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Patio Productions
2161 Hancock St, San Diego, CA 92110, United States
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Patio Productions
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Ja
Review №1

Loved the entire sales and delivery experience. Also LOVED the actual product, which is an outdoor table for 8, with tempered glass. Service is VERY friendly, items were in stock, and was happy to receive within 2-3 weeks (faster than most companies today in 2021 with all the issues of production around the world).The delivery included putting the table together in our backyard! Totally recommended

Pa
Review №2

Absolutely LOVE our Patio Productions umbrella and fire pit. The service was excellent and the quality of the products is top notch. We couldnt be happier with our new outdoor space. The showroom is beautiful and has a wide variety of products to choose from. The installer was awesome too!!

Ro
Review №3

Expensive, but well worth the money. Very friendly people. The patio set I bought was very securely wrapped and no assembly required.

Ch
Review №4

Excellent products and service. Patio Productions committment to customer satisfaction was exemplified in the service I received from Lynne and Fernando. From on-site shopping, email updates, to delivery, their teams courteous and helpful assistance was much appreciated.

An
Review №5

Great showroom, amazing selection, and staff were professional and able to answer all of our questions. Found a great sectional and a large umbrella. Delivery and customer service were also top notch, we will be back.

Pa
Review №6

Great experience. Ben and the entire team are very easy to work with - no pressure but tons of knowledge. Theyll steer you in the right direction at the price points youre comfortable with. Products are great quality and the fire pit we purchased transformed our backyard space. Highly recommend.

Al
Review №7

Excellent service and I was so very pleased with the professionalism and and knowledge of the wicker furniture that I purchased.

le
Review №8

Customer service at Patio Productions is top notch. I took over a year to make my purchase and every single associate I came into contact with during that time was helpful and professional. The Sunbrella samples were mailed out promptly and every concern was addressed. I want to give an extra shout out to Penny who went above and beyond to field endless questions and ease my out of state nerves as I was anxious to make such a large purchase sight unseen. She even sent me photos from the showroom floor. Kudos to the customer service representatives at Patio Productions for a job very well done! I can not wait for July to see the furniture and I will post an update then.

Su
Review №9

Linda at Patio Productions was a total gem! She was very kind, helpful and patient. I will be heading back for outdoor pillows. Also, Fernando the delivery driver was great!!! We love our new outdoor furniture-check them out.

Al
Review №10

There aren’t enough superlatives to describe my experience with Patio Productions. Shopping for outdoor furniture exclusively online, I feel so lucky to have found this company! The merchandise is of very high quality, and at amazingly reasonable prices. The selection is enormous without being overwhelming, and the customer service was so superb that I thought I had stepped into a time machine and gone back to the 1950s. Everyone - and I mean everyone - was so friendly and knowledgeable and helpful - including the white glove delivery service folks who cheerfully devised a pulley system to haul two sofas, which were too big for the elevator, up to my fourth floor roof deck. I got a lot of stuff - a dining set, a loveseat, a side table, four club chairs, two sofas, and a fire table - and it’s all BEAUTIFUL. It has even been pouring-rained on already, and everything they said about the weatherproof nature of the furniture and cushions was true - it looked like nothing had happened by the next day! It really does seem to be very well-made, very durable furniture - and the selection, prices, and customer service at Patio Productions simply can’t be beat.

Lu
Review №11

I am happy with the chairs for my patio. They are really comfortable, easy to clean and have withstood the San Diego rains very well. Although they are not totally outdoors, they do get a little rainwater and they dry out very quickly once the sun rises. They are light to move and beautiful. A fresh and modern design. The attention I received from the sellers was excellent, since due to the covid it took a few more weeks to arrive, but all the time I was informed.

SU
Review №12

We happened upon Patio Productions after doing a search for a new patio table. This place is fabulous and what a selection! We found a wonderful extendable table and beautiful chairs. Penny was extremely helpful answering all our questions, and gave us all the time we needed to decide on which table to purchase. Thank you Patio Productions!

Da
Review №13

Awesome patio furniture here and super friendly with great customer service.

je
Review №14

We love the outdoor sofas from Patio Productions, solid and great quality, goes great with our Mid Century out door living room.

