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RENT-2-OWN Wilmington
1475 Rombach Ave, Wilmington, OH 45177, United States
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RENT-2-OWN Wilmington
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Ai
Review №1

I have never had the service I did with rent2 own!! I will forever buy from them!! Greg and Kyle (chocolate Jesus ) they were amazing!! Everyone from Andy to Kristin we’re above par!! You forever have my service as well as my friends and family!!!!!

Lo
Review №2

I lost most of my furniture this winter and it was going to take 12-16 wks.and probably more like 6 mos.) to get a couch, which I had to have for my special needs nephew.I scoured the net from here to Mexico, found the couch I wanted on RTOs product list, and ordered it. One of the managers, an angel named Liz, got me my couch in about a week.I really like the couch and I just cant thank Liz enough for helping me out.😁😁

Ri
Review №3

The people at the Wilmington rent to own store have helped me through some rough times in my life over the years. They always worked with me when facing Financial hardships, to help me keep my stuff. Andy the store manager as always been helpful and so nice. Christian and Jen have definitely been sympathetic and helpful when I have faced hardships. The team on the floor do everything they can to help anyone. The moving team have always been so nice and considerate of my home when moving things in and out over the years. When walking into the store you are always greeted with a positive atmosphere and smile. most of everything I own is because of rent to own, when in need of something very important like a new bed or washer and dryer this place is always the best to go. thank you all for always having my back and making sure that we have what we need in our home. I am also happy that Ive made a lot of good friends at this company :-)

EL
Review №4

Great service and friendly people! overall great experience!

Al
Review №5

They are amazing people. They have always helped me pick the right thing and always there when I have questions. Definitely recommend!

JE
Review №6

I absolutely love this store!!! I have to say by far my favorite and probably best employee they have is Brittani Ellars. That girl puts a smile on my face and truly has helped me in hard times. She’s absolutely amazing. If I could rate her I would give her 10/10.

Ne
Review №7

On Jan 8th and 9th we had a 5 star experience with Tara. Was very helpful and informative. We came back today Jan 15th to order the chair, sadly Tara wasnt in. The woman who didnt say Her name or could see her name was very unhelpful we told her we wanted to order the chair and she seemed to try to talk me out of it and seem to refused discuss the price on any. We again said like to hear prices her reply was Ill leave you here to look around and Ill be right back. And then I show you other chairs that we can get that will be in on Wed or if still dont like those then order that chair. But she never came back and we had to leave. She seemed very nervouse about talking about prices unlike most Sales persons, we just wanted to discuss the chair we came in for and order it. She had a sale in the bag and she lost it.

Ci
Review №8

They are a fantastic store to rent from with great customer service. I wouldn’t go anywhere else 😊

Ta
Review №9

We have ben renting from here for years very friendly staff wouldnt go anywhere else highly recommend this location 😊

Ri
Review №10

Great place. Polite and get it done. Couch, two chairs, vanity bought here. Furniture stores between Milford and Xenia had find stuff I like. Good customer service.

Ma
Review №11

I have known Andy Holmes for a very long time and you just couldn’t ask for a nicer person. His integrity is outstanding and his values are high. He is very fair and a gentle man. I love that He loves God First, family second and people overall. Great choice as a manager. Give him a raise!

Ma
Review №12

Best customer service! Christin is the best!!

Me
Review №13

They have met all of our needs & taken care of us in a fabulous way! 🙂

Ma
Review №14

I have gotten thongs from them for many years. I will keep going nack when i need to

Ro
Review №15

Every experience I’ve had at RTO has been amazing! I’ve been a constant customer for over 4 years now. Everyone there is very friendly and helpful. They do a lot for our community! But Greg King... what can I say... he has a fantastic personality and Is very thoughtful and careful with your purchases. He is the only person to say to me... “thank you for being so awesome!” I’d like to take this opportunity to say to Greg, Thank you for being so awesome too!”

Ru
Review №16

Andy is a wonderful manager, he is good to his customers, good to his employees, just a great manager over all. He is calm, quiet, but firm in everything. He is dedicated to his company. Thank u for making him a manager at the Wilmington store. I had a stove delivered and so much appreciated the young man who delivered it. I believe his name was Cordell.

