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Isaac Jewelers
15044 N Scottsdale Rd #130, Scottsdale, AZ 85254, United States
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Isaac Jewelers

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Ka
Review №1

Ive had two custom pieces created by Isaac. Both are beautiful, perfect, and exactly as I pictured. He worked with me quickly to make my visions come to life. His knowledge and expertise truly stood out when we were designing together. What I also admire about Isaac is that the small pieces are given just as much importance and as the big-ticket items. I will be using him forever as our jeweler and highly recommend you do the same.

Kr
Review №2

I updated my engagement ring with Isaac Jewelers and could not be happier. Frank and Sana were extremely helpful. After describing what I was looking for, Frank sourced diamonds and brought me in to take a look. I determined which stone I wanted and within a week, the updates were made. The ring is everything I could have asked for and more! I will go to Isaac Jewelers for any of my jewelry needs in the future.

St
Review №3

Amazing experience with Frank and his team! They truly made my experience purchasing a watch a memorable one that I will cherish forever. I did not feel any pressure from the moment I walked in the doors and their beautiful store. I honestly felt like family and was happily educated on the different styles they carry exclusively and what the pros were for each brand and style. The level of service they exude is a lost art in the industry and a clear reflection of why they are in business and have the location that they do. I look forward to growing my collection with Frank and the Isaac Jewelry family.

Ki
Review №4

Excellent customer service! Beautiful jewelry selection.

Jo
Review №5

I had the recent pleasure of working with Mr. Isaac as we worked to design a unique engagement ring for my now fiancé. He was mindful of my budget, never pushed for me to spend more than I wanted and never showed me a design outside of my budget just so I could see what “spending a little more can get me” like other places have been known to do. What made my experience with Mr. Isaac different than most was that our communication was done completely over the phone. I being located in Austin, TX and him being located in Scottsdale, AZ made us meeting in person inconvenient. When making what could arguably be the third biggest purchase of your life behind your car and your home you obviously want to work with someone you trust. From the moment we connected I never felt like he had anything but my best interest in mind. As you can tell from the photos he crafted an incredible ring for my fiancé at a price that was well below anything comparable. Frank has earned himself a life long customer!

De
Review №6

I had a fantastic Experience at Isaac, Im in the army and due to orders given to me in a very narrow window, I wanted to go somewhere that was gonna get what I needed done right the first time and was executed as such. I walked in with a budget that was met, and a custom request that was met, and customer service from Rime that was second to none. My now wife loves the ring I got there and Rime even followed up with me to see how it all went. I recommend Isaac to anyone who seeks quality and precision execution.

Mi
Review №7

Love this store. Frank and his staff are very helpful. Frank is a true artist in precious metal. Let him design something nice for you significant other....or yourself!.

Je
Review №8

Frank has been a wonderful jeweler / creator / crafter to work with. We wanted a minimalist look of the beading that kept the stones of my engagement ring in place - Frank delivered with the most beautiful piece of jewelry I have ever seen. Gosh how it sparkles!I highly recommend working with Isaac Jewelers. The experience is exactly the kind of experience my fiancé and I wanted when engagement ring shopping - something personal, professional, timely, and high quality.We enjoyed the experience working with Isaac Jewelers so much that we will be reaching out to them again (they dont know this yet ;) ) to have them build our wedding bands!Thank you Frank and Thank you Isaac Jewelers!Ps. Feel free to ask for the Jenny ring design:

Li
Review №9

My husband and I recently had dinner in Kierland Commons and decided to browse at Isaac Jewelers. Greg Olivas was so helpful that my husband bought me a gorgeous diamond watch while we were there. We have had a long term relationship with a different Valley jeweler. We were so impressed by the knowledge of the staff and the stunning selection of jewelry that my husband declared that this is his new jewelry store of choice. We truly look forward to doing business with Isaac Jewelers in the future.

Ed
Review №10

Coming from a real person who recently (9/18/20) just purchased a watch from this place, I highly recommend this Jeweler. They were friendly, professional and attentive when it came to me making a decision. Gregory Olivas who is the assistant manager was of huge help and I struck up a friendly conversation about Hamilton watches with another employee. didnt realize he was the owner which was pretty cool. Thumbs way up!

Ti
Review №11

Amazing experience at Isaac Jewlers. My Breitling watch quit working and a quick phone call and 3 days later its back, polished and working great. All for a very reasonable price. Friendly staff and a just all around wonderful place to do business.

Ju
Review №12

Fast and Friendly Service. Manager and Staff are exceptional! The Best Jeweler in Scottsdale!