Mi
Review №15

We were looking to replace our worn out patio set and after browsing the usual retail outlets such as Lowes, Home Depot etc, we found Patio Productions on Google. We live up in Carlsbad but drove down to their showroom near the airport and were blown away by the selections. We were greeted by Lynne and eventually decided on a beautiful set from Ratana along with a fire table from American Fyre. Everything about our experience was first rate. Covid safety protocols were adhered to.Unfortunately, due to Covid, we had to wait longer than expected for our set to arrive but we were constantly updated by Lynne. The only issue we had was due to an error in manufacturing of the fire table. Lynne had a rep from American Fyre at our house within 2 days who fixed the issue.Couldnt be happier with the service and the product!

Am
Review №16

Their stuff is absolutely gorgeous. All the furniture is really good quality and doesn’t feel like cheap stuff. We picked up a set of mandala chairs, an outdoor dining set, a swing a huge umbrella and much more. Penny and Lynne did a really good job suggesting color combinations and helping us match pieces from different collections. Delivery was prompt and their pricing really couldn’t be beat. The best part was that this was a one stop shop for our entire backyard and poolside furniture.

Je
Review №17

Patio Productions is a great place to source outdoor furniture. Drake went above and beyond to assist me and was super knowledgeable about the furniture and brands they carry. It is not very easy to find contemporary aesthetic outdoor furniture in our area and they carry some awesome lines. Check them out!

Ju
Review №18

Amazing place. Found exactly what I wanted for half the price.The best part is they were able to deliver the next day.That’s right, in less than 24 hours I have a new patio set on my new deck.Really nice sales and delivery people too.I absolutely recommend this place and plan to return when I finish my yard.Julie Hoffman

Cl
Review №19

I purchased a patio set by Acapulco and a matching umbrella. The furniture and umbrella are beautiful, stylish and very comfortable. The umbrella had suffered a small amount of damage in transit and the folks at Patio Productions were wonderful in helping to get a replacement part. I only called once on a Sunday and they followed up immediately Monday morning and checked back with me until everything was fixed. How many times have you had an experience like that? Id say it was unique. Super customer service!!! and great products. Highly recommend this business.

Ch
Review №20

Very impressed with both the furniture and the people that work here. So professional and helpful. Very knowledgeable and go above and beyond to help. The furniture is very good quality and unique which is what we liked the most about it. Its not the cheapest but thats what you pay when you want quality that will last.

da
Review №21

As advertised. delivered in just a few days. exactly what i wanted. thanks.

RW
Review №22

Linda the sales person was helpful and friendly. We are happy with the purchase of the patio dining table, chairs, cover, and umbrella. They were able to have it delivered sooner than original timeframe and the delivery crew went the extra step to carry everything into our backyard. All good!

Gi
Review №23

Great selection and service. We ended up with a wonderful cantilever umbrella we absolutely love and used all summer long! Highly recommend!

Va
Review №24

Loving my 2 grey wicker sofas with custom blue cushions. The QUALITY is excellent so far. It seems to be built sturdy and the cushions are comfortable.CUSTOMER SERVICE is very good. They do respond to emails and phone calls.The only negative comment is the length of PRODUCTION. I understand the frame is made overseas, and shipped, during a pandemic , but my 1st sofa took about 3 months. The 2nd sofa, ordered after the 1st sofa, took about 2 months. So plan for 2-3 months to get your patio furniture.As soon as it’s completed, the furniture is picked up by Patio Productions and delivered the next day. So like I said, very good service!

Ed
Review №25

Every once in a while (fewer and farther between these days) a company goes above and beyond. Offering high quality products is one thing, but offering high quality customer service is the exception rather than the rule. I have not yet received the product I ordered, which I have no doubt will be high quality. Before even receiving the product, I wanted to give a shout to Penny and the rest of Patio Productions for an excellent on line shopping experience. I will be back for future business and recommend highly to others. Cheers!

