Brought my car to this shop for a check engine light, and 1k after my car still has the same problem. I wanted to just go to a different shop to get it fixed so when I tried to pick up my car and just pay for another bill the shop manager or owner was giving me heat and attitude and was very rude, zero customer service had the audacity to yell and scream at me because they couldnt fix my car saying that I had worked on it and that it had a lot of miles. First of all its my car I can do what I want to do with it and and secondly I did not ask you if my car had a lot of miles and if that you think you cant fix it because of that you shouldve not taken in my car! And please dont be rude because in the end I still paid you in full without doing your end of the bargain of fixing my car. after I picked up the car I took it straight to eurofed and 1 day after everything was fixed and running smooth.

I want to preface this by saying that this shop has worked on multiple of my cars now. I recently moved into the area and had gone through 3 other shops before I finally found German Master tech. I have one issue with them. They are booked out because their services are so good. By far the best shop I have ever dealt with. Chris, one of the managers, is a genuine guy. He’s super responsive and trustworthy. I have a car collection issue. I’m the last ten years, I’ve owned over 50 cars and have lived in multiple states. With that said, I’ve had lots of experience with auto repair shops. I can safely say that everyone of my cars will be going to German Master Techs from this point forward. My cars range in age and are all equally complex to work on. Some have no supporting parts or guidance, which can be tricky for even the most seasoned techs. With that said, they have corrected other service centers related car issue and been forthcoming the entire time. Recently, I had a job done with another shop previously that was causing my accessory belt to shred. Come to find out my replaced AC compressor for the other shop was incorrect for my vehicle. Chris spoke and emailed me constantly to make sure the repair was done correct. They had my car done quick and perfect. I also had a transmission service on my other vehicle in which it is now buttery smooth. All said, their pricing is super well and my car is well taken care of. If you’re looking for an honest, efficient, and practical service center, I can’t give them a higher recommendation.

I am a customer for life after my outstanding experience with German Master Tech. I was referred to this business by another outstanding auto service that I utilize because he does not work on Mercedes autos. I brought my paperwork from another shop on what they recommended I needed for services. The gentleman I dealt with, Chris, was outstanding and said that most of the items or repairs were not needed and provided logical reasoning as to why I did not need those services. Every time I have made an appointment they are always on time and very efficient in telling me a time frame. They also return calls very promptly and are always professional. In closing, I had a flat tire and called Chris and without hesitation he drove to my location and changed the spare and followed me to the tire shop that he recommended. Outstanding business and I highly recommend without reservation.

These guys are amazing! After a very stressful breakdown while out of state visiting friends in GA, German Master Tech got my Mercedes Sprinter Rv running again in amazing time at a very fair price. Wished I still lived in GA so I could regularly use them. Highly recommended for anything German car repair related. They could easily overcharged a stressed out out of state guy like me, but they didnt!!! Ill sleep good tonight knowing Ill be able to continue my trip. THANKS AGAIN!!!

I took my Audi Q5 in for new brakes last week which is a very expensive maintenance item for this car.Andreas and Chris let me know I could wait til later even after the dealership had told me I needed new brakes. HONESTY at its finest! And much appreciated by me. Andreas has also worked on my sons’s GTI. Very happy with the work.They’ve got my business for life even though there are other shops closer to my home.

Okay, the owner might not be the most charming person sometimes. But you know what? I couldn’t care less because he’s honest and competent. Audi Marietta told me I need a new fan on my Audi. He found that the fan didn’t work because of a blown fuse…Saved me a lot of money to go to German Master Tech.

Amazing find compared to taking your BMW to a dealership. The best part is the value but the quality of work is exceptional! I’d recommend German Master Tech to anyone looking for a reliable, reasonable priced trusted car repair service!

Andreas continues to provide service that is beyond excellent. It is top tier and by far the best place to take any German car. My VW Jetta has had its fair share of issues, and GMT has taken the best care of the Jetta and myself. I love my German cars and will continue to stick with them through all of their minor issues because German Master Tech and their fantastic staff will do all they can to help my vehicle run as smoothly as possible.

I was referred by one of my friends for my 2007 BMW 335i, the dealer gave me a quote for a normal service that seemed way too high, so I listened to my friend and gave these guys a try, I got a far more reasonable quote and got my car back really quickly after dropping it off! I would recommend them to anyone that doesn’t want the runaround the dealership gives you.

