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GameStop
8700 NE Vancouver Mall Dr, Vancouver, WA 98662, United States
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GameStop
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Ca
Review №1

Its a nice place I walk here quite a bit and it usually has what Im looking for

Ay
Review №2

Its all you would expect from a gaming store so I give it a 5 star

Ka
Review №3

Stoped by.and bought a mandolin mug for my hubby..very nice service

Ma
Review №4

The place is good. Just hope they get playstation 5

Jo
Review №5

Great place for almost everything techy or having to do with video games

Bo
Review №6

Great prices.Excellent customer service.I like the stonk.

Dr
Review №7

Dude charged me for a warenty, didnt tell me the price, and I didnt realise it until after I walked out the door

Co
Review №8

State was clean and the staff was helpfull.

Pa
Review №9

Very helpful young woman working in the store. Helped me out with several different questions.

Ja
Review №10

They have a good selection and great customer service

Ch
Review №11

Excellent customer service! I went in to find out about Prince Funko Pops. They had none at the time so I preordered what I could then 2 days later I get a phone call from Game Stop saying, we just got in 2 different Prince Funko Pops & that they held them for me because I was so excited about them. I went right into the store & bought both of themI didnt ask them to call me...but they remembered me & called knowing I would want them!

Br
Review №12

Nick and Alaina were SO awesome! I had a million questions and had to come back a couple times and even return a game. They were patient, knowledgeable and very kind! Great experience!

ja
Review №13

Alina was very informative and helpful. A great advocate for the products and the store.

Jo
Review №14

Super cool little location, the people here rock.

Ja
Review №15

Great for games people are very helpful!!

jo
Review №16

Excellent customer service and convenient location. So tired of ordering digital versions of games.

Mi
Review №17

Had what I wanted and had me use the best coupon for the most savings

Di
Review №18

No complaints here....good service

C
Review №19

Typical game stop store, prices ok for used games, bit high for new games.

An
Review №20

When there to get a Pokemon Go plus and ended up with a Go-tcha. The gal who assisted me was super nice, explained how to use it, answered questions. Nice vibe at the store.

Me
Review №21

Got a cute sailor moon chain for my purse 👛😌

Cr
Review №22

Great customer service the lady was so sweet , she helped me pick out a gift for my husband and he loved it!! 😍 thank you 😊

Re
Review №23

The staff is very friendly and helpful

He
Review №24

Not to bad of a store, however its got a small selection compared to the days when my son was into games and such. that wasnt too long ago. so i am guessing with the sad store employee who barely spoke words to us or the gloomy look on the other employees face, that theres a soon to be out of business stamped on the doors of this one sooner than later. our country is falling apart at the hands of so many who made memories for me as i grew up and they are memories for my children that they dont want. save our stores, the malls, the small business, the schools, the lives of everyone not just particular someones, save our land, our people, our future, our planet; thats what i felt when i walked in the store....was this and sadness. hope you guys are going to get through this as a whole but the stores overall first impression was not at all...

Ja
Review №25

Cons you into a membership with out mentioning that it costs money to sign up. But the Employees are very nice and easy to get along with.

De
Review №26

Huge collector of pops and figures. They have a good selection of items.

G
Review №27

The whole mall is dying, so its not completely their fault its just a dumping ground for clearance items.

Ch
Review №28

Ive found that in all gamestops their staff is knowledgeable and willing to help you find exactly what your looking for

Ry
Review №29

Not my local store, but had a nice selection. A little cramped feeling, but its in a mall, so I can excuse the size.

Ro
Review №30

Not even really sure why GameStop even exists anymore.

tr
Review №31

I go there about every week and micheal is amazing

Je
Review №32

Courteous sales people

He
Review №33

If I could check negative stars, I would have marked -5 stars just because they love to go little kids who are selling their 4 controllers (2 of them were new ones) and game conceal for only $20 to buy a Christmas present

Da
Review №34

Buchanan of old time gamers in their get ya what ya need

Fo
Review №35

Its sad to watch gamestop slowly lose what made them great

Sh
Review №36

Good deals on music and movies.

Do
Review №37

The staff here is very knowledgeable about their products and always very helpful!!

Je
Review №38

What you would expect

WS
Review №39

Helpful staff. Great selection of gaming supplies.