Ta
Review №26

We purchased this 3 piece set and couldnt be more pleased with the quality and top notch engineering of the individual pieces. Very minimal assembly is required; the stainless steel hardware and stellar engineering makes for an effortless task. They even include the one and only tool necessary to put the pieces together! An environmental product made of recycled HDPE plastic. A high quality product at a great price.We received our purchase much sooner than estimated. Our questions, prior to purchase, were addressed promptly and completely by knowledgeable sales staff. All in all, a totally positive experience with Patio Productions and we hope to do more business with them in the future.

Su
Review №27

Excellent customer service and well-made, very attractive patio furniture! I bought a large dining table and 8 chairs from them, and get lots of compliments on them. I plan to buy more from this company. I also like that they have a local warehouse where I can see many of their items first-hand.

Sa
Review №28

We went yesterday during the covid pandemic. The management takes great care to keep your shopping experience both enjoyable and safe. The store is beautiful and very inspiring, and has so many styles and items to choose from. The staff are extremely knowledgeable and helpful, both in store and when we called prior to our visit. We cant wait to receive our new items!

Ma
Review №29

Professional, knowledgeable, courteous and careful attention to safety of clients during this Covid time. Always returned calls and emails in a timely fashion...and promises made were promises kept. So happy to have found them!

M
Review №30

We bought a Polywood sectional that we love. Lynne was great to work with and the furniture is very high quality.

Ke
Review №31

This place is so cool, love the welcoming staff and the unique outdoor patio furniture and wicker furniture options. The always have what I’m looking for and a relaxed comfortable, low pressure sales team that help consult on your project to make sure it turn out nice. Thanks for all your help, Ben and the patio team.

Ma
Review №32

First time online customer from Minneapolis. Can’t say enough about the high touch service Michael provided via phone. Clearly knows his product and cares about his customers...and I got a better price than anywhere online! Sincere thanks Michael.

Le
Review №33

Great selection. Great service. My wife and I have been searching for months for new outdoor furniture for our recently remodeled patio. Patio Productions had several items we both liked. We eventually purchased a nice outdoor sofa set that we love.

An
Review №34

All Patio Productions team members were professional and communicated information consistently and thoroughly. A sunbrella fabric was delayed more than expected due to covid-19 interruptions in production facilities. We received loaner cushions and were kept informed. The delivery team showed up within the one-hour window all three times they came to our home. That is almost unheard-of even during normal times. Challenges reveal character and Patio Productions really shined!

Da
Review №35

During covid lockdown, I wanted to order patio furniture. Penny and Lynne were extremely knowledgable in what I wanted and I felt comfortable from ordering even from out-of-state. My original shipment was damaged and some items missing, but Penny and Lynne helped me with the claims process and did not hesitate to re-order the damaged and missing items free of charge. They always returned calls and emails in a timely fashion and kept me updated with the entire process. So happy to have found this company!

Ch
Review №36

Pleasantly surprised, I called to see if they had what I needed, and they did, did not expect much since I have driven by the place many times, but when I went into the showroom it was quite nice, and exactly the kind of place I would like to come back to. Friendly and knowledgeable staff too. I will be back several times.

Pa
Review №37

I just wanted to share my experience and express gratitude for the help I received in selecting and purchasing an outdoor bar set and umbrella. It is a little tough buying online without actually seeing the product but I felt totally comfortable after speaking with Penny (and Griffin). It was obvious they know their stuff and the advice on the colors worked out perfectly. Also, the umbrella light works great and is the perfect amount of light, as Penny said it would be, without being too intense. I was on a tight timeline and shipping from the factory was expedited and arrived early to the shop instead of the warehouse which saved a couple more days. Everything was received at the freight forwarder well packed and damage free. Buying online is great but it was really the personal touch here that made all the difference. I will definitely buy from these guys again in the future. Thanks for the great buying experience! (if there was a 6th star available I would have used it)

Er
Review №38

We are very pleased with the service we received and the furniture we bought from Patio Productions. Penny did a wonderful job answering all of our questions, handling the custom order, getting us pricing discounts, and following up with us to see if everything worked out. And then she put together an order for all of the covers we need to keep the beautiful furniture looking great for years to come! Definitely would work with them again.

Ca
Review №39

The folks at Patio Productions went out of their way to do a special order for us to meet our needs. They have an excellent variety, and delivery was timely and pleasant. We love our new outdoor furniture! This is THE place to go for all your outdoor furniture needs.

