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Bill Dodge Pre-Owned Super Center
5 Saunders Way, Westbrook, ME 04092, United States
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Bill Dodge Pre-Owned Super Center
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Review №1

Liam and Patrick at Bill Dodge are awesome! They made the scary idea of buying your first car very pleasant and welcoming. Ill definitely be coming back to them in the future.

Da
Review №2

This was my first time buying from Bill Dodge and what a fantastic experience! George went above and beyond to help us, and made sure were happy with our purchase. I would 100% recommend Bill Dodge as a place to purchase your next vehicle!

Li
Review №3

Sales experience was streamlined and easy! However, I have had my CPO Yukon back twice to get my door trim pillars fixed due to them coming apart from the door itself. The second time around took almost a week due to wrong parts, when called to come get it everything was great and the service writer was friendly.. But they STILL are coming off. Tired of the back and forth and just want them to be done right so water doesnt get into my 40k car......

Je
Review №4

- Got a used car. Not bad.- Salesman forgot to give me the sales packet. Not that big of a deal. I stopped back by and got it from the manager.- Salesman was no nonsense and worked to find a car in my price range.- DISAPPOINTED that the inside of the car wasnt cleaner. The windows were filthy and parts of the sales stickers were still stuck to the windows. I had to get a razor blade to scrape off glue from some sticker on the windshield. I feel that every vehicle whether new, used or wholesale should be clean inside when it is sold.- Overall I am fairly satisfied with the experience.- Thank you.

Sa
Review №5

We went to Bill Dodge Pre-Owned Super Center today and had the wonderful pleasure of working with Michelle. Michelle treated us with the utmost respect, red-carpet treatment by bringing the cars to us, and keeping us informed during the whole process. Michelle was a wonderful salesperson who went above and beyond to work with the financial and general managers to get us into the vehicle of our dreams! We wish we could give her and the entire staff a 10 star rating because they were really awesome! They treated us with the most respect! Such a wonderful and positive car-buying experience!

Ch
Review №6

Ryan and Matt in the pre owned sales department made our experience seamless. We told them what we were looking for and what we wanted to spend . They were able to find exactly what we wanted! The entire process was easier than imagined. We’re really happy:)

Ka
Review №7

My husband and I just purchased a 2018 Nissan Eogue from Todd. He was hands down the best car sales man I have ever worked with. He took the time to talk to use about our options and make sure we were getting into the best vehicle for us! I highly recommend Bill dodge! I won’t go anywhere else to buy a car!

Is
Review №8

Its family run business that is honest, provides great customer service and have some of the best sales people in the business like Brittany Hale. Brittany was patient with me and provided complete transparency in all of the price quotes. I had an all around great experience with everyone there including the finance manager, the sales manager and the BMW I specialist. I traveled from NYC in order to pick up the car primarily because of the excellent customer service that everyone in the dealership provided and how honest they were throughout the process. I have already recommended Bill Dodge auto group to all my friends and family.

St
Review №9

Super easy and efficient process. Salesman Gary and finance guru Sandra were pleasant and helpful. I would buy from here again and recommend this dealership.

Ni
Review №10

Had an all around great experience with all members at the pre owned center. They worked very hard to find me the vehicle I was looking for and was able to get financing that worked best for me. Everyone I dealt with went above and beyond in making this deal. I would recommend friends and family to come do business here.

Jo
Review №11

My experience at Bill Dodge was beyond excellent. Kia really came through for me and replaced the whole engine in my car based on a recall. They provided a rental vehicle for the week and I received my car back much quicker than I expected. The service managers at Bil Dodge always kept my informed and get an A+ in my book! I would highly recommend the Bill Dodge dealership and I WILL be buying another Kia Optima in the future.

Wi
Review №12

This is my second lease from Bill Dodge Kia and I couldnt be happier. Both at my first lease and this second lease, it was beyond painless. Buying and leasing a car can be stressful, but not with Bill Dodge. I never once felt pressured to do anything and you can tell being honest is a big deal to them.

Sv
Review №13

I dont normally give 5 star ratings but you need to check out this dealership. The best way to describe it is that we felt at ease.

Wi
Review №14

This place is a real deal!! They give you a humane service with a team that beyond making you feel valued, firmly believes you are a unique asset in their automotive community. You get a real sense of counting more than the service and fleet as they do not spare efforts to help you acquire or simply maintain a vehicle. The management maintains pleasant contacts with unpressured, courteous calls to collect your appreciation.I came across their best client advisor, Josh Starbird, who with empathy, simplicity and class, has not overdone my expectations but sold me a nice Chevy Traverse in record time. His knowledge of the fleet and his assessment of my direct and indirect needs were key to the deal and are part of his core skills set. I highly recommend him for any vehicle purchase at Bill Dodge Auto, here in Southern Maine and beyond, as he embodies the spirit of the Maines Car Guy.Thumbs up Team!!!

Ed
Review №15

Great service, quick and with a smile. As a dad I especially appreciate the baby changing stations in the men’s room.

Mi
Review №16

Great customer service coming from the new service advisor Mark really knows what he’s doing.

