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ace hardware
Home Improvement Ctr, 415 E Gutierrez St, Santa Barbara, CA 93101, United States
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ace hardware
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La
Review №1

Best hardware store in the state! Corey, Noah and Cristine have all assisted me on the last few visits. All were truly exceptional, so much that I even called Corey (manager) as I was departing the lot on one visit. I wanted to express my personal gratitude for being my “one-stop” fix-it center, my home improvement center, and my school of everything home/outdoor related (I learn something NEW everytime I visit!). Phenomenal staff, passionate and dedicated. Corey is always highly visible and was out front directing the line last week and also cleaning carts. You know you have the right person at the helm when no one works harder, and no task is beneath them. He leads by pure example and it shows. Thanks for always extending solutions and options. You are all priceless, and when I need anything which you may carry - you’re not simply my first choice, you’re my favorite and ONLY choice. You haven’t let me down yet! Keep up the fierce work ethic and superior customer service. See you all soon.

Je
Review №2

Aces hardware people are extremely helpful..You could pretty much get anything you need from their hardware store just by asking. Nice well stocked hardware store. 👍😊

Mo
Review №3

Great selection of items. Great staff always helpful and knowledgeable! Rewards programs gives you future coupons for spending.

D
Review №4

The best Ace hardware Ive been in. Large good selection. Very helpful staff

Sh
Review №5

Ace is a great place to get the tools and anything else you need for your home garden and the crowds very friendly and so are the employees

jo
Review №6

Always a bit too crowded, narrow aisles, everything just feels tight and awkward. They do carry a lot of helpful things but I avoid it because of the crowds. The paint guys (Ive talked to 3 of them) are always pretty friendly and helpful but just not enough to make me want to wait in line to get in, fight my way through tight crowded aisles, wait in line to check out, wait in my truck for the path to be clear, just always leave feeling annoyed.

ST
Review №7

Has everything from tools to flowers. The only downside is that it’s not as big as other hardware stores.

Ja
Review №8

I like this hardware store in Santa Barbara. They are well stocked and have a good sized parking lot. It was busier than expected, but only waited in line less than 5 minutes before entering the store. Found my item and had assistance from the sales person at checkout and they even placed the article in my car for me. Will definitely return in the future.

Da
Review №9

The store is nice, but they did a terrible job being clear about their hours. Google states their holiday hours would be normal, but when we got there on New Year’s Day, they had a large sign up which stated “Holiday Hours: 9am - 3pm”. We ran some errands and came back. However, when we got there at 9:15 am, they were STILL closed. There were a lot of other people waiting by that point. I called the store and got a voicemail message that they were closed. Extremely frustrating when you have a home emergency and time is a factor.

Em
Review №10

Disturbing how this business does not follow CDC guidelines. Perhaps the owner is anti-vaccine. The staff refused to look at my vaccination card, and forced me put on a mask. I think for bigger purchases the drive out to Home Depot in Goleta is worth it, where they respect vaccinated customers.

Je
Review №11

Plan on coming here during non-peak shopping hours. They are enforcing a customer limit for covid restrictions. If you get stuck in the line out front dont worry. It moves pretty fast.

Mi
Review №12

Great hardware store and customer service. My only criticism at this time is their bike rack. This model of racks are outdated and unpractical. Get a better one please.

Mi
Review №13

Great place to shop! Great staff, great products, great prices! Plenty of parking and Covid-safe!

Li
Review №14

Love this store. Great products, knowledgeable and usually friendly staff. The occasional gruff man stuck helping a clueless woman. Whatever.

Ro
Review №15

I purchased a shower head for $32. It has several settings and a long hose and a massage setting. I had neck surgery and needed something for gentle setting too. I love it. I also purchased a 2020 Axxess book. It expires in December but Ive already saved $80. There are many buy one get one free deals at restaraunts.

Kk
Review №16

I’ve been in this store twice alone and the same man in the lumber department has made condescending comments both times. I am a woman going in the store alone and he asked if a tool I was getting would be used for “grating cheese” and he commented I wasn’t thinking when I asked about a specific kind of paint roller. So if you’re a woman don’t bother asking any questions if you want to leave in in high spirits.

be
Review №17

Good as usual! Home Depot should send those useless kids they hire to learn how to treat clients instead of hiding in the aisles to use their cellphones!

Be
Review №18

Weird layout for a hardware store, but i found what I was looking for

mi
Review №19

Elderly worker barked at me IN THE PAINT AISLE! asking him where a product was as he ignored me while I stood by him for 45 seconds in hopes of him acknowledging me.

Fu
Review №20

Quick and easy if you want to avoid the craziness at home depot

Ra
Review №21

Local convenient place

Jo
Review №22

The only thing good about that place was they had a fan.00

P.
Review №23

Wow. this place is so put together. Rick made me spare keys in the blink of an eye while Betsy helped me find a handful of obscure items. In all, 10 minutes of my day. If only I could remember where to pay! Always get lost for a sec

Sh
Review №24

Nice cashier .

Sa
Review №25

Coolest Ace in the country, checkout, OUTSIDE..

Ni
Review №26

ACE is the PLACE!

Ch
Review №27

Helpful and nice

Ju
Review №28

Helpful, knowledgeable, experienced people (seemingly in every aisle!) offering to help me solve my home improvement hardware challenge and willing to dive in deep to strategize effective solutions. An experience of teamwork with customers.

Co
Review №29

Excellent service

Su
Review №30

They are very kind in serving customers, THANK YOU very much

Information
5 Photos
30 Comments
4.5 Rating
  • Address:Home Improvement Ctr, 415 E Gutierrez St, Santa Barbara, CA 93101, United States
  • Site:https://www.acehardware.com/store-details/00934?utm_source=google&utm_medium=localstore&utm_campaign=
  • Phone:+1 805-963-7825
Categories
  • Hardware store
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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