El
Review №13

If you are looking for a place that have people that care about you, you need to go to Isaac Jewelers. They have high quality and beautiful jewelry. They listen to you and get you the pieces you are looking for. They don’t leave you and go over to other customers. You are the most important person and their priority is to help you get what you want. Frank Isaac will help you design a piece of jewelry and he will make it for you. He is very gifted and does exemplary work. Rime is also very customer focused. If you want quality jewelry and very honest people, you must go to Isaac Jewelry. I can guarantee you will be very happy. I will never go anywhere else!

Ni
Review №14

Very friendly staff and very helpful! It is very nice inside - I am looking forward to getting my ring back after they fix it for me 😄

Sp
Review №15

We were blown away with the quality of the craftsmanship and customer service! Not only did Frank and his team deliver us an outstanding product during the quarantine, they were super helpful and responsive. Would recommend for anyone needing custom jewelry!

Ry
Review №16

My man Isaac came through for me on one of the most important decisions of my life. My fiancee loves her ring and I couldnt have done it without this guy! Her custom engagement ring is amazing! I will be back soon for her push present. Best jeweler hands down!

La
Review №17

I dropped off my wedding ring to be resized. I got a receipt for around $60. They called me and let me know it was ready for pickup. Once I got there they charged my card around $100. That is fine but they should have asked before. They cant just change the price without even telling me. After I saw the receipt I asked about it and they just said it was a difficult resizing... Also once I got in my car I realized my engraving was faded and basically gone.

Ol
Review №18

Frank and Lois were absolutely fantastic! Frank took the time to show, educate, and answer all our questions. We were able to make the most wonderful purchase within our budget, in time frame we desired, and with confidence. The custom piece is stunning. I so enjoy the daily compliments from strangers. Thank you so very much!

A
Review №19

Frank worked with my Fiance personally to create an engagement ring that is so elegant and timeless. This ring he created was a ring I thought I never wanted. The way Frank put the twists on this ring, I have never seen done any where before. Now no other ring even comes close. The other amazing thing about Frank is that he doesnt create the same piece for anyone else. I truly feel I have a one of a kind. My fiance cant even find a ring that he likes as much. We will truly be a life time customer to Frank. We thank you so much for making the whole process amazing and enjoyable.

Ni
Review №20

We had shopped around EVERYWHERE for an engagement ring but really not having the luck we had hoped for. We were at Kierland and decided to just stop in to Isaacs, even though we were shopped out at that point. We are so happy that we did. I fell in love with this setting that was a Christopher design. Every staff member that we came in contact with has been amazing to work with and my ring turned out incredible when it came in. We then went back to purchase my husbands wedding band as well. They have a beautiful high end selection and it was an amazing experience!

Ta
Review №21

When I set out to replace my engagement band and wedding ring, I knew what I wanted in my mind, but had never seen an example of what I was looking for. A friend had recommended Isaac Jewelers as she had worked with them to design her ring. Lois and Mr. Isaac are extremely knowledgeable and listened to my ideas. They made me feel comfortable right away and were wonderful to work with. They were able to interpret what I wanted and design the exact rings Ive been looking for. Based on my experience with both Lois and Mr. Isaac, I would highly recommend going to Isaac Jewelers. I half joke, but now my husband knows exactly where to go for any upcoming special occasions. Thank-you!

Ta
Review №22

Frank and his staff are amazing! We can’t thank Frank enough for his help in redesigning my ring, it turned out amazing, they did an outstanding job. Frank went above and beyond with his customer service! We wouldnt shop anywhere else for good quality jewelry.

Br
Review №23

Very Professional staff. State-of-the-art technology in creating the prototype of the ring. On time with the 3D imaging/sample. Delivery of finished ring was outstanding. Pricing was outstanding. We strongly recommend Isaacs for custom made jewelry and plan on many many future transactions.

mo
Review №24

Oh my gosh, I love this jewelry store. They are so friendly and helpful and so willing to help that they make you feel like old friends! My husband and I have been in the store many times and have never been disappointed in their product or service. I especially have enjoyed working with Rime, she is so nice and also with Frank..I will keep going there for all my jewelry needs!

Br
Review №25

Stephanie greeted us with a smile and continued her enthusiasm throughout our visit. She was energetic, charismatic and a very low pressure sales associate. She was knowledgeable about the piece in which we were interested in, then offered multiple options for the stone. Though they didn’t have the stone we were seeking in stock, she offered her personal phone number and ordered in the desired stone.There were soo many choices, both traditional and unique. The variety was exceptional!The meeting with Stephanie and Frank Isaac was perfectly coordinated. They offered several stones (which they ordered in on our behalf; fancy chocolate) as our centerpiece and explained differences; while allowing us to make individual determinations.While we worked out financing (which was coordinated by Isaac Jewlers), Mr. Isaac took the liberty of setting the diamond in our setting. Once the financing was secured I received notification it was ready. I was elated to hear they took such bold liberty.I will be advising everyone I know to visit these two exceptionally professional individuals for all jewelry purchases.

