local “word-of-mouth” recognition for business. Maybe this review will make my North Fulton neighbors think twice about Campbell, even if they’ve been pleased in the past.In short ….. don’t trust Campbell Tire in with your car. Your tires, your car and your life are all too important to trust them……..10/16 UPDATE: After Campbells response that claimed theyd like to address this issue (appearing below), I contacted them via email as requested that evening. It will two weeks tomorrow - and they have not responded. Im not surprised; they probably just wanted to make it look like they wanted to make it right on Google Reviews, but in reality have NO INTENTION TO DO SO.In case they have a change of heart and contact me, I will update this review ... but for now you can assume youd be taking a great risk doing business with them, and any valid complaint to them will fall on deaf ears.

Ne
Review №50

Used these folks for years...which speaks volumes. Honest, helpful and likely to give you the best deal. Old time service! Great folks.

H
Review №51

I got new brakes from them today. Very reasonable pricing and incredible service. I highly recommend them!

Li
Review №52

Such a nice experi6to work with this company they have been here forever treating their customers like family, thank you so much.

Re
Review №53

Best tire shop in the state. Customer service 100 and the Technicians 100. I trust Campbell’s to get me and my vehicle ready for business. Highly recommend to anyone.

Ch
Review №54

Ive been using Campbell tire for a while now for the company I work for. We have several company trucks and trailers. They are always fair and honest and consistently do good work for less than the other local competition. I highly recommend them.

To
Review №55

I rarely post. Ive been using Campbell Tire for 10 years. Theyve sold me new tires, put on tires Ive brought in, and fixed several for me. Theyve even replaced them under warranty with no questions at all. I will continue to recommend. They take pride in their work. Thank you!

Ro
Review №56

Great people W/fair prices .

Cr
Review №57

This place is well run. They have good pricing and do not try and sell you on things you do not need. Campbell Tires people are easy and pleasant to do business with.

Je
Review №58

I own a 2014 Toyota Tacoma. I bought it used. Since day one i had issues with my front end and could never get my truck to perform as expected....always a shimmy here, a pull there. I spent over 2k in unecessary repairs at Midas. I finally came to Campbell Tire Company in Alpharetta. Great service, fair prices, no upcharge, great bunch of people.My truck rides as it would have new!Great job you guys!I highly recommend!Jean-louis Esor

Ke
Review №59

I have been using this place since 1993, I highly recommend it to anyone for service. I will always trust them for recommendations and quotes! Thats why I keep coming back 😋

Ke
Review №60

Very honest. Great customer service. Definitely going back

Su
Review №61

These guys are very knowledgeable, honest and dependable with the work they do. I have been here for a leak in tire which my car dealer told me to replace with new tire but these guys found a tiny nail which was causing it and fixed the tire for only 20 dollars. Recently I went to get my cars brakes and rotors replaced. They identified some issue with calipers and fixed it at no extra cost. The labor charges are very reasonable compared to my car dealer. My car dealer gave a quote of $800 for front and rear brake pads and rotors with installation and these guys did for $550 with OEM parts! Thats a great saving! I will definitely go to them again. Thanks!

Ro
Review №62

I called about having some tires installed. The tires arrived at their shop within a couple of hours. I was in and out of the place within an hour. They were very professional. I did not feel like anyone was trying to rip me off or sell me something I dont need. This is a standup place.This is the kind of garage we used to have in this country before the chains took over. Ill be going back when I need any work done.

Pe
Review №63

These guys are honest, hard working and totally dependable. Last of a breed of small local businesses. Ive been a customer for 20 years. Go to the big box stores and chains - when you get tired of impersonal service, come to Campbell. You will kick yourself that you waited so long.

Jo
Review №64

Great tire service at a fair price.

Ja
Review №65

Took my car to the Infiniti dealer for an oil change. They said I had a nail in a tire, would I like to buy a new one. I said no, took it to Campbell Tire, and had it patched. 20 bucks. Awesome.

Ce
Review №66

Good and faster service, reasonable price.

Ki
Review №67

We actually stopped in here to look at some enclosed trailers. Very curtious friendly service . Did not purchase one today because we are just looking, comparing quality and prices but i will say they are very competitive to the other places we have visited.

Ka
Review №68

Good service and price. We need to support good local business.

Ka
Review №69

Great and fast service. Joel answered all my questions and helped me find the best tires.

Ja
Review №70

Excellent ownership, staff and workers.Fast, efficient and competent .

Al
Review №71

Excellent service, great people!

FR
Review №72

Super nice, knowledgeable, & fair prices!

R
Review №73

Best tire place around!! (We have been coming here for years.)

Mi
Review №74

Great service and they really know tires. Family owned and local.

Se
Review №75

Use this place for my business needs and personal great place great people always fair

Ra
Review №76

Amazing service low service price the best !! This is very old service center and they are following true value for customer .

Jo
Review №77

Got me moving in short time thanks guys!

Da
Review №78

After I had a non-standard request for a tire and rim, Cambell Tire was able to respond with a great and timely offering and a great price for the requested tire.

To
Review №79

Ive neen going to Campbell tire for suspension work and tires for over 5 years now. Never once have I been dissapointed. Great service and quality work!

Ge
Review №80

Quirky tire shop! good affordable service.

Ed
Review №81

Staff is always friendly and in good mood. Wait times are never long.

gr
Review №82

Great place - fast, friendly and I really trust them

Je
Review №83

These folks will treat you right and give you the best price in town.

Ed
Review №84

Good friendly people well taken care of!

Al
Review №85

Reasonable prices, excellant work, super nice people. Recommended for sure

Ka
Review №86

Amazing group that are helpful, courteous, and competitively priced! I still come here for service even though Im not in Alpharetta any longer.

SP
Review №87

Great prices on tires and alignments. Locally owned and operated.

Ni
Review №88

Excellent service and cheap rates and quick no appointment needed

as
Review №89

I love this place! Honest good people!

Li
Review №90

I had a small nail in my tire, I first took it to NTB and they said they could not patch it and I had to buy a tire....Walmart said the same thing, as I with a heavy heart drove toward my 2nd job I prayed and I remember Campbell Tire Company. I had used them years ago so I decided to stop by and ask their opinion since this was a BRAND NEW tire....They owner came out, looked at my tire did some investigation and found my tire was not leaking air, and the nail was very small so he pulled it out.NO NEW TIRE NEEDED. GOD BLESS CAMPBELL TIRE AND THEY WILL FOREVER BE MY GUYS TO GO TO FOR TIRES OR BRAKES!!!!!

Pa
Review №91

Fair pricing and excellent service!

Cy
Review №92

These are good people who provide quality affordable services. Thank You!!!

JA
Review №93

Excellent service. Honest people.

Ra
Review №94

Family owned business, good service, will surely go back to them.

Be
Review №95

I have visited a few times and enjoyed great service and prices. You can purchase from Tirebuyer online and have them deliver to Campbell Tire.

Si
Review №96

Amazing service and genuinely nice people!

Ra
Review №97

Trustworthy, nice & reasonably priced!

Lo
Review №98

I have been coming here for years and they always exceed expectations. This is one place I trust 100%

Jo
Review №99

Highly Recommend

Da
Review №100

Great company to do business with

Information
21 Photos
100 Comments
4.9 Rating
  • Address:502 N Main St, Alpharetta, GA 30009, United States
  • Site:http://www.campbelltirecompany.com/
  • Phone:+1 770-751-9811
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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