Awesome place, staff was great. Timing is a big factor for me and they always deliver when needed!Rebecca was great! Helped out in so many ways. Answered all my questions and taught me few things I didnt even know. Very professional, knowledgeable, kept me in the loop if and whenever was neededWill definitely go back and see her again!

This was the nicest, most thorough car shop I’ve ever been in. Fixed my car to the absolute best condition they possibly could have, communicated seamlessly with insurance and had amazing customer service. Couldn’t recommend this place more. Biggest con was the distance from DC.

Everything from start to finish with Lindsay Collision went smoothly. I would highly recommend them to anyone in need of body work and/or paint for your car. Marvin was my Service Rep and he was easy to work with - super responsive - and helped make the whole process painless. Im very happy with the results! P.S. Enterprise car rental is on location at Lindsay so its easy to get a vehicle to drive while yours is being fixed.

Thank you Troy and the team at Lindsay Collision . Youve gone over and above to not jut to fix my car, making it beautiful again, which I think its easy part for your team :) , but you went out of your way making sure my safety is your number one priority is next to none. Thank you for making my experience a positive one and Im looking forward for the next opportunity working with you and your team.

Justin was very professional and communicated well. Although my car took longer than usual because of parts, he informed me of any delays and tried to accommodate me with a rental car extension. Mike and Jeff were extremely helpful when I came to pick up my car. I was pleased with the repairs and recommend Lindsay to others.

I was very upset when my relatively new vehicle was hit while parked in a condo parking lot. Thankfully the team at Lindsay Collision was able to get the damage repaired, kept my insurance company in the loop and my deductible was waived early. I was never asked to pay a dime!Justin was a pleasure to work with, as he was extremely communicative about the repairs throughout the process, answering questions before Id even asked them.

Lindsay Collision is the best for auto repair. Their work is quality and the agent Rebecca provides excellent service. Updates are provided and work is finished when expected. I wouldn’t take my car any other place for repairs. I can’t express the true quality of their work and service. I have NEVER had to return my car due to inefficiency or incomplete work I always thank them for their quality! They check everything and fix hidden damage.

Excellent, absolutely excellent, customer service. Car was done a day early, and perfectly so. They even buffed out extra issue areas and gave me a bottle of touch-up to take home should I have future scratches, etc. 100% satisfied with the work and especially glad their work has a lifetime warranty. Would 100% recommend this place, especially if you have a luxury vehicle that needs careful and detailed attention to detail to make a perfect result (removal of doors and/or chrome settings around windows) and/or metallic finish in the paint.

Justin Davis was an absolute professional. My truck looks better than new. I would recommend him and Lindsay Collision Center to anyone. First rate!

They did an excellent job making my vehicle look like new again.

It was great working with Lindsay Collision and Justin was so helpful during the whole process.

Lindsay was very friendly and helpful! The customer service representative was not pushy and did not make us feel rushed to make decisions. They kept us up to date throughout the process on our vehicles progress and delivered on the expected date.

Professional friendly welcoming and did a GREAT job on my repair. Thanks to Justin and the rest of staff.

This is my third time having to get a vehicle repaired here and “Rebecca” was the best I’ve ever worked with. Everyone here was so kind and informative as well. they let me know the possibilities of anything not going according to plan ahead of time.They all exceeded my expectations.Thanks Rebecca!

Horrible repair facility. They are unethical and untrustworthy. I strongly suggest that you go elsewhere for your repairs. Would not recommend!

Best body shop in town, if they werent they wouldnt be so busy

Great job on my bodywork and repairs. I was extremely pleased with the professional and friendly staff. They were a helpful reference for the lack of service, communication or follow ups from GEICO. I appreciate you stellar customer service and keeping me informed.

Great experience! All areas of repair was efficient and professional. All planned activities explained in plain language. Provided for rental, discussed each planned operation and completed job 3 days early. Finished repairs looked original finish.

