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Boot World
4344 Convoy St, San Diego, CA 92111, United States
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Boot World
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Je
Review №1

Selene is amazing and helped me right from when I entered the door all the way to my purchase. Selene quickly helped me pick out the perfect safety boots for my work that fit my criteria for comfort, price, and aesthetics. I can’t say enough about my great experience with Selene’s help today. Selene is awesome and I hope everyone gets a chance to work with her at the store.

Sa
Review №2

Got exactly what we needed for the perfect price! Salesman was so very helpful. Cash register was giving them trouble but otherwise all went well!

Da
Review №3

I needed some relatively inexpensive steel or composite toe boots to use while waiting for my Ariats to arrive from moving. The Lady that helped was efficient and had great suggestions for what I needed. The boots were perfect for what I needed. She was outstanding! Thank you!

Mi
Review №4

Laron was quite patient in helping me find the right fit for my feet, which is not an easy task. He also answered a multitude of questions. I hope company appreciates his work ethic as much as I do.

He
Review №5

Very helpful in finding the boot that I needed. Great staff and management team,

Ku
Review №6

Great selection and staff very knowledgeable and efficient.👍

Sa
Review №7

I went today with my boyfriend and this girl helped out she has black hair maybe Hispanic? But my issue is we went in there to look for work boots today for him we were actually going to buy a pair that was around $150, but she started acting pretty flirty and way too friendly. She noticed I was uncomfortable and kept it up kind of ignoring me but really chatting up my boyfriend.Now I’m a pretty confident person but my boyfriend even noticed in the store and said he felt uncomfortable that’s why he told her he didn’t wanna buy anything. Super unprofessional and weird experience. We won’t be back.

An
Review №8

The women who helped me was very patient and knowledgeable. I will be back in the future.

Br
Review №9

They dont cover steel toe. Even though is a factory defect. Composite toe is the material they are using instead of steel toe to make the boot lighter. That material Does not withstand a lot of bending this is my 3 set of boots (keen) with normal usage. Beside the staff is very unfriendly. I liked it better when they were all girls in there. Just lost a customer. And Im replacing boots every 9 months.

Ma
Review №10

They were very helpful on finding me a pair of safety shoes for work.

Gl
Review №11

Always helpful.

Er
Review №12

This store is doing it right making sure your hands are sanitized and temperature checked before touching a single boot. The lady that helped me make my purchase made it quick and pain free. She knew exactly which insoles I needed to help with my posture. Thanks Selena, these new work boot feel great.

Sa
Review №13

Amber, thank you again for a great service and professionalism.

Be
Review №14

I had trouble finding the right pair of boots to suit what I was looking for but tyrell asked me what I was looking for and had the perfect suggestion. I ended up buying the boots he suggested and am very happy with my purchase. Excellent customer service.

Na
Review №15

Went to this place and they were visually harassing me following me all around like I was there to steal the man was rude and kept trying to sell me and my dad insoles. Staff just rude never going back

ke
Review №16

All staff members who assisted me were very helpful and friendly. It took me a total of three visits before i finally picked a boot thats comfortable. I would recommend Convoy Boot world location.

Re
Review №17

Great selection on ESD Footwear

Au
Review №18

So I started working at UPS about a month ago and I came here first to get the boots that we’re required to wear. They have a spectacular selection of non-slip, oil-resistant, steel toed boots and a wide variety of them too. But not only that, the customer service is beyond awesome. I bought my boots and then forgot my wallet at the counter and they called me up to remind me that I left it there lol. REALLY appreciate that guys!

Er
Review №19

The manager Erica was very helpful. They also have a stretching service if you have bunions.

mi
Review №20

Very safe place. They.spray yo hands with sanitizer before going in.

Ma
Review №21

I like that they know boots and work boots, but dont hover over you!

Br
Review №22

Awesome customer service. Being a petite female, looking for work shoes is always a problem. Great selection, awesome customer service. My new go to for work shoes1

Tr
Review №23

The boots sell themselves! Love the products but the staff was disinterested. I will shop there again because of the high quality boots and no other reason at all.

Dw
Review №24

Been coming here for years getting my work boots the service and the people have always been great...

St
Review №25

I bought some work shoes here and ended up having a little trouble with the fit. Called and explained the situation, was able to go in and exchange them for the right fit. No hassle, great customer service. Highly recommend this location.

T
Review №26

Good selection for a small store. Great service. Not a good place to get cowboy boots. Great work shoes though.

Ph
Review №27

This is my go to for work boots. There is a wide selection and the staff there are very friendly and helpful. In fact, this is the only place that has measured my feet for correct fit. A nice touch.

Ir
Review №28

Was there looking to get a pair of boots and was trying to decide between a few pairs of boots when one of the workers kept telling me they were closing and making it feel like they were kicking me out at 430 when it was supposed to be open till 5 but on the bright side is i know never to come to this place again.

Ma
Review №29

Great staff. Had the steal toe boots I was looking for at cheaper than internet prices. Would have price matched if it wasnt already cheaper. Great experience! Shop local!

Ma
Review №30

Knowledgeable, helpful and friendly staff, especially for work boots. Selection is very good also. Only ding, is that barring company allocation, other accessories can be a bit expensive here.

Th
Review №31

On December 4th, my family and I had a horrible experience at this store. We were in the area and my husband asked to find the nearest Boot World so we can purchase boots for our daughter and I. We had an issue where my daughter had to urgently use the restroom but we were told they had no restroom available which is understandable however when we went back into the store, the employees did not bother to acknowledge us no nonetheless ask us for assistance. I noticed how two of the employees were helping one customer and going out of their way for him and yet no one asked if we need any assistance. After 20 minutes of looking for boots and not knowing if I was getting the correct size an employee finally came over to assist but was very rude. My family and I are very upset and we feel the employees need efficient training on how to greet customers and assisting customers as well. I have worked retail before and as an employee we were trained to engage with customers in a friendly and professional manner which is what these employees are strongly lacking. We left the store and purchased our Ugg boots elsewhere. These group of employees did not apologize for their actions when we mentioned how upset we were and one of the employees spoke to us in a degrading manner. We absolutely never want to step into the store again nor do we want others to go through what my family and I went through that day.