Ma
Review №26

Friendly staff and beautiful stores. Be sure to have your mastercard ready because it is pricey but the selection of jewelry is unreal. Great place to shop for anniversaries or just a gift.

Mi
Review №27

From the first day I met Frank he has been an amazing example of customer service. Frank was patient and never pressured me into anything while ensuring my wife recieved the ring of her dreams for our 20th anniversary. Even though I have moved out of state, we only trust Isaacs for all of our jewelry purchases. The entire staff is great but Greg and Frank our the two people we work with and have never been disappointed.

De
Review №28

I could not have been more pleased with my experience with Isaac Jewelers! I can’t thank you enough for you help designing the ring and guiding me through the process. I had faith in your expertise from beginning to end. Exceptional customer service!

St
Review №29

My wife and I recently visited Isaac Jewelers and we were highly impressed with their professionalism and the sincerity of those we dealt with on the sale of a watch. We would highly recommend this jewelry store to all looking for a comfortable purchase in a first class establishment! They also have a great selection of slightly used high end watches that are well priced!

Su
Review №30

Celebrating 15 years in business. Completely friendly and accommodating. In stock high quality superior diamonds up to 10+ carats, in the finest custom design settings. Gorgeous variety well worth the visit for those looking for unique one of a kind pieces.

Lo
Review №31

I had two existing pieces of jewelry modified in size and design. Frank handled the process from beginning to end. He has a great eye for scale of the piece and how it fits on your person. Frank had to source a new pearl (to match an existing one I had which was over 50 years old). This was not an easy task because the color was unique. He did not rest until the perfect color was found to my liking. The customer service I received and my satisfaction was a 10/10. Frank works to please a customer for the lifetime of the relationship not for a singular transaction. I look forward to using Frank and Isaac jewelers again.

Be
Review №32

I was thrilled with my experience at Isaac Jewelers. Everyone was so professional and nice and their selection of jewelry was incredible. I fell in love with a new setting for my diamond ring but it was out of my price range. Isaac introduced himself to me and told me he could design a ring just like the one I fell in love with but substantially less money. In just three weeks I picked up my new ring and Im beyond thrilled. I highly recommend Isacc Jewelers - you will not be disappointed.

An
Review №33

Frank Issac & his staff, especially Stephanie & Lois are super friendly and welcoming. Theyve always been helpful with the smallest things ie; watch batteries which is why we trust them with the larger purchases too. Thanks Issac Family!

Ka
Review №34

I dropped my watch off over the weekend as the band had broke. All it needed was a little pin but they had to get the pin so it took a few days.After a rough morning this morning (personally), I was heading out to do some christmas shopping hoping to change the mood of the day and I figured id pick up my watch on the way to Scottsdale Quarter.Well Im so glad I did. The employees in the store greeted me with such genuine smiles and conversation that automatically had me in a better mood, and then they informed me that they fixed my watch free of charge. I honestly left with tears in my eyes. I spent maybe 3 minutes in the store but it definitely made a huge impact on my day.Thank you Isaac Jewelers! I will absolutely be back!

La
Review №35

We always have a great experience at Isaac Jewelers. It has that family-run atmosphere where you feel special every time you enter the store. Frank and the team work with you to find or make the special piece for which you are looking at the price you want. We have had two custom pieces made and love them both. Frank goes the extra mile to make sure you are completely satisfied.

Ge
Review №36

Been going to Isaac Jewelers for over 10 years and have bought several watches and had a custom design ring made for my wife a few months ago that she really loves and gets tons of compliments on all the time. Frank and his staff are amazing, they always make you feel like family and I highly recommend them to anyone looking for unique jewelry and watches.

Ja
Review №37

I simply wandered into this beautiful place yesterday looking for a pair of earrings that have eluded me forever. I met the most charming lady Rime Isaac who showed me exactly what I have looking for within 10 seconds. I have found my new jewelry store as well as my new jewelry contact....Rime Isaac is wonderful and a great salesperson!

fr
Review №38

I had the best experience at Isaac Jewelers, Brandon is so wonderful to work with. Brandon took so much time working with me on a custom ring, he created exactly what I was wanting. I am so happy with my new ring and with the service that I received. Thank you so much for going above and beyond in your customer service and quality.Frances and Erin

Kr
Review №39

Rieme and her team are bar none the most personable and familial (like family) jewelry staff. I love going to their store in Kierland because there is never any pressure to buy anything, their prices are reasonable and their jewelry repair services are modest. I also bought the most unique diamond wedding band here, so their suppliers & jewelry is uncommon, as is their level of service. Not going back to Shane Co. or Ben Bridges because they are my favorite family!

