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Mavis Tires & Brakes
1525 Mansell Rd, Alpharetta, GA 30004, United States
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Mavis Tires & Brakes
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Ka
Review №1

While driving tire pressure light came on. I came across Mavis Tires. As soon as my son and arrived we were greeted and asked how they could help. John in the front desk was very knowledgeable of everything I asked. He was courteous and very kind. The young lady working with him was very nice as well. I will definitely be coming back for my tires to be rotated and recommend others to come.

Ph
Review №2

Service was fantastic. Very prompted service on repairing a nail in the tire. Also they do my oils changes and have taken great care of my car.

Br
Review №3

Great first experience. They showed me the diagnosis though the diagnostic machine. It was quick service.

Sh
Review №4

Keith and Veronica were so helpful and pleasant when I needed my headlights replaced. They went above and beyond in helping me, which is more than I even anticipated when I walked in this afternoon questioning their car services. Super grateful for them. Thank you for everything!

Lo
Review №5

Charentt the store manager was amazing! I felt like we were friends. I was in an out in an hour which was perfectly fine for me as her and I just talked. I got some work done too while I waited. 5 star service all the way very professional staff.

Ty
Review №6

Great customer service skills. Very welcoming into the business. Got me done really quick with no problem. If you need a tire this is definitely the place be sure to see John he was super nice and helped me as soon as I entered the door.

Ci
Review №7

Customer service was top notch! John was very helpful from the time I walked in, and took care of everything from start to finish. I am very satisfied with their work, would definitely recommend.

H
Review №8

Best place for your tires big thanks to u guys an women at mavis tries an brakes🌟🌟🌟🌟🌟

Sh
Review №9

Omg...I noticed a nail in my tire at exactly 4:57 pm...on a sunday!!! I called them up, they said come on over. Quentin was great...Thank you guys!

Ty
Review №10

John is an awesome worker! He help us with a tire that I had a nail in he did it very quick and fast and made sure every tire was okay. If I have another tire problem I will be coming here with no regret !!! Good Job John on awesome job!

Ab
Review №11

Keith gave me a very good service. Overall I am really satisfied for the service they offered. I highly recommend this store and the Keith for the service.

Ty
Review №12

Charnett was so Outstanding. Shes very knowledgeable and professional plus passionate in helping her customers. Great sport. I will tell all my friends to come to Mavis

Br
Review №13

Great team. I appreciate the damsel in destress help. My husband is a mechanical engineer and often times places like this get over on women but they were fair and sweet. I really appreciate that.

Ni
Review №14

I had such a great experience! John made sure everything was taken care of. Great service!

sh
Review №15

OMG! Traveled to this city to visit family and this was the first tire shop I came across. Just brought my vehicle a week prior, thought I had a nail in my tire! To find out the dealership sold me a vehicle with a previously damaged and repaired tire..WOW!!! John was very helpful! Service was conducted in less than an hour! He extended great customer service and made sure my vehicle didn’t leave in the condition it arrived! Thank You Guys!!!

Ma
Review №16

My car desperately needed new tires without the gauging prices and half hazard work of most places and I got the best deal and quality of work here. They’ll make sure to check out your car while doing a service to maintain proper quality of safety. James was very clear and helpful throughout the process, highly recommend for all your car needs.

At
Review №17

John and team has the best customer service Ive experienced in this area in my quest for tire replacement n repair.. The service n knowledge was exceptional and the timing was as fast as asked..Recommend this location to all in the area!!!!! Keep Rocking team!!!

Ph
Review №18

Great service! John, was very helpful and courteous. I’m definitely going to welcome this location to my family.

sy
Review №19

Quentin was AWESOME. I have warranties on my tires, EXCEPT the one that I drove over a screw. He was very accommodating and fixed me up in less than 20 minutes. STELLAR SERVICE!!

sh
Review №20

Could not recommend this place more! On a Saturday at a busy time they got me in and out within 30 minutes!!! I will come here every time going forward! Great service and very friendly!

Ar
Review №21

Great service. Quick work and Competitive prices. Also Shayan was really great.

Se
Review №22

Absolutely great service and wonderful service! Charnette was super helpful and lovely.

