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Sleep Outfitters
1976 N Bechtle Ave, Springfield, OH 45504, United States
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Sleep Outfitters
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Mi
Review №1

Derek was very helpful and patient with us. We tried many different mattresses to check for the firmness we liked. He was very professional and did not push for us to purchase the most expensive brand. He sat down with us and created an individual profile based upon on needs. Based on the outcome of the profile we each found one that suited us.

Br
Review №2

We planned on an entire evening of mattress shopping, but Derek at sleep outfitters set us up with the perfect mattress well below our budget. This place is awesome! I highly recommend making Sleep Outfitters your first and only stop while mattress shopping!

Co
Review №3

We expected to spend a whole day in search of a new mattress, with Sleep Outfitters being the 1st stop. We were greeted by Eli who asked a few questions and directed us to exactly what we were looking for. Eli was very courteous, friendly and helped us purchase exactly what we needed. Thank you Eli! One store and done within an hour. 100% happy campers!

Ca
Review №4

I had a very awesome experience when visiting for the first time. The associate Eli was very pleasant and knowledgeable about what we looking for at the time of our visit. I would definitely recommend checking them out when inquiring about a new mattress. Cant wait to sleep on my new mattress! Thank you Eli for all of your help with purchasing my first ever new mattress!

Ma
Review №5

Fantastic assistance provided by Eli and Derek. Came in with my parents for two new mattresses. These two gentlemen gave us clear descriptions for every mattress we looked at. I highly recommend shopping here! We had zero confusion with this experience. Thanks so much for the help!

Ma
Review №6

Derek Gullet was very helpful and informative in assisting me on the type of bed that may work best for me. He was not pushy and stayed within my orice range! Very pleased with his service.

Ja
Review №7

Eli was very helpful! We took our time finding a mattress that fit both of our required comfort levels, pillows to match! Very clean and budget friendly. Really happy to have a new mattress to sleep on!

Je
Review №8

Awesome customer service from Eli!!!Very knowledgeable and patient with us.Definitely recommend you see them for your bedding needs!!!

Kn
Review №9

Derek was an absolute blessing. He helped my son find the perfect bed.

Tr
Review №10

Our experience at Sleep Outfitters was way beyond our expectations. Eli was absolutely wonderful in helping with our purchase. His knowledge and kindness was very impressive. Prices were unbeatable with fantastic warranties on their products. Delivery was fantastic...guys were most polite and very respectful of our home and property...in and out within 30 minutes. Would recommend Sleep Outfitters to anyone looking for a better sleep experience.

K
Review №11

I had an excellent experience at Sleep Outfitters. Derek did and amazing job and I would definitely recommend sleep outfitters to anyone looking for a new mattress.

ky
Review №12

Great service and fantastic quality!! I would 100% tell people to go here! Go in and ask for derek, he was super helpful and got us the best price!

al
Review №13

Derek G. Did a great job, he priced matched our mattress and saved us a good amount of money. We also got some really nice pillows for a great price. I would highly recommend this location. He was easy to talk to and had great customer service.

Jo
Review №14

Very comfortable purchase. Not pushy like other sales. Derek was very friendly. Recommend to anyone.

Li
Review №15

Derek Gullett Was absolutely amazing in helping me make my first ever mattress/bed purchase. Helped me find the one best for me! I would absolutely recommend anyone who is looking for a new bed to go to sleep outfitters. Beyond amazing and friendly customer service and a ton of information.

Ry
Review №16

I had a great experience at this store. The salesperson was helpful, not at all pushy, and lowered the price even further than the one discussed earlier. I would certainly recommend this store to others.

be
Review №17

When we entered the store we were greeted by Derek. He was extremely helpful with helping us get the perfect bed. Every detail was just as promised. The guys that delivered our bed were very polite and respectful. I will recommend Sleep Outfitters to anyone looking for a bed.....

Li
Review №18

Our buying experience at Sleep Outfitters in Springfield was awesome! Derek was incredible to work with and he was very knowledgeable. He got us matched with a mattress that met all our needs in a very short amount of time, after we had been shopping for a while! Cant wait to try it out!

So
Review №19

Eli and Derek were exceptionally knowledgeable and professional and made our Tempurpedic mattress purchase a pleasant experience. Best place in Springfield, Clark County to buy bedding!

Vi
Review №20

Store Mgr., Derek, was polite & helpful. Check out was quick & easy& delivery promised in reasonable time frame.

Cr
Review №21

We had a great buying experience with Derek from the Springfield store. He was very knowledgeable and friendly. Would recommend shopping here to family and friends.

Ko
Review №22

Eli at the Springfield store was great! Quick, efficient, and kept the store super clean and sanitized amidst the pandemic. Even helped me load my truck and strap everything down. Thanks!

Ta
Review №23

We just purchased a mattress tonight. Our salesman Eli at the Springfield store on Becthle was great. He was very knowledgeable and had us try out several different beds. Thanks for all your help and I can’t wait to get our new bed.

