user
Prime Motorcycles
1100 S French Ave, Sanford, FL 32771, United States
Appearance
Prime Motorcycles
Comments
Ch
Review №1

Just a bunch of easy going guys made the buying process really easy. I want to thank them for helping me get financing on my very 1st Ducati.Fair pricing on good bikes.

Da
Review №2

Just dropping a quick note .. Thank you to Austin, Matthew and the entire team at Prime Motorcycles … Love the new bike .. The team there is very easy to work with , very accessible. Austin and Matthew could not have been any better / easier to work with … All much appreciated…. Will always strongly recommend the team here at “Prime Motorcycles” . Thank you again guys ….. dp

Br
Review №3

Just bought my first bike at Prime Motorcycles. Austin was great and patient. Gave me the time I needed to select the right bike for me and answered all my questions. Considering I walked in 30 minutes to close I couldn’t have asked for better service. Overall had a great experience. Would definitely recommend you pay these guys a visit if your looking for a bike. Only shop around where I could find the busa I wanted at a fair price. They have a huge inventory so if you want it they probably have it and if not there’s still plenty to choose from.

Ma
Review №4

Best price we could find anywhere on the perfect unit for our new adventure oversees. Austin and Matthew were fantastic! Thank you for taking care of us and of ur new, fun purchase!

Aa
Review №5

First let me say…clear open and honest communication from the beginning. Austin really went out of his way to assist me with pictures and knowledge as I am 2 hours from the dealership!I purchased the bike with no surprises and overall a quick process! Definitely recommend prime motorcycles for anyone’s next purchase!!!Ask for Austin!

Ch
Review №6

Staff was very knowledgeable and helpful on my purchase I would definitely recommend them to anyone getting on 2,3 or 4wheels! I was in and out at a timely manner. Finance manger did exactly what he said he would do and I was beyond pleased with his effort to make my selection easy! Service department is very responsive also. Thank you prime for making my purchase smooth and friendly.

Ch
Review №7

We love our new bike and the service from Austin as the sales guy, Matt as the finance guy and Greg the GM was awesome ! Super great service !

ky
Review №8

They made the process very simple, I am 300+ miles away out of the state and was able to e-sign everything online.First bike/vehicle I have ever bought sight unseen but Austin my sales associate sent me both pictures and video of the bike to make sure I was satisfied and Chad the general manager made it very simple to do all my paperwork and was very helpful in dealing with my credit union who handled the financing.I am in the automotive sales industry and I can say these guys were very professional.The whole experience has been very simple, thanks guys for all your help!

Ja
Review №9

What a dream come true great service in and out. professional group if your looking for a nice bike check them out!

co
Review №10

From submitting paperwork to riding out the same day with a new (new to me) bike was so easy, painless and quick. Austin helped me along the way to make sure I got the bike I was looking for, answered all questions (no matter how small or dumb they might have been) in a very timely manner. When it came time for the paperwork, Matthew explained everything I needed to know about the entire process. These guys went out of their way to make me feel valued and treated me like family! I cannot thank them enough for the hard work they put in just to get me on 2 wheels again!

Au
Review №11

Martin was great made the whole buying process super easy and very informative also finance team was great in and out less than an hr.

IN
Review №12

I recently purchased a Can Am Spider at Prime Motorcycle and I highly recommend this place. Martin helped me all along, very knowledgeable, friendly and professional. I like the variety of bikes available to choose from. Thank you guys for your help.

Al
Review №13

Wonderful experience! Helped us get our Spyder, and went out of their way to find us something in our range. Martin helped us every step of the way! Definately recommend!

La
Review №14

Bought a can am spyder and Matt was awesome! And knowledge about the equipment. Very patients, I would recommend anyone looking to buy good quality can am give him a call.

Ma
Review №15

Everyone at this shop was so professional! They worked efficiently to help my husband get something he’s always wanted. Love this place!!

Le
Review №16

My husband and I just made a purchase here and it has been an awesome experience from start to finish. They have been so thorough and helpful. We would definitely recommend anyone to come here for there motor sport needs

Dy
Review №17

Best experience Ive ever had buying a bike , quick and easy very professional staff!

