These are the nicest, most helpful people.We’ve been in probably 4 times and every time is great customer service. I was just in and my baby started fussing, they offered to carry my things to the car so I could nurse the baby. He even started my car for me and set the air conditioning on. Totally above and beyond!

This place can test your water and sell you chemicals. I asked for help as a new pool owner and was treated very rudely. I was told to go somewhere else by the older guys working in the shop. I would recommend looking elsewhere if you need any help beyond buying chemicals.

Fantastic knowledge about everything pools! Friendly and professional!

Love this business!!!! Best customer service you could ask for!!! #1 hands down!!

Although I am still in the early stages of working with M & M Pools/Spas, I was very impressed with their willingness to listen to my issues and desired result. They understood that I had some additional concerns that I needed addressed and they spoke amongst themselves in their own areas of expertise and came up with a proposed solution. Then they did something truly exceptional in the pool business. They said they would have someone stop by and look at the job while out my way. They are very busy and to take the time to get it right for me is time not making money. That was good to hear, business the old fashioned way.I hope I am able to say it all went well at the end too.

We have been VERY happy with the products and service from M&M pools. The staff is very helpful with how to care for your hottub. The last time we bought chemicals my daughter wanted some candy and I didnt have cash on me. The employee literally gave her his own money so she could get a gumball. We have quick and reliable service of our hottub as well.

Was there at about 4:15 on July 3rd and they opened to me even though they were closed to test my pool water and answer my their questions about my algae problem thanks to them for their thoughtfulness and time hope they have a nice 4th of July

Great service found what I needed when nobody else in town could!

Great business. Friendly staff and they even carry the products to your car.

Best pool place in town!

Very friendly and helpful staff!

Best in Sangamon Co.

M&M pools was very helpfull.

Everything you need