Br
Review №24

Derek Gullett is the best sales guy at this store! He made shopping for a bed the best experience and Im very satisfied with the service he gave me. Will recommed to friends if they shop for a bed.

Ca
Review №25

The guy was very polite! Got a message into a mattress quickly. He worked hard on getting the beds fore! Recmend this place to the fullest!

Me
Review №26

Id like to thank Derek Gullett for his help with my getting my new mattress set. I came in like a whirlwind, and he was very patient, kind and overall helpful! Its nice to come across someone who actually wants to help you. Thank you, again. Melissa

Je
Review №27

Good experience. Derek was very informative and helpful.

Li
Review №28

Eli was extremely helpful and informative! Fast delivery! Very pleased!

Ja
Review №29

Eli is a gorgeous man! 10 out of 10!

Br
Review №30

Hey folks, Bryan was AWESOME! He hooked us up with the best mattress, worked with us and our budget, his customer service skills were excellent and he was incredibly kind, patient and understanding. If anyone is in the market for a mattress please go to Sleep Outfitters and ask for Bryan!

Me
Review №31

Derek Gullett spent several hours last week arranging an exchange of 4 mattresses for us. We made the mistake of purchasing twin not twin XL sizes and needed to exchange all 4 mattresses. He made multiple phone calls in his region and outside of his region to remedy our problem. The entire time he spoke with me he was calm, professional and really tried to make “good” our mistake. We have purchased from Sleep Outfitters in the past and will continue to go to Sleep Outfitters in the future.

Ha
Review №32

Went in to get pricing on a new bed and Rich helped me make my decision and I’m very pleased with results. They have layaway and financial plans that work with my payday schedule and everything. HIGHLY RECOMMEND!

Ba
Review №33

Absolutely the most amazing experience. I spoke with Jim the District Manager and he had me all set up when I came in. Brian met us with full knowledge of our needs and made our purchase absolutely the best mattress purchase we have ever made! Highly recommend and will be back!

Ch
Review №34

Rich was excellent. Called in with questions, arrived 2 hours later walked out with queen and frame. Customer service was fantastic. 👏🏼👏🏼Update: had delivery set up between 10 am and 12 day after purchase. 9:57 am received call completely set up and out by 10:45.

Ja
Review №35

Aaron Moore was great. Talked with me about what would be best for what I needed. Very polite and courteous. I would come back and I will recommend sleep for outfitters to anyone. Thanks again Aaron for your kindness

Na
Review №36

Great customer care and very helpful! Would highly seeing Derek Gullett as he took his time to make sure I got the right mattress.

Li
Review №37

Wonderful service! Got helped immediately and very informative. Cant wait to enjoy my comfortable bed!

Si
Review №38

Very good experience, salesman was extremely helpful and friendly.

La
Review №39

Great customer service. Derek was very helpful and got us exactly what we needed! We will be a return customer for sure.

Su
Review №40

Great deals, much better than local competitors. Delivery was the NEXT day which was amazing. Aaron, the store manager, was very helpful and made sure we got the best price that we were satisfied with. Would highly recommend them!

Me
Review №41

One stop for all our needs for our daughter (4). Aaron was so sweet, helpful and was able to help us get the best mattress for our medical needs. If I could give more than 5 stars I would. 100% happy family on our purchase. Thank you Aaron!

An
Review №42

Great place to get a mattress. Very reasonable. Derrick was a great help. Thanks!

Af
Review №43

Brian was the coolest! Took great care of me and found exactly what I was looking for! This place was amazing. Thanks!!!

Br
Review №44

Derek was very nice and considerate. Really helped me out when I needed it highly recommend

Te
Review №45

Derek gave us great service!

Ki
Review №46

I had a great experience! They were very helpful and I was able to find a mattress perfect for me.

Pa
Review №47

Work with Aaron and Zack they were wonderful. Definitely knew their stuff. Helped us get the prefect mattress set. Great price and great service.

Am
Review №48

I just bought a dual breeze cool pillow from Arron at the Springfield Ohio location. The pillow is a discontinued item he still took the time to tell me about the warranty I have on it and the fact I have a warranty for it is amazing. I have also have to say the values, knowledge, and patience of the employees at the store is amazing and the one by the Dayton mall. When I buy my bed and any in the future it will be from them the customer service is outstanding and the warranties that the have just can’t be beat. They have a life long customer and I will refer anyone I know to purchase from them.

Ja
Review №49

Eli was fantastic! Very friendly. He did not stop with our search for the perfect mattress until we were satisfied.

Ni
Review №50

Eli was great and helped us pick out the exact mattress we wanted/needed!!!!

Ma
Review №51

Bryan Morgan was very helpful and really nice with helping us select the right mattress!

De
Review №52

Aaron was not a pushy salesperson. We took our time in the store. Came back the next day after visiting a couple more stores. He worked out a deal that me and my wife were happy about. He makes you feel comfortable.