Jo
Review №18

Had a great experience to purchase our new quad. Martin and Mathew were so awesome and curtious

Me
Review №19

Fast service and great service. Martin was very helpful. If you don’t feel comfortable doing business in English he will help you in Spanish too. Highly recommend him and this dealer 👌🏻

Gi
Review №20

I had a great experience. Martin has helped out every step of the way. Not to mention everyone else was helpful as well. I definitely recommend getting a motorcycle from here. Thanks guys!!!

Ja
Review №21

Amazing experience, even with my limited credit history they were able to get me on the bike of my dreams with an incredibly low rate to match. Will absolutely be coming back with all future bike wants and referring all friends to them!

Wi
Review №22

Excelente customer Service ( Highly Recommended ) 👍🏻

Re
Review №23

I had a great experience! I worked with Austin and Matt, they got me financed and on the bike I wanted in a very timely manner. The whole process was hassle free and both Austin and Matt stayed well over business hours to make sure everything was done. I would highly recommend PrimeMotorcyles when purchasing your off road vehicle. Austin also helped me with the insurance process making sure I got the best policy possible.

I
Review №24

This place legit just bought a 2011 gsxr. And the were great from start to finish. Recommend.

ch
Review №25

Came in they were a little busy, I had to wait to be helped. But well worth the wait. Mathew was amazing, knowledgeable, and made me feel like I was the most important client in there. I will refer many people, and I will return to buy my next bike.

Ch
Review №26

Manager will lie to get a sale. Their word means nothing. They refused to service a machine i bought there with an extended warranty because Chad the manager said they had no space for my machine at their facility and that his guys were working on setting up new units that came in. Why dont I get to respond to his comeback below? Youre s liar Chad. My wife called and was told to bring it in. You had plenty of space at your showroom/ repar shop for 1 more. you just didnt want to deal with my warranty issue while youre guy was busy putting new machines together to make you money. And when you shook my hand and sold me the machine you stated over and again how simple it would be to get it serviced at your shop. You said everything right to sell me the machine and made every excuse not to honor your word. And you lie frequently. Nice of you to try to go online and justify your lousy customer service. Im 49 and this is the worst place Ive ever been. BE CAREFUL ALL. THIS PLACE LIES TO GET YOUR BUSINESS THEN DOESNT HONOR THEIR AGREEMENTS!!

Je
Review №27

This is my second time buying a motorcycle from them. Austin and Martin are always great and very knowledgeable. Lots of bikes to choose from

Sa
Review №28

Matt and Austin are fantastic over here! They made it super easy to pick up my new Honda Silverwing with the sidecar for my favorite rising pup. Id definitely recommend it!

Ja
Review №29

Awesome guys at prime Motorsport. I purchase my first beautiful hug from these guys. Quick and easy buying process. Thank you gentleman for the awesome service.

Sh
Review №30

Went shopping to replace my totaled can am. Definitely ended up at the right place. The selection was great! Martin, John, and Chad made the buying process easy. They were friendly and very knowledgeable. When on the market for a bike these guys are the ones to see! Thanks guys!!

Ga
Review №31

I bought my bike remotely. Ive never actually visited this shop, nor have I been to Sanford, FL, but I did purchase a motorcycle through them.I am over 100 miles away from Prime Motorcycles, but I found a bike I wanted through one of their Cycle Trader ads and called to inquire. Once I applied for financing on their website and got approved, I just had to put down a deposit to secure the bike and wait til my next paycheck to have the down payment. Everything was pretty smooth from there. Signed everything electronically, even my state required stuff, and they shipped the bike to me. All I had to do was provide proof of insurance and some references.From the start to the day the bike was in my garage took about a week, and most of that was just waiting for the delivery route to come my way. Martin was very helpful through the whole thing, even dealing with my demands due to time constraints at my job.This is the first time Ive ever bought a bike sight unseen, but it was quick, easy, and I was delivered a quality motorcycle with no discernible issues. Im very happy to have my first Ducati. Gotta love that responsive throttle!

