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Monro Auto Service And Tire Centers
526 Mantua Pike, Woodbury, NJ 08096, United States
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Monro Auto Service And Tire Centers
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Ry
Review №1

I called up this shop a couple weeks ago about getting brakes done on my Porsche. They were very helpful and gave me a quote over the phone, along with scheduling an appointment. I dropped my car off and once called to come pick it up, they told me my bill and it was lower than what was quoted. They even took care of a little exhaust positioning issue for me.Paul definitely made my experience a great one and I would recommend this place for any auto needs. Theres a lot of knowledge over there and the customer service is top notch!

Bi
Review №2

Very customer friendly. Thanks for the help and advice , Paul and Mark my 1968 Ford Galaxie 500 302 4Bb motor is running great with that slight adjustment. These guys are true car guys! You need work done come here!!

Tr
Review №3

Unprofessional!Told me the online system was down and they didn’t received my online oil change appointment suggested that I come back another day because they already had 3 other appointments the same time as if my appointment didn’t matter. Very careless attitude.

Em
Review №4

Yesterday I unexpectedly stopped at Monroe due to a slow leak in my car tire. They were very helpful and able to immediately take a look and fix it. Thanks so much. Would recommend!

Th
Review №5

Everything was great. Made a appointment. Car was done quickly and on time.

S
Review №6

Needs better customer service. If I call to ask a question no one should be huffing and getting an attitude, especially if Im wanting to bring my business there.

Ja
Review №7

Great place, amazing staff. Paul is verrrrrrrry helpful! Highly recommended!!!

St
Review №8

Fantastic! Super great owner and employees!

bi
Review №9

Great place to go. They do quality work. Go see them

Da
Review №10

Extremely unprofessional staff. Im sorry to say they have lost our business.

Em
Review №11

Less a month ago i spent $700 they did a free battery check n my car died 2 weeks later. I am wouldnt go back here ever for 2 tires tune up n oil change ever $700 is crazy for that

Nu
Review №12

Monroe helped me out with exceptional Customer Service! I had a flat tire and called the last minute to see if they could look at my tire. They were able to look a my tire with no appointment and little wait time. The representative Angel helped me and was very friendly, professional and repaired my tire quickly. They were able to plug the tire and saved me the hassle of having to replace tire. I have been to this Monroe on multiple occasions and have always received fast and friendly Service, I highly recommend this location for routine car services.

Ji
Review №13

Staff was very courteous and professional. The service was done very quickly and the price was excellent for services provided. The only negative is that the tires should have been rotated per Monro’s online information and this was not done. You need to coordinate what is done in your locations, so customers receive what is stated.

L
Review №14

I had such a great experience at the Woodbury location. I normally visit the locations in Philadelphia however i took the quick drive over the bridge as this location could accommodate an early Saturday appointment. What more can i say? The staff was nice, courteous, on time and took the time out to listen to my car concerns. I think i will make this my primary location for service. 😁 Thanks for the amazing service!

Ja
Review №15

I absolutely LOVE this place and the gentlemen who work there! Customer service is always top notch and they work quickly and diligently as if your the only customer there. You can tell the guys love what they do. Anything I need for my car, they are ALWAYS my first stop for anything!!!!

Fr
Review №16

Quick , friendly service and they didnt try to sell me a lot of services I didnt need. I usually go to Monro because they dont try to scam you. My first time at this location and I wasnt disappointed. Angel, the manager, and the young man that was working with him did a great job.

Fr
Review №17

Great staff!!!friendly, courteous and fast service.And they are opened on Sunday.

Sa
Review №18

Very friendly! Very professional! Thank you Martin for your speedy oil change. Waiting area is clean and spacious. Restroom is clean and well stocked! I would definitely recommend Monro Auto to friends and family! Thank you!

