Its is so great to have a hardware store in the area. But aside from that, the team there are always polite and helpful. Good crew.

The people were very knowledgeable about the subject that I was there for

Very helpful team with useful recommendations.

Friendly and knowledgeable staff. If the dont have what you need they can order it in for you.

They pretty much have everything crammed into that space. Especially good if you need things to repair older buildings like the victorians that surround the hardware store. The people who work there were helpful and courteous.

Exceptional customer service from store owner/manager.

Great neighborhood hardware store. Theyre very helpful

Always have what we need, super helpful staff. Highly recommend. There is NEVER a line which I really appreciate.

I love hanging around in hardware stores and this one is no different. Lots of things that I want to get. Given their small-medium size they dont have a large selection for raw materials like wood, but its great for small home repairs and tools

If youre looking for something from a hardware store youll find it at Dales. He has everything including kitchen sinks. Shop here again and again.

Love this place, they have everything and if they dont have it in the store they will special order it for you. Love it.

Very helpful and friendly staff! Also a nice variety here,with very great prices! The choice of air plants here are very adorable as well. Also very affordable tools,and not a long wait to be assisted. Would highly recommend this place!

Courteous staff very helpful. Prices reasonably

The folks at Roberts Hardware are problem solvers the way all hardware stores used to be and the way the big box stores can never be. I had a broken sash cord window. Rather than trying to sell me a whole new window I had it reglazed here instead. They also sell the weights and pulleys but let me know that they could sandblast my existing pulleys if theyre giving me problems. Its so refreshing to have someone truly invested in helping the customer.

Everything you need. Great service.

Great selection and very helpful staff.

Nice convenient spot, and really helpful at staff for those of us new to home improvement and home maintenance. For example, the person up front took a look at some photos I took of a faucet I was trying to replace and helped me figure out some of the appropriate tools I needed.

Really great local hardware store. Everyone there is friendly and knowledgeable, and they are always willing to help and be inventive with solutions to whatever problems you have - do they have everything? No, of course not - theyre small... but what inventory they do have, the staff understands quiet well.

Places like this are why Amazon is taking over. They rope off their isles then make you stand around waiting for help until you get bored and leave.

They knew exactly what parts I needed when I told them what I was working on. Got all the pieces fast, in one trip, and for a good price.

AMAZING CUSTOMER SERVICE! Bob solved 2 of my problems within 3 days of each other. Thank you for having such a great employee.

Roberts Hardware are the best! Recommend to anyone looking to be in great hands! Great location off PCH makes it an easy drive if you live alongside.

Just doing a delivery. But the people that work here are pretty cool, and customer service oriented. Very open and comfortable feel while being there.

Favorite store on Haight! Very practical.

The best hardware store , in San Francisco !

We love to support this family owned, local shop!

Staff was helpful in helping my friend and I soundproof a doorway. Gave us useful advice and pointed out the right materials for us to use.

Great store right here in our neighborhood. Wonderful personal service from the knowledge staff.

The staff member was very kind and helped me finding the bolts that I needed. Exactly what you want from your friendly neighborhood hardware store.

The staff are all really friendly. Super convenient if you are living close by. Things are more expensive than if you were to go to a big name store, but they have everything and are willing to order things if they dont have it

I go shop for materials and air plants there a lot!

Been doing business here for years. The service is excellent and the product selections extensive.

Roberts Hardware is a Haight Street treasure. Whatever services or supplies seek, the staff is there to assist. Drop by to say hello to Drew.

An extensive hardware store in the city. Tom was very helpful.

I get my keys here....they do a good job

I like to go over this place once a week to check for new appliances for my new home. I also talk to the people that run this place because they are so knowledgeable about home care.

Awesome store. Will continue to shop here.

Staff was extremely helpful

A lifesaver for a DIY home improvement project gone wrong!

Got right in and right out

They always have the best service

Always helpful!

Great service.

Friendly staff.

Excellent and knowledgeable staff.

Its just a few minutes from my place for me to support local businesses

Great selections of products

Awesome, friendly, neighborhood