AR
Review №40

Need more pc games

To
Review №41

The associate Calvin was awesome!! Its been years since Ive purchased a gaming system, and I was considering trying the Nintendo Switch. He took tons of time to answer all my questions. He helped me get set up, and gave me suggestions on the best games to try. He even went above and beyond and let me try the system he had in his backpack so I could make sure I liked playing it. Truly cool experience.

gi
Review №42

They didnt give me a free charger

Ro
Review №43

Great people keep it up. We need you in these times

Ca
Review №44

Got me my Galaga! Im a happy camper!

Kl
Review №45

Great selection and decent prices

Al
Review №46

Great service. Helped me and my son pick out the perfect game. Answered all our questions without any frustration and even let us stay a bit past 9pm (closing) to finish our selection. Thanks for the help!

An
Review №47

Always worst prices and they take advantage of customers. Anyplace is better by any standard. Never worth going here. Sad place where video game hopes die.

Em
Review №48

I love GameStop. People working are always really nice and help you find whatever it is youre looking for. Ive maybe come in once or twice when they didnt have something I was looking for but they helped me find another game Id enjoy. I also like their exchange and return policies, I find them very fair. Over all great place for your gaming needs

Je
Review №49

I once got two Canadian pennies and a sticker for Assassins Creed Odyssey.Worth it!!

Da
Review №50

Nice game selection

Sa
Review №51

Great customer service

Du
Review №52

Great place to get used games at good prices... The staff was great and they made me feel welcome. I do recommend this place

We
Review №53

They had like 2 of the new consol generations and people were cutting in line right in front of the security guard.

J
Review №54

Super helpful staff

St
Review №55

Good service ,very helpful

Er
Review №56

The staff here has always been helpful and nice. Ill go here over the Mill Plain game stop any day, but the pre owned game selection doesnt seem to change over the time I stop in. I do have a problem with the wait times in store and on the phone. Overall its a good store, with a knowledgeable staff.

Br
Review №57

Gme to the moon diamond hands

Da
Review №58

I was surprised at the prices of used games. Even if I paid the annual membership fee the price of the used game was more than what a new game cost. The staff tried being helpful by explaining how the manufacturer sets the price of new games, but I certainly wasnt going to pay more for a used game than what I would pay for a new one.

Vi
Review №59

Great customer service

Pa
Review №60

I’ve been going to this GameStop since I was a child and still am a regular customer there. This store and employees just know how to be amazing and helpful and this is hands down the best customer service of a lot of GameStop’s I know of. Kudos, guys and gals!

Jo
Review №61

Their only saving grace is that they have games the day they are released. They pay a horrible price for used games that they sell for 3 to 4 times what they pay for them. The staff is decent, really friendly actually and relatively knowledgeable. I guess the main problem I have is how bad the establishment rips off customers on both ends of the spectrum when it comes to used equipment. If you are going to buy used games I suggest try to find a mom and pop shop or some local guy online.

Ge
Review №62

Good selection sales this week.

El
Review №63

Excellent.

Br
Review №64

Son loves the store

Jd
Review №65

Horrible customer service

Ty
Review №66

Got my game quickly even though it was sold out in most every other store I tried. And I had a pleasant talk with the cashier about upcoming games. Ill be useing gamestop for my next game purchase thats for sure.

Ge
Review №67

Great store, and good customer service even to 8 year olds. My grandson had money to spend and even though he didnt ask for prices the clerk helping him steered him towards the less expensive items.

Ju
Review №68

A great GameStop with very knowledgable and friendly staff. Feels like an old game store, because of the endless lonely guy customers.

Ta
Review №69

In response to a comment below: NEVER has a used game here cost more than the new version unless two different types were being compared (I.e. base game vs game of the year edition)This is a great store staffed by friendly people, up to date with all the newest releases.

