Great little hardware shop in the middle of the city. Went in for the first time today and was asked by 3 different employees if they could help me find anything. All were super helpful in knowledge and helping me locate what I was looking for. Will definitely be back.

Awesome hardware store a little high price though.

Everybody is so cool over there Mike and Spencer those are the guys that go to if you need screws and washers please be polite to these guys you know worker shortage is real..

O.K. it is small and gets crowded easily. But they have two floors of anything and everything you might need. Super courteous and helpful staff, awesome location if you are in the city. Just go!!!

Great San Francisco hardware store I go there all the time The prices are reasonable and the staff while they may be low numbers they make up for it with enthusiasm.

We are so lucky to have Cole-Fox hardware in San Francisco. Its a real old school hardware store. The staff really know their stuff, and are very helpful in helping you get the best results from your projects. Dont go to the big box, go to Cole-Fox! I genuinely love these people.

Rather decent hardware store especially in the middle of a city. Giving 4 stars only because of 1 employee is an angry individual who could care less to do his job. You sign up with them and you get points towards $$ off future purchases. A little tip. Military discount on the 3rd Thursday of each month 20%off. Get everything then.(might check with them to nake sure its still valid.)

Staff was nice & helpful. The store was clean & their inventory was plentiful. Good experience.

A little bit of everything you could possibly need. Absolutely packed in every corner of the store.

Great store! Easy and convenient location 🙂

Its packed in there I guess they decided to showcase every little thing they possibly could in such a small place. All the bells and whistles for nonsense items but wheres all the tarps? Someone forget to order to compensate for all the rain weve been getting?

The best key copy service in the city. It’s a bit crowded and labyrinthine.

Fantastic has everything you need and great location

Ive always find whatever I wanted here, theyre just a little stingy on power tools but other than that, its incredible that they can fit so much stuff in such a small place

They always have what I needed here. Very friendly and helpful

I love this store. Staff is peerless.

This is an awesome hardware store. They carry just about everything you can think of that a hardware store should have. Great customer service too!!

Staff is extremely helpful and will not hesitate to assist you!

I go here all the time to get all my tools the people are friendly and get too know you personally, they are big enough to handle most of your needs but small enough to be on a first name basis, I suggest get a membership and collect your points they really do help

Recently had to pick up some things. Always been helpful even previously, very safe feeling environment as COVID-19 precautions are taken seriously.They only allow a set number of people in at a time so there is a possibility of just waiting shortly. Its out of safety so I actually find see that as a plus.10/10 customer service.

Awesome. Staff here is THE BEST. Always helpful and super efficient. This place is priced fair and has a huge variety such that I always find what I want. Way better to buy here instead of amazon as its local and quick. With that said, parking isn’t the easiest ... so bring a friend to hang in the car in the alley while you run inside.

Staff is very knowledgeable and friendly. Good selection for most things. Im always surprised by the options given the size of the space.

Depending on your needs (basic needs only- anything serious you go to Discount Builders on Mission and Duboce) its adequate. Slightly pricey, especially with the advantage of location.

Excellent customer service ask for seniors discount if you qualify.

Cole Fox Hardware, an oasis of repair and home goods in the busy downtown area. Stacked to the ceiling with everything you could need, theres a packed downstairs, too.Helpful staff, and free popcorn in the afternoons!

Love this shop! Bit hard to find stuff inside as aisles arent labeled, but the staff is super helpful. Good prices + convenient location in the city. Happy to have them in my neighborhood. :)

If you know where to look you can find almost anything, except for lumber

Its a great place to find whatever hardware or other DIY items that you might need. Great atmosphere and great customer service.

A little of everything, better then home depot

Great staff who have been there forever and so know where everything is; and they have everything. A well curated collection.

Very thoughtful place I like the smallness about the place. Better than Bigbox hardware.Thank you for opening up again in the same location.

The staff here are very knowledgeable and they are very good at finding the right solution to my questions. I really appreciate that they are patient and kind.

Awesome selections. Great customer service.

Its a great location if they dont have it in the store they can get it for you pretty quickly staff is great if you need something for your house or your apartments and you dont want to run all over the city check them out, and they also have a few other locations in the city so if they dont have it there they can check one of the other locations like I said theyre very helpful

Love this store. Great selection, super helpful and friendly staff. Quality is usually better, too. Generally one of my first stops.

In a traditional neighborhood type setting, Cole Hardware offers a fantastic selection of thousands of products in a compact, two level, Downtown location.The very knowledgeable staff will help you find just what you need, then have you on your way in no time... at a fair price. --Must be why theyve been around The City for all these years.

So remember when hardware stores were a place where you would visit with your grandparents. This is a place where my grandfather would love cherish the passions of all things tinker. The most fabulous thing about this particular location is the front window displays. Intricate art display and beautiful setting to take your cheerful creative soul and give you something more to visually observe almost begging you to come in and find all of the items and recreate your own definition of what they are thank you for being one of the few places I can step in off of the Streets of San Francisco and still find a piece of my creative soul.