I contacted them based on their proposed experience as a German master tech. I’ll leave that at face value. However, I had a VERY specific ask in that my 1.9 TDI Jetta engine was going into limp mode and needed a diagnosis PRIOR to work being done; due to being on a budget. Additionally, I wanted to partner up with a repair shop to provide all additional work moving forward so they’d know the vehicle. I wanted a punch list of engine work to be done highest to lower priority. I was told shop rate was $140/hr and it’d be 2 to 3 hours to look over and diagnose... as well as, since this was not a daily driver, it is lower priority in their workload and be a few weeks. Almost 1 week later and a bill of almost $800, the vehicle was “done” and ready to be picked up. I was surprised SO quick as well as the bill! They changed parts that were never discussed, work was never approved and never received a priority work list. I paid the “get out of jail” bill just so I could go elsewhere. The engine remains to go into limp mode AND now the power steering squeals when turning due to their work of changing a belt that we never discussed. No, I did not inform them after picking up because I knew this wasn’t the shop for me. I agree with previous comments that the owner is gruff but more importantly I don’t trust their work nor business practices. Thus, I decided not to return. I know this owner’s response to this review is going to be that it was my fault, the car’s fault and he’s superior because he has 30 years of experience. That’s this owners game. Just remember, he probably has 30 years of complaints and taking customer’s money by doing extra work that wasn’t authorized.

For many years, we have used German Master Tech for all of our vehicles. The standard of honesty & integrity in which the owner treats his customers is truly inspiring. How fortunate we have been to have peace of mind every time we take our cars in that we can trust them to always talk straight with no unnecessary add on services. Really great!

Great Job, fixed van and runs like new. Definitely use again in the future. I would highly recommend this company.

I am so glad I found this place online. The service was great. Jeff really helped us out and tried to give a different solutions to my issue. He kept me updated on the process and options I had with my side mirror. They fixed the issue like he told me within the time he told me. I was very pleased and happy with their service. I will be referring you guys to all my friends. Thank you very much for the great service.

The Shop is Family Owned and Operated. The Owner is a stand up Guy, serious and honest. He came highly recommended and his service was everything that was promised, and more. He is a Certified German Master Mechanic, so his specialty is German manufactured vehicles. I especially appreciated his thorough research into how to best care for my car. He actually saved me a LOT of money.Hes a rare breed in his profession, which I am a Customer for life now, Ive seen many Mechanics, yet very rarely one of his caliber, truly thankful and grateful .

Andreas is hands down the most knowledgeable master tech in alpharetta. He does fast and professional work, I would highly recommend this business to anyone looking for a trust worthy and reliable mechanic.

Am very pleased with their service and how they treat their customers. Had my Porsche serviced and am more than pleased with the work performed. They definitely know what theyre doing and theyre honest. Will definitely be back.

If you are looking for a trustworthy car repair shop, this is the place to go! I went to them concerned with a laundry list of different problems that I had been told after a simple oil change from another shop. The car had been running perfectly, so I was very confused. After looking, Andreas gave an accurate diagnosis and fixed my car quickly. I was told so many amazing reviews about this shop and just wish I had listened sooner!

These guys take really good care of my sprinter van. Great option versus dealer. Always a fast service visit.

I have a 2006 m6. I just bought and it had a few issues. These guys are amazing to say the least. They fixed everything perfect. So thankful for these guys and pricing was amazing

Great service and reasonable prices!

German Master Tech makes sure that the customers cars are fixed correctly without dealer prices and dealer added on repairs. The dealer said I needed repairs done, i brought it to them they looked it over and repaired what was needed. My car runs great now. They were fast and affordable with the repairs. We will return. Thank you for the great service!

Ive known Marc for many years now and his knowledge and expertise on German vehicles is second to none! He is a fair and honest person which is rare in a mechanic these days and hes a nice guy as with the rest of the staff. He is one of the few mechanics I trust to work on my Toyota and Audi cars and their prices are unbeatable! If you want honest work done to your vehicle, I would check these guys out any day! and ask for Marc! :)

The staff here goes above and beyond to make sure your needs are met. The technicians are very skilled and knowledgeable. Service was quick, honest, and fairly priced. If you have a Sprinter, I highly recommend taking it here!

Took my truck in for a leaking transmission & Marc found out it was my torque converter.The professionalism & speed which they took care of me was above & beyond what most shops would do.Andreas & Marc seem to be great guys & very honest people. Very knowledgeable & very straight up guys! They dont fix things that do not need fixing like other shops will doI will be taking all 3 of our vehicles to Andreas from now on.Great experience!

Very honest, reliable, well experienced, reasonably priced, always treat you as it would have been their own car. I cant express enough how great the team at German Master Tech is. Special thanks to Andreas and his wife Jean. They always have been helpful, always go the extra mile to satisfy their customer. I have been bringing my car to them over three years now. I have an Audi 2001 Allroad and recently my car was overheating. Audi dealer is on my way to work so I stopped there and had them do analysis. They said that I need a new thermostat and their estimate was $1,300.-!!! I brought my car to German Masters Tech, couple of hours later Andreas called me that there is nothing wrong with the thermostat, and that all they needed to do is to replace temperature sensor! What a difference! Andreas once again fixed my car and for a fraction of what I would have paid at the dealer. My car is running great, BIG THANK YOU to Andreas and his team. This is one of the rare places where you can trust and be confident that your car is in the best hands.