Et
Review №70

Friendly staff who is knowledgable in video games and actually talks about them with you. If youre okay with the high prices of gamestop, very nice.

ph
Review №71

Extremely rude , unhelpful and unfriendly.I could keep going but this store is by far the worst gamestop I’ve ever shopped at which is extremely sad as it’s now my local gamestopI have a game informer subscription and have had issues with never getting it in the mailMy previous local store always took care of me as a customer and gave me a copy whenever the mail failed to deliverIn this case however I found a very unhappy looking rep at the counter and upon requesting a copy of this months game informer explaining my issue with mail etcShe put her hand on the stack of game informers as if guarding them in case of theft and said “ call customer care I can’t give you one”I told her I already had and they told me to come to a local store but she maintained the rudeness and says “I can help the next customer “If you need assistance this is not a store that values customers or represents the brand in any wayAnd the second issue I’ve had trying to be a customer hereWhere is management ???!?!? Other stores I visit all tell me they’ve heard the horror stories of this store and sadly I can confirm all of them at this point

Ec
Review №72

There are always long lines here due to being short staffed. Today their network was down and I couldnt log into my account to get my rewards. The guys wonderful solution was to just download the app. Which of coarse didnt work. I drove all the way over here and wasted my time, I couldve used for other things, rather than trying to get into my account, to no avail. One clerk gave another customer his discount due to the inconvenience, but the clerk I was stuck with was completely apathetic and unwilling to help me. Its not my fault their network was down. He couldve taken a lil responsibility and helped me out, but chose to be a prick and do nothing and pretty much ignore me. He didnt even apologize. I am a manager at my work and would never handle a situation like that. Hes obviously incompetent and could care less about helping the customers who provide his paycheck. I am never returning here although its the only close location.

Mr
Review №73

About as normal as most gamestops, friendly staff, good deals, what more could you ask for?

Ce
Review №74

The staff are so nice and friendly. They helped my son worry great customer service.

B
Review №75

Amazing staff very knowledgeable. They answered all my questions and really helped me find what I needed.

Da
Review №76

Staff is friendly, knowledgeable, and helpful. Honestly the best game stop experience Ive ever had.

Li
Review №77

They have many games in excellent condition and they work like new, their staff are marvelous and very helpful.

Te
Review №78

Its no longer in the mall

Ma
Review №79

Nice shop, you stop to buy games.

OG
Review №80

Was ok no test machines out during covid

Ia
Review №81

It has some neat collectables as well as a few great games fit for a shelf.

Be
Review №82

Knowledgable staff very helpful.

Na
Review №83

Michael is the MVP. Knowledgeable akd charismatic. Gotchu bud.

Er
Review №84

Good variety in games used and new. Would definitely come back.

Br
Review №85

Knowledgeable staff, good selection and lots of game related merchandise.

Ca
Review №86

Not too bad of prices.

Ja
Review №87

Good customer service, fair deals, nice game selection.

Da
Review №88

Good service

-
Review №89

I get all my 3ds games here, and good deals.

Ca
Review №90

This is a great place to get games. You get great deals and stuff for consoles and games

Ch
Review №91

Very helpful and good return policy.

Mi
Review №92

Dont trust Calvin. Called to ask if they have Switches. Yes. Asked the price. $299.Drive over and they dont have any new. They have used for $279. When I called him on it, he said we do have Switches. Just used. Then why quote me a new price on the phone.

Ch
Review №93

Very helpful employee and nice clean store and location

EC
Review №94

Freaking expensive and rip off but has a great selection

Za
Review №95

Sucks the most ass Just buy your games from bestbuy or digital copys from the game store on your consol these pigs dont need our money

Da
Review №96

I like how friendly and nice the people at Game Stop are.

KI
Review №97

Very nice and fun my uncle likes it in the mall Shrek game there Im glad they dont play songs like despacito thats love from Grandma 1 2 3 poopy pants

Ro
Review №98

Awesome it always good as long as people dnt stand in the way of walk way .lol

Cl
Review №99

Good place to buy games! the used ones can be qutie spendy but TOTALLY worth the investment! mixed prices though. i got trackmaina turbo used for ps4 for $35 and nba2k14 for $5. ussally good quality. lots of games!

Es
Review №100

Its a great place to find games and try out new games too.

Information
20 Photos
100 Comments
4.1 Rating
  • Address:8700 NE Vancouver Mall Dr, Vancouver, WA 98662, United States
  • Site:https://www.gamestop.com/store/us/wa/vancouver/1319/vancouver-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 360-944-1474
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:12–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:Closed
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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