Ja
Review №32

Bad place to buy! All employees are rude and not helpful at all!!! Had to take my business elsewhere.

SD
Review №33

Bought my work boots here.. staff are really friendly.. they help me pick the right boots for me. and they ask me if i wanna try some stuff for my foot coz my foot hurts when working all day. And it did help a lot.. forgot his name but thanks.

Pa
Review №34

Was there for about 30 mins since the moment I walked in I was greeted I was help by a younger girl I didnt get her name she was very helpful and nice. I tried a few boots till I found the rite ones

sa
Review №35

Not cheap, good customer service, good selection. The steel toe boots i purchased for my husband were good quality and i went back and purchased a different pair for myself. Found a pair wide enough for my huge feet. Happy. Prices are high.

Ma
Review №36

What a great place, the largest selection of safety toe shoes Ive ever seen. The staff, nice kind young lady from NH, was very thorough and patient with me. I would highly reccomend this place to anyone looking for boots, especially safety toe boots and shoes.

fo
Review №37

Staff were helpful and I found the boots I wanted

Ka
Review №38

Cool little shop

th
Review №39

Lady was very attentive and helpful in finding the particular pair of boots that I needed. Excellent customer service experience!

Ch
Review №40

I was there today after spending over an hour on a transit bus.Staff were snobby....not helpful in anyway....all 3 staff spent all of thier time in the back talking....when I asked about 2 items....they didnt seem to care about service to the clients.3 other patrons walked in and walked out after 4-5 minutes cause they werent served....staff was in the back out of site.I tried on 2 pairs of shoes and walked out after 15 minutes of 🤮

Sc
Review №41

The staff at Boot World are very helpful and they have great prices, which is why I keep going back. Simple as that.

Wa
Review №42

Needed steel toed work shoes, they had exactly what I was looking for, where very helpful and I was done with the transaction in under sixty minutes... needless to say I am definitely a happy and comfortable customer!

Da
Review №43

A great place to shop for boots, work shoes and accessories. Lots of good name brands prices were good and salesperson was very helpful with great customer service.

Ne
Review №44

Staff is very helpful and took the time to help me find boots that worked well for me.

Jo
Review №45

Bootworld at Convoy street excellent customer service, employee answered all my questions and even though they did not have.my size... Im coming back as soon as the new shipment comes in.

Bu
Review №46

Great service and had what we were looking for.

Br
Review №47

Selection is good. Wide variety. Great!

Da
Review №48

This store violates ADA.

Sh
Review №49

Its my first time here and the whole process was easy. Best customer service ever!!!

Dr
Review №50

The girl was rude to me. Mad I didnt buy more. Will not be back.

Di
Review №51

Best customer service and great selection first time here and it wont be my last.

Na
Review №52

Good place to get work specific shoes with friendly staff

Br
Review №53

I had a great experience here. Walked in knowing what boots I wanted, they had them in stock and gave them to me free! (with company voucher). My wife on the other hand had a bad experience. They said they had a list of shoes for her company that she can get. The problem was 75% of the shoes on the list were NOT ALLOWED at her company. Dont know if it was a disconnect between the store and her company, but they could of found out instead of just pointing to the list in defense.

Jo
Review №54

Sales staff was very helpful. On day after X Mas they were out of lots of sizes of Uggs. So had to return, rather than exchange, the ones I brought earlier.

Ju
Review №55

This is a really good place to get UGG boots! The associate helping me was super nice. I found a really cute pair of UGG W Kesey boots here. Ill be back to shop some more :)

Be
Review №56

Melissa was a lot of help. Truly great experience

Br
Review №57

It was an hour before closing time and we were being rushed out. So we just ended up leaving the place. Worst custumer service.

An
Review №58

Uggs slippers for men. Best choice for a mans feet.

mi
Review №59

Friendly customer service and a fairly large selection

Je
Review №60

Great selections, a little pricey though.

Ke
Review №61

They are very helpful

FA
Review №62

Great nice and helpful

J.
Review №63

Poor customer service. They are unknowledgeable about thier products and uninterested in your needs. They just let me stand looking at the shoes on the wall without much help.

Cl
Review №64

Great service, fast and polite.

Br
Review №65

Get you work boots here.

Da
Review №66

Excellent, friendly helpful staff!

Lo
Review №67

Very crowded they need to streamline the sales floor employees were overwhelmed by customers requests

Mi
Review №68

The work boots are good

Vi
Review №69

Service

wi
Review №70

Great people, good selection, good return policy

Ka
Review №71

People are awesome.

Jo
Review №72

I dont get boot anywhere else

To
Review №73

Excellent service

Zy
Review №74

Lots of selection.

Ro
Review №75

Great service

Da
Review №76

Excellent service

Ty
Review №77

Friendly and fast

Mi
Review №78

Nice staff

Az
Review №79

It is okay.

br
Review №80

Small selections

ph
Review №81

Everything and prices

Fi
Review №82

Good place to buy boots

Ro
Review №83

Doc Martins

Information
100 Photos
83 Comments
4.2 Rating
  • Address:4344 Convoy St, San Diego, CA 92111, United States
  • Site:https://www.bootworld.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb&utm_content=convoy
  • Phone:+1 858-278-0303
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:11AM–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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