This place is great! They quite literally have everything! The safe are friendly and the store is a wonderful maze of fun that you didnt know you could have! Plus they have AC!

SoMa best place to get ANYTHING, from the most obscure bolt to coffee filters. Thank you to the very helpful staff here, who is always bringing me to just the right spot!

I love the way they have crammed so much in such a small place. We all know that any place affiliated with Ace hardware is going to be on the high side but the selection, the fact that they are right here in the city , and the uber helpful staff make the cost seem more like a deal. Its Not often you go somewhere and spend money then walk out feeling like you got your moneys worth.

I go to cole for supplys at work very friendly personable staff that have knowledge of how to do things ive been going here for 15 years and have enjoyed it totally also is very well stocked for your needs

The employees here are extremely helpful and knowledgeable. They have a wonderland of a location so please respect it and have fun. Its a cool place.

Very convenient, a lot of good stuff. Best hardware store in downtown!

I cant say enough good things about Cole Hardware. Its not enormous like those big box stores, so their selection is choice, all good quality items. Also you simply cannot beat their customer service and community engagement. Please support this great San Francisco original, a family run business since the 1920s.

Amazing people making up for an amazing in store shopping experience.

It was great, I install biotechnology equipment and they always seem to have what I need. Just like my hardware store in SAN DIEGO.

Love this place BUT THEY HAVE CLOSED AS OF 9/26/20 due to Covid, so read the sign. I tried calling today and the phone just rings.

Very well stocked hardware store in central San Francisco. Staff extremely helpful and friendly. Tools are high quality and huge range. They are happy to let you browse too. This is a great store.

Helpful staff. This place is the best.

So glad theres one in the city

The last past 3 weeks the have been letting me down with a light bulb special order

Id like to support small businesses when I can, however the employees at this Cole Hardware truly disappoint. The cashiers cant even do simple math for an exchange (I ended up returning instead since they couldnt work out an easy math due to a discount involved), its not surprising why machines are replacing humans. Cole Hardware please train your cashiers on customer service and some basic math if you want to stay in business. You are losing to the Amazon game...

Helpful employees in store and on the phone.

Great staff, no hovering and twice the price of anywhere else! Delightful!

My new favorite new hardware store 😍.

Great prices and well stocked. But the best thing about this store is the service. The clerks are so wonderful and so helpful. Glad I found this store.

Incredibly well-stocked hardware store right in the heart of downtown. Stopped by earlier in the week for supplies to unclog a drain and left with even more goodies :) So glad to be able to shop small and support the Cole Hardwares! Rockridge is my usual location and I was thrilled to discover that I can get the same friendly, helpful, patient & personalized experience downtown as well. Thank you!

Great place for tools and misc household items. Some of, not all, the employees arent very friendly but cool place.

The service was excellent. I need small foot caps. Sorry of obscure, but they were friendly and help me find it. Cheerful service. Considering they are in the middle of San Francisco and they were very busy, they handled it really well.

Excellent City hardware store. Always seems to have the items I need and feels satisfying to get what you need quickly and through a local business.

Get things here for repairs for the apartments or homeAnd get the (Bar B Que Grill)For the Tailgate Party at theGiants game or Warriors!

Had 123 battery

Solid service, nice and knowledgeable staff, and good late hours. As a maker this place has saved me more times than I can count being open until 8pm downtown. And half the faces working here have been present the past 5+years Ive been coming here - must mean they take care of their workers too

This is a store I love supporting. Its got the friendliest staff no matter which store you go to. Its smaller than those giant hardware stores, but it is a real and properly stocked hardware store. It had the paint sprayer, the closet pole, the drill bits, the Pre-taped drop cloth when I needed them at comparable prices to the big stores. I really enjoy my neighborhood Cole Hardware. Glad its here.

Tucked at the corner of an alley on 4th St. is this hardware store thats been there for decades. Friendly staff willing to help. I wanted light bulbs and I was told to go downstairs and hell let a fellow employee downstairs show me where it is. He recommended the right one for me. If Im in the area I will definitely go back for any household items.

They are so helpful here, from helping me choose the right drain cleaner to letting me know of a supplier to go to for hard to find parts. They can also make copies of keys, which saved me a trip since they are right down the street from me. And their prices are affordable. Very friendly staff!

Very smart men run this place. They cut you a perfect Key hello gboard

Great place to make keys! Very helpful customer service. They have everything and anything you would want from a hardware store. Conveniently located on fourth between Mission and market right next to Jesse East.

Pricy cramped and 3 of the 4 employees I encountered had bad attitudes.

This place has everything you need to fix almost anything. Very friendly staff members and knowledgeable about stuff that need fixing.

Very helpful staff in the screw department.

As soon as I entered, a gentleman was very kind enough to help make keys, Im very happy with their service. I will be definitely going back! Thank you!

Love this place! It has so much stuff in a fairly small space but a great hardware store in Soma with great customer service. What hardware stores used to be before the big box stores crushed them. Highly reccomended.