Ni
Review №23

I came in and was assisted by John. He was great this was my first time at this location as the other location was tooo busy but they got me right in after a few minutes and I was on my way. Will definitely come back to this one.

Ke
Review №24

Kaelin the man. He got me right in for a flat repair, when most shops would schedule you a few hours out or even a day. Took care of business. Def recommend these guys!!

Jo
Review №25

Definitely will not recommend to anyone I came in for a brake job for my truck a month ago and I have been in out that shop 7 times in because my brakes still squeak and they never found the problem and they wanted me to take it in 1 more time the next day when that day I took it they didn’t even touch it so I got a refund back the managers were very helpful and nice but the workers they have working there are no good very bad experience here .

Ed
Review №26

This place has helped me out in a pinch so many times. They always have the right size tires and they aren’t here to break your pockets. I’ll be coming here for all of my tire needs

Ja
Review №27

Top quality customer service and rapid service time! Definitely recommend these guys!

Su
Review №28

Had to stop in today because my husband suspected that I had an oil leak. The gentleman took me right in, checked my car and sent me on my way! Excellent service!

Al
Review №29

So tell me why my fiancé and I called this store this morning asking if we could get his truck in for alignment. We called before driving 20 mins to the store and they said they would be able to do it. We then drive up to the store, and were told there wasn’t anybody there to be able to do an alignment today even though I called. They told us that the other store across town in Roswell could do the alignment. If you couldn’t do it then why did you tell us you could??? Biggest waste of my time.

Jo
Review №30

These guys are the best. Got my car out in perfect time. Kaelin was amazing

Ro
Review №31

Great customer service. I came into check on my break pads which were long overdue. They took care of the issue fast and I was out of there quickly. Definitely will be back for more service.

PF
Review №32

Charnett the New store manager is greatCome by and see her she will get you tookingCare off

Ro
Review №33

Thanks for helping me get back on the road! John & Quinton was awesome

Bi
Review №34

Charnett the New store manager is awesomeStop by she will take care of you

Er
Review №35

Great service and awesome staff!! Definitely recommend!

me
Review №36

Purchased tires Jan 25th for 182$ and declined their alignment and got it from Midas and my front two tires are already worn out and he told me it’s because we drove a lot, but even when I buy cheap tires from other places this never happens. This is why they offer “ warranty” because they know it’s not good tires Terrible customer service. Save yourself the money and go to somewhere more cheap that take into consideration that they are doing a business. I’ve been driving over 45 years and my tires never worn out within 2 and a half months.

Na
Review №37

Great store and awesome manger shout to John and kaelin

br
Review №38

I appreciate the service A-1 l, done in no time. Very professional and clean I will be bringing my back

Gi
Review №39

If you want to be sold unnecessary service half of it isnt done anyways so go ahead and throw your money in the air. I used to be a tech there and previously saw them charge people for alignments they never performed and worse! I wouldnt reccomend my enemies here!

Ge
Review №40

This store is AWESOME! I came in close to closing and needed 2 tires and they got it done. Thank you so much.

Ke
Review №41

Great experience had an alignment done and my car has never driven more straight then ever

Sh
Review №42

I came in and needed a new tire! They were very quick and took good care of me.

Fr
Review №43

Fair prices. Honest work.I used Mavis often when I lived in the Northeast and understand they are fairly new in this area. It is good to see that the quality of their work, friendliness of the staff and reasonable prices are consistent throughout the chain. I highly recommend this location.

As
Review №44

The man whom helped me really scammed me, he told me the price of everything AFTER installation, he took my phone to write a review for me, did a credit check saying that it doesn’t effect my credit, it was a 7 point inquiry. Plus my fee rounded at $700!!!!! I will be returning these tires because he ripped me off, and when he told me the price AFTER, he said “don’t get mad at me”. Unprofessional! It’s obvious he does this all the time to get a bonus in his check. Complete RIP OFF

Il
Review №45

Super fast service! Amazing help. And super affordable. Ill definitely come here for most of my tire needs

Jo
Review №46

John at this location is beyond awesome!He is someone I would say I actually trust in this business 🙏🏼

Mi
Review №47

The customer service was great/phenomenal! The workers were very nice and professional! To add, the service was expedient! I will definitely return to this location, as I was extremely satisfied!