Vu
Review №40

Fantastic selection and service! Had the pleasure to shop for furniture and Drake provided fantastic service.

pa
Review №41

Excellent customer service every time I called for assistance for choosing a Patio Dining Set and later for a large umbrella. I spoke with 3 different staff members and they were all very knowledgeable and helpful in assisting me so that I could make choices.They carry quality outdoor furniture at a competitive price.I researched some of the other companies selling the same product line and decided that I wanted to go with the most reputable of the companies - Patio Productions.I live in Saratoga Springs N.Y. and it was worth waiting a few extra days to ship the products from California even with shipping challenges during the COVID-19 Pandemic.Thank you to the staff at Patio Productions!

Ju
Review №42

We had a great experience with Patio Productions. Our cushions arrived in the wrong size and they took care of it immediately. Excellent customer service and we love the way everything looks in our backyard.

An
Review №43

Great design help from Tracy. Strong value pricing on excellent quality outdoor furniture and fire tables. Service went above and beyond for us- highly recommend.

Jo
Review №44

I love this place! They have a great selection and the staff is always very helpful, knowledgeable, and friendly. Even though we stayed a bit longer than their typical close time, it was clear they were happy to work with us as long as we needed to finish the order. They even sent a follow up email with more ideas and options. I highly recommend this local company!

Ki
Review №45

Patio Productions is the best showroom in San Diego for outdoor furniture and style. Showcasing a huge inventory, the space has a very cool vibe to it, almost club like, which makes shopping that much more enjoyable. All of the vignettes are stylishly put together. You can’t help but feel that you just made the hippest possible choice! I am an interior designer, and this is the only showroom I shop at for outdoor. The staff is always friendly, helpful and knowledgeable. Alex, one of the showroom managers, really knows everything that is out there so he has proven to be a huge asset to my business. Their pricing is great, and delivery with optional white glove upgrade are the best prices in the market. So when you are in the Old Town area, go check it out. Guaranteed you’ll want to redo whatever outdoor space you have. Or at least just hang out at the showroom!

St
Review №46

The best outdoor furniture anywhere. Excellent service and a superb design staff. These people made buying a ton of stuff very easy. Would not waste time anywhere else. These people are the real deal. Great products. Fast delivery. Perfect recommendations. Just go!!!

Ha
Review №47

Ordered fire pit on-line after visiting showroom and comparing to other vendors. They had the best price. Delivery was easy and on time. I ordered a cover for my fire pit that was missing. They contacted the supplier and had it to me in two days.

Jo
Review №48

Great place to buy patio furniture. I worked with Bryce, Alex and Kevin. All three were very helpful and patient with my indecision. We ended up with patio chairs we love. Highly recommend checking out Patio Productions on Hancock Street, San Diego.

Ha
Review №49

Tracy was attentive and so helpful! He even steered me away from a more expensive outdoor piece that would not have worked in my climate. Highly recommended!

Su
Review №50

This is the place to go! So many choices and options. Reasonable prices (I know as we looked all over SD!) The staff is friendly and welcoming. We worked with Alex - helpful, patient and easy to work with; we will go back.

Je
Review №51

We love this place. Penny was awesome, and made our custom order so simple. The pricing was great it was a very cool place to hang out. We will definitely be back.

Ja
Review №52

Found the products we were looking for at a great price. The local shipper damaged one of the items, which we didnt see at time of delivery. Gave Patio Productions a quick call and sent a couple a pictures and they took care of the whole thing. A new unit arrived super fast and through a different shipping company. They were awesome through the whole thing and followed up with us at every step to make sure we knew what was going on. Five stars all the way!

Ly
Review №53

After looking around for patio furniture on the web and in stores in San Diego, I found Patio Productions, and they had exactly what I was looking for. I was tempted to buy online but concerned about not seeing the furniture in person and that I would end up with something less expensive but low quality that would not hold up under the intense coastal sunshine that seems to destroy anything that we put on our rooftop deck. Patio Productions has been around a long time and the furniture is both stylish and clearly good quality. As soon as I walked into this pleasant showroom, I knew I found the right place. Alex, the associate there, was helpful and friendly but also low key, and helped to facilitate the delivery of the furniture before the holidays, even though I bought it only yesterday Dec. 18th. Highly recommend!