I love this place! I find something new all the time that I had thought they stopped selling. As far as I know, Im the only one working on the new arena with a waterproof notebook and pen. Thanks Coles

Cole Hardware is a great hardware store in downtown San Francisco. It has 2 floors of hardware stuff and plenty of sales clerks to help. If the person youre speaking with doesnt have the answer, he/she will get someone who can help you.

Its got a ton of stuff shoved into a tiny, hole in the wall type of place. Ive been a frequent shopper here for a few years now & the only complaint I have would be that I love to look around at everything just to see what might be new at the store and I tend to be treated like Im going to steal something! I can understand that security is important, but come on!! Do they really need to follow me around so closely that if I stop walking abruptly, they bump into me?

I purchased a bed from Wayfair some or the screw were defective; i went to my favorite store; David & Keith you did a great job. I love all the skillful friendly staff, i have been a member since the early 90s and havent regretted it. Keep up the love.

Great hardware store in the city that offers way more than just tools and hardware. There were board games, kids toys, scrap booking, decorations, Timbuk2 messenger bags, and Yeti canisters. If you live in the Bay Area, they can convert your commuter checks to you Clipper card.

I love hardware stores; especially the mom and pop ones in small towns. Despite now being an ACE Hardware, Cole Fox still has that classic catch all neighborhood feel. They have everything. Seriously. They have duct tape with handlebar mustaches on it and PVC pipe. They have a half dozen different dolly/hand carts and doorknobs. If you need it, theyve got it. Paint, tools, home repair, everything. Plus they hand out free popcorn and have awesome staff. I would just hang out here if I could!

A store in the town, that has everything, hardware. From sprockets to heaters. A survivor of old town retail, between Market and Mission in San Francisco. It is surrounded by modernity and posh. You are surrounded by hardware that you forgot existed. It is a store for everyone, but especially for startups, if you cant find that thingamajig.

Super convenient hardware store, friendly workers that can answer questions offer advice on projects. Prices seem reasonable on most items with a good selection.

Excellent hardware store!! This is my go to place in the city. There’s not much they don’t have, but don’t come here for lumber. Their wood selection is limited.The staff are very helpful and always have a smile. A pleasure to shop here every time.

Friendly helpful staff, and a surprisingly wide selection wedged into this space. Prices seem a touch high, but are actually low considering they maintain a downtown store that has no real competition - I appreciate that they have not gone the route of price gouging.

Convenient place to get keys made, pick up hardware odds and ends and such downtown.If you have the option for your key, get the peacock key. Peacock is the best one.

This is probably the best run group of stores of any kind that I regularly go to. The staff is incredibly friendly and helpful, and while they may not have everything, they have plenty.

Great found, what needed.

Nice friendly and knowledgeable crew members. A+++++

The staff here are great and they have amazing

Love this place. Good prices for downtown location, amazing friendly staff and seems to always have whatever I need.

Great hardware store! I have been there several times this week for paint and odds and ends and they have consistently been helpful! They take their time to explain your options to you and how you might go about accomplishing your DIY project. Exactly the service I expect from a family hardware store!

Small Aladdins cave of hardware treasures. Very helpful staff. Its a bit cramped and a bit busy, but theyll very likely have what youre looking for and some fun odds and ends to boot. And, popcorn for a quarter by the key cutting counter.

Staff are sooo nice and helpful, pretty good selection considering the small space in downtown sf

Cokes is the friendliest hardware store Ive been to. The staff Really knows their business if youre in a hurry just ask where it is. Youll be in your way in no time. Thanks Coles Hardware on fourth. You supply MalloLily at Pauls Flower Stand with all of our flower tools. We cant leave out all of our repair and lighting needs. The little gals at the counter are Awesome.

Apparently it is the only hardware store in all of S. F. that had what I had been looking for.Which were contractors grade work suspenders, obviously for holding up my pants. Through out the entire Market Street retail area, the only suspenders available were the fancy dress type for formal, casual, and fashion poser wannabes. Not for working people.Other hardware stores declined to confirm whether they had such things, unfortunately.Since sewing supply outlets are more rare these days, ready made from a hardware store was my best bet.

This hardware store is in the heart of downtown and although their prices are not within those of big box retailers I thought Id find a dish rack for less here and sadly they had a big plastic one on the top shelf downstairs and it was more then I expected.Now Im forced to create my own dish rack since I cant afford one to store my dishes after washing them.

Excellent staff, awesome service, a plethora of items.

I and my daughter went to buy a door knob to replace my door apartment that is no key lock, but there is no luck because my door knob is old old old one. so we get help from the customer service , there are two cute guys and suggest us to replace only the panelwe are very happy hope it is work. we will find out tonight.

Best hardware shopping experience. Often cheaper than Amazon!

I dont love the prices of paint...compared to a larger chain store like Lowes a paint sample at Cole cost 3x the price. But the staff is very helpful and really good at making suggestions when you describe your project. I also leave with exactly what I need to get the job done!

They have been in that location for over 30 years Ive been coming here since 1979 theyre very helpful and they continue to upgrade their store couldnt ask for a better hardware store I bought a set of ratchets for home use