Im impressed! I live over on the west side of Tucson and took my bike into them (40 minute drive) for a tune up since take appointments. Many other shops just want you to drop it off for a week or two. So I made an appointment to bring it in Thursday afternoon and it was ready to pick up Friday. The mechanic replaced most if not all of the cables on this 10-year-old bike and adjusted everything. Shifts perfectly. The price was less than the estimate! Nice shop.

Fantastic bike shop. Staff is amazing and always helpful. Could not recommend any higher.

Im from Seattle here to ride MLGG. Upon arrival and setting my bike up, I noticed TSA unpacked my bike travel case and DID NOT repack it right. Bent rear rotor. Sabino shop had me sorted out first thing on a Sunday morning! Thank you! And Stacy, shes a 20! Went back today for no reason really, and she remembered my name. Thats what customer service is! Boom! See you Saturday, just dont drop me too soon. 💪🚵‍♂️😀

Thanks for the air today on the Loop. You guys are awesome! Great customer service. Bought my POC helmet from you guys and I love it.

Mike and Margarita are the BOMB. They fully convinced me to get an awesome bike, BUT the difference is... They cared about my money. Gave me tons of information on how to keep your bike safe and maintained well, and to register your bike with your insurance and city in case it gets lost or stolen. On top of that, they helped me find a bike rack on REI, one compatible for my car, and I saved $500 alone on that. Super friendly. 10/10 recommend for sure...

I cant heap enough praise on Sabino Cycles in general and David (the bike fitting guru) in particular. We have a tandem and my wife has had seat comfort issues since we met 17 years ago. We have tried different seats and fittings to no avail; she couldnt ride for three or four days after a 15-mile ride due to the pain caused by her seat. She became reluctant to ride at all. Then we met David at Sabino Cycles. He worked his magic and fitted my wife to our tandem perfectly; he even recommended a specific seat. He adjusted the seat position, height and angle to the frame. He measured her knee positions relative to her pedal and made a series of adjustments. The result; no pain!! We rode for 35 miles and she had no issues at all with the seat; we could ride the next day. This (for us) is unbelievable; no pain after fighting with this issue for years. I highly recommend that you contact David at Sabino Cycles for a bike fitting if you are having any issues at all.

Had a rear wheel spoke come loose on my road bike. They werent too busy and trued my rear wheel in short order. Spokes feel evenly under tension and wheel is true. Nice work and fair price.

They always take really good care of me here, and they let me know my options for any repairs that I may need and cost for them before they start, the honesty and hardworkmanship is noticed thnx for your guys help.

I took my bike in to get the front derailer adjusted after I couldnt get it to shift down to the first gear. The first time they gave me back my bike to where it would barely adjust down to 1, however after a week of riding it the chain jumped off during a hill climb & after that it refused to shift into the first gear. I took it back & they then decided the whole front derailer needed to be replaced. Fine. However they discovered a small lever close to that derailer that needed to be replaced as well & told me it would take a week. They gave me back my bike & I can no longer shift between the 3rd & 2nd gears, which would have been fine for a week. But now they say they wont have the necessary part for 2 more months. I wish I would have just replaced the bike rather than spending so much money on repairs & waiting so long, I use it every day & spent more than half the original cost of the bike trying to get it to feel like new

I bought an ebike a few weeks ago. Most shops in Tucson didn’t want to work on it. Sabino Cycles stepped up and installed a couple of tire liners and I got the bike back within 24 hours. I was expecting to pay more than I did. The customer service was excellent. I feel much better knowing I have a place to get great help in the future when I need it. Cheers!

Chris got me up and running so I could hit Lemmon one more time. Appreciate the fast turn around and awesome service.

Definitely a 5 Star shop! We will recommend Sabino Cycles to EVERYONE we know. They assembled our 2 bikes in less than a day and were extra happy to answer all questions and go the extra mile. We wont go anywhere else for our biking needs. Thanks Sabino Cycles team for your great customer service!