Thanks to German Master Tech for helping me to get my classic Porsche 911 back on the road. Andreas and staff fixed my car with fair prices and quality workmanship.I love to do business with companies where the owner is involved.

Fair pricing and didnt try to bait and switch. Worked really hard to find out why my Volvo s40 engine was vibrating so badly, even with new motor mounts. Gave very honest and reasonable pricing and outstanding service. I wouldnt take a European car to anyone else!

Copy of an email sent to German Master Tech:Dear Mr. Richter,As the owner of Hometown Home Health, I wanted to say “thank you” for the repair of our Sprinter van. It is always refreshing to find a business that is run with honor and integrity. I know that it was an unfortunate oversight that caused the electronic issues with the vehicle but your response was a blessing to us. If I ever have an opportunity to recommend your company to any friends or associates, feel confident that I will give my highest praise of your business.I trust that you and your family will have a Merry Christmas and a Prosperous New Year!Sincerely,Darryl T. PaynePresidentHometown Home Health, Inc.Jasper, GA

Andreas/German Master Tech has been truly outstanding. I first took an issue to him that was quoted by the Mercedes dealer right around the corner and he was able to fix it for far, far, far less. He and his team are true problem solvers not just replacing anything and everything so they can jack up your bill. In this last case, he gave me some advice that turned out to be super helpful even though I didnt spend another dime with him on that specific issue. Its great to know that true quality customer service is not dead yet. He has earned my trust and loyalty. Thanks!

We are visiting from out of town during Christmas break. Our Mercedes started driving badly on the way from Colorado. We brought our vehicle in the morning after Christmas. Its working great again, and they didnt take advantage of our wallet either. Nice people. I would definitely come here again if I was a local.

They are the best!! They always are honest with pricing and fix it right the first time. If you have a Volvo or a Mercedes Sprinter Van you should always take your vehicle here.

They were amazing !!!!!!!!!!, My Mercedes sedan left me on the side of the road, I called and spoke with the owners wife, who was extremely pleasant on the phone that I decided to try them out. My car was ready in less than 24 hours and they actually picked me up at my house. I was shocked that the bill was so reasonable !! I was so used to getting gouged at the Mercedes dealer. Do your self a favor and try this honest place out !!, I guarantee that you will never use the dealer again !

Awesome work. Andreas is super knowledgeable and reliable. They are very accommodating and provide quality service.

Weve had them service our 15 year old Volvo several times. Its a beater and they are great about addressing the issues that arise and advising what we can wait on and what needs to be taken care of.

Great service, fair pricing, very knowledgeable & helpful employees who service my American made vehicle (you dont have to have an import to bring your car here). I know I can trust German Master Tech to do honest work on my vehicle which is HUGE! I would recommend them to anyone!

Fair prices, and excellent work! I was from out of town and had problems with my GTI, so I brought it to their shop. I explained my situation, and because I needed to get back home in a hurry, they made my car a priority, and got me back on the road in record time! Very knowledgeable and friendly!

Andreas knows his cars. They work on my Sprinter and Audi. They just replaced my AC compressor and charged me much less, than their original estimate. Expert mechanics and honest guys. I wouldnt not go anywhere else.

Very honest and experienced mechanics. Their prices are fair and certainty worth the money. Im a first time costumer and they will be my only mechanic going forward.

Dont let Andreas short and direct and matter of fact tone scare you away. This guy is the real deal, they are fair and knowledgeable.He helped me last minute and charged me a lot less than I anticipated.

Andreas has been servicing our vehicles (BMW, Audi, and now Volvo) for close to 10 years now. I have always found him to be very honest, direct and as his name implies, a master technician. Thanks Andreas!

I have a Sprinter based motor home which had a mysterious acceleration problem. German Master Tech diagnosed and repaired it quickly, and got me back on the road! These guys are great!

The customer service is amazing, very nice people that do FANTASTIC work! very pleased with my experience. Fast and wont break the bank, I will definitely be coming back!!!!!!

AN HONEST AND GREAT MECHANICAndreas is the best! I took my Mercedes Sprinter Van to Andreas after having emissions system recall work done on it by a local MB dealership. When I got it back from the dealership, the water in the oil filter warning light was on, and the dealership wanted over $200 to diagnose the issue. Since I felt the dealership had probably caused the issue when it did the recall work, I had no interest in paying it $200 plus whatever it might cost to fix whatever it had done to create this problem. Knowing that Andreas would give me an honest opinion, I took my Sprinter to him. After determining that there was no water in my fuel filter, Andreas was able to determine that the dealership had, in fact, messed up the onboard computer when it did the recall work. Andreas advised me to take my vehicle back to the dealership, which I did. Although the dealership initially denied that it had caused the problem, I subsequently made a phone call to MB USA, which acknowledged that the recall work had caused the onboard computer to give an erroneous message that the fuel filter had water in it. Not only did MB fix the onboard computer, it also reimbursed me for Andreas very reasonable invoice for the work he did in discovering the cause of my problem. Thank you Andreas!!

