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Seattle Eye Care
1600 E Jefferson St UNIT 202, Seattle, WA 98122, United States
Comments
Ni
Review №1

Instead of the copay and bill your insurance model you may be used to, I was told theyd simply bill my insurance. My insurance paid $167.00 and they sent me a bill for $149.45, which I eventually paid. There was supposedly a $17.55 discount associated with the insurance plan. I had a sty in one of my eyes due to sunscreen clogging my pores. The doctor performed an examination and prescribed tobramycin eye drops to treat the infection, which worked. I dont understand why the cost for this was a rather opaque $334.00. I was planning on using this clinic for my exam and vision needs but who knows how much Ill have to pay out of pocket?! You judge for yourself. The one positive is that I was able to get same day service.

El
Review №2

Have been receiving care at Seattle Eye Care for many years and have always been very satisfied with the care received. Have continued coming even after my insurance changed and didnt apply. So grateful for this continuing service and care.

Tr
Review №3

Ive been coming here since I moved to Seattle in 2014 and dont have a bad word to say about them. Ive always had VSP, and from that perspective Ive never even seen a bill from them as I just pay the small copay when I come in and they handle the rest. I also had a strange eye condition where contacts caused me extreme redness and itchy, sore eyes, and over the course of 6-8 months went in several times. Each time the front desk was helpful and fast, my appointment was on time, and the doctor really worked hard to help fix my eyes - which he did! I have been seen by both eye doctors in the office and I can say that either of them are great.

S
Review №4

I was seen same day for an eye complication. 150 out of pocket, this was a great experience. They were professional and excused my foul language (hopefully) during the painful procedure of squeezing the living hell out of my eyelid. And I am extremely grateful. Have eye problems? See the eye specialist at Seattle Eye Care.

Ro
Review №5

Very smooth check in process, friendly receptionist and assistants. Dr. Hughes was kind and thorough, and made sure all my questions were completely answered. Would highly recommend!

Kr
Review №6

The office staff appears to be totally incompetent. They quit taking our insurance, which is their right, but when we checked in they took our insurance card didnt tell us. $600+ in charges that they refuse to reverse, that used to be just a $30 copay (approx). For like 20 minutes of common eye exams for 3 people!!! Totally OUTRAGEOUS. Do not use these people!Unresolved, after several attempts. Avoid this place at all costs!

Es
Review №7

I’m currently waiting for my mother to be seen as I write this review. Front staff was great. My moms appointment was at 3:45PM. We got here at 3:40, finished her paperwork almost immediately. It is now 4:49PM and have yet to see the Dr. No one has came in to talk to us to even be courteous and let us know they are running behind or they’re taking longer than usual for whatever reason. I had to go look for someone to even get an answer as to what is going on. I completely understand offices get busy, the lack of communication is not okay.

Me
Review №8

The office staff here are either woefully understaffed or just incompetent. They cant figure out insurance billing. They dont call to let you know when your contacts have arrived. They put you on hold instantly when you call in. Just as bad when you come in person. One time I tried to pick up contacts and they tried to charge me when it was supposed to be covered by insurance. When I protested, they just gave me my contacts and said theyd figure it out later because it was so busy. Another time they STILL couldnt figure out to bill insurance, so I gave up and decided to find a different provider. I recommend you steer clear.

Gi
Review №9

Dr. Rerecich was incredible. My prescription is perfect, and she made the appointment comfortable and accommodating. Highly recommended!

Jo
Review №10

The visit itself was okay, but they didnt bill my insurance correctly. I kept calling the billing department, but it took them several weeks of leaving messages before they returned my call. They finally got it worked out and my insurance paid. 5 months later, Ive started getting new bills from them (with no description). Again, Ive been calling and leaving messages, with no reply. Needless to say, Ill be going somewhere else for eye care.

Kr
Review №11

First off my prescription was wrong. So I had to wait a year to get another exam Somewhere else. The glasses I got from the incorrect prescription cost me several hundred dollars and because I didnt get them there,as recommended by the staff, I was just out the money. Then my insurance paid them promptly but I have continued to receive bills for the past year. I sent them proof and the billing people never call back. In short I had no useable glasses, was out hundreds of dollars and will probably be sent to collections unless I pay them again. STAY FAR AWAy!!!!

Vi
Review №12

I have been going to Seattle Eye Care for many years and have never had a bad experience.

Ma
Review №13

My first time in, I was 7 minutes late. And they wouldnt let me stay for my appointment. Next time I was 20 min early, and they were behind 30 min.

Information
13 Comments
3.2 Rating
  • Address:1600 E Jefferson St UNIT 202, Seattle, WA 98122, United States
  • Site:http://www.seattleeyecare.net/
  • Phone:+1 206-320-5686
Categories
  • Contact lenses supplier
  • Eye care center
  • Doctor
  • Ophthalmologist
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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