Ha
Review №40

From the moment I walk into this beautiful store, I am not only treated as a friend but as family. That is why Isaac Jewelers has been my only Jeweler for more than a dozen years. From watches, to rings (and I have bought a few), to bracelets or earrings, Frank Isaac has it all. Great service and great prices. I highly recommend this Jewelry store to all my friends.

Ji
Review №41

I recently bought an engagement ring from Isaac jeweler. I worked with both Frank and Rime. Had a great experience. My fiancee loves the ring and I had been looking around for some time and Isaac beat everyone else on price. I highly recommend Frank, Rime and the team over at Isaac Jewelers.

Sa
Review №42

This place is beautiful and has a great selection of upscale jewelry and watches. Its by far the most accommodating and easy to work with Jewler that I found when I was seeking my wifes engagement ring. Their ability to customize jewelry and make that process easy for the buyer is remarkable. Highly recommend!

Ge
Review №43

Not sure if I’ve ever been treated like a king before. Frank and Greg. Just plain epic people. Frank Issacs is a solid business owner..... I guess I thought he was more than fair and personable I’m no one. Was treated like the kingGeret Vines. .

Sc
Review №44

I recently stopped by Isaac Jewelers (an unplanned visit, I walked by and decided to stop in). I asked for help with a relatively new watch that had a scuff on the face. I did not get the watch at Isaac. A gentleman was working behind the back desk on some other jewelry, but when I went up and asked him for some help, he was very friendly and responsive. He listened to my issue and request, and not only did he help remove the scuff mark, but he also tightened my watch for me at no charge, on his own doing. It was a short exchange but it was incredibly helpful. Great service. Thats the kind of service I never forget and am ever grateful for. Thank you

Su
Review №45

A friend recommended Isaacs to me, my fiancé and I went in to look for engagement rings, we had been at a couple of other jewelers but left dazed and confused.From the minute we walked in we felt welcome, everyone was helpful and friendly, it took over an hour of looking and comparing rings and prices, our sales lady was patient , she helped me decide on the right cut and setting, the result is a beautiful ring that makes me smile every time I look at my hand.The ease and friendliness we experienced was the icing on the cake .

Je
Review №46

My wife and I have worked with Gregory on several occasions. The customer service is always wonderful and Gregory treats us like family. I would highly recommend Isaac Jewelers and Gregory to anyone.

Na
Review №47

What a pleasure to work with my salesperson, Lois, and Frank Issac. Frank designed a magnificent ring that has all of my friends and family oohing and aahing. Looking forward to having Frank design something else for me.

Mo
Review №48

From the moment I met both Rime and Frank it felt like family, very warm and comforting personalities! Frank brought my dream ring to life! Im extremely happy with having Isaac Jewelers design and create my engagement ring and band its breathtaking 😍💍👌🏼

Ke
Review №49

Stephanie made buying a new time piece such a great experience! We will be back for sure!

Ga
Review №50

Excellent customer service. Rime took the time to help me find a rare watch that I have been searching for a long time. This is my first experience buying a watch over the internet and I must say, I am very please with their service.

An
Review №51

Isaac Jewelers is a beautiful store located in the Kierland Commons. It was a great shopping experience. From the large selection of gorgeous jewelry and watches to the knowledgeable and friendly salespeople- Isaac Jewelers will be my go to jewelry store!

Mi
Review №52

Gregory was awesome! He showed us some rings and helped us find The One. Diamonds & Sapphires are this womans best friend and Isaacs delivered. Thanks for helping us make this Holiday Season the best ever.Michael & Marilynn, Phoenix AZ

Th
Review №53

Isaac jewelers came highly recommended by my future in laws. They measured my fiancées finger and told us they would have to order the ring, the ring in stock could not be sized down. The sales staff was completely dishonest and ended up sizing down the ring that they had in stock. The ring looked terrible. The owner of the store ended up ordering me a new ring directly from New York, it is beautiful, but now it does not fit.

Ja
Review №54

Gorgeous High end jewelry for a fair price. Impressive designs and one of a kind customer service! I will definitely recommend this to family and friends!

Su
Review №55

Excellent service. Large stone rings available in store. VIP service available for selecting large stones.