Excellent service, professional staff. My car was done on time, and looked brand new again.I highly recommend this business.

My passenger side mirror needed to be replaced on my suv. Rebecca has excellent customer service she was in constant contact with me. I am very happy with the service and would definitely recommend

I’ve had my car repaired at Lindsay since the very beginning when I got into my first car accident. They never fail to keep me up to date and always are so friendly! I appreciate them so much for being so easy to deal with!

The vehicle circumstance I had encountered obligated the accommodation from Lindsay Collision Center. I had been tremendously engrossed by the superlative job done on the vehicle in a methodical and efficacious manner. In addition, the employees had been voluntarily willing to retort to an extensive range of interrogates proposed by their consumers. Within a range of time, in a consistent manner, Lindsay Collision had sent various emails to update I on the behalf of updates, concerns, or the remnant time remaining in advance. Furthermore, the ability of Lindsay’s employees to answer any calls proposed in a swift manner of conduct is remarkably effective to fit the needs or concerns of the consumer. I truly appreciate the superlative work completed by Lindsay Collision service and I remark the benevolent and innovative abilities obtained in approaching certain conditions in a self-efficient manner.Thank you for your hospitality and magnanimity.

Lindsay Collision Center customer updates concerning your vehicle was exceptional. Marvin provided superb, professional customer service and was always available to provide answers to any questions.

Everyone at Lindsay made my bad car situation much better! The repair process was seamless and the results were fantastic. My representative Justin was spectacular, always kept me updated, very professional, thoughtful and went out of his way to make me comfortable. If i could Id give him 20 star rating!! Great service at Lindsay

Very nice place to take your Automobile for service, Very Clean, inside and out, a team of professionals to assist you with your issues, and if you need to wait (minutes) for anything (nice customer lounge, snack, coffee, types of drinks) there Mission and goal is to Get a Customer in & out with satisfied, (2021 assessment)

Had a fencer fender in my Lexus, they did a great job fixing it but when I received my vehicle I notice that one of my tires have grease all over it (my car had less than 5000 miles on it and was in new condition beside the front bumper) also, one of my windshield wipers was not working, I also discovered that there was white water spot in my trunk. Took my car back to Linsey twice and they did fix the problems. It was just annoying to discover something else went wrong with my vehicle while it was in Linsey care. I definitely did not expect to pick up my vehicle with added on problems! It was time consuming and luckily I’m not working at the time so I was able to run back and fort.

Excellent service! Needed Car repairs due to accident and they finished almost a week before scheduled completion

Somebody tried to break in my car through the window. Lindsay did a fantastic job on the repair. Best body shop in the DMV.

My car got hit by a shopping cart thus, left dent, scratches on the passenger side door. I started researching the reliable and professional body shops in the area. Fortunately, I found Lindsay Collision so I gave a try. Chris is the person taking care of fixing processes. I received the fixing updates every morning so I knew what’s going on with my car. I picked up my car today and the car is just like its never involved any accident. I recommend Chris and his team at LIndsay Collision. Thanks!

Communication was good throughout the process. They had to replace the door of my vehicle and Troy was great. There was apparently a problem with the door they received and Troy called me to let me know there would be a delay. It’s great that they recognized it and ordered another new door rather than putting the one with with the problem on my car and hoping I wouldn’t notice!Not everything always goes perfectly, it’s how the company handles the bumps that come up that tells you a lot about them. I would highly recommend Lindsay!!

My service with Lindsay Collision was amazing. They were very professional and completed my Lexus early. It looks great. Best of all, my service representative, Chris, was awesome and provided excellent service.

My truck was side-swiped on the highway and the entire left side of the truck was damaged. The repairs were extensive and several parts needed to be special ordered. Some parts were backed up on order by Ford. Rachel at Lindsay Collision kept me up to date all the way through the process with personal calls. The work was done with precision and they even detailed the interior of the truck! I was impressed with the professionalism, communication and quality of the repairs. Would definitely take my vehicles there again!