Jo
Review №48

Great group and of people they helped me out alot

Ja
Review №49

Outstanding customer service. I went in the other day due to a tire losing air pressure over time. I was in and out super fast and they didn’t even charge me! Turns out it was just a loose valve stem. I am really impressed in the service I received here. Reminds me of the good ole days where people want to help you and don’t just treat you as another dollar.

da
Review №50

Awesome service & communication from Quintin and staff! Thanks again!

Ma
Review №51

Today was excellent service!! Came in and they attended to my problem in a timely fashion. Quick and painless

tr
Review №52

Great prompt service these guys are great! Ask for Quintin he’s awesome!

Al
Review №53

Keith and Quinton were absolutely great!! Wonderful customer service! Will be back again!

Sh
Review №54

This store really has great employees from front to back! Thanks

Ka
Review №55

Kaelin is amazing R.B thanks for all the help

De
Review №56

Quinton & John helped out. They gave great customer service☺️

Sh
Review №57

We had to come back 4 times to this location because they couldn’t get our wheel alignment right. Each time they told us it was fixed and each time we left with it worse then the time before. Taking my business elsewhere.

Li
Review №58

Mavis Tire has excellent customer service. Quintin was professional, quick and got me the best deal on the exact tire that I needed. He was knowledgeable about parts and I would definitely recommend to family and friends!

sa
Review №59

Quintin was such a great help!! even when i was late for my appointment, he helped me out and was super nice the whole time!!(:

Wi
Review №60

This location and manager Quintin took care of an emergency need fast snd friendly. Professional first class service!

Cr
Review №61

Mavis In Roswell provided a2esome service! Thanks

De
Review №62

I would like to thanks Quintin and Charnett for their outstanding customer service. I will definitely come back.

Al
Review №63

Quick efficient service, excellent prices great friendly and professional staff. This is my new go to spot for my car needs. Thanks guys!

Mc
Review №64

Really happy and always satisfied when I visit this location. I’ve referred friends on multiple occasions and the Manager Quintin is always so helpful and on top of it!

Me
Review №65

This was my first time getting work done with Mavis and at this location. Quintin was very professional and attentive to my needs. He listened to me and made sure I was taken of. Kaelin kept me informed on the status of my vehicle. I had a lot of work done but they were very timely and didn’t rush the process. The facility was very clean and sanitized. Everyone was wearing a mask to ensure the safety of themselves and patrons. Overall great experience. I will definitely be returning.

Jo
Review №66

Just got my car serviced for the first time at Mavis the manager was very knowledgeable and his employees were wonderful to let me know what I needed and didn’t meet at the time what I can wait for and what I need to get immediately will definitely recommend this close to other people in the future

St
Review №67

Great location to take your vehicle!! Ask for Quinton

Sa
Review №68

I purchased my tires from Goodyears web site and as an installer website offered me this place. I checked their reviews and decided they are good. My tires are shipped to this place but when i arrive there, first they told me Fedex didnot bring my tires yet. They made me wait 2 hours to start installation. I suspect they sold my tires to someone else and brought tires from another place during that 2 hours time, because i saw a small truck arrived with full of tires just before they began my installation.Appointment time 12:30, car was still on the jack at 14:30. I waited more than 2 hours.The worst side is, when i start driving the car , steering wheel vibrates terribly (1-2 inch sideways every second) after 40 miles/h, of course i didnot return back to them. I removed all the small weights that they put on my cars rim. I havent seen this much weight before in any of my vehicles rims. You know what happened, all vibration is gone, drives smoothly. It looks like they dont know how to balance tires.I dont suggest this place for tire related job, it was a terrible experience.

Le
Review №69

The customer service was great! And they were very quick!

Ma
Review №70

Quintin is very professional and always assists me with my car needs. He also lets customers know their next future appointment dates to help maintain their car services and routine maintenance. I don’t go anywhere else for my car to be serviced!