Ch
Review №19

Martin was a blessing!!! My fiance and I were on our way from Pa to AC when my oil light came on. Me being the genius I am, put more oil in the car. Next thing I know there is white smoke coming out of the muffler covering the view behind me. I called Monro Auto and explained my situation, I told him I was 10 minutes away and even though he was closing up he decided to wait for me. He didnt have to do that at all. He gave my car an oil change and the smoking stopped. He aslo made sure nothing else was wrong with my car, no lights on the dash! We made it to and from AC with no problems. He eased my overly anxious mind! Thank you Martin!!! I may have to drive over the bridge to get my car serviced in the future😁

Tu
Review №20

Nothing less then incredible!! Theyre honest and trustworthy trust me..i been in other places to get my car fixed and it aint nothing like them.....Thank you Martin for your impeccable service and outstanding staff!! #iLoveItHere🥰

As
Review №21

The team was very friendly and helpful. The Manager Martin was able to answer my every question. The gentleman Assistant Manager Angel who worked on my car was careful and kept it clean after the job was done. The prices are reasonable and definitely not over priced. Thank you so much, I definitely will be a recurring customer of this location.

Tu
Review №22

Nothing less then incredible!! Theyre honest and trustworthy trust me..i been in other places to get my car fixed and it aint nothing like them.....Thank you Martin for your impeccable service and outstanding staff!! #iLoveItHere🥰

Mi
Review №23

Was in a hurry and needed to get my oil changed and stopped in. Was greeted quickly and politely. Got an honest assessment from Martin and agreed to get the work done. I think it was the quickest Ive had my oil changed in a longtime. I would highly recommend coming to Woodbury Monro # 258 and I will definitely come back myself.

Cy
Review №24

I called the shop to set up an appointment last minute and the manager was very accommodating. When I arrived at the shop, they quickly checked out my car and gave me a free diagnostic. The manager was friendly and the service was top-notch. I dont know a lot about cars and they didnt make me feel like I was being duped. They made me believe that there are still honest mechanics out there. My car felt brand new again after leaving the shop. The best auto service around town!

Av
Review №25

I got the best customer service by the store manager at Monro, Woodbury, NJ store. Store Manager Martin Moreno helped me the way I was never helped before. He answered all my questions and despite being extremely busy,he was helping the best he can!!!! He helped me a lot and I will never forget this experience in mt life. I would like to go back to Monroe for future car repairs!!!! Good job by the Store Manager and other staff!!!!!

Jo
Review №26

I was at the local bank and was getting a flat tire , quickly I looked over and saw Monroe tire. I ran over before it went totally flat. I walked in and spoke to I think was the manager. He was very polite. I said I just wanted it plugged I was in the market for getting new tires. He fixed it and didnt charge me. I asked for a quote on tires and an alignment. Scheduled itand the car is great ! Have recommended them to others.

St
Review №27

Always gave me good service. Cheapest oil change around only 20 . Waiting room is pretty comfortable. And they gave me 5 off for doing this review . So 15 dollar oil change with no headache.

An
Review №28

Great service. Martin was very helpful and he performed a speedy oil change . I was in and out within 25 minutes.

Ju
Review №29

Went here today for the first time and the service was outstanding! They worked very hard, were fast and efficient, and kept me in the loop the entire time. The whole process was smooth sailing when it usually ends up being a headache for me. I will definitely be back soon and will be sure to recommend this place to everyone I know! Thanks again guys!

Sa
Review №30

My headlight went out. I watched a u-tube on how to remove bulb so I could buy the correct one for my car. I got the cap off but the bulb housing would not turn. 4 people tried & it would not turn. advance Auto called to Monro & arranged for me to bring over my car with the bulb I purchased. I was told that if it was the wrong one I could exchange it for the other possible bulb. The manager & technician at Monro also had a hard time accessing the back of the light. They loosened two bolts on the light housing and replaced my bulb. After all that they did not charge me. Thank you Monro.Hyundai would not give me an appointment til next week.

su
Review №31

I had to get my tired plugged (got it done at Meineke, and they were awesome there) but they were unable to put my tire back on since all their lifts were being used, they recommended me to come here (next door). Even through their lifts were also in use they hand jacked my car and put my tire on! Super friendly and great customer service. Took them 2 minutes when it would of taken me an hour to put my tire back on. Thank you guys again!