Great Customer Service, knowledgeable staff and mechanics.I came in to Tucson for Cycling vacation and needed some work done on my BB, Even though they were super busy. they took my bike in and got it running in a few hours. Highly recommended.

Ken really went out of his way to help me, very appreciated, I highly recommend this shop.

I barely ever leave reviews but Sabino was awesome. I havent tried every shop in the Tucson area but I was feeling pretty desperate in my search for new road shoes. By sheer luck, I ended up working with Jason at Sabino to find a good pair of road shoes. He took considerable time and care to help me find what I needed and even really reframed how I think about fitting cycling shoes. Since I have gone back for unrelated small parts since, I have always been impressed with the Sabino team. I highly recommend this shop.

Jason was very willing to spend a lot of time with my wife and I to make sure we got the bike of her dreams. Very knowledgeable. A great shop, highly recommended.

Great Customer service also went to multiple shops and were sent away due not having hardly any stock available but this place actually had merchandise.Update: after multiple visits the staff has proved to have some of the best customer service I have experienced when buying cycle shoes. They are definitely worth it!

Duncan and the crew at this bike store dropped their other work and fixed my bike’s Di2 shifter so I could ride up Mt Lemmon on my birthday today. He went the extra mile by calling Tech support for Shimano so we could the problem fixed. Great service especially for an out of town visitor like myself. They are AWESOME in this store. Thank you!

Great service! I will just keep coming back because my bike is working better than ever and the work they did was reasonably priced and fast.

Best bike shop in town.

What ever you do, DO NOT buy the self sealing Specialized inner tubes this shop sells. They are total rubbish. A salesman convinced me to buy two of them and they cost me a days ride and an Uber ride home. I returned to tell them about my experience and they said it was my fault how I installed them. Ive installed well over 50 inner tubes and never had any issues.I wont be returning to Sabino Bikes. Plenty of other good bikes shops in town.

Called on a busy weekend, associate checked for the part I needed in back and had a selection at reasonable prices!

Friendly staff, good selection of everything

We’re in Tucson ~2 months each year.After returning from a hike, we decided to drop in to see if they had any hybrid bikes in our price range.A young, taller guy asked if he could help.We explained what we were looking for and our price range of around $500 each, as we didn’t live in the area and only need for casual use.He seemed well versed in what he was saying, but apparently any bike we were to buy from him was going to be at least $700.That’s OK. No problem. If that’s their minimum price point, I get it.I asked if I could please use a washroom before maybe looking around before finally deciding.He said they have no public restroom. That’s OK too. (We own a retail shop and due to COVID, our washroom is also temporarily closed to the public)I asked if he knew of a facility close I might be able to use.His reply was “I don’t”, and turned away from us.When we walked out, there was a Dunkin’ Doughnuts and several restaurants ~ 30’ away.I guess if the salespeople there feel they’re not going to get an instant big sale, they don’t feel the need to be respectful.

Quick friendly service and very reasonable. Didnt try to sell you extra stuff. The tech was real good and pheasant and great sense of humor. Great job ppl

Very nice experience buying a new E bike from Sabino Cycles! Knowledgeable sales person that actually recommended I try another brand 1st before buying, just to see if I liked it better! I did not and bought from Sabino Cycles! Specialized is a quality bike! Thx Margarete

Went for cycling shoes, service was excellent.

We went in there just to look at electric bikes I didnt get the mans name wish I did but he was very helpful and explained everything thing on them bikes to tell what to get and not to get in them to me that was very nice for him to explain his product to me thats great service even when we didnt buy his product thats the way to run a company and like me u remember that

Been going here since I bought my first bmx 20 years ago at 14 yo. Recently took my tire in bc it was rubbing after purchasing a week ago. They swapped it out for a new tubeless, gave me good advice and no charge. Quality local bike shop.

Amazing customer service, beautiful shop.

Sabino Cycles is the Best! One of the best, most reputable bike shops in Tucson, if not the country. Ive visited several times and theyve gone out of their way to help a visitor. Terrific service, great vibe, very reasonable pricing, and great mechanics.

