I get all my cats, etc. from Springfield Ford in Springfield. They are the best.

I went to this location for a coolant leak fix last year and after a couple days at their shop, they told me they had found and fixed the problem. Recently, I have had the same issue reappear and I went in and they fixed it again, allegedly.It is leaking again now, but I wont be going back. I have very low confidence in this locations service. Youd be better off honestly going to the one in the city. Also, I have found some of the people working the desk there to be somewhat passive aggressive in their tone when they speak to you. Not my fault you work there.

There is nothing quick about it! I scheduled an appointment on line and arrived 1/2 hour before the appointment(11:30).Was told they had to see if they had the brakes I needed and would get back to me. (Arent brakes typically available in an auto shop???).An hour after that they came back to say the brakes were ordered and would be there soon. An hour after that they informed me they just arrived and would take another hour to put them on the car.As of this post, Im still waiting and there have been no more updates. Must be due to the look of displeasure on my face!!!!!

Very helpful staff and quick service.

Everyone was so gracious and accommodating.

Very Nice Customer Service and makes sure your satisfied.

I went there for another reason, not oil change. When you enter, they have so many people standing around, but they each wait one another to great you, that was little weird.

Everyone is very friendly, and they are good with repairing vehicle.

So far so good.Sabrina has been very helpful over the phone and i appreciate her great customer service!

Vert helpful staff and they have ford brand fluids like motorcraft orange coolant, about $17 for a gallon, not only is it nearby but its also cheaper than buying it online. They had me in and out real quick.

Good service

Had to take it there my truck for a recall got dont fast nice problem done

Great service