De
Review №54

I have looked all over and have done some research before getting a patio set from these guys. They stand out not only in selection but have great people that work there. Thank you Penny, Tony and Alex for a great experience!

Je
Review №55

Great showroom and service. Wonderful selection and Antoinette was extremely helpful in navigating through it and helping us match our style with pieces. Delivery service was top notch. There was a minor problem with the order, but Alex took care of it immediately. Couldn’t have asked for a better experience shopping for outdoor furniture!

UL
Review №56

I highly recommend this business. They gave me the best customer service ever!! I ordered quite a bit of outdoor furniture and had to ship it across the country. I compared prices and they were very competitive. Great communication. One item was damaged and replacement was issued promptly. They are honest and ethical and super nice. I am so glad I found them on the internet. You cannot go wrong!!!

Ca
Review №57

Great Selection - all of it very my style - and great customer service. I was buying both a dining and seating set so I was needing them to coordinate. We moved items next to each other - they helped me with measuring - gave good input. Great experience and I am very happy with my purchase.

Ma
Review №58

Penny was a great resource with awesome taste! I love my new patio furniture and will surely be a returning customer! Great place, fantastic selection and awesome service! Thank you!

Ed
Review №59

Love this store! They have a huge selection of quality patio furniture as well as a bunch of other outdoor decorative items. I was looking to upgrade my old wooden furniture to new ones that require a lot less work. With the help of Alex, I decided on Polywood Furniture. Alex was knowledgeable and patient as I checked out a variety of brands. He let me know my options, was attentive, but gave me space to look around and never tried to upsell me. I highly recommend this store and Alex.

Ch
Review №60

Great selection of modern and contemporary outdoor furnishings. Very high quality stuff and helpful staff. We picked out an entire patio living space. Cant wait to entertain guests.

Pa
Review №61

Outstanding customer service. Nice to be able to talk to someone!

Re
Review №62

Expensive!

Su
Review №63

I have never posted before on goggle but after purchasing patio furniture from Patio Productions I felt compelled. My husband and I hit all the patio furniture places in San Diego. We were met with poor service at one, high prices at another and soon were frustrated. We decided to try Patio Production and were so pleased with their selection, Penny’s service and the pricing was hands down better than anywhere else we had been.

Ta
Review №64

Beautiful selection... great staff

To
Review №65

Best place for Patio furniture in San Diego. Alex was the best. Very helpful and accommodating. In addition, shopping with beer is hip!

Ja
Review №66

Extremely helpful and knowledgeable! I have never been in their showroom and have ordered everything over the telephone since I live in Utah. I placed my first order 3 years ago and my furniture still looks great!

La
Review №67

Love our patio furniture! Very comfortable and durable. Would highly recommend. Great value for the price and quality.

Jo
Review №68

Penny was very patient while guiding us to making the right purchase. The space has a great selection and in depth knowledge.

Ko
Review №69

Excellent customer service, support help..Would recommend to all my friends.

La
Review №70

This is a high end place that offers great custom service and high quality outdoor furniture.

Ge
Review №71

Nice selection of patio furniture along with wonderful customer service

Ro
Review №72

Super people, quality products, great experience

Ch
Review №73

Ben and staff were full of product knowledge and great service dont buy some unknown product online come see real products with real people at great prices

Ba
Review №74

Awesome! Great service and quality!

B
Review №75

Nice place with a helpfully staff.

Mi
Review №76

Very good patio furniture.

Le
Review №77

Beautiful store!

Sh
Review №78

Cozy store.

Gu
Review №79

Great shop

Ra
Review №80

Outdoor furniture galore

Le
Review №81

Elegance very nice furniture good attention and eat security

Information
100 Photos
81 Comments
4.9 Rating
  • Address:2161 Hancock St, San Diego, CA 92110, United States
  • Site:https://www.patioproductions.com/
  • Phone:+1 888-947-4449
Categories
  • Outdoor furniture store
  • Furniture store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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