Was initially planning to go just to compare what a decent bike at a local shop would go for and to see if they would be able to tune up a cheaper department store bike I was eyeing, but it turned out they had some really nice bikes at just barely my upper limit. Along with the knowledgeable advice & tune-up, they were friendly, allowed me to ride multiple bikes, even the electric ones even though they knew I had no intention of spending that much. It was a blast, and I was happy to give them my business. I love this bike.

Wasnt too impressed with their customer service, spent $115 for a tune up plus $85 for riding bib. Wanted the basic spokes and derailer tighten/adjusted Im not too sure but I dropped it off fresh off a trail so covered in dust and got it back still covered in dust and it seemed like it wasnt even touched, dust wasnt even disturbed. Both tires had 10psi missing the valve caps, asked for them back their response was they are unnecessary? Mentioned my brakes being soft nothing was reported back and they still feel the same. When I picked up the bike they yelled in the back for a Roscoe and I ride a Stache, kinda was said in a condescending tone. Maybe just technicality because they sell Specialized so I guess I should stick to a Trek shop. But I definitely didnt feel like a customer but more like an inconvenience. My normal shop had a 2 week turn around so maybe I should have just waited for them? At least they wash the bike with an $80 tune up to make me feel like they did something. My advice treat your customers like they are premium if youre charging premium price tags. I will not return to this shop.

Friendly service. Helped with choosing new tires for my Sirrus.

I had a failure in the rear shifter and left it for repairs. Picked it up and took it home got 100 feet befoe a repeat failure so back to the shop. Further examination by Clayton showed the problem to be two fold. When I had the rear cassette changed to one that would give me lower gears the shifter wasnt quite the right one and the installed chain was longer than normal to make it work. That had worked fine for me so he put on a longer chain. Plus with that situation I had developed some poor shifting habits. Not only did he make it work but he took the time to explain to me in detail everything so I have more information to base future decisions on. That was great. Although the extra time gave me time to browse their e-bikes. Very nice.

Front tire went flat on loop ride week ago. Walked to sabino cycles, opens at 10 am. They opened at 945 to help me & I was back riding by 10:15. I was so grateful. great customer service!

The best bike shop in town⭐

Friendly and knowledgeable staff. They recently got a new product in, amp human, and recommended it to me due to my constant leg pain after riding. Just used it for the fist time and I would have to say it is some of the best stuff i have used for during and recovery. I did my normal intensity training and i can hardly feel any pain or soreness. I will be getting this stuff again.

I would highly recommend Sabino Cycles for all of your cycling needs. I came in today with my sons 16inch bike, which had a flat and need for some mechanical work, with only a half hour to spare prior to closing and Chris in the service department was super helpful and got me out the door in time!!

Never had the service guys greet me when I came in the door before this shop. Turns out, they were all very friendly and helpful.Highly recommended.

I am so impressed with this small cycle business. I went in just to get a tube replaced, and the helpful people in the service department told me that I needed a new tire so they were able to give me a new tire and a new tube for a really inexpensive price. The most amazing thing though, is that I was struggling to put my bike away in my car, and the owner top me how to take my front wheel off and make my bike more mobile for transportation. She did not have to teach me how to do that, but out of the kindness of her heart and support of her business, she helped me out and gave me a free lesson. What a shining example of how a small business should be run, I recommend to everyone!

This is a great shop but out of the way for me, so not where I usually go. However, on every occasion, Ive been so grateful for the knowledgeable and friendly staff. I was in a tizzy today (Sunday of a holiday weekend) trying to get my touring bike disassembled and packed for flying, having ended up beyond my pay grade with respect to the rear derailleur and brake rotors. Casey was wonderful and patient and helped me assure myself that I will be able to take it apart, re-assemble it overseas and then reverse the process to come home. Its going to be worth the commute from now on. Thank you, Casey. #favoriteLBS

I help run a local bicycle rental company and we have frequently sent people to Sabino Cycles for quickie repair works. I cant say enough good things about this shop. They are fast, friendly, courteous and the mechanics are very professional. I have also bought some Specialized bikes from this shop and have never been let down.