Jo
Review №32

Best experience , costumer service , we have met Martin ( sales ) is one of the best professional I have ever met, highly recommended …

Jo
Review №33

Man after countless weekends trying to find the perfect four wheeler, we finally found one at PRIME MOTORCYCLES!! Martin and his team made it real easy to find that quad we wanted and got us approved immediately!! Thanks guys best experience by far

Bi
Review №34

Austin and Chad were great. Traveled three hours to get the bike I wanted and they made it happen. Highly recommend them for your next “toy”!!

mi
Review №35

Bought a Victory here. Process was easy, and everyone was friendly. Looking forward to some rides to update the review. Just took my first ride. If the rest is good as the first, this is a great bike!

Tr
Review №36

Hey if are interested in getting a bike this is the place here really great people here if want to look around for bike look Austin such a great and if you wanna purchase bike look for my man Mattew he is the guy to go to he will work out a price for you !!🤙🏽

Ju
Review №37

Service was great. Martin was very knowledgeable about all of the bikes that I was looking at. Matthew was also great and speedy with the finance portion of the sale. Definitely recomend anyone looking for a bike to stop by.

Ma
Review №38

I been waiting for the right time and the right place to get my Can-am. I want to thank everyone in Prime Motorcycles who put a bit of assistance in my purchase, specially Walter thank you so much for the patience, caring and attention you had with me. I will recommend this place 100%. Chad and Matthew thank you too. You guys have no idea how much this purchase meant to me.

Mi
Review №39

I come in with my husband and we have bought all our stuff from here. We got bikes, a jet ski, side by side and we still plan on doing business. Everyone here is so nice and will make sure you get what you want. 10/10 recommend and whoever helps you, you won’t be disappointed!

tr
Review №40

It is a great place to do business with, Everyone does a fantastic job helping you get everything taken care So you can have fun with the toy that you choose , So I think you’re all for all your help everything worked out great I recommend a place to anybody they’re very good people.

le
Review №41

The staff was great and we really enjoy our purchase!! Thank you again! We will be back!

Ri
Review №42

Prime motorcycles is amazing! They got me approved in minutes and within the hour I was on my way on my new beautiful ride. Thank you Austin for the great service and I recommend prime motorcycles for anyone looking for a great bike at a great price.

R
Review №43

Very nice experience. Martin, Chas and Matt were great. Walked in wanting a 2010 rode out on a 2014. Did a great job working within my budget.

Br
Review №44

Awesome company with great staff- especially Austin and Chad. They stayed late so we could pick up our bike. Super helpful and made the process quick so we could get back on the road.

Co
Review №45

Martin was an excellent sales rep. I would definitely recommend friends and family.

Da
Review №46

Great shop and incredible customer service.Austin and Chad made this seamless. Did the deal on the phone and I drove in and I’m out in under 30 minutes.

Sc
Review №47

Everything went smooth. Austin was easy to work with, the process was smooth and good communication. Overall was very pleased!

Ro
Review №48

Austin was great made the process super easy great sale guy to work with and Matthew the financing Manger was wonderfull.

El
Review №49

If you’re looking a for new motorcycle, this is place to go! All bikes are in great condition and the whole experience was no hassle. We never felt pressure, just help from the well informed staff, specifically Martin!If you’re in the market for a motorcycle, stop and check them out. You won’t be disappointed ☺️

Ta
Review №50

Prime made shopping for my sons motorcycle fast and easy! Martin was friendly and informative, great service! Highly recommend!

Na
Review №51

Purchased a 2014 ZX 6R, best experience ever! Austin and John were amazing. Handled all the financing, referred me to an insurance agent got a great rate on full coverage policy. Mechanic, Mike was courteous and friendly, fixed a few minor details before I took it home. Great selection to choose from and fair prices. Highly recommend them!!!