Ky
Review №32

Great place! Today I stopped by in a hurry concerned about ruining my brakes by driving through my flooded street - I wish I remember the mans name but he checked my brakes quickly with no problems, despite having no appointment. I also had a nail in my tire which was fixed quickly too. Was very friendly and took about 5 minutes - was expecting to pay but he let me go for free! I’m very thankful.I came here last fall too for a new muffler and exhaust - same guy, was very friendly and I remember not having enough money for the service but we agreed on a price close to my budget! Awesome people. Will come again and recommend anytime

Ja
Review №33

Vincent the manager at the Monro on Mantua displayed excellent customer service. Staff was very professional and completed my brakes and rotors for my 2018 after my own car dealer gave me high prices and didn’t even have the parts for my car. I will definitely be back in the future and recommend them to family and friends.

Li
Review №34

Quick and professional. Had a great first time experience. Also very friendly. Thank u

An
Review №35

Thanks you guys for getting me back on the road. Heard that the manager just came aboard. He has a wonderful attitude and is very knowledgeable and able to explain what my vehicle needed in terms that I could understand. AGAIN THANKS YOU GUYS AND I WILL BE BACK AND WILL RECOMMEND OTHERS.

Re
Review №36

Very fast and efficient job Eric!Thank you!

Ca
Review №37

Very satisfied with there service. Martin did a very good job of telling me what was going on and what service was due for my next visit.

Je
Review №38

The best experience I have ever had at any place came in for a flat tire with my child. Macanic showed my child what he was doing and explained it all to her. Need more people like this in the world thank you for all you did I will definitely be returning in the future 😁😁

Pa
Review №39

Went in for an oil change and the service was quick and friendly. They were helpful and offered great service. I will come back for my next oil change.

Ni
Review №40

Martin & Angel are courteous and efficient. They run a business to make a profit, and they do it with integrity and with heart. There was a major problem with my car, no fault of theirs. They informed me clearly and quickly and suggested a solution instead of making it more stressful or expensive for me!!

Ma
Review №41

Martin took care of my personal vehicle and my work van. Will definitely go back to him for future work, thanks!

Ja
Review №42

Good customer service and and friendly. Takes care of me every time I go to them to get work done on my car.

Be
Review №43

Had my oil changed in a timely manner today! A day they were completely short staffed.Mario and Angel are both courteous and professional. Will continue to have my car serviced here.

Me
Review №44

Monro has amazing employees. The customer service here is the best. The quality of work and customer care are the top priority and you won’t be disappointed. I highly recommend this shop.

Ma
Review №45

Had to stop in one afternoon because one of our tires was nearly flat. These guys were incredibly prompt and friendly. We were in and out in 10 minutes, would recommend them over anyone else in the area :)

Wa
Review №46

Great service! Did not take advantage of a situation but instead suggested that I come back at a later date to take care of it.

Tr
Review №47

Customer service was excellent and job completed and a great satisfaction.This is the place to come for all repairs.

Ji
Review №48

Staff is friendly and helped me with a good price.

Mi
Review №49

DO NOT LET THEM WORK ON YOUR CAR!I was in here couple of months ago for an oil change and had asked for high mileage oil. They took my keys and did my oil change and when they were all don’t I went to the register and they charged me the price for the regular oil. I said shouldn’t it be more expensive considering I asked for high mileage? The kid behind the counter said “oh yeah” and gave me a new price which was 20-30 dollars more.Then, as I’m walking out to my car one of the kids who work there came running out saying they think they got my mileage wrong on the window sticker so he reached in a peeled it off and gave me a new one before I could even look. He really did this because the regular oil was probably checked off because that’s what I was given and I was charged for the more expensive oil.Just took my car to a more reputable shop for an oil change and spoke with the mechanic who said that is most definitely what had happened because the oil was a lot dirtier than would have been with synthetic blend.Excuse me but I think Monroe owes me some money. I will not be returning ever again. It is a shame because I have been getting my oil changes here since I got my license about 10 years go.