Great selection of gear that is not totally overpriced. Really good service as well. The bikes that they have are also really good and high quality.

Ive been riding for a few years now, and have been to several shops in town. Sabino Cycles is the first shop to take the time to explain things to me, and gain my trust. They make the best recommendation for you, based on what your needs are and not based on what they want to sell you. Chris Stringer in the shop always takes the time to go over what he did to my bike and answer any maintenance questions I might have. Steve, the owner, is very helpful and has worked me in to their schedule on occasion when I had a race coming up and a minor issue with the bike that needed to be looked at quickly. Everyone is super friendly and informational. They have a good supply of specialized and high end items that you could want as well. I always feel comfortable leaving my bike there and feel like when I leave, I know they will stand behind their work. Its a great shop, with great people and Id recommend them to anyone that loves their bike and wants to know its in good hands.

I can’t say enough good things about this shop. I’m not a stereotypical looking cyclist especially after taking a year off to have a baby, but I was taken seriously the moment I walked through the door. They helped me figure out exactly what I wanted and gave me so much good advice along the way. Shop here!!!!

Clayton got my bike in right away for repairs. He explained the problem and walked me through the options. Very reasonable cost for service. Will definitely be back!

I visit Sabino Cycles often, and every time I enter, I am greeted and taken care of. Both sales and mechanics are friendly and make the environment very welcoming to all riders.

THIEVES - I brought in my bike to get a wheel fixed and they stole they wire basket off of it. When asked about it they denied knowing anything about it. WISEGUYS. LIKE THE MAFIA

Been going here for a couple of years now. Everyone is always helpful and many times have dealt with my repair and got me back on the road in short order. A quality neighborhood cycle shop.

Was visiting Tucson and went into this shop to check it out. Never had one staff member say hello or ask if I needed help. Was a guy and women behind the counter talking. After 20 minutes I walked out.

Visiting from out of town and had trouble with my front hub. I was prepared for the usual “we can get to it in 3-4 days”, but they fixed it on the spot in 5 minutes plus filled up my tires and cleaned my chain. All for no charge. What a great shop.

I purchased an expensive bicycle from Sabino Cycles several weeks ago. I thought that I could have the handle bar stem swapped out if I needed more height. Maybe I misunderstood the sales person but I dont think so. I went back a week latRay MorrisYour review will be posted publicly on the web. Learn moreer to request a different stem and the owner insisted that I put some more miles on the bike. I was left with the impression that I was going to have to be firm in what I wanted and that the owner knew better than me as to what was best for me . I returned in a week and asked that a different stem be installed. It was and when I went to pick it up I was told that I had to pay for the new stem. When I protested the owner said that if I had paid $150 for a bike fitting I wouldnt have to pay for the new stem. I paid for the stem and told the owner that I wasnt very happy and would not be back. He replied that that was my choice. Needless to say I wont be back.

Started riding year and half ago and bought two bikes with them a Giant Defy 3 and wifes Specialized Vita. Not sure which shop to go to, but I am done with this one. They are capable of being a good shop but they lack in the details. Supposed to have free tune ups and warranty on bike. I have had my bike in there multiple times and always a little something that happens. First tune up came back without my valve caps. (I know they are not needed, but I liked them) Second tune up came back without the nut that holds the threaded stem. Being a new rider I thought nothing of it and found out the hard way it causes flats! Got a few items along the way (I like to try different gels and stuff). Once home found that my Solids was missing a couple tablets. When they adjust brakes they are touching wheels. One of the wheel fixes they said come back in hour and it will be done. Come back 2 hours later and wheel still sitting not even an apology. THREE! separate occasions my spoke has lost its nipple and they fix it for me but then charge me for new spoke and nipple. If they were properly tuning my bike the wheels would be true and no spoke nipple issues.This wheel issue is the only time I really complained about. Supposedly they talked to Giant and gave option to fully replace wheels or upgrade for $115 for $350 wheels. They said the 115 is a really good deal and should take it. They call when wheels come in and then they say its 115 but an additional 30 for their services to replace tire and adjust derailleur. Called me multiple times to replace tire and I am ignoring. Really small stuff, but just kinda done with it. They can take the wheel they misquoted price on and shove it. The straw that broke the Camels back.