Jo
Review №52

This place is awesome. They are fair and upfront with pricing and financing. They dont bait and switch, and they work hard to get you into the bike, pwc, or side-by-side you want. Every part of the transaction was smooth and easy. I recommend them to anyone looking for a great toy at a reasonable price, and with great financing options. I will definitely buy from them again soon.

EL
Review №53

AUSTIN AND THE WHOLE ENTIRE STAFF WE WORKED WITH TODAY WAS AWESOME, COMING BACK IN ABOUT 4 MONTHS FOR ANOTHER PURCHASE FOR WIFE

Mr
Review №54

Prime had the exact bike I was looking for and Mathew helped me get financed very quickly. I am complete now. Thanks guys!

Ju
Review №55

Matthew and Austin were awesome in getting me my atvs. Completely hassle free, they did everything, answered every question, and were extremely knowledgeable about their inventory. Highly recommend this place for motorcycle, atv, utv sale. You won’t be disappointed!

Am
Review №56

Awesome experience buying our bike! Austin and Matthew were so friendly and knowledgeable.

Br
Review №57

Great first time experience with Austin and the staff. Helped me find a great bike! Fast and great service.

Ch
Review №58

Awesome experience! Quick and easy and the service couldnt have been better!

H
Review №59

Amazing experience in buying 2 new CForce ATVs. Thanks Martin for the buying experience.

Am
Review №60

Great customer service! Thanks so much.

sh
Review №61

This was seem less and easy as needed . They were professional and answered all my question. Got me approved right away no issue. I highly recommend coming here weather you new or old to biking. Thank you for everything I will definitely do business with you again

Mi
Review №62

The service overall was good they repaired my bike and installed some accessories for me, however, sometimes when Im put on hold over the phone itll hang up after ten minutes of waiting. Also, my left mirror wasnt tightened properly which was disappointing so I had to fix that myself. While it was a minor issue I paid them to install my stuff properly.

Ke
Review №63

It is always a pleasure dealing with Chad Thompson with prime motorcycles. Servicing my golf cart is always a pleasure. I look forward to doing business with him in the future. I recommend Chad in prime motorcycles to anyone in the market for a motorcycle or four wheeler or a golf cart…

Sh
Review №64

We came today to buy my first motorcycle and Austin greeted us with such a great attitude. He was very informative and was very patient with me trying so many bikes before he helped me make the perfect choice! He was not to pushy and allowed us to go have lunch to think and we came back and made the purchase. The general manager Chad gave us the right price and John took care of the final transaction with again a great attitude! We had a very good experience! Go see them if your in the market!!

Mi
Review №65

Just purchased a bike. Easy to deal with no pressure sale very knowledgeable. Thanks austin

Ge
Review №66

Purchased my first bike from them was too easy ! Had me in & out! Martin was awesome to work with !

Da
Review №67

Great place to do business drove 2 hours to pick up my back

Ja
Review №68

Walker and Mathew were top knotch with helping me trade in my motorcycle for a cruiser. Awesome experience and great deal. I will definitely recommend Prime Motorcycle to all my fellow riders

Ev
Review №69

Despite declaring that I had dropped by not to buy but to get information on motorcycle operator licensing courses, I was treated cordially and given a generous amount of time. Prime Motorcycles definitely leans toward Harley Davidson but discretely avoids the machismo of the orange-on-black decor. That purple Triumph is whispering my name....

Jo
Review №70

Austin and Matthew are awesome come see them you wont be disappointed !!

Ja
Review №71

I had to put one star because there’s anything lower, I bought a bike last year no problems so brought my brother to buy one here and it was extremely bad , the bike was not ready for pick up in time , on top of it the mechanic drop the bike break all the plastic and as we’re looking at it the salesman Austin was rude knowing already the situation that they were in as a dealer experience buying here . I feel bad for the other salesman because he try to help. Not coming here again!!

Me
Review №72

Thank you Austin for helping us with our recent purchase. Very nice group here . Helpful and knowledgeable.

Ar
Review №73

Guys were fantastic...easy in an out.. fast process...Austin and Mathew were great..

