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Mastertech Automotive Inc
3301 Rutherford Rd, Taylors, SC 29687, United States
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Mastertech Automotive Inc
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Ke
Review №1

My family and I have been customers of MasterTech for over 10 years. I currently drive over 45 minutes one-way just for their services. They have always been honest with me and answer any questions I have. Craig and the other mechanics were even patient enough with me answering my many questions and providing advice while I was car shopping for a new upgrade during the plandemic. And Ive never had a problem after any of their repairs. Highly recommend!

Ca
Review №2

Love these guys. Been coming for years. They are all Honest Engine!!They will let you know if something will put you on the side of the road or if its ok to wait 2 weeks.Honest good people!!

La
Review №3

Trustworthy, and very competent! They were able to do our repair in a different way than what the books called for. In other words, the entire dash did not need to come off to replace the part, and they saved us hundreds of dollars. Have spoken to Craig at the front desk, and two mechanics. All were very nice, and very knowledgeable. I would definitely recommend them!

Br
Review №4

John Crucial is just a great dude and a great FRIEND. Known him for over 25 yrs actually. He definitely is super skilled and definitely knows what hes doing and hes trustworthy and worth waiting for. All staff are great...and knowledgeable... THIS IS JUST...A DEPENDABLE SERVICE CENTER!😊✔💪🤝😎👍❗

De
Review №5

Excellent service. Satisfied customer for more than 15 years.

Ra
Review №6

These guys are great, helping me keep my 93 F150 on the road, hauling my stuff with confidence.

Da
Review №7

Always do an excellent job always on time highly recommend them to anyone who would like to get their car looked at or repaired

Ja
Review №8

My whole family uses this place. We know when we come here they won’t screw us on the price and the work will be done right. This is the only place I’ll go

La
Review №9

Had a mechanical issue, they found the problem fix it in the time they said, and was a few dollars under their estimate..

Ze
Review №10

Called yesterday. Part ordered & installed this morning! Great service great price! Thank you guys

Ju
Review №11

The PERFECT family shop, Daniel was honest and professional! I never felt like he tried to find issues with my car to rack up the bill, and i know I was charged way less for the work that was done. My AC went out on my drive down from Raleigh, and most days its above 90° right now. I called the shop before they opened thinking I would leave message and they would return the call, nope, Daniel answered on his cell while driving to the shop and told me to meet him there. I explained I was in from Raleigh, etc, he prioritized my car, and had it finished by end of day, totally unheard of. I figured I would be stranded without a car for at least 2 days, but Daniel didnt let that happen. Thanks so much for the awesome job, my AC is working perfectly again!!

Su
Review №12

Professional, courteous, fast and thorough. I will definitely recommend this shop to friends and family!

Ri
Review №13

Ive used Mastertech for about 10 years now, on a variety of (mostly import) cars - they have always been professional, honest & up-front w. their diagnostics, estimates & service. Not the cheapest, but not outrageous - I appreciate their honesty, knowledge & high level of customer service. These guys have earned my trust - highly recommended.

Jo
Review №14

Great service, exceptional work they are my go to mechanic if I want it done right. They also stand by their work. You cant go wrong letting them work on your vehicle. There are no hidden costs. They are quick and efficient and will get you on the road in a hurry!

Jo
Review №15

Honest and reliable service, these guys are great. They will even show you how/where a part is broken are incredibly honest. Thank you guys I will keep coming back and recommending y’all!

In
Review №16

Honest, trustworthy mechanics. We have brought our cars here for years.

Ch
Review №17

I highly recommend Mastertech. They are honest, reliable and fair with their prices. It gives me such peace of mind knowing I have dependable people working on my car! Brandon has been a life saver for me numerous times. So grateful for the crew at Mastertech!!! Thanks so much!!!

Ph
Review №18

Craig did a great job of explaining what was wrong and all the cost involved. He made recommendations based on the age of my car and my situation. The cost was fair, the service fast I was over all, very happy. Will use them again for service in the future!