Gr
Review №50

Manager MARTIN and ANGEL were a great help they even installed wiper blades for me 😊

Do
Review №51

The staff at this location are always great !Very helpful with quick service 😄 I always come here for my oil changes, wind shield wipers and even tires. The manager Martin will work with you to get the best deal.

Mi
Review №52

The manager James is an absolute pleasure and the most considerate when it comes to your safety and concern!!! Great experience!

Sy
Review №53

These guys are the best! Wont take my car anywhere else. They are thorough, knowledgeable and the best price in town. Take your car there, you will be glad you did.

C
Review №54

The manager Martin is hands down the BEST mechanic I’ve come across more so he is is honest about my car and it’s needs my car broke down in the parking lot of a community college near by and on a fluke I brought my car here and I will never go anywhere else I go here for everything from a front alignment to an oil change! And I’ve never been disappointed

Er
Review №55

Not the same since the old manager retired. Payed to get a tire patched and an oil change with tire rotation and the basics checked. They never rotated the tires. I know because one tire is a year older then the rest and they added a different sidewall to the same model. I dont plan on going back for any automotive repairs and I have been doing business with them for probably about 10 years or more!

Ja
Review №56

I hate to post anything negative. But. I am highly disappointed!!! I brought my truck in because I thought my brakes were bad. Without even looking at my truck they got me to order new rotors and brakes. 433$ later it was not the problem. The guy took my truck off the lift and it sounded even worse then it did when he put it on it. Comes out to me and tells me my driver side wheel hub is bad. How do they not know this or test drive vehicle before doing the work. Very disappointed customer and lost my service. Not a happy camper at all!!!

Ja
Review №57

Awesome place! Had them do my alignment and look over my truck. Very happy with the service. The manager and staff are great people!

El
Review №58

Every time I go for an oil change or other these guys are very professional and polite

Ni
Review №59

Kyle was great. Very nice and made sure your car was in good condition to drive before leaving . He was excellent and definitely make sure you ask for Kyle when you are there. Will be going to Kyle for here or out for anything with my car. Thanks Kyle.

Bi
Review №60

Fast service! Angel and Matin are very professional, always receive an excellent service.

Ro
Review №61

Great customer service and friendly staff! Young gentleman fixed my tire in the middle of a very busy day and I didn’t have an appointment. Thank you again!

Ch
Review №62

Best place to get your oil changed in South Jersey and Martin is an awesome dude

Mi
Review №63

Great service and top notch work and waiting time was fast as hell

Pa
Review №64

My friend had a flat tire and the soonest we could do anything about it was on a Saturday, right after a pretty craptastic winter storm. At first Martin told me I would need to drop it off and come back another day in the week once it was repaired. I had just left Mr. Tire who had said the same thing.I got back in the car and called around to a few places from here to Blackwood and every one had the same story. I called my friend who decided to go ahead and drop it off, frustrated that he would need to get a rental in order to get to work.I went back inside and told the associate, Martin, that I would drop it off after all. He must have felt bad for me; he asked me if it was just one tire and decided to fix it right then and there. Job was completed and well done. Saved my friend a bit of money too, not having to rent a car after all. I highly recommend!

An
Review №65

Came in with a flat tire they were able to help me out right then and there really professional really respectful I’ll definitely come back again

Ta
Review №66

Great service! My go to place for my KIA!

St
Review №67

When the Meineke up the road refused to work on our car after originally agreeing to it & having us tow it there, Monro in Woodbury, NJ gladly accepted out business. They had the car done the next day & the price was very reasonable. Everyone was extremely nice too! Wont hesitate to go back.

jo
Review №68

Martin is the best around.

Di
Review №69

Great service every time I need it! Highly recommend this business.