El
Review №74

Great experience. Huge selection of inventory.

al
Review №75

Austin, Chad and Matthew were phenomenal. We did most everything over the phone and when I came in they were very quick and courteous. I would recommend this dealership and the crew hands down the best buying experience to date.

ro
Review №76

Has been a great experiance overall and Austin has been a kick a$$ Rep.

Le
Review №77

Great buying experience! Martin was very knowledgeable and very communicative! Highly recommended!

Cu
Review №78

Great experience, great customer service, recommend it👍🏼

Ja
Review №79

Mr. M was very nice throughout the whole experience. Great employees 👍🏽👍🏽👍🏽👍🏽👍🏽

Ch
Review №80

I just got a bike from prime they were excellent and it was easy . Austin was also very helpful and made the process very simple

Ka
Review №81

Prime motorcycle was amazing !!! Martin took good care of us and made sure we got the perfect bike !! Thank you guys

Se
Review №82

I had a awesome experience. They were able to get me on the bike I wanted with no problems. Austin stayed late to help me ride home that day. I would recommend these guys in a heartbeat.

Tr
Review №83

Excellent service. Thanks Martin and Matthew

Ke
Review №84

Matthew provided excellence customer service when purchasing my Can-Am Spyder. I would recommend him to anyone!

Ja
Review №85

John did an amazing job of getting is taken care of, and getting our new Voyager!

Ra
Review №86

Very easy process to buy. Staff was very helpful!

Ju
Review №87

Prime MotorCycles is 100% the truth. Martin was very helpful he went above and beyond and made the process super easy! Definitely have a lifelong customer here thank you guys

Ne
Review №88

Love this place. Austin has been amazing and very informative. Him and Chad did such a wonderful job. Will definitely recommend and will be back to get a second bike.

Sh
Review №89

Matthew was great! Very knowledgeable, I will be back for another bike and some great service.

pa
Review №90

Great experience buying a motorcycle from prime motorcycles. My salesman Austin was great. Sent me pictures and videos of the bike I am buying. Great price and easy financing. Would definitely recommend. Thanks for helping me get back on 2 wheels

As
Review №91

Very great place, very helpful and honest. They make sure the motorbikes are in great shape before selling. Friendly sales people easy to talk to. Matthew Votino was very helpful answered any questions I had and made sure the bike was what I wanted.

Ke
Review №92

From the initial phone call to the financing aspect. Matthew and Martin were extremely helpful. Went above and beyond to make sure i got the bike i was happy with and well within the budget i wanted to be in. Highly recommend.

Sa
Review №93

Such a great experience! Everyone was super nice and helpful and the whole process of getting the bike was fast. Would definitely recommend to anyone interested in getting a new bike!

Ea
Review №94

My man Martin hooked me up with great can-am spyder. Great service provided. Y’all go shop with Prime Motorcycles!!!

ZE
Review №95

Hours of operation are wrong, and disappointing, Google has them open on Labor Day and they do not answer the phone, and their automated service says they are closed on Mondays... and the answer voice-mail is full and ant even leave a message, was looking to buy on a day off both my wife and I are available to drive the 2 hours , but I am guessing they are closed... yes 1 star from me for misinformation.... and unavailable

Er
Review №96

Martin is a great employee had a great service was quick and fast. Recommended Prime Motorcycle

El
Review №97

Awesome service! Very patient and kind MARTIN IS THE MANNNN!

co
Review №98

Great customer service everyone gets approved i just got my bike here and the team is awesome. Shop prime motorcycle if you need a good bike at an affordable price.

db
Review №99

My Salesman Austin was great detailed and on point. Purchase process was easy to the point and fast. I Highly recommend Prime Motorcycles for your next purchase. Ohh PS. I LOVE MY BIKE! KAWASAKI VULCAN VAQUERO.

St
Review №100

Thank you so much Austin & Chad for everything you have done to get me on the bike I choose.

Information
99 Photos
100 Comments
4.8 Rating
  • Address:1100 S French Ave, Sanford, FL 32771, United States
  • Site:http://www.primemotorcycles.com/
  • Phone:+1 321-203-4538
Categories
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations