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Dunks Performance
222 28th St, Springfield, OR 97477, United States
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Dunks Performance
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Jo
Review №1

We were lucky to find Dunks Performance, first, this is our first 4x4 and second, the respect and straight up discussion of what was involved. I have built race cars and award winning hot rods, it was a pleasure talking with a shop who knew what they were talking about. Highly recommend Dunks Performance.

Sa
Review №2

Great work performed by a Great Team of people! Jeep turned out awesome!

sc
Review №3

Very knowledgeable and skilled. I have had all my work done here for suspension lift, ARB locker, ARB bumper and winch for my Tundra. Very happy with their service and work.

Fr
Review №4

Dunks Performance always exceeds expectations! Casey and Mike have been extremely helpful in decision making and research for my Jeep build. They are willing to work with you to help find the best solution for your budget. I have had nothing but great experiences with Dunks and will continue to get service work done there in the future. I highly recommend this shop!

Ra
Review №5

Great service, Really nice gut to work with. Great job!! Casey

si
Review №6

Guys here are absolutely champion ! Fast working and super friendly people ! Loved it :)

Ra
Review №7

I took my 2007 Dodge Ram 2500 there with a number of different problems and they did exceptional work. I have taken that same to truck to other shops in the Springfield area and have had nothing but negative results. You really get what you pay for. And in actuality I should have taken it there to begin with and would have saved money. Thanks to all the guys.

Ch
Review №8

Awesome place to take your baby to get a lift any thing great service!

Mi
Review №9

Great experience. Good labor fees. Would highly recommend

De
Review №10

Quality work and nice people

Al
Review №11

I took my 05 F250 in to get some serious work done to it. This was my first time dealing with this shop and I must say it didn’t disappoint. The staff was friendly and knowledgeable. The repairs done to my truck were done on a timely manner and at a fair price. I will definitely be coming back for any future upgrades or repairs.

Ca
Review №12

They ordered us Weather Tech mats for our car. We love them. Customer Service was great. They have moved to another place. They are now on North 28th St in Springfield.

Pa
Review №13

Wont install customer purchased products Too bad. I had a bunch of money and projects I wanted them to do.

Go
Review №14

Considering the parts shortage that the COVID is causing they have been working hard on customers orders. Good Experience.

Ke
Review №15

Good service had what I needed.

Ji
Review №16

Dunks Performance is the best! Top notch service, great communication, educated staff and timely service as well. Dunks is my first choice for any work on my Jeep and will continue to be that way. I highly recommend Dunks for any of your 4 wheel drive needs.

Ch
Review №17

I came across Dunks while searching for a part online that I had ordered months ago from Quadratec and just found out that it still wouldnt ship until Jan when I need it before Christmas. I called Dunks to see if the part was in-stock. The gentleman that answered the phone said let me get my hands on it and make sure it is here. He came back and said unfortunately he didnt have it but would see what other items he could find for me. He called back shortly after describing a different quality brand that would fit my needs with price and how soon it could ship. Although I didnt purchase this as I had already found the part I was looking for on ebay and ordered it. I very much appreciate the level of service I received from Dunks as it was above and beyond what I have received from anyone else looking for this part or even get updates on my original order from Quadratec. I will definitely look into items I need form Dunks Performance in the future. I appreciate the time and effort!

Ra
Review №18

I called Dunks about some questions on my 4Runner. They price matched amazon, got my parts in 2 days and installed everything in an afternoon. Everything looks great couldn’t be more satisfied 😎

st
Review №19

Great guys, top quality work. Wont take my truck and keep anywhere else!

Ra
Review №20

Great, quality install. - Installed a Rocky Road Outfitters 2.5 Lift with new controls arms on my 2014 Dodge Durango Citadel.They even attempted to help me with tire fitment - though it required a replacement rim solution I seeked out else were.Update: Back to Dunks to ensure suspension is good, had an over torqued bolt that started rattling. Took care of me no issues after.

Ji
Review №21

My husband and I have taken our truck in a few times since moving into the area and really love their service. My dad also uses them and is who recommended them to me. Ive had some bad experiences in desil shops before when my husband wasnt with me but never here. Thanks guys!

Ni
Review №22

Great place, excellent service. Will get all my truck builds done here no better 4x4 or diesel shop

rc
Review №23

I had a persistent problem with my AMP Research power running boards not working all the time on my 2018 RAM. They would work and then not work it was very frustrating for sure. Casey and his team got on it and found the problem involving cracked solder joints in the control module from the factory, and bad diode, they solved the problem. I couldnt be more pleased with Dunks Performance. I will definitely return to them when I need help. Thank You Dunks.

Ge
Review №24

The guys just completed a AFM/DOD delete kit on my 2007 GMC Sierra 1500 With 5.3 LY5 with 165,000 miles on it. Truck runs great now and Eric did a great job bringing all systems front to rear up to date.

Ja
Review №25

They have rebuilt most of the front end of my truck and they did a great job, good service.

Wh
Review №26

Always honest and they do what they say they will do every time.