Lo
Review №17

They bought me a new dryer-there awsome people-the 2 delivery drivers that camekyle rice, rick niciu were excellent n everyway! They were so helpful n fixn my vent that prev delivery guys broke! Awsome guys all the way around!! Very happy

Sa
Review №18

The Wilmington location is great! I’ve gone to most other Rent to Own stores in town and this one has the best employees and customer service. Greg King is a great employee! He’s very friendly, funny, professional and knows the correct way to get bulky items in and out of your house without damaging anything! He even took the time to bag up two old couches and a chair for me. Would definitely recommend to anyone looking to buy from this type of store.

lo
Review №19

The workers are very helpful when needing something thank you for your help with my laptop. A fun friendly atmosphere

Ch
Review №20

Christin Hodge is a pleasure to do business with, she is always friendly and professional. She pays attention to every detail and makes sure her customers are always happy, she goes above and beyond to do so. She will give her honest and professional opinion about purchases and will do whatever it takes to get the product you want!!!

Ti
Review №21

This location has the best customer service. Not only do they genuinely care about each individual and whats going on in their lives but they also go above and beyond to meet all my needs as a customer. The manager here is very professional and empathetic. I will continue to shop here and be a return customer because of the experience that this team provides.

De
Review №22

Jennifer Williams is great at her job, her follow up and importantly her follow through is awesome. The store here in Wilmington has an overall amazing staff and best place to lease for mostly anything that you need. If they dont have it here at their location, they will find a store that has it and will get it brought up here for your convenience

He
Review №23

Wilmington R2O is the place to go for Any of your rental needs. Staff is friendly and very helpful, along with work with you to get you what you need and payments if need be. Always wanting to make sure you are happy with your purchases and help fix any issues you may have. The events they hold are always kid friendly and fun for all. You always see a smiling face when going to R2O in Wilmington OH. I would definitely recommend friends and family to go here.

Ro
Review №24

This Rent to Own store has an AWESOME staff that’s personal, caring, helpful, professional & very Community minded! Their store is clean with a great variety, often times offering super sale specials. If you haven’t already done so, check them out!

Ma
Review №25

The best thing about Wilmington Rent-2-Own is the manager and employees. They genuinely care about their customers and work hard to do their best daily. I have seen Andy, the manager, go above and beyond to help his employees and customers. The employees work as a team and take pride in doing their jobs right. I cant say enough about the kindness I have seen the employees show their customers. If there is a plausible way to help you, they make it happen. We are lucky to have this store, the employees, and this manager in our community!

tm
Review №26

Wilmington Rent to Own is a great place to get the things you need without breaking the bank. You can choose to pay your rentals to own by the week or pay for the whole month . The staff is incredibly nice and always goes that extra mile to try to work with you to get you what you need and want while working with your budget and your credit with the best deals. Some times I enjoy just stopping in to see what new products they have and talking with the staff. They are a GREAT and fun bunch of people who wants to make sure their customers are happy and getting the best product available at the best price.

Ki
Review №27

Awesome place.. very friendly.. always smiling and willing to help.

Ja
Review №28

Great customer service!! They are not pushy people they will let you decide without trying to sell you something that you may not like

Se
Review №29

Great service, know me by name and work with me for whatever I need. I have seen them go out of their way to get someone a package for their budget as well. Would recommend people go here!

Br
Review №30

I stopped by and got great service ! Great team ! Thank you Rent to Own. & a special shout out to an employee name Brittani . She was very polite and we had a really good time. Over all 5 stars will be buying from you again (:

Ti
Review №31

I was recently in this location and was helped by a Mr. Nate Morris. He was extremely helpful, very informative for all of my questions and really went above and beyond to help me out. Because of him I will definitely recommend this location to anyone looking for a rent-2-own place.

Na
Review №32

Christin Hodge is amazing. Always on top of everything available and all the options to fit each unique situation. Look her up if you need help. She’s a gem! Nancy Riehle

Ka
Review №33

This is the best place to get what your family needs. Jennifer was friendly and helpful in picking the perfect appliance our family needed. You cant go wrong here.

Be
Review №34

I love Wilmington rent 2 own they are the best nice friendly and have great stuff and excellent service they are amazing!!!!!