Ch
Review №56

Very good quality, very fair pricing! Frank Isaac of Isaac Jewelers is a must stop if your shopping for jewelry in the Kierland Common / North Scottsdale area.Very friendly, inviting and I highly recommend to anyone who is looking for a positive experience.

Je
Review №57

Our experience at Isaacs could NOT have been better!!!! We went preliminary shopping for engagement rings and immediately felt at home. We met Gregg and he treated us like family! My now fiancé returned to buy my engagement ring which, I have to say, is the most beautiful diamond I have ever seen! They make you feel so comfortable and theres absolutely no pressure to buy things you cant afford or ridiculous warranties.We went back to see Gregg this weekend for our wedding bands and the exceptional service continued! Gregg found me the perfect wedding band to go with my ring and we found the perfect ring for my fiancé as well. We will never but jewelry anywhere else.Thank you, Gregg and thank you Isaacs! You have customers for life!!Andy and Jessie

Ch
Review №58

Frank and his team at Isaac Jewelers are perfect combination of friendly and professional. Great buying experience with them. They also followed up consistently with phone calls to ensure my satisfaction. Im enjoying my Carl Bucherer Patravi. Thanks guys!

Me
Review №59

Great selection, friendly staff. I highly recommend Isaac Jewelers. I will definitely be shopping there again!

Al
Review №60

Excellent Jeweler. Great for repairs or new jewelry good service I highly recommend it.

Ke
Review №61

I took a brand new Tag Heuer watch to Isaac jewelers to replace the leather bands with rubber bands. The jeweler had my watch for over 30 minutes to perform a very simple task. He brought the watch back to me with only one band on and multiple scratches all over the watch. This is a titanium carbide finish and Tag Heuer tells me the only way to fix this is to replace the case. Horrible service! I would not trust this jeweler with any of my jewelry or watches.

Ju
Review №62

The quality, care and service from ISAAC Jewelers is second to none. With a vast selection of amazing pieces from around the globe, Frank and his team of experts take pride in what they do and the experience each customer has.

Ku
Review №63

Frank & Isaac Jewelers helped me find the PERFECT engagement ring! The Best Place In The Valley...

Ma
Review №64

Stopped in view Jacob & Co. Time-Peices and to have my own looked at by the jeweler. Beautiful store, people, and service. Will visit again. Thx guys!

Sh
Review №65

These guys are amazing!!!!!!! I got excited and accidently knocked out my CENTER DIAMOND!!!!!!!! (I was looking at kitty cats hehe) I called them in a panic asking if they could help me. Once arrived they took care it of right away and were incredibly kind! My fiance did not get my ring from them and even with that being said they were glad to help! Thank you Issac Jewelers!!!!!!!!

Ka
Review №66

I recently decided that I wanted to purchase a Swiss watch for myself. I began by doing some research online and then began to visit numerous jewelers in Scottsdale. Issac Jewelers was the first store I visited in Kierland Commons. Lois was a delight to work with and Frank Issac had remembered me from a brief introduction many years ago through a friend! They both were so informative and helpful and showed me a number of watches that covered the spectrum as far as price was concerned. As I am not an impulsive person but one that takes her time to research, I continued visiting other jewelers (non were as friendly as Issac). I looked at Rolex, Omega, Breitling, Patek Phillipe, Cartier etc. I am not someone who tries to impress others by what Im wearing or driving, I just wanted a watch that I would have for years and that each time I put it on I would be delighted with my choice!!! I finally made my way back to Issacs only to re-visit a Carl Bucherer watch I had initially tried on the first time I was there. It was a bit more than I had wanted to spend initially but it makes a statement, solid white gold, mother of pearl dial and oodles of diamonds! It is a watch like no other and I like the fact that Im wearing something unique. I cant say enough good things about Issac Jewelers, the experience was great from my first visit to when I left the store wearing my new Carl Bucherer. Cant wait to work with them again!!!

Re
Review №67

Brought my watch in for repair, kind gentleman fixed it on the spot with no expectations. Great customer service!

Ra
Review №68

Very friendly staff very knowledgeable lots of options

Jo
Review №69

Fast Friendly Knowledgeable Service

Ch
Review №70

Always great service.

Pa
Review №71

I had an excellent experience with Isaac Jewelers.

Da
Review №72

Very helpful staff!

Ad
Review №73

Very knowledgeable n helpful !!!

Information
100 Photos
73 Comments
4.8 Rating
  • Address:15044 N Scottsdale Rd #130, Scottsdale, AZ 85254, United States
  • Site:http://isaacjewelers.com/
  • Phone:+1 480-941-9090
Categories
  • Diamond dealer
  • Jeweler
  • Jewelry designer
  • Jewelry repair service
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:12–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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