Ka
Review №19

This team is the best, Ive learned so much by bringing our vehicles in. Thats a sign of a great shop. They have passion about what they are doing and care that its done right. I have never felt as Ive been treated unfairly price wise or in general. Highly Recommend!

Am
Review №20

The first time that my fiance car was taken there in February to have them fix a computer issue that he was having the had his car for over a month. We got the car back and then started experiencing the same issue. There is a lifetime guarantee on the computer so we had the car towed to the shop on 05/31. We were told that it would be about 2 weeks before they would be able to look at it because they were so busy which what could we do. After about a month and a half passes by I called to check on the car and was advised that they were just now being able to look at the car and they would be in contact with where they purchased the computer and they would have to send it back to them. Time goes on and on and on. Meanwhile I am the only one who is calling and checking on the car there is no contact made from them unless I call them first.I ask Craig to send me the emails from the place where they has to send the computer back to.In the messages from back and forth Craig advised the people they got the computer from that they were tired of dealing with this issue and they just wanted to issue a refund. So I talk to someone who works at a different shop to get some advise. I also call and ask questions to see what is going on. One of the questions that I ask were how many miles were currently on the car and he advises me that there are 157,214 on the car. months go by and by this time when I call I get no answer or no call back I have made 3 trips to the shop on my lunch break so they had to talk to me.Finally after the last trip in talking to Kurt, Craig calls me the next Monday to say that they are not going to be able to fix the car that they are going to issue and refund and I can come and get the car which it is now the 3 rd week in September. Do the math how long they had the car. So I go to pick up the car Craig advises me that they drove the car around today and drove it to the gas station which is more than a mile or so down the road and put $10 worth of gas in the car. I get in the car start it and look at the mileage. The car still has 157,214 miles on the car which means they have not done anything to the car havent been testing it and driving it around like they claim they have told so many lies it is ridiculous.Kurt is on vacation every other week i have no clue how this shop is still open. If they didnt want to work on the car or stand by the warranty they should have said that months ago instead of fabricating all the lies they have told! I would never recommend this place to anyone. As a matter a fact a lady I know went to get a second opinion where her oil pan was leaking on her car and they told her that 2 other things were wrong and was going to charge her a higher price to do cheaper work than the other shop and charged her 85.00 for a diagnosis that was completely wrong when she went back to the other shop they lifted her car up and showed her where it was not leaking the other 2 places and where the issue was coming from. Please close your doors and stop taking on jobs that you can not do!

Sh
Review №21

Mastertech is one of the few places in Greenville that has exceptional service! Their honesty in assessing the vehicles problem and being detailed and knowledgeable! Grateful for their customer service too! Ill be back when my vehicle needs fixed!

Em
Review №22

Mastertech always goes above and beyond. The staff is kind, geniune, and knows what they are doing. They will take care of you and your vehicle for a great price. I would highly recommend them to anyone looking for an excellent mechanic.

Gr
Review №23

You can not find a better place to have your vehicle serviced and cared for. Top quality service in every way. Friendly, fair, honest. Never go any where else.

Da
Review №24

Honest and knowledgeable mechanics. Reasonably priced and ready to make it right. I have been very satisfied with their work for several years.

Ro
Review №25

Quick in and out

Au
Review №26

These guys are the best around. No one knows about the automotive industry more than the owner Kurt. I recommend them to all my friends and family. Also theyre honest which is hard to find in this industry.

M.
Review №27

They are always honest with their pricing and very thorough with the work they do.

Al
Review №28

These guys earned my business. Honest and reasonable. Explain things well. Im a detail and a big picture guy, and want to understand things. They were very responsive with all my questions. Better yet, they took great care of my car, and it wasnt simple stuff (eg, pulled the motor to replace rear main seal). Seem very quality conscious. Nothing more I can ask for, except being closer to my house.

Th
Review №29

Weve been in Greenville for five years and trying to find a place I can trust to take my five cars has been difficult, until now. Craig is the best at handling our concerns and getting us the best price. We have been blessed to find them and I highly recommend Mastertech!