Well respected people you can trust and you will not get taken advantage here ...they are honest as you are going to get in the area for your European car...stay away from the dealer I was quoted a price at the dealer ...almost 10,000 here at German auto tech said I did not need half of the items they quoted me and it only cost me 3900.00 dollars compared to Mercedes Benz of Alpharetta ...do your self a favor ...

The only place in metro atlanta to take your sprinter. hands down

Stay clear if you value you or your loved ones lives. He let my son drive off in an unsafe car. He will not stand behind his warranty. Rotors are warped after a few months and he refuses to send them in for a warranty claim. he actually wanted to charge me more money to make the car safe to drive! Too many choices to go to this establishment. Who lets a teenager drive off with unsafe brakes and claims he is a master..... tec

Always good to see a fellow German :)Great service, very knowledgeable.

Andres understands my 2003 SL55 the best

Andres is great to work with and has earned my trust. Thanks!

Very very professional, reasonable, knowledgeable and excellent work....

Came in with a custom cause she wanted to get a car inspected and they were telling her a bunch of lies like you cant register a rebuilt title car and you cant get insurance for it. Bunch of liars.

These guys ruined the trim on my car and said that it was already like that before I brought it in. I will never be back to this dump of a place! If you drive a Porsche or anything nice please go elsewhere.

Reliable and reasonably priced. I have been going to their shop for the last 10 years and with different makes. Fully recommend.

Funny interaction with the owner, he is the true german, who knows everything and talks like you are nothing... little he knew that I was an European before and I was used to his kind and language also(not ok to talk in another language about your customers)... so yea... if you want to meet a rude person pay them a visit...Bad bad bad

Great customer service, great work, and fair prices. Tremendous value!

My family brings all it cars here for service...and we have done so for years. The vehicles include BMWs and Toyota Landcruisers with combined mileage exceeding 900,000. Mr Morris, a BMW master mechanic, and his staff are marvelous trouble-shooters. Equally important...there is a high likelihood a problem will be permanently corrected the first time it is addressed. Finally, the value of the service is very good....fees are competitive but results are superior. Value is high!! This organization is very unusual...clearly the finest car repair/service i have ever experienced....over a period of years. Do yourself a favor....bring your car to German Master Tech

When no one would help me - He did. I have a 14 promaster, The owner of GMT, went out of his way to contact Fiat. Chryslet misdiagnosed my van 3 times. My work van was in limp mode and down for over 3 months. The GMT- assisted me with dealing with Chrysler. This is the only shop in the state of Georgia that I trust, if I owned a German veh, this is who you take your veh to. I have referred others to him and they too have experienced nothing but excellent service, professional courtesy and fair pricing. When you use your veh to earn a living, the last thing you need from the dealerships who sell the trucks/vans is an apology and finger pointing while they charge you ,blame you for bringing your problems to their dealership. Thats what happened to me. The only person who helped, who took the time and walked me through, helped me through was this shop. To the owner, I am forever grateful. Its hard to buy another work van from ppl who dont know how to fix them and have you shut down for 3-4 months while they change out parts and give you the bills. Thats what happened to me. thousands of dollars lost, thousands of dollars charged, To the point where the service mgr @ dodge stop taking my calls. I will buy another van in Georgia, but only one this shop can work on. I trust this shop, they answer the ph, they tell the truth , good bad or ugly. impeccable.

Great service, good work, and a reasonable price!

I am the owner of a 2000 VW Pasat who had been told by several mechanics I had to replace the heater core which the cheapest estimate was $1000; to have Andreas say it probably needs a flushing let us check it out. Worked out great for me far less than a grand. Appreciate the quick, quality and fair service. Wish the shop was closer to the perimeter but they have a VW customer as long as it runs.Regards,Tyrone Aaron

Always have done a great job, and honest.

I am the lovly sister from garmany i am a car painter and i love him!

Ive been looking for a new mechanic since I moved to Alpharetta and finally took my car here. Andreas really knows what hes doing and pinpointed my problems right away. Pricing was very fair too. Glad I found a mechanic that I can trust.

Great service! Will be back!

Took my Sprinter here. Long story short $3500 later and it is it doesnt go

Good people

Beware!!!! Took 3 weeks to do what he said would take 1 week. Meanwhile I had to have a rental car while he worked on other cars after I had already put 2000$ down. Now Im having to pay someone else to fix what he did.

Owner is very rude.

Fare repair shop