Au
Review №27

Best place to get parts and fast! I will only come here for parts for now on. Casey was awesome with letting me know when my axle wrap bars where going to be there. Great prices. Great people. Great business.

Ex
Review №28

Dunks is the best...I recently had a horror story with a car dealership where they didnt install my 4 lift kit correctly, even though they were the ones who recommended it. After driving off the lot, I realized something wasnt right, but the dealership started giving me the run around for several weeks. I had finally had enough and called Dunks. I live in Albany so I was trying to stay close to home, my mistake. Casey and Mike were able to diagnose the problem over the phone...something the dealership couldnt do with the Jeep on the rack. I took it down and they resolved the issue, at one point, Casey even met me half way (in Brownsville) so I could provide them with the parts. The customer service and support of Casey and Dunks is beyond the best. If you have a Jeep that you need some work done on...go there! Dont waste time or money anywhere else. This is the second vehicle Ive had that they have worked on and in every case, they are the best.

Ti
Review №29

Took my 4runner here recently to get a lift and new tires and wheels. The guys at the front desk were very knowledgeable and extremely nice. Very happy with the results. 4runner looks amazing now! Definitely recommend Dunks!!

As
Review №30

Casey with Dunks Performance did an exceptional job fixing my 2006 diesel pick up. They got our truck in and fixed in a very timely manner. They were very respectful and honest with us with everything that was wrong with our pick up. We will be taking all of our pick ups there for future services.

jj
Review №31

I had a great experience with the guys at Dunks Performance. I was dealing mostly with Casey and Richard, but all the guys there are awesome, great team atmosphere. Everything I was promised was delivered, and they went above and beyond to deliver. Ran into an problem with bent lower shock brackets on the rear, and I feel like this would have been a big issue at some shops. It was no issue here. They fixed it and reinforced it with gussets in about 5 min, and charged a nominal fee to do so. I will be taking my sprinter here for everything in the future. Fair pricing for top quality work. Thanks guys!

91
Review №32

First time I went to Dunks they installed a SCT tuner with an EGS (exhaust gas temperature sensor). They had it done within hours of dropping it off. Needless to say I was extremely satisfied. Next I wanted a remote oil cooler installed. Dropped the truck off and 20 minutes later they called and said the tech that was going to work on the truck called in sick and the truck would not be ready that day. I asked if it would be ready the following day, they said depends on if the tech comes in. I said well I guess I want my deposit back and I would be down to pick up the truck ASAP. The person on the phone had the owner talk to me and they said for sure the truck would be done by the next day. Great and even greater is they got it done that day. Now for the rest of the story, I wanted them to put a larger tank in and they had me pay for the tank and they ordered it. When it came in they set up an appointment on a Wednesday at 9 am. Dropped the truck off and Ubered back home. Did not hear form them all day. Called around 3-4pm and was told they just started on it and it would not be done till the next day. I thought no worries. Next day got a call at around 3pm stating they did not order a few parts that are needed to install the tank and it would be the next Tuesday before the parts got there. I am understandable upset and asked them why they did not know they needed these parts as it is stated on the manufactures website that these parts are needed to install in my truck they just said they didnt. There was a few other things I wanted to them to work on and they had to take something apart to make sure what part was needed. They said it was a lot more then they thought and asked why I was having them replace the part. I said because you said it needed to be replaced in an inspection. Guy on the phone said he would talk to the tech and see. At this point I am losing all confidence in them. I say dont do any work besides the tank. The following Tuesday I get a call at 5:20 that the truck is done and passed the test drive and inspection. Great Uber down there and they start to get the bill ready and ask me to make sure to keep an eye on the gauge to make sure it shows the correct level. Sure will do, just need to pay them. I was quoted around $400 for labor to install the tank and there were a few parts they had to order that were not quoted. Well guess what they charged me to take the line off to see what part was needed that really did not have to be replaced. I said that is BS (or some colorful expletives). Im getting upset, they then start to argue with me about the circumstances around the charge, I said I didnt care and would pay even though I didnt like it. He continues to justify the charge after I said I didnt care and just take my money. I use some not so nice words and hand the card over. Sing the receipt and the card slip and apologize for calling him a name, he says dont worry about it. I go to fill the new tank up and after around 30 gallons it start to leak bad. I shut off the fuel pump and immediately call the shop. No answer its 6:01 and they close at 6. Okay thats fine will call them in the morning. Get home and look at the tank it is leaking from the seem that connect the top of the tank to the bottom. I then try and call the manufacture but they are closed. I start to look at the receipt from Dunks and see that they put a line in it stating that due to my attitude they will not honor any warranties. I understand I was a d!ck but I think I had good reason to be upset, probably should not have called them names, it was in the heat of the moment. I am not saying not to go there just sharing my experiences.

Jo
Review №33

Great service. Awesome guys to work with. I would recommend anyone here for there vehicle needs.