Sc
Review №17

Went to see John Bolling in Pre-Owned and purchased a CPO 2013 Kia Sportage. I could not be happier with my purchase. John went above and beyond what any car salesman I have ever worked with has. Friendly guy, great at his job. Go see him now!!

Vi
Review №18

Wonderful people to work with for a car purchase. Gave me more information than the norm. Win-win for both. Jon as manager nwas very personable & Ryan (Fred), in finance is kind and actually funny...

Na
Review №19

They were so polite. The wi-fi is great and they cleaned and vacuumed my car! I couldn’t ask for a better experience.

Di
Review №20

I had the worst experience. Vansyckel tried to screw me over even though I explained the difficult situation I was dealing with. I told him the payment I could afford for the car and he tried to get me to pay 250 dollars a month when I said I could only pay 120. Without letting me know he changed the payment he made me sign a paper and wait and then later on told me what was going on. He then tried to get me to buy some other car for less money a month but it wasn’t worth and I told him I wanted to leave and they made me feel really uncomfortable and as if I couldn’t walk out. Very weird man and company, too much pressure and they try to disctract you so you buy something stupid, but luckily I am not dumb. Don’t go to Bill Dodge or George Vansykel.

Ma
Review №21

Incrediably nice people and great service. Highly recommend using Bill Dodge, their service department and collision center are top notch.

LL
Review №22

Do NOT trust these people.We learned an expensive lesson. It looks great when they offer a low-mileage used car at an attractive price, but beware the wholesale offer, which allows them to squeeze around lemon laws. This is how they unload cars with serious safety and mechanical problems. Theyll even give you a list of seemingly trivial items that dont pass their version of state inspection, because they claim dealer inspections hold to a higher standard than your favorite corner garage. So you buy the car prepared to put a little extra money into those seemingly trivial items only to find that your mechanic and your friends mechanic both disagree with the dealers higher standard assessment and find a whole lot more thats seriously wrong with the car. At that point, Bill Dodge will tell you inspections are all subjective, and wont budge on other mechanics failure of items they claimed to be fine. Now youre looking at a really expensive repair bill (probably near if not more than the value of the car) and no legal recourse because you knew the car wasnt perfect when you bought it. (Hint: If they wont let you take it on public roads during a test drive, dont buy it!)Learned my lesson. Ill never shop here again.

St
Review №23

Very one that helped me buy my car was great James dee and Sandra were great very helpful made me feel relaxed.i would buy from bill dodge again

Fr
Review №24

Great guys to work with, very accommodating and respectful of our time. Highly recommend

Je
Review №25

Friendly staff,I always get great customer service and they are extremly knowledgeable

On
Review №26

I wish all my vendor experiences were like this! Holy is great.

Ju
Review №27

Made a Kelly blue book offer on my car. I went over in detail the vehicle condition and info on the phone and completed the kbb forms. . Drove 2.5 hours to sell and they “inspected” the car and halved their offer. Sales manager was volatile when I asked him to explain how the vehicle having snow treads on would half their offer. It is winter in maine... Anyhow, I get to keep the mustang and spent time with the epitomy of a used car dealer stereotype. I do not recommend buying/ selling from this company.update- a manager called and apologized for my experience and offered to cover my gas. Upgrading to four stars for the follow up. Apology very appreciated.*Update- Check for gas reimbursement never came. Still appreciate apology.. but....** Update - after the update above, got a call from the original sales manager I dealt with in person. Apology from him means more than any check, but he said he is handling that personally now. Thanks for the follow up. Done with this whole experience, we are all human, mistakes were made.. This company does watch their feedback and DO follow up. So, that should reassure any readers of this whole review.

Wa
Review №28

They were extremely patient and helpful in my purchase of a vehicle @Saco Nissan. Thank you David Sardella, Tony (F/L manager) and Todd.

Pa
Review №29

Excellent service and environment a Bill Dodge. Very satisfied with the service today.

SM
Review №30

Friendly, helpful and quick to find the car that fit my needs.

Ad
Review №31

Very nice and flexible to my schedule. Thanks for the help Bill Dodge Westbrook!!

Ke
Review №32

Great place to do business. They work hard to get things done.

el
Review №33

I dont not recommend this dealership to anyone, my brakes were making a terrible sqeeking noise that they have never made before and I brought my X5 into service where they tried to tell me since I have the M sport package the breaks were supposed to make this noise, which is complete nonsence thwy had never made the noise before, and when they did fix the problem the noise came back within a day or so!!!! do not bring your car here for service they do not do the work they tell you and the charge a arm and a leg for labor!!!

Se
Review №34

Car has stains on back seat upper upholstery also whoever buffered the car scratched it and didnt wipe the wax completely off didnt notice until couple days later note I bought the car on a rainy day

Ho
Review №35

Excelent customer service

Information
34 Photos
35 Comments
4.5 Rating
  • Address:5 Saunders Way, Westbrook, ME 04092, United States
  • Site:https://www.billdodgeautogroup.com/
  • Phone:+1 207-854-3200
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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