I was that guy...you know, the one that left his cycling shoes at home before this years El Tour. Well, Dave, at Sabino Cycles, had me fitted out, cleats adjusted, and ready to ride 15 minutes after they opened their doors the morning of the race. Lafesaver.

Extremely friendly and knowledgeable staff. They were more than happy to answer questions / test ride bikes even when we were openly considering buying a bike through Craigslist. Great shop.

These guys have great customer service plus the staff there are really knowledgable. There is one gentleman in particular who fitted my wife and I up perfectly for a new set of cycling shoes. Highly recommend bike shop!

Had flat. I was ready to just buy the tube, but the guy wanted to put it on and check it. Awesome service and unexpected. :)

Wow what great service, knowledgeable staff. Customer fro life

Best store Ive been into. The time they took to help me out from big things to the little things was impressive. They truly do care about each customer.

Great shop. Im from out of town and these guys helped me when I was in a bind. Would definitely recommend.

Nice people. Very knowledgeable. Reasonable prices.

These guys and gals are the best shop in town. They have squeezed me in when I was in need, they have fair prices, smiles on their face and lots of patience with bike riders who dont have a lot of knowledge of how to work on their bikes!Thank you Steve, Chris, Ken, Lorna, Chris....

Very condescending, elitist vibe from the 30 something guy/guys that work there, mainly in the repair dpt. Caught them laughing at me for asking basic questions about bikes....This is the second occasion this has happened with this guy that works there. They are not friendly and dont seem willing to help people new to cycling, short unfriendly, unhelpful arrogant insulting vibe from these guys on their high horse that works there. Will never return!

They have always been extremely polite and professional. There is no doubt of their knowledge.

My wife and I went to Sabino cycle to purchase 2 e-bikes, we spent 15 minutes there and no one wanted to help us or even acknowledge us. We went and bought our bikes at Oro Valley Cycles.

Great people and shop

Helpful, knowledgeable, reasonably priced, legit

They were so kind to repair my bicycle on the spot! Thank you for the perfect experience and service!

I was on my way to work and i got a flat on my Shwinn. I had to comence walking the bike to the bus stop i was headed to. And of course the tread came off the wheel. I was stopped on the shoulder of a bridge trying to put the tread back in place and a nice man and his son stopped. The man introduced himself as a bike mechanic, Chris. Turns out he works for this store, Sabino Cycles. He was nice enough to give me a ride to the bus stop. Later when i got off work i found that Chris had left a brand new intertube on my flat bike with his business card 😊 His generosity made my life SO MUCH EASIER and I will continue telling this story because Chris Stringer is awesome! Thankyou Sabino Cycles and Chris!

Great customer service. very knowledgeable and reasonable prices

Great bike shop. Love their selection and always helpful.

Great customer service and help. Very friendly.

Service was good, staff cheerful but they made some mistakes on my order. I saved my receipt, to show them next visit.

Great Shop! Great selection! Good service

Great bike shop, been coming here over 12 years. Ever had any issues

The employees are super nice and helpful and there is a lot of variety

Really helpful info about mountain biking trails in the area.

Thanks sabino Cycles for Pimping my Ride

Friendly helpful staff.

Fast, friendly, informative, professional.

Great service.

Best bike shop in Tucson

Sabino Cycke

Full friendly staff!!!!

There I bought my first entrance mountain bike a Specialized Pitch Sport 2015. Very good attention from his employee Jason who tried to make himself understood and explain with his little Spanish, he had the patience to show his products and size suitable for me . Excellent bike