Bi
Review №35

Always great service and friendly staff!! 100% recommend

An
Review №36

I love this place! They held an Easter thing for all the kids and to get more business and bought Papa Johns for everyone and provided drinks and I gave $10 to help support children with no beds I just love kids. I have one of my own. Its the little things in life that help. Also I actually ended up winning a raffle and picking it up tomorrow before work! More places should be like this!

Cu
Review №37

I have to say that the Wilmington Store and employees are the best in the business. Jennifer is awesome to work with and goes above and beyond what is expected of her. Keep up the good work!

ze
Review №38

Great help! Love the service and the energy of the workers! Great shout to the man who was amazing Zach schmitz was a fantastic help

Jo
Review №39

Andy at rent2own in Wilmington is a great guy he amzing and the people are there and they are amzing and they care about the customer and treat you with respect and I love going there and helping them out and showing people that this is the place to go I love it there and I love the respect that I get I am so proud to be your guys number one customer

Br
Review №40

Good customer service very helpful considering coming back and renting

Am
Review №41

Great store. Great people. Jennifer helped me with everything I needed and was super sweet. Definitely would recommend to others.

Mi
Review №42

Changing my rating back up to 5. Ive purchased many items from this store. The staff are friendly and get to know you.

Ch
Review №43

I love this place, always so friendly and fun and full of energy. They always have what you need or get you what you need. Best place ever and they will always have my business.

be
Review №44

Christin Hodge is great at her job. You can truly tell that she knows her products and what she is doing!! She cares about her customers, her coworkers and takes pride in her store!! Way to go CHRISTIN HODGE 10/10!!

Am
Review №45

Great customer care, personable, very welcoming! They are quick to help you find exactly what you need! Would definitely recommend!

Hu
Review №46

Great customer service salesmen named Zach really helped me with everything I needed and was very professional.

Si
Review №47

This location and the staff are AMAZING!! I’ve bought a laptop, a TV, a refrigerator, an XBOX and a livingroom set from them. If I’ve ever had any issues with the products, they have always been super helpful. They have great deals and awesome coupons they send out regularly. Would highly recommend!

Wi
Review №48

Awesome service from both management and the delivery drivers! Mason did an exceptional job at accommodating my request!

Sa
Review №49

I enjoy all the smiling faces and great service I get when I come into the store. Never had a problem finding what I need and my questions are always answered. I enjoy all the events the staff has and the chili is my favorite! Thank you Tamika for being awesome manager!

Ma
Review №50

One place I can go and get whatever I need at a great price. If they didn’t have it they went above the call of duty to find it for me. And I’ve been treated like family not just another customer.

Sh
Review №51

R2o is the best. We have been with them for over 12 years, they are always friendly, willing to help and lets not forget fun. Their prices and deals cant be beat!!!!

Ch
Review №52

I had the pleasure of meeting Nate Morris at the Wilmington, Oh location. He was very curtious and went above and beyond to make sure I was able to purchase exactly what I was looking for. The employees there really are an absolute pleasure to work with!

Am
Review №53

Christin and Jennifer are always so helpful and always make things right! I keep going back and doing business with them because of how well those two ladies treat their customers.

Al
Review №54

Wonderful customer service . Zach Schmitz is the best employee there . He was very knowledgeable and helped me a lot.

Na
Review №55

Ashley is all out amazing! Very nice and friendly! Willing to help anyone!

De
Review №56

Stopped in to Browse and Jenn Williams was awesome.I will come back. Store nicely arranged

ju
Review №57

Amazing employees and always friendly to help. definetly know how to make you feel at home

Ab
Review №58

The staff here is very helpful and awesome! They also have excellent products that fit any customers’ needs!

Lo
Review №59

This is the best RTO. Staff is fun, courteous and always helpful! Worth the drive to Wilmington. 👍🏻😬

Jo
Review №60

This store is the best yet good vibes come from everyone that works in there. Easy to get along with and if ya got a prb they will make sure they do what they can to help

Ma
Review №61

Great customer service at this store ,prices are great and they pretty much find you what your looking for.. Jennifer Williams great staff member...

Ma
Review №62

Nice staff

Mo
Review №63

Rent to own is a place to go to rent to own items. Always have what we are looking for here!

Be
Review №64

Great store and wonderful customer service from the employees. Jennifer Williams was amazing and very friendly.