An
Review №30

They have had my vehicle for 3 weeks now and continue to come up with new things wrong. I dont know if its a lack of experience or they are just lazy and trying to do the easy fixes but this is getting out of hand. I had taken one of my previous vehicles to them and it took 3 different visits for them to finally actually fix the problem. They first time I took said vehicle in, the fog lights were missing when I got it back and they mysteriously knew nothing about it. Would not recommend. Find someone else.

ge
Review №31

Front shocks installed y my truckWork done on timeCost as quoted

An
Review №32

Absolutely amazing service! My car broke down and I was able to get my car in the shop and fixed in a few hours. Jason was a sweetheart, and they were nice enough to bring me to and from the shop. I had just moved to the area and did not know any mechanics or anyone to refer me anywhere, but I am glad I found a good place so close to home. I would recommend this place to anyone. It was zero hassle, and Ill be able to get to work tomorrow :)

Jo
Review №33

Used to be the best mechanic shop in Greenville IMO, but now, not so much. Dont get me wrong, Kurt knows his stuff and is an outstanding mechanic, however, once you start hiring employees and not doing the work yourself then things get overlooked. Not only do you pay a premium now, but customer service isnt very good at all. I had to call several times to check on my vehicle AFTER the time when they said they would call me. Bottom line is that the job will get done, but it will cost a good bit and you may have to stay on top of them.

Be
Review №34

These guys care about safety and doing whats right. Knowledgeable and helpful. They will get you fixed up and not break your piggy bank.

Im
Review №35

Weve been going here 15 plus years. Excellent service and knowledgeable staff and technicians.

MK
Review №36

Great guys. Great honest work

Be
Review №37

The guys at Mastertech do good work and get it done fast. They are very competitively priced, and guarantee their work.

Jo
Review №38

These guys are the best, they can fix anything. They will always right a wrong as well. Recommend to anyone.

Re
Review №39

They are the greatest!!!

Be
Review №40

I took my car to get a diagnostic and once I got it back they left parts unscrewed and laying all over my engine I was very displeased with my experience. The man behind the desk was really nice though and was very helpful

Ch
Review №41

Great place to get your vehicle serviced. Very knowledgeable staff.

P
Review №42

Have used this company for about 12 years. They have always been great.

F
Review №43

Good folks to work with. Nice clean shop.

WV
Review №44

Bottom line HONEST MECHANICS. Good work, fair prices & honesty.

Ju
Review №45

They will treat you right. Prices are competitive.

Ro
Review №46

Took my car in because I thought the noise was coming from a wheel bearing/axle. They spent all day trying to determine the problem and when the found it, it turned out to be the transmission. I decided to forgo transmission service at this time and they only charged $75 to find out the problem. Very reasonable for keeping my car over a day trying to find out the cause. They were deliberate in their investigation to try to determine the problem making sure they did not miss anything. Office person can be a little witty. I gave him my home phone number when I took the car in but he lost the number and the only number he had on file was my wifes cell phone and she cannot talk on it while at work. She called me while at lunch to let me know they called sometime earlier today.

Fr
Review №47

Great ! Had windshield wiper problems. Fixed in short order.

Da
Review №48

Very professional guys.

Mi
Review №49

They knew their stuff and the prices were reasonable.

St
Review №50

Very professional and trustworthy

Ro
Review №51

Good work

Bo
Review №52

Called for a quote. Was hung up on twice. Guess Ill take my business elsewhere.

As
Review №53

Great customer service!

Mi
Review №54

Absolutely the best

Ra
Review №55

Trustworthy and reasonable

Er
Review №56

Office guy: inefficient and forgetfulShop guys: quick and accurate workPrice: ouch

Information
4 Photos
56 Comments
4.3 Rating
  • Address:3301 Rutherford Rd, Taylors, SC 29687, United States
  • Site:https://www.mastertech-automotive.com/
  • Phone:+1 864-292-9010
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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