La
Review №53

Bryan at Sleep Outfitters in Springfield OH was very helpful in helping us find the perfect mattress! #letsgetsomesleep

Ma
Review №54

Purchased a mattress and boxspring today from Aaron Moore. Very knowledgeable of all mattresses and what would work best for my daughter who is a stomach sleeper. One of the most painless purchases I’ve had in some time. Thanks so much.

Ch
Review №55

I had a great experience here. Our sales associate Aaron, was really great , very patient and extremely knowledgeable. He really went above and beyond to find the things I was looking for. I would most definitely recommend Sleep Outfitters to anyone.

Da
Review №56

Excellent experience, appreciated the low pressure environment focused on my needs, the comfort, and price i was looking for.Id recommend stopping by here to anyone looking for a new mattress, from basic models to super luxurious .. A+

Da
Review №57

Aaron is an incredible salesperson; hes knowledgeable, patient, and not pushy. We looked one weekend and purchased the next Saturday. On the following Monday, our bed was delivered and set up without issue. Absolutely no complaints!

Bi
Review №58

Aaron was great to deal with and did an excellent job in presenting the vast variety of options to choose from. He was very helpful and knowledgeable about his products. I never felt pressured towards anything. Overall, a great place to visit and awesome experience.

Co
Review №59

Fast and helpful

Ro
Review №60

We walked in with a definite idea of our needs for a new mattress and a realistic budget. The salesman, Eric, was very knowledgeable and took time to understand our concerns. He recommended two mattresses for comparison and we settled on one that was higher quality than we expected but still within our budget. Eric was more concerned about service to us than about pushing for a sale, which we appreciated. We highly recommend Sleep Outfitters and we will definitely buy from them again.

Em
Review №61

Aaron was very personable, helpful, patient, and thorough with the details of our purchase.

Kr
Review №62

Alex was my sales person. He was great! He was extremely knowledgeable about all of the products that were in the store. He was not high pressure sales which I appreciated. I shopped around and ended up back at the store purchasing my mattress from him. I can’t wait to get my new mattress! Thank you Alex!

Je
Review №63

Needed a mattress, Aaron Moore, the manager, had what I needed, and was in and out in no time at all! Wonderful experience!

Ke
Review №64

Eli was knowledgeable and very helpful.

Sa
Review №65

Aaron was very helpful and over all a good guy.. didnt push to buy what we didnt want and or try to sell is things we didnt want.. he is wonderful and a good sense of humor 😉

Li
Review №66

If you need a mattress. .. you need Aaron! ! Thank you for a great bed and listening to our needs! He made this easy and economical!

Am
Review №67

Recieved amazing service and would recommend anyone to shop there. Thank you Aaron and Zach!

JR
Review №68

When my bed was delivered, my bed frame was knicked pretty bed. Also, box springs was tore in several areas. They replaced, but mattress is defective. They are trying to make good on mattress, but nothing yet. I was supposed to get a call on cooling gel mattress cover...have received no call.

Jo
Review №69

Sales manager did a great job for us. He was patient and filled with expertise.

Du
Review №70

The sales associate was very helpful and nice. We were given a very good deal on our bed as well. We paid off the bed and set up delivery. They could not get us in for delivery until a week later. That was not to bad. The worst part of this experience was taking a day off for delivery and then finding out that the Manager changed the delivery date without calling us. after waiting a week now we have to wait another two weeks for a product we have paid for in full.

Ga
Review №71

These guys really know their product! Very knowledgeable and friendly, great to work with!!

A.
Review №72

I started with a Sleep Number bed and quickly found that I did NOT like it, so I went to Sleep Outfitters, looking at their Tempurpedic beds. Lou and Alex at Sleep Outfitters in Springfield were very helpful, and were even successful in upselling me into a larger size bed than I had previously been shopping for. I absolutely love this bed and can only report an excellent experience with the store personnel AND the company.

Ma
Review №73

Arron was polite and very helpful we will be back thank you.

Am
Review №74

I liked my bed, but the salespeople were pushy. Also, they finance with Wells Fargo which is an absolute nightmare to deal with. If youre going to buy, use cash or go somewhere else.

Kr
Review №75

Dont put on your window that youre open until 830 if infact you arent!! I drove all the way here because people told me it was a great place.. yet here I am sitting in a parking lot because you guys arent open like your door says!! Just ridiculous and a waster of my time now!

ja
Review №76

Sales lady Lou was great. Can’t wait to get my bed thank you

br
Review №77

They have comfortable mattress and at a good price

Er
Review №78

Every time I try to go into this store it’s closed. Says they should be open until 7pm yet at 6pm the door are locked with lights off. I’ve knocked and knocked and nothing. Poor service and I’ll be shopping at Mattress Firm.

Mi
Review №79

Alex was very knowledgeable an No pressure,great experience!!!

Ni
Review №80

Awesome!! Totally happy!

Information
19 Photos
80 Comments
4.6 Rating
  • Address:1976 N Bechtle Ave, Springfield, OH 45504, United States
  • Site:https://www.sleepoutfitters.com/oh-springfield-12-1X-Springfield
  • Phone:+1 937-342-9855
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
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