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WE MOVED! - Connect Hearing
16766 Bernardo Center Dr Ste 206, San Diego, CA 92128, United States
Comments
Di
Review №1

To anyone who is hesitating having their hearing checked and/or to wearing hearing aids, don’t put it off one more day! I cannot express my gratitude to Katie and the Connect Hearing team. I am now able to watch television at a normal volume and to hear people when they speak to me. Katie was incredible! She worked with me to find the correct hearing aids for my lifestyle and budget. They have different options to choose from and do not pressure you. A truly amazing experience! Thank you Connect Hearing team!

Be
Review №2

My husband got his hearing aids from Katie at connect hearing, I cannot speak highly enough about this young woman, her caring , compassion, and professionalism is unmeasured , she truly cares about her patients. My husband has had other hearing aids, but he loves the quality of the ones he got from Katie, and says that he can hear everything so clearly, I can tell a big difference too , he is so much more engaged in the conversation.and I thank her from the bottom of my heart, for everything... thank you Katie at Connect hearing, Bernardo Center Dr. San Diego, Ca.

Ma
Review №3

In these stay-at-home times it is refreshing to get exceptional service at the curbside. Katie Dishner, the hearing specialist, was so pleasant and so helpful that I want to give her and the clinic, the highest praise.Thank you Katie.

Th
Review №4

The service was fantastic and very professional. The hearing specialist was very knowledgeable and work hard to make sure that I was getting the best service out of the hearing aid.

Ju
Review №5

My mother is so happy with her new hearing aids. I love the service Kathie and Narli are amazing. My mother will be hearing for the holidays thank you Connect Hearing!

Ma
Review №6

Narley and Kathleen are AMAZING! They are both very friendly, knowledgeable and extremely helpful. Kathleen one of the best audiologist I have had the pleasure of seeing! Kathleen wears hearing aids she is able to use her first hand knowledge to better help her clients. I will definitely be recommending this location to my friends and family for all of their hearing aid needs.

Ma
Review №7

Of all the hearing aid services that I have been to in the last 29 years, Connect Hearing has by far been the very best. Tiffany and Stacy were extremely professional, very patient, kind and honest. They were wonderful, thank you Tiffany and Stacy.

Ki
Review №8

Connect Hearing Rancho Bernardo office provides wonderful service!! My mom just moved 2 weeks ago to San Diego so we had to transfer service her contract. They have been so helpful as we have already had to go in twice for problems. Each time staff was pleasant and helpful. Solving the problem quickly and teaching me how to improve my moms hearing with her aids on a day to day basis. So happy to have such nice and helpful support!!!!

Be
Review №9

Terrific service-wonderful staff, excellent audiologist who diagnosed my issues and quickly fixed the problem. Now I can wear the hearing aids without any hesitation.Bev G San Diego

Be
Review №10

I recently brought in my autistic son who has a moderate/severe hearing loss and who didn’t want to have hearing aids. He was afraid of his friends making fun of him. After Kathleen spent as much time with him answering his questions and reassuring him that his life was going to be changed, he agreed to the aids. He is wearing the aids all the time and is realizing how much he was missing out on. And the best part is, you can’t really see them. Thank you to Kathleen and Nali for helping him and our family with this life changing experience.

Ra
Review №11

Been to this location over 10 years, and Connect Hearing never failed to provide me with anything that I need! I am so grateful to have them as my provider!

Je
Review №12

Ive taken my mom (91) to Connect Hearing in Rancho Bernardo for about 2 years and have excellent service every time. They are extremely patient, helping her to learn how to take care of her hearing aids and in working with her particular hearing loss. Narly is always helpful with setting up my moms appointments and in handling the paperwork to get the appropriate approvals. Kathleen, Tiffany and Katie have all been wonderful to work with.

Ma
Review №13

The staff have been super friendly and professional every time we have been there. We are very pleased with their service and expertise.

St
Review №14

Very friendly and helpful. Went the extra steps to be sure my hearing aids were perfectly balanced and functioning properly. Whenone needed repair, it was handled quickly and with a smile.

CA
Review №15

Harli the receptionist is awesome shes kind friendly and helpful Kathleen did a good job helping me matching me with the right hearing aids and and adjusted my hearing aids shes one of the best hearing aid clinics that you want to go to that youll love their friendly kind caring and all the above that you would need that you wouldnt find in any other hearing aids place

Ce
Review №16

Love the service very helpful Narli and Kathleen are very knowledgeable. Narli is helping me with my insurance to get new hearing aids. Highly recommended.

St
Review №17

This place has taken care of my dad everytime. Very nice I dive him 35 miles just to go to this one place.

As
Review №18

Each time Tiffany and Narly were very friendly, professional and knowledgeable. We had a number of glitches at the outset: too much wax in ears to make molds, so we had to go to our dr. for removal. Next visit the molds were made and Tiffany did a great job. She was aware of my husbands comfort level at all times. Tiffany was very patient and able to work with my husband who has arthritic hands and shakes, so an accurate test first time through was not possible. Without asking, she went the extra mile and did a second test and was able to get a good outcome. She is great at articulating, making her easy to understand. I appreciate it so much when someone takes the time needed with a positive attitude with a person who has physical and/or health issues. Next visit, upon opening the box, the hearing aids arrived broken and assembled incorrectly. Had they been checked when they arrived, it would have saved us a trip, but Tiffany was very apologetic. Next appt. the hearing aids fit perfectly. Having previously had hearing aids, I know how a bad fitting can affect everything that follows. A few days later my husband said they were rubbing him, so we came in and Tiffany was able to buff them down in the proper spots the first time in the office. Adjustments are to be expected. Doing this in-house avoids returning them to the lab, which has also been our experience in the past. Our final visit was for a volume adjustment and the change was noticeable immediately. So Tiffany knows her stuff. We had no trouble making appts. immediately within our availability. Narly worked with our insurances and has kept us apprised of the process so we knew what to expect. All in all, I would recommend this particular branch of Connect Hearing. The only reason I gave this a 4 is because of the broken aids that were not QCd before our appt.

am
Review №19

I received excellent service at all my visits.Katie is very professional.Angela Romero

Hi
Review №20

Receptionist in Rancho Bernardo Connect Hearing Clinic is really friendly, helpful, and fast in providing customer service. Best Team work !! I would definitely recommend this place to others.

Ro
Review №21

My mom was very satisfied..Fast and Friendly

Na
Review №22

Friendly, helpful, knowledgeable staff. The Audiologist, Kathleen, can truly relate to my hearing impairment and understands my concerns and issues.

Co
Review №23

Narli is SUPER patient and helpful!Ask for her!

Mi
Review №24

Very friendly, knowledgeable and friendly staff! Definitely recommend

Ri
Review №25

Service is very good employees are very friendly im very satisfied

Th
Review №26

Very proficient,efficient and customer oriented.

Pe
Review №27

Great ongoing service!

MI
Review №28

Friendly and expeditious with no pressure

Information
28 Comments
5 Rating
  • Address:16766 Bernardo Center Dr Ste 206, San Diego, CA 92128, United States
  • Site:https://clinics.connecthearing.com/san-diego/16766-bernardo-center-dr.html?utm_source=Yext&utm_medium=GoogleMyBusiness&utm_campaign=Yext_Listings&y_source=1_OTkxNTA3My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 858-485-0909
Categories
  • Hearing aid store
  • Audiologist
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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