It was a bit of a wait for them to get started, but with the onsite car rental that wasnt a problem. Good communication throughout, quality work, and no problem adding on a few minor extra repairs I needed at a reasonable cost.

Everything was organized, friendly, and done in a timely manner. Reminded me of old time excellent customer service.

Great experience. Excellent customer service!

Rebecca George is a great customer advocate and very good at communicating with me about my Collission repaid. Lindsay has a model of customer service at it’s finest with Rebecca as an employee.

It was a great experience with them, they really kept me updated thru text messages ect.

I’ve had a rock chip and then a scratch taken care of at Lindsay Collision and they did a great job on both repairs. I worked with Chris E. on both occasions and he is awesome sauce!! He’s very knowledgeable and made the process less stressful. I’d recommend them for expert, professional, and friendly service!

Terrible service!!! Make sure to fully inspect your vehicle and take pictures prior to dropping it off at this shop!!!

The staff & quality of work was superb.

Good workmanship and easy to work with.

Went there is pick up a car, that was a mess. Didnt like the car at all. Let the girl know but of no help.

I did my appointment to fix my car. Car had and still has a problem with transmission due to impact with car. First time I went I explained the problem but person said it wont be related without even checking my car. I am not mechanic but anyways I was expecting just a word that they would check it. Never got a call or email from them with the estimate or info until I got a letter from the insurance stating that they will close the case. When I picked up my car I had a better customer service experience and explanation so thats the reason of the 2 star.

I had body work done from a small accident. Lindsay did a great job repairing the damage as they have done on previous work they have done for me.

The front of our SUV was destroyed when we struck a deer. Troy A was our service rep and did an outstanding job communicating the timeline for returning our car to us. From deer strike to repair completion was 14 days. Impressive!

They did a great job in repairing my car, and they were able to have it done ahead of schedule. Thanks!

Excellent work done on replacing rear bumper and left front mirror. Will recommend to others. Will come back for any future required services. Thanks for keeping meposted on repair status until completion of work.

I got my car fixed here twice, I tell you what they make sure that all your needs are met, even though it takes a little time great customer service i highly recommend them. I have a good experience coming here.

Lindsay Collision Center Springfield repaired my vehicle after running over an 18-wheeler tire on the highway. It was a completely positive experience from beginning to end working with Kara! Thanks so much!

Excellent service and timely manner .. they updated regularly and my service provider was great .. I recommend if you get in a accident . Rental car place on site

Great place to have collision work done and rent a vehicle.

Professional company that deals directly with all your cares and concerns to include solving your vehicle problems on time.

It was really dissatisfied with a nightmare for any reason repair a car will cost 43 days ?

What a pleasant experience! The staff are friendly and super efficient. I was in and out in no time. 😉

Took my vehicle in for damage repair through GEICO’s express program. Drop off and pickup were quick and easy. Received excellent customer service from my point of contact, Mike, who called me back promptly when I left a message and also proactively kept me informed of progress. But most importantly, the body work repair is perfect - you simply wouldn’t know there was ever any damage. Admittedly I wasn’t paying for the repairs this time, as “the other guy’s” insurance paid, but I would take my vehicle back there again in the future even if I was paying. Great job!

These folks are awesome and do good work. Rental is right on site. Very nice facility and friendly, competent staff.

Both service and car rental personnel were extremely professional and informative. Communication regarding progress on the repair was excellent and the vehicle was ready sooner than expected!

Troy was fantastic. He called me to update me throughout the entire process. He made it really easy and convenient. This is my second time. I hope I would not have to come back again but if I do I would choose Lindsay!

Chris was my service advisor helping me get some body repair completed. He was friendly and went above and beyond to make sure I was happy. Great experience and Chris is amazing!

The service was amazing. Quick and efficient. All Covid precautions and safeguards taken. The staff was very professional and friendly. It was a great experience for a horrible situation I experienced.