Ki
Review №34

Thank you Mike and Casey and the rest of the guys for always doing a great job, providing quality service, and always getting my ‘98 Dodge diesel Cummins back on the road! It was my work truck, and for the last three years my only truck, and it was absolutely imperative to keep it running in order to run my farrier business. Dunks Performance was always able to make it a priority and get me back to work as soon as possible. I’ve referred many of my friends over the years and will continue to do so. I really appreciate the excellent service and quality care from the guys at Dunks Performance!

Ke
Review №35

Ive been doing business with drunks performance for the past two years and they are always very informative good prices and always very friendly

Mi
Review №36

I needed oil change with high end synthetic oil which they are the only ones with Amsoil products

Re
Review №37

These guys are just the best. Great guaranteed work. Very friendly and they follow up with you to make sure everything is running well.

De
Review №38

Recently had my shocks replaced by Dunks, very impressed by their great quality work and they were able to squeeze me in and work on my truck with short notice, I was really in a bind and they helped me out a lot. Fair prices and great customer service appreciate how they kept me cut in on what they were doing as well.

An
Review №39

Seemed like a well out together shop. Had to cancel an appointment due to family emergency but the installation I needed seemed to be straight forward and they knew exactly what I was was needing. Will be going back again for my 4x4 needs.

Bo
Review №40

Awesome people. Great technicians and always communicate very well. I would reccomend without hesitation.

Bo
Review №41

Awesome crew. They know what they are doing and are easy to work with. I will be taking my vehicles to them from now on.

Ca
Review №42

Had read good reviews online about these guys but when I called them for an estimate on some work I needed done I was very disappointed. Felt as if I didnt matter, I had to call them over and over just to even try and get a bid, which I never received. Not impressed!

Jo
Review №43

Stopped in to get some information and pricing on some work I wanted done to my truck just felt like I wasnt important and I was putting them out... not sure if I caught them on a bad day... But just didnt feel good about it.

Tr
Review №44

Fair pricing. Honest about everything. Quality work. Highly recommend.

Mo
Review №45

The place to go to for your performance partsGreat customer service and lots of knowledge

AM
Review №46

Knowledgeable, honest folks. Know their niche, great value for the money. Trustworthy.

Ty
Review №47

The guys at Dunks do good work and do theyre best to get your rig back to you asap. Whether its a diesel truck or off-road 4x4 they have taken care of us, with both our personal and business rides.

Ni
Review №48

Not only is Dunks super trustworthy and knowlegable, but they also want the best for you and your vehicle. They go above and beyond. I am super happy I went to Dunks for my Jeep build and i’ll definitely be back in the future!

Ni
Review №49

Never have I worked with a harder grouping bunch of folks. Mike got referred to me by anohther friend and he did not disappoint! He had all hands on deck finishing up my truck headed into a Holliday weekend and I could not be happier with the work!

Ga
Review №50

This shop has been very good to me . They have worked on both of our rigs , they are alway fast and thorough .Great people to work with.

St
Review №51

Any time I have a problem, this is the only place I trust to take it to. Its the best work Ive ever had done. Prompt, honest, and great quality. Thank you DunksPerformance!

Ro
Review №52

Been doing business with Dunks for about two years. Mike and his crew are awesome. His mgr Casey goes out of his way to help you out. Thanks to you all.

Sh
Review №53

Great job and very professional at installing new steps on my 2002 Chevy Silverado 1500HD. Next up ARB air locker and re-gear.

Mi
Review №54

Very professional and informative on questions I had. Had a Teraflex 3 inch long arm kit installed on my Jeep Wrangler with th Fox shocks it feels so much smoother and gave me the look I was wanting. Any future upgrades to my Jeep will be done thru Dunks! Great Service!!!!!

Ch
Review №55

They had my truck in and out of there in one day! Would definitely recommend.

Ke
Review №56

Always good customer service, very friendly people!

ro
Review №57

I have taken my 07 gmc sierra 3500hd here several times. They are always professional, courteous and helpful with all my questions and concerns. I will continue to bring my truck there for maintenance and upgrades.

Ro
Review №58

These guys do what they say they are going to do and I enjoy the no bs attitude they have, good place to do business with.

Ke
Review №59

They have aways done a great job at a good price and on time, and very friendly,good at showing you what is wrong if the can and show you your options

We
Review №60

Worst place to get any work done. They might and they might not get to it and they wont finish the job and still charge the full amount. Will never go back. Their more interested in working on their own stuff. I dont mind paying for the job I needed done but took it down twice just so they could finish the job and they couldnt even do that.

wi
Review №61

When I called and explained my problem they gave me a few options on how to fix my 02 duramax. once I decided which option I wanted they quoted

Re
Review №62

Very professional... They want to make sure its right before you pick up your rig. They go out of their way to do the job.

De
Review №63

Top notch service for anything performance.

Ph
Review №64

Great service as always, Thanks!

Ri
Review №65

The only place to go!

Information
11 Photos
65 Comments
4.7 Rating
  • Address:222 28th St, Springfield, OR 97477, United States
  • Site:http://www.dunksperformance.com/
  • Phone:+1 541-726-1006
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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