La
Review №71

Always does amazing work!!!! I will never go anywhere else honestly. Quintin is always helpful and honest!!Update!!! Quintin is the best there and really takes care of his customers. Will always do my car needs here! They are all very nice people

Au
Review №72

Just got my tires patched and replaced here and it was a great experience. Quintin, the store manager, was a really nice guy and very professional. Ive been to a lot of places for service and the one thing I hate that they all seem to have in common is talking down to the customer. I got the opposite of that here. I would already be a customer for life for that alone, but on top of that they went the extra mile to get my tire replaced under warranty. They barely charged me anything just because I had a minor inconvenience (difficulty getting my replacement tire delivered) that they went out of their way to solve. Really awesome guys! Nothing is perfect and mistakes happen anywhere you go. Ill keep coming back because they understand that and will work hard to make sure you get the best outcome every time.

La
Review №73

Superb service as always!

ch
Review №74

Excellent Service and Price !Quintin Outstanding Service ManagerI service all 3 of our family cars and Always recommend to friends and NeighborsBest tire shop in Atlanta!!Chuck VRoswell

An
Review №75

James is awesome gets the job done and is very helpful

Ja
Review №76

Kalen & Quintin was wonderful! They helped me get money from flex shopper! Thank you guys! Car is back running great!

S.
Review №77

Cant say enough about this location! These guys helped me tremendously. After speaking with Quintin regarding my brake needs, he gave me finance options that helped me out a lot. I was able to get everything done I needed, and was out quick. Great job guys. Will be back for other services!

Ja
Review №78

Friendly,fast service,very professional

De
Review №79

Charnett was very patient and helpful throughout my entire visit!

An
Review №80

Great prices and staff

ja
Review №81

Very friendly and helpful staff, quick and reliable service. highly recommended

Mi
Review №82

This location of Mavis will take good care of your car. I first visited here after my car necessitated a deep repair of the suspension system. Quinton and Justin took great care of my vehicle, explained what needed to be done and why, and got me taken care of in record time. Ill be coming back here for any auto issues within the scope of their store.

Fe
Review №83

I needed some air in my tires Quintin was quick and polite about getting someone to help me with it and Stephen was very sweet providing me with quick service while also letting me know some useful information that would help me take better care of my car without making it seem like he was just trying to get me to spend money! Appreciate the good service would definitely go back

pi
Review №84

Everyone at this location was great Charnett & Quintin was very helpful! I will be back!

jo
Review №85

Customer service is not the best it could be and the female store manager was very rude

Ma
Review №86

Great service, super friendly staff.

po
Review №87

Appreciate the great service! Quintin was helpful!

Ro
Review №88

Great place to shop for tires! Ask for Quinton!

Au
Review №89

Great customer service

Do
Review №90

Quintin was sooo helpful he really has great customer service! Thank you!

Ya
Review №91

Great experience Quinton was amazing. he helped me get money through flex shopper. really appreciated! thanks!

Jo
Review №92

Great shop to take your car to! Great service from Quintin!

Ca
Review №93

Great service & prices from Quintin

Ta
Review №94

Thanks to Quintin and Kaelin for getting me rite every time I come to mavis for small or big issues. They are always very pleasant and easy going... check them out for all your car needs.

Sa
Review №95

As a woman, automotive persons see me coming. Last oil changed ended up with $120 bill for a $20 oil change. Mavis is a different experience. No upcharges, no salesperson trying to sell me things I don’t need. I waited in the seating area maybe 20 minutes. And they found a nail in my tire and don’t charge me a thing for a diagnosis and repair. It was a pleasure meeting. Al and Kaylin as well. I will continue to give them all my business and I will refer anyone to mavis. Very professional staff as well.

gr
Review №96

Came in for a flat tire. I was a bit agitated because I was late for a meeting. Quinten was very understanding and worked at a very fast pace. He got me out in less than 20 minutes. Will definitely be back!

Ja
Review №97

Great location Quinton was outstanding! Thanks

Ch
Review №98

Amazing customer service and excellent work done on my car. I will definitely recommend this location to everyone I know. Kaelin and Q were awesome and shout out the guys who did a good job

Sh
Review №99

Great service. Kaelin was super helpful!

Su
Review №100

These guys are awesome! Justin & Quintin took great care of me! As a woman its good to know there are good honest people out there to help me with my vehicle! Will be referring my family & friends! Thanks!

Information
27 Photos
100 Comments
4.5 Rating
  • Address:1525 Mansell Rd, Alpharetta, GA 30004, United States
  • Site:https://www.mavistire.com/locations/north-point-ga.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 770-643-1512
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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