Rebecca is amazing. Always takes care of my vehicle just the way I want it - perfect.

From day one getting my car estimated up to the time of getting my car repaired. Mr. Chris Endicott was very professional. This is how I defined him, he had a positive attitude, kind demeanor, he’s a great communicator in writing, as well has having good phone etiquette, and reliable. He organized all the paperwork processes with Enterprise Rental and with the Company Representatives that was reliable for paying for the damage on my vehicle. He made me feel very special in the way of how he kept me abreast with the step-by-step process. He was key person that convey when I can bring my car in for repair and he explain to the Representative how the payment process is going to be paid. He follow-up & communicated on both end in doing that help to ease my mind with this concern. Mr. Endicott is a great asset to the Lindsay Collision Team, and we need more people like him to work with the public. Again, Thank you! Also, I apologize I dont know the young lady name that work for Enterprise Retail, she was awesome and had the same characteristic as Mr. Endicott. Thanks to both! Job well done on my behalf and I was very satisfied.Sincerely,Dorothea Gaither

Recent storm smashed my windshield and dented my car. Lindsay Collision finished the repairs in 4 days and my car looks like new. Communication via text and phone was excellent.Enterprise has a desk in the reception area so it is very convenient. I’d definitely use them again. Insurance paid for all the repairs so I don’t know if they were a good value or not.

Very courteous a refreshing experience from a bad situation. I will recommend them to anyone

Excellent service but took longer than I expected for repair completion.

Great customer service and superb workmanship.

Lindsay handled my hit-and-run collision effortlessly. Troy was my repair specialist and communicated each day the status of the repair and coordinated with both my insurance on claims adjustment and the dealership on internal components damaged in the crash. I have high standards and Troy was an utmost professional and made a very unsettling experience much better. Will use them again if I am in another accident.

Excellent customer service, reasonable prices and quality workmanship!

I had to get my car serviced due to it being broken in. I needed to get a window replaced as well as some minor paint jobs. They did a good job replacing the window, however, it took a really long time for a back ordered part to come in and I wasn’t really updated until I called myself to check. The pick up date would state one day until I called and it was pushed back a week. Justin was good in answering my questions and calls and was really helpful. I knocked off a star because there is still glass in the trunk area and my hands have been getting very minuscule pieces of glass stuck in them (I can’t see where they are, except for sharp pangs of pain in my hand when I handle anything in the trunk and subsequently go on about my day feeling quick painful stabs here and there).

Excellent service. They’re service centers much closer to my house but the service, quality and efficiencies offered at Lindsay Collision in Springfield are amazing. As an aside: the enterprise car rental team are also great.

Ive been using Lindsay Collison Center for years, there service and customer service is excellent.

My late model car was side swiped by a van that was stolen and the driver was cracked. 8 other cars were damaged.Had my car taken here to be repaired and could not have been any happier with my experience.Christopher Endicott was my initial contact and estimator. He was beyond helpful and always kept me up to date on where my vehicle was in the process. Very professional.It has been about a month since I have had my car back (around 10k in damages) and I can confidently say it is running and looking better than when I was side swiped.I hope I am not involved in anymore accidents but if I am this will be my go to spot for all repairs.

Following a recent collision, I requested Lindsey Collison Center because of their prestine work. Lindsey addresses all your concerns over and above the obvious damage. The Team working with your Insurance Carrier, return your car with excellent results. Kudos to Vytenis Venables, Estimator. His professionalism, attention to detail, friendliness and follow up is unparalleled. The entire Team has your Best Interest at heart. Thank You, Lindsey!

I was so well satisfied from the service that Chris provided. Thank you so much!

Lindsay repaired my vehicle after it was rear-ended. The communication and work were good, and the team finished ahead of schedule. Mike N and all the others were fantastic. The only hiccup in the whole experience was with Enterprise, but thats a different conversation. I would definitely recommend them.

