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American Pool & Spa
3237 E Sunshine St A, Springfield, MO 65804, United States
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American Pool & Spa

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Ty
Review №1

Newer Pool Owner with a relatively large pool. Tony and Aaron have been great to work with over the last two years. They have been patient and helpful answering so many questions. Would highly recommend them if you need any pool work done or guidance on what you have. They also sell a great line of Spas very pleased with all the services I have received.

Ch
Review №2

Beware!!! Will overcharge you on an hourly rate and not tell you! Did half the work, I had to do the work they left behind. Didnt put tarp away.Forgot supplies, had to come back again the following day, didnt know how to work the pool pump, said they were going to vacuum and did maybe 15 min worth while I watched. I had to do the rest. Called Tony to fix several times. Tony decided to pass it off to his employees since he didnt want to deal with it. Gave him a week to call. He didnt. Nothing fixed. Billed $450 for 45 minutes of half done work. Will dispute with credit card company. First time customer and making everyone aware of the sloppy work that Tony and American Pool and Spa will do. Bright note- Ray knew her stuff and took the call when Tony didnt man up. Bravo for stepping up when your boss wont.

Je
Review №3

This company has provided service for our pool at Emerald Park and it is outstanding. from their knowledge and pride in their work, all around is top notch. if your looking for a company to look after your pool, look no further.

Cl
Review №4

Very helpful staff, all of questions answered. Will be back for all my hot tub needs. Thank you

An
Review №5

Prompt and nice!!! Kinda pricey but customer service was excellent!!

Ca
Review №6

These guys are awesome! Best price in town. They are very knowledgeable about their products and very professional. They rearranged their schedule and fit into it delivering our hot tub at the last minute because rain was coming and it would delay our delivery. We highly recommend them. Thanks for taking care of our hot tub needs!

Su
Review №7

They are so helpful I always enjoy going there.

Dr
Review №8

American Pool & Spa what can I not say?? This company is top notch, My wife and I purchased a Marquis spa, as well as a exercise swim spa from them and enjoy them both very much, and they open and close our pool every year for us, delivery was perfect and the aftercare has been great, Aaron and Company have answered any questions that we have had come up, and any water / chemical issues they have taken care of by coming out to our house or we just bring them a water sample and they set us up with what we need right in the showroom!!If your shopping for a Hot Tube these are your go to guys for purchase of some really nice Spas and Hot Tubes, Exercise Spas, accessories, and chemicals with year around help and aftercare!!Thanks to Tony and Aaron & Company for taking good care of our pool and spas and all of the questions we smothered you with over the last couple of years.Sincerely,Dean & Melinda Martin

Hi
Review №9

A friend of ours recommended that we purchase a Marquis Spa American Pool & Spa. My husband and I shopped American Pool & Spa first and got a great demo from Aaron. He explained everything and more about the different spa options. We basically had the one we wanted picked out but we are researchers. On our way home we stopped by 2 other local places. Immediately at the other spa places, we realized there was no comparison in town. We called Aaron back and purchased the first Marquis Spa he showed us. The quality, the professionalism, the expertise, and the American Made Product was what sold us. They delivered it quickly and we fell in love with our purchase. 4 months later I started to do the required maintenance and I had questions. Aaron continued to help me with the maintenance and my questions. THANK YOU American Pool & Spa! We love our Marquis Vector 21~ Thanks for going above and beyond!

Wi
Review №10

Aaron and his team have been authentic and honest in following through quickly to repair a minor issue with our new hot tub. Working with them has been a positive experience and the spa has been amazing as well!

Tr
Review №11

I love working with this company. I would definitely recommend them to anyone. They are very professional and take all your questions and concerns very serious. I also love the fact there Spas are American made. If you are thinking of a Swim Spa or new pool I would highly recommend them.

pa
Review №12

A great place to buy a spa. And get your supplies to maintain it..

Ch
Review №13

Great customer service! We bought our spa from them and they are always available to help with any questions.

Ke
Review №14

I have had great experience with American Pool and Spa. Being older, they always help me with great information as to how to take care of our pool and spa. Over the years, my cost for keeping the pool and spa in good condition has been lowered with their expert advise.Jerry Parsley

Jo
Review №15

The folks at American Pool and Spa are highly knowledgeable about their products and a wide range of other brands. In my search for more information about buying a hot tub for myself, Aarons help was invaluable. I would happily recommend this business to a friend!

De
Review №16

I have recommended American Pool and Spa to many people. Marquis hot tubs are the best. If I have a question about a product or have a problem, I know I will get an honest answer and the store manager, Aaron, will take care of things.

ch
Review №17

We called in these guys for help and received top notch service quickly. Thumbs up from us for sure. Tony and his staff rock! Thanks

Jo
Review №18

I purchased a spa from American Home and Pool over ten years ago. As the spa has needed maintenance, American Pool and Spa has always been most helpful in explaining what to check and what I could repair myself. They have saved me hundreds of dollars over the years by providing excellent customer service. When it come time to replace my spa, my first stop will be American Pool and Spa.

Cu
Review №19

We bought a Marquis hot tub in June and have absolutely loved it. Thanks to Aaron and everyone at American Pool & Spa for your great customer service and support!

Do
Review №20

Great people! got my parents set up for the summer with the hot tub, if you need anything pool related, i suggest them!

Ro
Review №21

Aaron and his staff helped me buy a hottub that was perfect for me and their level of customer service is second to none! I knew nothing of owning a Jacuzzi before and now I feel like I am an expert. Thanks for being the awesome in hottubs. I have a current quote on a pool as well and they have been great again at educating me in that area as well!!! thanks guys!

Ch
Review №22

Great experience even after the sale.

Jo
Review №23

Incredibly helpful, friendly, experts in their trade, and 100% local! Highly recommend!

Le
Review №24

An excellent company with hard working folks.

Br
Review №25

That young lady named Raeanna is so polite and helpful ....

Ya
Review №26

Very nice shop and service!

De
Review №27

During the pool opening, the technicians failed to put in the jets, the skimmer basket or the the chemicals. This was even after I had paid for a new pump (which they told me I needed ... Now questioning that, since I was not there when they checked it). The service was poor all the way around, in the office, in the field, and over the phone. I would never recommend this place to anyone.

Information
47 Photos
27 Comments
4.7 Rating
  • Address:3237 E Sunshine St A, Springfield, MO 65804, United States
  • Site:http://www.myamericanpool.com/
  • Phone:+1 417-887-0577
Categories
  • Hot tub store
  • Swimming pool repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:10AM–2PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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