Ti
Review №70

Kyle had me in and out with my oil change with no appointment! Excellent customer service skills. I left a very happy customer and I will be back for any future work I need.

Ca
Review №71

My visit was very nice the mechanic was very good he fixed our car in a timely manner and we didnt have a appointment. They are very professional and very friendly

Ri
Review №72

I had a nail in my tire which was leaking pretty bad and I had to get to my sons tournament game that afternoon. I stopped at a store down the street and they told me it would be three hours before anyone could help me; even when I explained the situation. :-(. It seemed like they did not care and I was bothering them.I left there and went up the street to Monroe Muffler where I explained my dilemma to Kyle who said no worries, took my keys and fixed the flat in minutes. I appreciate this type of service and now I will get all my work done at Monroe.Big thanks.to Kyle and team for outstanding customer service and caring for people.

Ka
Review №73

Friendly, quick and convenient service. The staff was knowledgeable of the service I needed Being a first time car owner. Definitely a returning customer!

Er
Review №74

Good prices,great people

Ke
Review №75

They were great, super friendly. I got an oil change in and out within 20 minutes. Ill definitely return.

De
Review №76

They have provided fast and efficient service everytime I come in. And you cant beat their pricing!

an
Review №77

Great service! Great prices! Very polite and courteous employees.

Ni
Review №78

Solid guys Good vibes over there at the woodbury Monroe. I Came in during closed hours and Mark/Martin (Pardon not sure which one) still took the time to help me out.

Za
Review №79

First of all the only reason I had them work on my Jeep is because I just didnt have the time to do the rear brakes on my Wrangler. I had the rear brakes done 2 weeks ago at the Woodbury location and they completed the job and sent me on my way with a filthy drivers seat and an inoperable emergency brake. So I returned yesterday to have the repair the emergency brake and all they did was crank down on the adjustment and sent me on my way again. Half way home (10 min) and the rear brakes were smoking and I could smell them. I got home and the drivers side drum was so hot you couldnt touch it. So I took apart the rear brakes and found they did nothing to repair the emergency brake all they did was run out the adjuster to the point that you could barely rotate the wheel with the Jeep jacked up. I fount the e brake cable wedged behind the guide plate and the actual plate that the e brake cable pulls on NOT EVEN ATTACHED TO ANYTHING on the drivers side!!!!!!!!!!! This was after they worked on the brakes TWICE!!!!!!!! So instead of letting the incompetent mechanics touch my jeep again I disassembled the brakes and repaired them myself! Thanks for a horrible experience. This is why I never pay anyone to work on my vehicle.

Cr
Review №80

The tire repair shop is fantastic the people theyre doing a great job and they do everything they can to satisfy the customer the Fantastic place to go

Na
Review №81

Excellent work, best prices! Martin and Angel are very professional and friendly people.

vi
Review №82

Took me on time. Was done in the time they said. Honored the Gator Card for$5 off. No complaints.

Di
Review №83

Love these guys, they have been extremely helpful to me as a female. Thanks guys your the best.

ki
Review №84

Martin and Kyle were both very friendly and helped me out a lot with my vehicle!! Got me in and out in a very timely manner! Thanks again guys 😄

Ri
Review №85

Dropped off my van and they said it would be done that day. Next morning comes so I call and they tell me it will be done in an hour. 2 hours later I go there and pay $170 for the part but the problem isn’t fixed because they don’t know why. Don’t waste your time.

Te
Review №86

Staff is great! They are always acommodating! Best in the area!

Ed
Review №87

I have already recommended the service center. By the way the correct town is Woodbury, NJ. 08096

Ta
Review №88

Hard working crew getting the job done at a reasonable price.

Ra
Review №89

I just want to say hands down to the Monro in Woodbury... I had a great experience today getting service on my 2011 Nissan Maxima... Kyle and the other staff members had me in and out and the customer service was excellent... I would definitely recommend my family and friends to place for sure....