Good experience, great customer service

Chris Endicott and Lindsay Collision Center went out of their way to ensure a seamless, quality, and professional experience

Nice clean atmosphere. The staff is nice and pleasant. Also there is an Enterprise car rental a few feet away in the same facility.

Excellent service, once you drive in its 5 star treatment by everyone, they kept me up to date on the progress of the work being done, and they delivered before the date promised, I will definitely recommend Lindsay to everyone, they went above and beyond. Thank you Lindsay Cadillac Collision, my ATS looks brand new once again, I am very very happy. :)

Friendly, reliable, professional, great customer service!!!

They Buffed our cloudy Headlights clear, even though they werent involved in the body repair. They Detailed the entire interior And exterior , it looks like new! And it has over 200k miles on it!

I’m very impressed how the shop is so clean and organize. Maria is very professional and provided me detailed information on what’s the status of my vehicle. I’m very pleased with the work they’ve done!

My car looked great and Justin was very professional from the moment he made contact with me. My car was supposed to be towed by a rep that deals with the insurance agency, however, it was going to take them a few days. I hopped on the phone with Lindsay collision and they had someone to pick the car up within the hour!

Very detailed and professional work. Mike Nguyen was very professional and caring in his work. He explained everything clearly to me and kept me up to date every step of the way. My bumper came out looking OEM just like when I bought the car. Would highly recommend getting any work done here!

Lindsay Collision is top notch. Troy was my service agent and he kept me informed every step of the way. Superior service and my vehicle repairs were flawless.

Great service and repairs to bumper looked amazing, just like new. Also, they washed and detailed the car and it has never looked better.

The service, kindness, reliability of Lindsay Collision was impeccable!

Lindsay treated me very well..Fred, is always very helpful and I appreciate everything he and Lindsay has done

SUMMARY: Excellent quality & timely, professional service. I will return again if I ever need body workFACILITY: Modern, open, WiFiSERVICE: Everyone I dealt with displayed a professional demeanorNOTE: My first service at this business was 2018. I received the same high level of customer service when I returned again today.

Simply process, easy to deal with, and fast service.

Wonderful place to go to get your car fixed staff is very good they explains everything to you and give it to you options

Chris E. was awesome! Kept me informed every step of the way. The quality of work made the car look brand new.

I enjoyed working with the Lindsay team, specially Chris and both ladies at the reception. They are all very professional, courteous and caring. From the very first day until the end they were all very attentive and responsive. They answered all my calls, my questions and had a wonderful attitude at all times! Exceptional customer service! I will be back in the future. Thank you Lindsay team!

Great service! I brought my car in on Monday and they were supposed to return it on Friday. However, because my rental car wasn’t covered by my insurance and I had to pay out of pocket, I asked them to try and finish the job faster. My car was ready on Wednesday and they did a great job fixing it! Great customer service and excellent results!!! Thank you!

Right on time and a perfect repair of my Hondas bumper. Just like my previous 2 repairs. Thats why I keep coming back. I wish I didnt have to, but accidents do happen and so there is Lindsay for when they do. Very professional job.

Our car was hit by a hit/run driver while parked on our street. Lindsay called us promptly when the car was towed to this location. They gave us an estimate, worked with our insurance company kept us informed during the repair process and had the car fully repaired and ready to go almost a week before their estimated completion date. This was our second excellent experience with this Lindsay Collision Center!

They gave me a quote of $1500 for replacing a windshield when it costs around $200 everywhere else I called.

Good morning’ My contact person was Chris Endicotti he is a very wonderful person, he goes out of his way to make sure the job is done right and that the customer is satisfied.Chris will return your calls before the day is over and I admire that. Chris gets 5 stars and congratulations to your newborn

Lindsay took what started as an unpleasant experience, and made it bearable. The facility is gorgeous. They have a streamlined process, professional and friendly staff, and most importantly, my car looked perfect. I would highly recommend this place. You can trust them.

Chris kept me updated at every step and is a true professional. The new bumper looks amazing.