Ju
Review №65

Ive been with Rent-2-Own since 2009 and they are very helpful and they work with you get behind on your payments .So I recommend Rent-2-Own if you need anything .

Ta
Review №66

Nice sales people. Always willing to help you find what you want.

De
Review №67

They are good place get stuff from every nice people they do good job I am every happy with

Li
Review №68

Jennifer Williams has great customer service skills. Very kind and helpful!!!

Te
Review №69

This store is fantastic I received great customer service by Zach Schmitz

Ma
Review №70

We have been with them since they opened up I love them cause they always work with us

Da
Review №71

Ashley Moore, Christin Hodge, Andy Holmes are all great people. Rent to own treat me like family

Br
Review №72

Always friendly, staff will go out of the way to make people happy. Much better then the other guys

Mi
Review №73

My review is for Jennifer Williams she is one of the most hard working women in the store who has a strong crew behind her keep it up jenn

st
Review №74

Stopped in to look at a sectional ! Very professional and very helpful !! Amazing deals

Se
Review №75

The best RTO store around, with the best staff of them all, always great customer service. Keep up the great work!

St
Review №76

Great store, and Customer Service. Jennifer Williams Is very knowledgeable on their products and services.

Ai
Review №77

Love, love, love the workers especially Christin & Jennifer💜💜 always kind and the store always has good deals and great customer service💜

Ti
Review №78

Very friendly and helpful! Not pushy to just sell you anything.

Aa
Review №79

Love this store! Everyone there is always so friendly!

El
Review №80

Best store around

Mc
Review №81

Good place just high prices to pay off

Me
Review №82

Great sales team! Super friendly and helpful especially zach!!

Ma
Review №83

Wasnt there at Wright patt. Cr. Union..

Na
Review №84

Love this place! The best customer service ever!

Jo
Review №85

Devin and Brian did an awesome job. Appreciate you all very much...

Vi
Review №86

The best employees and great customer service!!

Ma
Review №87

Sales team is amazing!!!! They have quick delivery too!

an
Review №88

Came in had amazing customer service from Brittani and Kristin! Def be back

Af
Review №89

Rent 2 Own is my go to place for ALL of my furniture. If they dont have it in the store, they go above and beyond to help me. Awesome people.

ja
Review №90

We have been with Rent-2-own for years, have come and gone due to management issues but have to say the management team there now ROCKS IT!!!! They are friendly, willing to help, and never pushy. Love you guys will never leave you... Love the deals, prices, and promotions this Wilmington has... Ohhh and the eye candy is nice too, LOL, got ya!!!!!

Ta
Review №91

Stopped in and received excellent customer service and great staff

Sh
Review №92

YALL ALWAYS HELP ME OUT AN HAVE ALL JKINDS OF THINGS WE NEED

An
Review №93

They are the best i love renting with them i love their pricesa n deals

as
Review №94

Thank you Brian and Devan for delivering our refrigerator and dryer you guys were on time and had great attitudes both times

Br
Review №95

Rent-2-own is the place to do it!!! I have rented mautiple things from the Wilmington Ohio Rent-2-Own and i am very satisfied in the small town hospitality. i wont ever rent from another rent company again you guys are great!! :D

Sp
Review №96

Jennifer Williams is an amazing employee she’s very helpful

Ba
Review №97

Good service nice staff and quick attention

Sa
Review №98

Great customer service, and the delivery team is amazing !!

Br
Review №99

This place rocks. Amazing staff. Jennifer is awesome at her job and always willing to help. Christin always an O.G. lol. Overall 10 stars!!!

Na
Review №100

Nathan Greenly. Just wanted to say the customer service is excellent and they will go above and beyond to get want we need!

Information
15 Photos
100 Comments
4.7 Rating
  • Address:1475 Rombach Ave, Wilmington, OH 45177, United States
  • Site:https://www.r2o.com/wilmington-ohio/?utm_source=google&utm_medium=organic&utm_term=gmb&utm_campaign=Wilmington-22
  • Phone:+1 937-383-3489
Categories
  • Furniture rental service
  • Appliance rental service
  • Appliance store
  • Bedroom furniture store
  • Computer store
  • Electronics store
  • Furniture store
  • Home theater store
  • Home audio store
  • Tire shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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