Ke
Review №90

If I could rate this Monroe location zero stars I would. Terrible customer service from the crew working on 5/8/18. My time was wasted. I went to have a sensor replaced, one of the mechanics, possibly the manager, advised me to take my car to a dealership. He advised this because he said my car had a lot of recalls and there probably was a recall on the sensor. Another one of the mechanics searched online for this recall, but yelled out that there was no recall. Mechanic then looks under the hood of my car for 1 minute and still proceeds to tell me to take my car to a dealership because he does not want to charge me $1000. After asking him in disbelief if the price was $1000 he then said $500 to $600. (I previously looked up the sensor and pricing for it was nowhere near his quoted prices) Mechanics were backing my car out of the shop before I even made a decision on whether I wanted it to stay at this location to be worked on. It seems the mechanic did not know what to do or did not want to be bothered. I will not be back to this location. I was simply trying them out because of my past experience with Monroe in Turnersville and because it is closer to my home. I ended up taking my car to Monroe in Turnersville, the men there were very honest and charged me less than $300 for parts and labor.

Je
Review №91

If I could give a 0 I would. Went in for an oil change at Woodbury NJ shop. Told me I needed $700 worth of work for brakes, rotors, drums, etc. They wanted to show me a video of what would happen to my car if I didn’t fix them. Got a second opinion and none of that needed to be fixed but my tire rods did. After I got the tire rods fixed (at the second opinions shop) I mentioned I had my rack and pinion fixed at Monro in June. My mechanic said they should have fixed the tire rods then. I called Moro the mechanic said I should have had the tire rods done then. Contacted their customer service they said no that shouldn’t have happened but we will give you a $50 credit towards Monro. I will never go back there again. The people at customer service are rude. Never go here.

Jo
Review №92

Good location for auto repairs such as tires or muffler work. Prices were a little above average for this area

Al
Review №93

Went in for a conventional oil change and filter. It was supposed to include a free tire rotation, however they never rotated my tires. After finding out they didnt rotate them and calling them to ask about it, they tried telling me that the tires in the front had better tread and thats why they didnt rotate them, but neglected to tell me this until I called and asked why they werent rotated when they put on the receipt that they rotated them. I havent rotated my tires in a long while. Basically they got caught in a lie and came up with some bullshit to make it seem like they didnt lie.

CE
Review №94

Always Really great service whenever I take my vehicle here !! I was in and out and and Martin was very helpful and accommodating ! I’ll definiely Continue to go back .

Sh
Review №95

I had a flat tire,Mr tires turned me away.so I went to Monroe tires.they change my tire , change my oil.I didnt have to wait hours.really nice peoples there.I always when to monroes tires when I live in Glassboro. Now I found one in Woodbury.Awesome Job Guys.Thank you!!

Ro
Review №96

I needed a tire repair, I tried two other shops, they both said, sorry, too busy, come back on Monday. I was leaving for a business trip on Monday and needed the flat fixed, the staff at this Monroe said no problem pull the car in, and they had it fixed in 5 minutes, thanks so much guys!

Je
Review №97

After I got my truck back the wheel alignment was great. Only one thing to complain about. The technician didnt wear gloves when in my truck and got grease all over my new steering wheel cover. Not too happy about that. But other wise over all good service.

Jo
Review №98

I have visited Monro Muffler in Woodbury on multiple occasions. I have always been extremely satisfied with their professionalism and first class customer service. Hats off to Anfernee as well!

Re
Review №99

Most of the mechanics are good 1 mechanic is extremely and will take 90 min or longer t9 complete an oil change with am appt.

Ke
Review №100

Kyle got me on an oil change and was finished before I was even able to smoke my entire cigarette. A+

Information
8 Photos
100 Comments
4.4 Rating
  • Address:526 Mantua Pike, Woodbury, NJ 08096, United States
  • Site:https://locations.monro.com/nj/woodbury/526-mantua-avenue.html
  • Phone:+1 856-283-2604
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9:30AM–4PM
Service options
  • In-store shopping:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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