After ignoring me for a minute, the guy says What do you want? without looking up. Then gives me a hard time about not knowing the name of the style door handle Im looking for and brought with me. He said thats not going to help us out. I was hoping to get help, not give it. I was quite surprised by the attitude I got. They may do great work, though, Ill never know.

Friendly service. Arrived within stated time frame. Great job!

I used to go in and buy things all the time since I live right around the corner. Today I went in to pick up some items and got yelled at because I didnt have a mask. Theres no more mask mandate and Im fully vaccinated. The guy was incredibly rude about it as well. Go to Ace hardware on Geary down the street. Better selection and much nicer staff.

Really happy with their service — our locks feel brand new. The technician re-keyed four locks quickly and showed us this cool but obscure feature of our super old locks.

Had keys made, fast friendly service.

Key copies & hardware supplies when I the area. Great locksmith service too.

Theyre always there for those odds and ends neighborhood quick needs.

Love this place.Joe, Linda, and the crew are great.Go here for locks, access systems, keys, safes, tools, hardware, accessories, and personal attention - we have for over 25 years.

I want to like this place since Ive lived by it for 20 years....old management is gone which is good as the grouchy old man was, well grouchy and gave poor advice.Under newer management.....wanted cash for my purchase (after I waited 10 minutes for the one worker to make keys for another customer), well this is CoVID and Im not using cash.....and you shouldnt make customers wait that long...or at least acknowledge they are there??? I dont know but something is wrong that this place has even survived this long.I now get in the car to drive to ACE, which is has plenty of people working and are always friendly.

I worked at a rival hardware store (Roberts) in SF for 18 years and Crown was the place we recommended when it was something we didnt carry or an out-call locksmithing job.Very dependable, reasonably priced. Not one of those franchise rip-offs that suddenly doubles or triples the price when they get there.

Duped my key fast and easy. Also brought in a lock I thought was broken and they lubed it up for me. Great knowledge about locks and keys. Lots of useful stuff there too.

Helpful and knowledgeable. Solved my problem and had the parts there.

Nice little neighborhood hardware store nice variety of goods and a nice little lock shop there

They always have keys for automotive from 1960 to current.same for keys too oddball locks.

Excellent service! Very professional in the booking, and super nice/professional/just slick guy came over and fixed my broken door lock.Highly recommended.

I needed a key duplicated one morning. I came in and the serviceman dropped what he was doing, duplicated my key in a few seconds, and I paid $2.00 for it. I was definitely happy with the transaction.

These guys were super patient and even leant me some tools when I was in a rush to install a lock before Airbnb guests arrived. Awesome service!

Very helpful staff. Helped pick out a Mortis lock.

These guys are awesome

I love it because my grandma owns it!

Dont go to this hardware store unless you want to experience rude service. J a counter person is a reason why you should avoid this establisment

Duplicated my motorcycle key and it worked!

Love Crown lock!!!